Best Outbound Call Tracking Software for Small Business - Page 4

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 293

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Artisan (+2.76%) - Among all products in this category, Artisan recorded the largest rating increase compared to last month

Last updated: November 04, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 164,400+ Authentic Reviews
  • 293+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, CloudTalk, Quo, Close, Nooks, Aircall, lemlist, and Ringover.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=cloudtalk&focus%5B%5D=quo-quo&focus%5B%5D=close&focus%5B%5D=nooks&focus%5B%5D=aircall&focus%5B%5D=lemlist&focus%5B%5D=ringover&segment=small-business)

NeoDove

NeoDove is a complete telecalling solution that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more. Here’s a gist of what you can do with NeoDove: 1) Create and prioritize campaigns. Add leads. Assign users. 2) Create customizable customer details forms and message templates. Add attachments. 3) Get complete lead history. Make calls through the auto dialer. 4) Send instant WhatsApp, email and SMS without saving customer details manually. 5) Set follow-ups and never miss a single lead. 6) Prioritize leads and assign tasks to other members. 7) Get sales pipeline overview and call reports. 8) Track and manage team performance. 9) Get both direct and custom integrations. Capture all the leads in one place. 10) Access the Marketplace for value-added services. NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements. Visit our website: https://neodove.com/

Average Rating: 4.0/5.0

Total Reviews: 17

How Do G2 Users Rate NeoDove?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.2/10)
  • Personalization: 6.5/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.3/10 (Category avg: 8.8/10)
  • Information Locater: 7.4/10 (Category avg: 8.7/10)

Who Is the Company Behind NeoDove?

  • Seller: NeoDove
  • Year Founded: 2020
  • HQ Location: Jaipur, Rajasthan
  • LinkedIn® Page: www.linkedin.com
    80 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Small, 18% Medium

What Do G2 Reviewers Say About NeoDove?

AI-generated summary from verified user reviews

Pros
  • Users find NeoDove easy to use and appreciate the exceptional support that enhances their experience and efficiency.
  • Users commend the exceptional customer support from NeoDove, significantly enhancing their overall experience and operational efficiency.
  • Users value the seamless CRM integration of NeoDove, enhancing lead management and overall operational efficiency.
  • Users appreciate the user-friendly interface and comprehensive features of NeoDove, enhancing lead management efficiency.
  • Users value the exceptional support from NeoDove, enhancing their confidence and satisfaction with the software.
Cons
  • Users often experience lagging and bugs with NeoDove, impacting their overall user experience.
  • Users experience slow loading issues with NeoDove, leading to frustrations during crucial tasks.
  • Users report occasional lags and software bugs in NeoDove, negatively impacting their overall experience.

What Are Recent G2 Reviews of NeoDove?

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Average Rating: 4.5/5.0

Total Reviews: 727

How Do G2 Users Rate CTM?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.5/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.4/10 (Category avg: 8.8/10)
  • Information Locater: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind CTM?

  • Seller: CTM
  • Company Website:
  • Year Founded: 2009
  • HQ Location: 231 Najoles Rd Suite 500, Millersville, MD 21108
  • LinkedIn® Page: www.linkedin.com
    133 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 65% Small, 30% Medium

What Do G2 Reviewers Say About CTM?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of CTM, which is always quick to assist and resolve issues.
  • Users value the ease of use of CTM, appreciating its intuitive interface and strong support resources.
  • Users value the extensive features and excellent customer support of CTM, enhancing day-to-day operations and training.
  • Users benefit from accurate call tracking with CTM, providing valuable insights to optimize marketing strategies and enhance training.
  • Users highlight the user-friendly interface and effective customer support, enhancing their overall experience with CTM.
Cons
  • Users find the learning curve steep, making it difficult to utilize the full potential of CTM effectively.
  • Users find the complexity overwhelming due to extensive options and advanced features that are difficult to navigate.
  • Users find difficult navigation in CallTrackingMetrics, particularly for new users, complicating their experience while accessing features.
  • Users find the steep learning curve of CTM challenging, making initial setup and integration difficult.
  • Users face challenges due to the missing functionality of preset templates and limited global number availability on CTM.

What Are Recent G2 Reviews of CTM?

What Are G2 Users Discussing About CTM?

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

Average Rating: 4.3/5.0

Total Reviews: 202

How Do G2 Users Rate iPlum?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.5/10 (Category avg: 8.8/10)

Who Is the Company Behind iPlum?

  • Seller: iplum
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Clara, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 93% Small, 2% Large

What Do G2 Reviewers Say About iPlum?

AI-generated summary from verified user reviews

Pros
  • Users value the simplicity and reliability of iPlum, enjoying seamless communication without unnecessary complexity.
  • Users appreciate the HIPAA Compliance of iPlum, ensuring secure communications and peace of mind for sensitive information.
  • Users value iPlum for its strong privacy and compliance features, ensuring secure communication for sensitive information.
  • Users value the easy setup of iPlum, enabling a quick and seamless start for managing business communications.
  • Users value the easy text messaging feature of iPlum, enhancing communication and efficiency in their daily interactions.
Cons
  • Users struggle with texting setup issues that delay communication and complicate the verification process.
  • Users report frequent call issues, including dropped calls and background noise, complicating communication and user experience.
  • Users often find the setup process cumbersome and slower than expected, affecting their initial experience with iPlum.
  • Users find the lack of intuitiveness in iPlum frustrating, making setup and usage more complicated than necessary.
  • Users experience call functionality issues with iPlum, such as missed connections and delayed notifications affecting usability.

What Are Recent G2 Reviews of iPlum?

What Are G2 Users Discussing About iPlum?

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MyOperator

MyOperator is a Business AI Communication Platform that helps businesses manage customer conversations across Calls, WhatsApp, and AI agents from a single unified platform. Built on CPaaS infrastructure, it combines the WhatsApp Business API, cloud telephony, conversational AI, and workflow automation to help businesses automate repetitive customer interactions, so their teams can focus on high-value conversations. Trusted by 12,000+ businesses, including Amazon, Apollo, Domino’s, TCS, and Razorpay, MyOperator has powered over 2.5 billion customer conversations across 14+ years, and is defining the Business AI Operator category in India. Most communication tools solve one problem at a time. MyOperator works differently: calls, WhatsApp, and AI agents share context on one platform, giving businesses a single view of every customer interaction regardless of its channel of origin. This shows up across four core areas: ☑️ AI voice agents: These agents pick up your inbound and outbound calls, handle the routine FAQs, qualify leads over the phone, and book appointments without a human intervention. ☑️ AI chat agents: Live agents on WhatsApp and web chat, answering product questions, qualifying inbound enquiries, and booking appointments around the clock. ☑️ WhatsApp Business API: Every WhatsApp conversation runs through one shared inbox instead of scattered personal numbers. Follow-ups happen automatically, so no lead goes cold while your team is busy elsewhere. ☑️ Cloud telephony & IVR: Every call gets routed to the right team instantly based on the caller's intent. Your team gets access to call transcripts, recordings, and full customer context with tailored reports and call analytics. ☑️ Unified analytics & reporting: All your calls, WhatsApp conversations, and AI agent activity show up on one dashboard instead of five different reports. You get to make decisions based on real numbers, not scattered guesswork. From healthcare and education to real estate, ecommerce, and financial services, MyOperator powers high-volume customer communication with with ISO 27001-certified enterprise-grade security, dedicated implementation & support, and API-driven architecture built for reliability at any scale, helping businesses respond faster, convert more, and grow without adding complexity.

Average Rating: 4.1/5.0

Total Reviews: 80

How Do G2 Users Rate MyOperator?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Personalization: 7.3/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.6/10 (Category avg: 8.8/10)
  • Information Locater: 7.0/10 (Category avg: 8.7/10)

Who Is the Company Behind MyOperator?

  • Seller: MyOperator
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Noida, Uttar Pradesh
  • LinkedIn® Page: www.linkedin.com
    318 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 47% Small, 45% Medium

What Do G2 Reviewers Say About MyOperator?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support from MyOperator, highlighting prompt responses and proactive assistance from account managers.
  • Users value the helpful support and seamless integration of MyOperator, enhancing their marketing experience significantly.
  • Users appreciate the ease of use of MyOperator, making communication management straightforward and efficient for their needs.
  • Users value the easy setup of MyOperator, enhancing their experience with seamless onboarding and support.
  • Users appreciate the proactive staff support from MyOperator, ensuring smooth onboarding and responsive assistance whenever needed.
Cons
  • Users highlight missing essential features in MyOperator, along with poor service quality and unresponsive support, impacting reliability.
  • Users face poor customer support from MyOperator, with delayed responses and unacknowledged issues impacting business efficiency.
  • Users note the lack of basic telephony features in MyOperator, hindering its overall effectiveness and usability.
  • Users report significant integration issues with MyOperator that hinder efficient usage and overall satisfaction.
  • Users highlight the poor UI design of MyOperator, describing it as outdated and clunky, hindering their experience.

What Are Recent G2 Reviews of MyOperator?

What Are G2 Users Discussing About MyOperator?

Salesmsg

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

Average Rating: 4.7/5.0

Total Reviews: 441

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How Do G2 Users Rate Salesmsg?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Personalization: 9.8/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.8/10 (Category avg: 8.8/10)
  • Information Locater: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesmsg?

  • Seller: Salesmsg
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Delray Beach, FL
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®
  • Phone: 888-409-2298

Who Uses This Product?

  • Who Uses This: Owner, Sales
  • Top Industries: Health, Wellness and Fitness, Real Estate
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Salesmsg?

AI-generated summary from verified user reviews

Pros
  • Users find Salesmsg to be very easy to use, appreciating its helpful features and integration capabilities.
  • Users value the easy communication capabilities of Salesmsg, enhancing customer connections through timely, targeted messaging.
  • Users find the easy integration of Salesmsg with various features enhances their overall experience and efficiency.
  • Users value the easy-to-use integrations of Salesmsg, enhancing communication with features like texting and video integration.
  • Users value the accessible and efficient customer support provided by Salesmsg, enhancing communication and resolving issues quickly.
Cons
  • Users note the missing features like dark mode, which detracts from overall comfort during prolonged usage.
  • Users experience messaging issues with slow support responses and the need for manual message closure after sending.
  • Users experience sending issues with unclear videos, slow attachments, and limited ease of use for features.
  • Users experience SMS delivery issues that can create frustration and hinder communication effectiveness.
  • Users experience slow loading times that disrupt their workflow, particularly when accessing the full contact database.

What Are Recent G2 Reviews of Salesmsg?

What Are G2 Users Discussing About Salesmsg?

Adversus

Adversus is a Danish software company founded in 2015 and headquartered in Aarhus, Denmark. We build cloud-based outbound sales software for teams that rely on the phone as a primary revenue channel. Our platform supports over 20 million calls every month across more than 150 countries. Adversus gives sales teams the tools to run structured outbound calling operations at scale. Core features include automated and power dialing, real-time campaign dashboards, call recording, live agent monitoring, built-in compliance controls, and flexible CRM integrations. Managers get a live view of what every rep is doing, how campaigns are converting, and where performance is lagging, all from a single platform. Outbound sales teams typically lose productivity to manual dialing, inconsistent rep activity, and limited visibility into what is actually happening on the floor. Adversus solves this by automating the parts of the workflow that slow reps down while giving managers the oversight they need to coach effectively and run campaigns with confidence. With over 194,000 successes generated for customers every month, the results show up in the numbers.

Average Rating: 4.8/5.0

Total Reviews: 45

How Do G2 Users Rate Adversus?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Personalization: 8.5/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.1/10 (Category avg: 8.8/10)
  • Information Locater: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Adversus?

  • Seller: Adversus
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Aarhus C, Midtjylland
  • LinkedIn® Page: www.linkedin.com
    85 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Marketing and Advertising
  • Company Size: 84% Small, 14% Medium

What Do G2 Reviewers Say About Adversus?

AI-generated summary from verified user reviews

Pros
  • Users value the accuracy in managing leads and maintaining their sales pipeline effectively with Adversus.
  • Users value the efficient lead management in Adversus, which helps them stay organized and supported.
  • Users value the CRM integration for efficiently managing leads and maintaining their pipeline effortlessly.
  • Users appreciate the reliable customer support of Adversus, enhancing their lead management experience and pipeline maintenance.
  • Users value the ease of use of Adversus, finding it simple to manage leads and their pipeline effectively.
Cons
  • Users feel that the inbound call handling can be improved for a smoother experience with Adversus.

What Are Recent G2 Reviews of Adversus?

What Are G2 Users Discussing About Adversus?

Reply

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!). - 1B+ verified B2B contacts built right into the platform, so no need for extra tools. - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place. - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more. - Lead enrichment to fill in gaps and improve targeting. - Findy Chrome extension to quickly grab contacts from LinkedIn and the web. - White-label option for agencies to fully brand and resell Reply. What makes it different? - AI SDR that goes beyond automation: it learns, adapts, and handles the full outreach cycle for you. - Built-in data and enrichment – no more paying for third-party tools. - Fully customizable for agencies with white-label, dashboards, and bulk client setup. Ideal for: - Founders and sales teams looking to scale outbound without hiring more reps. - Agencies managing outreach and lead gen for multiple clients. - RevOps teams that want one platform for the entire outbound workflow. - Anyone who wants AI to handle prospecting, outreach, and meeting booking end-to-end. Trusted by 3,000+ companies and named a Top 50 Sales Product on G2 for 2025. Loved for its powerful automation, top-tier support, and real results!

Average Rating: 4.6/5.0

Total Reviews: 1,523

How Do G2 Users Rate Reply?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.4/10 (Category avg: 8.8/10)
  • Information Locater: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Reply?

  • Seller: Reply.io
  • Year Founded: 2016
  • HQ Location: San Jose, US
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 80% Small, 17% Medium

What Do G2 Reviewers Say About Reply?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Reply, enabling seamless management of sales processes and efficient outreach.
  • Users value the efficient automation features of Reply, enabling seamless sales processes and enhanced productivity.
  • Users value the helpful support team and ease of use, enhancing their daily outreach and productivity.
  • Users appreciate the comprehensive integration and automation of Reply, streamlining sales processes and enhancing productivity.
  • Users commend the helpful customer support of Reply, enhancing daily outreach efficiency and resolving issues quickly.
Cons
  • Users struggle with a steep learning curve for advanced automations, complicating their experience when managing sequences.
  • Users find that learning to navigate the overwhelming interface and integrations can be challenging for newcomers.
  • Users find the missing features in Reply hinder their control over campaigns and prolong setup times.
  • Users struggle with sequence issues, especially in controlling contacts and managing multiple campaigns efficiently.
  • Users find the limited customization options frustrating, particularly for advanced personalization and complex workflows.

What Are Recent G2 Reviews of Reply?

What Are G2 Users Discussing About Reply?

FlashRev

FlashRev OS is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our AI-powered solutions help businesses unlock 30% more conversions and achieve 25% higher customer retention while significantly reducing operational costs. Core Capabilities & Features - Unified GTM stack: FlashRev integrates multiple sales and outreach tools in one interface — from data enrichment, lead generation, outreach sequencing, to calling and engagement. - AI-driven prospecting & lead generation: It can generate high-quality lead lists using large B2B databases and data enrichment, help segment and prioritize leads, and perform real-time company research and analysis. - Omnichannel outreach: Supports outreach via multiple channels — email, phone (call), SMS / messaging / social — allowing companies to reach prospects in the way that works best. - Automated & high-volume calling: Through an “AI Parallel Dialer,” FlashRev can dial many contacts simultaneously (e.g. up to 10 at once), dramatically increasing outreach volume and improving connection rates. - Automated follow-up & messaging sequences: Once leads are identified, FlashRev can run outreach sequences — sending personalized emails or messages automatically, following up, and managing schedule/appointments. - CRM and CRM-stack integration: FlashRev integrates with existing CRM tools, enabling seamless workflow from lead generation to deal tracking.

Average Rating: 4.6/5.0

Total Reviews: 664

How Do G2 Users Rate FlashRev?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Personalization: 8.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.1/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind FlashRev?

  • Seller: FlashIntel
  • Year Founded: 2022
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sr. BDR
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Medium, 37% Small

What Do G2 Reviewers Say About FlashRev?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of FlashRev, highlighting its simplicity and powerful automated features.
  • Users praise FlashRev for its advanced features, enhancing prospecting and engagement through reliable data and automation.
  • Users value the lead generation capabilities of FlashRev, enabling efficient and precise prospecting for higher success rates.
  • Users benefit from automated outreach through FlashRev, significantly increasing lead generation and omnichannel engagement efficiency.
  • Users value the powerful capabilities of FlashRev for automated, personalized business outreach across multiple channels.
Cons
  • Users experience outdated data issues with FlashRev, impacting accuracy and frequency of updates in sales intelligence.
  • Users report frequent issues with outdated information on FlashRev, leading to unreliable data and frustrating experiences.
  • Users report issues with inaccurate data from FlashRev, affecting reliability and specificity for niche markets.
  • Users experience data inaccuracy with FlashRev, noting outdated information and gaps in niche market coverage.
  • Users report serious data accuracy issues with FlashRev, including outdated and incomplete information affecting overall effectiveness.

What Are Recent G2 Reviews of FlashRev?

Aloware

Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency.

Average Rating: 4.1/5.0

Total Reviews: 818

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How Do G2 Users Rate Aloware?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.2/10 (Category avg: 8.8/10)
  • Information Locater: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Aloware?

  • Seller: Aloware
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Los Angeles, California
  • LinkedIn® Page: www.linkedin.com
    95 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, National Account Executive
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 51% Small, 48% Medium

What Do G2 Reviewers Say About Aloware?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Aloware, enjoying its intuitive UI and seamless communication features.
  • Users value the ease of communication with Aloware, enhancing customer interactions and team efficiency effortlessly.
  • Users appreciate the intuitive and user-friendly interface of Aloware, enhancing their daily communication experience.
  • Users love the seamless HubSpot integration of Aloware, enhancing their communication capabilities across departments.
  • Users find Aloware to be a time-saving solution, effortlessly combining calls, texts, and contact management in one app.
Cons
  • Users face call issues with Aloware, like missed calls and unresponsive outbound calls, complicating communication.
  • Users face slow performance issues with Aloware, including system freezes and slow loading times that hinder reliability.
  • Users face slow loading and system freezes, negatively impacting performance and making the app unreliable on multiple platforms.
  • Users report encountering software glitches with Aloware, including system freezes and crashes that disrupt usage.
  • Users report software bugs causing system freezes and app crashes, impacting overall reliability and user experience.

What Are Recent G2 Reviews of Aloware?

What Are G2 Users Discussing About Aloware?

telecrm

telecrm is an Indian CRM tool designed to streamline sales, support, and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite, and AI integration for call tracking, all with an easy-to-use interface provided at an affordable price.

Average Rating: 4.6/5.0

Total Reviews: 15

How Do G2 Users Rate telecrm?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Personalization: 10.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 5.0/10 (Category avg: 8.8/10)
  • Information Locater: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind telecrm?

Who Uses This Product?

  • Company Size: 81% Small, 19% Medium

What Do G2 Reviewers Say About telecrm?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of TeleCRM, praising its user-friendly interface and quick adaptability.
  • Users appreciate the user-friendly interface of TeleCRM, making it easy to adapt and manage campaigns effectively.
  • Users love the easy integrations of TeleCRM, appreciating its user-friendly interface and streamlined workflow setup.
  • Users appreciate the intuitive interface of TeleCRM, facilitating quick adaptation and effective use of its features.
  • Users appreciate the user-friendly interface of TeleCRM, allowing for quick adaptation and efficient use of features.
Cons
  • Users find that TeleCRM has missing features compared to other CRM solutions, lacking advanced options like AI insights.
  • Users find the delays in integration frustrating and suggest improvements for better support responsiveness.
  • Users find the bulk email functionality lacking in TeleCRM compared to other platforms like WhatsApp.
  • Users find the lack of detailed bulk email options in TeleCRM limiting compared to other platforms.
  • Users find the integration issues frustrating and feel that support could be improved for a better experience.

What Are Recent G2 Reviews of telecrm?

Adobe Marketo Engage

Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attract the right buyers, nurture them across channels and journeys, align sales and marketing efforts, and deliver insights that maximize marketing’s impact on revenue. As a centralized hub for cross-channel campaign orchestration and execution, Adobe Marketo Engage supports businesses of all sizes—helping them acquire, nurture, expand, and retain customers along complex buying journeys. By integrating with sales tools, it streamlines marketing automation, campaign management, and lead nurturing. Whether you’re a fast-growing small business or a global enterprise, Marketo Engage empowers marketing teams to launch more campaigns, generate more sales-ready leads, and boost sales performance. Backed by proven technology, comprehensive services, and expert guidance, Marketo Engage helps thousands of companies worldwide transform marketing from a cost center into a revenue driver.

Average Rating: 4.1/5.0

Total Reviews: 3,220

How Do G2 Users Rate Adobe Marketo Engage?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.2/10)
  • Personalization: 7.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.4/10 (Category avg: 8.8/10)
  • Information Locater: 7.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Adobe Marketo Engage?

  • Seller: Adobe
  • Company Website:
  • Year Founded: 1982
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    42,975 employees on LinkedIn®
  • Ownership: NASDAQ:ADBE

Who Uses This Product?

  • Who Uses This: Marketing Operations Manager, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 25% Large

What Do G2 Reviewers Say About Adobe Marketo Engage?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Adobe Marketo Engage, enhancing workflow efficiency and overall marketing operations.
  • Users value the automation capabilities of Adobe Marketo Engage, streamlining complex campaigns and improving engagement effortlessly.
  • Users appreciate the comprehensive marketing automation features of Marketo, enhancing workflow efficiency and effective B2B strategies.
  • Users admire the seamless integrations of Adobe Marketo Engage, streamlining complex campaigns within a single platform.
  • Users value the comprehensive marketing automation capabilities of Adobe Marketo Engage, enhancing engagement and operational efficiency.
Cons
  • Users face a significant learning curve with Adobe Marketo Engage, making setup and optimization challenging without dedicated resources.
  • Users find a steep learning curve with Adobe Marketo Engage, requiring significant time and effort for effective use.
  • Users find Adobe Marketo Engage not intuitive, struggling with complicated workflows and an outdated user interface.
  • Users find the complexity of Adobe Marketo Engage challenging, necessitating dedicated resources and extensive training for effective use.
  • Users find Adobe Marketo Engage expensive due to high costs and the need for dedicated resources to navigate its complexity.

What Are Recent G2 Reviews of Adobe Marketo Engage?

What Are G2 Users Discussing About Adobe Marketo Engage?

Klenty

Klenty is an AI Sales Engagement Platform and Sales Dialer that helps SDR teams run multichannel outbound with a strong focus on calling. Built for modern sales teams, Klenty combines prospecting, outreach, AI-powered dialing, follow-ups, and coaching in one platform to help reps open more conversations and build more pipeline. With AI-powered Power Dialer and Parallel Dialer, sales reps can increase dialing volume and spend more time in live conversations. Klenty's AI Connect Rate Infrastructure helps teams improve connect rates by increasing the likelihood of reaching prospects. Beyond dialing, Klenty uses AI to automate post-call work by generating next steps and follow-up actions after every sales conversation. Its AI Call Coaching Suite analyzes conversations, identifies coaching opportunities, and gives managers the insights they need to improve rep performance at scale. Klenty integrates with leading CRMs and sales tools, enabling teams to manage multichannel outreach, track engagement, automate repetitive tasks, and coach reps without switching between platforms. From prospecting to dialing, follow-ups, and coaching, Klenty gives outbound sales teams everything they need to run consistent, high-performing outbound programs from a single platform.

Average Rating: 4.6/5.0

Total Reviews: 389

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How Do G2 Users Rate Klenty?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Klenty?

  • Seller: Klenty
  • Year Founded: 2016
  • HQ Location: Palo Alto, CA
  • LinkedIn® Page: www.linkedin.com
    140 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Business Development Manager
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Klenty?

AI-generated summary from verified user reviews

Pros
  • Users find Klenty's automation features invaluable for simplifying outreach and improving sales efficiency.
  • Users appreciate the helpful support team of Klenty, ensuring quick and effective resolution of their inquiries.
  • Users find Klenty's customer support exceptional, with responsive and helpful team members tackling issues efficiently.
  • Users praise Klenty for its ease of use, appreciating intuitive features that enhance cold outreach and email automation.
  • Users value the seamless integrations with LinkedIn and CRMs, enhancing their outbound sales automation experience.
Cons
  • Users face integration challenges with Klenty, making it difficult to fully leverage its capabilities.
  • Users feel the absence of key features, like reliable integrations and data enrichment tools, limits Klenty's effectiveness.
  • Users face a steep learning curve with Klenty due to unclear instructions and limited support for international users.
  • Users experience terrible customer service and find the campaign management features cumbersome and lacking in analytics.
  • Users report technical issues with Klenty, including poor customer service, integration problems, and cumbersome functionality.

What Are Recent G2 Reviews of Klenty?

PersistIQ

PersistIQ is a sales engagement platform that automates prospecting, email outreach, calls, tasks, and social selling. Thousands of sales teams use PersistIQ to find prospect’s emails, send personalized outreach emails, automate follow-ups, and book more meetings. PersistIQ’s sales outreach platform includes: * Multi-channel Outreach Sequences: Email, call, Linkedin outreach, and tasks * Prospecting: Find verified emails to build your prospect lists * Call Dialer: Call prospects inside PersistIQ, use local phone numbers, and save call recordings * Automation Triggers: Trigger outreach campaigns based on email opens, replies, and CRM data * Gmail Extension: Email templates, notifications, campaigns, and prospect profiles inside Gmail * Analytics: A/B Testing, reply sentiment analysis, and reporting * Team Collaboration: Shared templates, team reporting, and user management * Integrations: Copper, Hubspot, Pipedrive, Salesforce, and Zapier Use cases: * Outbound Sales: Find prospect’s emails and automate personalized outbound campaigns at scale * Inbound Sales: Automate follow-ups with inbound leads to close more deals * Recruiting: Reach out to prospective job candidates

Average Rating: 4.5/5.0

Total Reviews: 316

How Do G2 Users Rate PersistIQ?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.6/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind PersistIQ?

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 78% Small, 20% Medium

What Do G2 Reviewers Say About PersistIQ?

AI-generated summary from verified user reviews

Pros
  • Users love the automation capabilities of PersistIQ, simplifying outreach and enhancing engagement with potential clients.
  • Users highlight the incredible customer support from PersistIQ, making setup and assistance seamless for their teams.
  • Users praise the easy setup of PersistIQ, enjoying the seamless initial process managed by the team.
  • Users find that PersistIQ significantly enhances efficiency through time-saving automation of the sales process and outreach efforts.
  • Users find the easy campaign management of PersistIQ beneficial, with effortless setup and regular client outreach.
Cons
  • Users express frustration over email spamming issues with PersistIQ, leading to wasted resources and poor outreach results.
  • Users struggle with inaccuracy issues in lead targeting, leading to wasted efforts and disappointing outreach results.
  • Users report experiencing inaccurate data leading to ineffective outreach and disappointing results with PersistIQ's services.
  • Users express concern over PersistIQ's poor customer support, citing unfulfilled agreements and disappointing campaign outcomes.
  • Users report poor lead generation from PersistIQ, with disappointing outreach results despite extensive email campaigns.

What Are Recent G2 Reviews of PersistIQ?

What Are G2 Users Discussing About PersistIQ?

CallHub

CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today!

Average Rating: 4.8/5.0

Total Reviews: 32

How Do G2 Users Rate CallHub?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Personalization: 8.6/10 (Category avg: 8.8/10)
  • Record Prospect Data: 6.7/10 (Category avg: 8.8/10)
  • Information Locater: 7.2/10 (Category avg: 8.7/10)

Who Is the Company Behind CallHub?

  • Seller: CallHub
  • Year Founded: 2011
  • HQ Location: Claymont, DE
  • LinkedIn® Page: www.linkedin.com
    217 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Political Organization
  • Company Size: 74% Small, 23% Medium

What Do G2 Reviewers Say About CallHub?

AI-generated summary from verified user reviews

Pros
  • Users find the call recording feature of CallHub essential for managing staff calls and sales efficiently.
  • Users value the ease of use of CallHub, enjoying flexible scaling and cost-effective call center functionalities.
  • Users value CallHub for its efficiency in managing staff calls and sales pipelines seamlessly.
  • Users appreciate the flexibility of CallHub, enabling scalable call center functions without long-term commitments.
  • Users appreciate the helpful features of CallHub, streamlining call management and enhancing sales efficiency.
Cons
  • Users report frequent call issues, including unexpected disconnections and echo during conversations affecting usability.
  • Users find the higher cost per minute and inadequate reporting features challenging for effective campaign management.
  • Users often face connection issues, experiencing unexpected call disconnections and echo problems during conversations.
  • Users experience dialer limitations such as unexpected call disconnections and echo during conversations.
  • Users find the cost per minute to be high, which affects the overall value of CallHub's features.

What Are Recent G2 Reviews of CallHub?

What Are G2 Users Discussing About CallHub?

Dialpad Support

Dialpad Support is an AI-native contact center solution that brings real-time AI insights, automation, and coaching into a single system so agents and supervisors have the context they need, when they need it. Dialpad Support modernizes inbound contact centers with real-time transcription, AI summaries, and action items that keep agents focused on the conversation instead of note-taking. Supervisors can coach and monitor teams with live sentiment tracking and automated quality management. Dialpad also offers an outbound solution that guides sales reps with real-time AI coaching, automation, and insights, so both inbound and outbound can run on the same platform. On the Dialpad platform, AI Agents are available for both voice and digital interactions, working alongside your team to handle routine inquiries and free up agents for more complex conversations. With Dialpad, you can: - Provide real-time agent assists - Coach and monitor teams with live sentiment and automated quality management - Use AI Agents across voice and digital channels to support customers around the clock - Turn conversations into intelligence that helps your team know your customer and make informed decisions

Average Rating: 4.4/5.0

Total Reviews: 697

How Do G2 Users Rate Dialpad Support?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 8.6/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.4/10 (Category avg: 8.8/10)
  • Information Locater: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Dialpad Support?

  • Seller: Dialpad
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Ramon, California
  • LinkedIn® Page: www.linkedin.com
    1,511 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager, Customer Service Rep
  • Top Industries: Financial Services, Consumer Services
  • Company Size: 44% Medium, 32% Small

What Do G2 Reviewers Say About Dialpad Support?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time visibility provided by Dialpad Support, enhancing team efficiency and customer experience.
  • Users appreciate the ease of use in Dialpad Support, simplifying call management and improving team efficiency.
  • Users appreciate the responsive customer support of Dialpad Support, valuing quick answers from real people.
  • Users appreciate the user-friendly interface and effective communication tools that enhance onboarding and call management.
  • Users value the call recording feature of Dialpad Support, enhancing coaching and improving issue resolution significantly.
Cons
  • Users experience poor customer support, often facing long wait times and difficulty reaching live representatives.
  • Users experience call issues due to dependency on internet stability and difficulty reaching live support when needed.
  • Users often face dialer issues such as delays, crashes, and the need for direct support from Dialpad experts.
  • Users frequently face long wait times for support responses, leading to frustration with the overall service experience.
  • Users experience delayed support with Dialpad, facing long response times and routing issues to the right experts.

What Are Recent G2 Reviews of Dialpad Support?

What Are G2 Users Discussing About Dialpad Support?

Julie Jung
JJ
Researched and written by Julie Jung
Updated