G2

Verified User in Higher Education

Mid-Market (51-1000 emp.)

7/14/2026

"Amazing Value with Streamlined Payroll, Self-Service Access, and Responsive Support"

4.5/5

What do you like best about APS?

The value to price is amazing. The payroll system is streamlined and paired with the eSELFSERVE app/web site, access for employees is a snap. In addition, benefits administration, performance management, and APS Hire and onboarding have been a boon to our organization providing features we never had access to before. Finally, their customer support team is always responsive and have provided resolutions to every problem thrown at them. Review collected by and hosted on G2.com.

What do you dislike about APS?

Some of the presenters in the customer support training videos speak at a very fast rate so it's a challenge to either comprehend or track with with they are saying. This requires multiple reviews of the same training. Otherwise, there's like not to like. Review collected by and hosted on G2.com.

What problems is APS solving and how is that benefiting you?

With our previous HRMS, we did not have the ability to hire employees from other states. APS has solved that problem. Additionally, we did not have a connection to any job boards. Again, APS provides links to LinkedIn, Zip Recruiter, and Indeed. Finally, our onboarding process for new hires was and our performance management process were both tracked manually. APS has solved that with the related modules they provide. Review collected by and hosted on G2.com.

Response from Trevor Lisa of APS

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Thank you for sharing your positive experience with APS! We're thrilled to hear that you find value in our streamlined payroll system, self-service access, and responsive support. We appreciate your feedback on the customer support training videos and will work to improve the pace for better comprehension.

It's great to hear that APS has been able to address various challenges for your organization, including hiring employees from other states, connecting with job boards, and automating onboarding and performance management processes. We're committed to providing solutions that make your HR processes more efficient and effective.

If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help!