--- title: telecrm Reviews meta_title: 'telecrm Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how telecrm works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 6 scale: '5' date_modified: '2026-06-24' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # telecrm Reviews **Vendor:** Flamon Cloudtech Pvt Ltd **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.5/5.0 **Total Reviews:** 6 ## About telecrm telecrm is an Indian CRM tool designed to streamline sales, support, and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite, and AI integration for call tracking, all with an easy-to-use interface provided at an affordable price. ## telecrm Pros & Cons **What users like:** - Users find TeleCRM's **ease of use** remarkable, appreciating its user-friendly interface and straightforward setup. (3 reviews) - Users highlight the **user-friendly interface** of TeleCRM, making it easy to navigate and utilize effectively. (2 reviews) - Users love the **easy integrations** of telecrm, allowing seamless connection and streamlined workflow management. (2 reviews) - Users find TeleCRM's **user-friendly interface** easy to navigate and adapt to, enhancing their workflow efficiency. (2 reviews) - Users appreciate the **user-friendly interface** of TeleCRM, allowing for quick adaptation and effective usage. (2 reviews) - Call Recording (1 reviews) - CRM Integration (1 reviews) - Easy Access (1 reviews) - Easy Implementation (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users find TeleCRM lacking in **advanced features** , such as AI-powered insights available in other CRM solutions. (2 reviews) - Users find the **delays in support and integration** frustrating, highlighting a need for improvement in these areas. (1 reviews) - Users find the **bulk email functionality lacking** in TeleCRM compared to other platforms like WhatsApp. (1 reviews) - Users find the **lack of detailed bulk email options** in TeleCRM limiting compared to other platforms. (1 reviews) - Users find the **integration issues** frustrating, compounded by subpar support from TeleCRM that requires improvement. (1 reviews) - Poor Customer Support (1 reviews) ## telecrm Reviews ### 1. Best WhatsApp CRM with lead tracking **Rating:** 4.5/5.0 stars **Reviewed by:** DiNesh N. | Sales Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about telecrm?** telecrm has completely streamlined our sales process. The lead tracking and WhatsApp API work flawlessly to save us hours every week. It makes appointment booking and follow-ups seamless. Highly recommended for boosting productivity. **What do you dislike about telecrm?** The current reports are good, but I would love to see more advanced visual charts for tracking team performance over longer periods. **What problems is telecrm solving and how is that benefiting you?** What problems is telecrm solving and how is that benefiting you? We struggled with lead leakage and manual calling before. telecrm solved this with a very intuitive ui/ux that our team learned quickly. The whatsapp API integration and automated workflows have improved our overall performance significantly. It provides excellent roi for our business. Also, the onboarding support was seamless and very helpful in setting everything up. ### 2. Single platform to manage all your leads **Rating:** 5.0/5.0 stars **Reviewed by:** Arun K. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about telecrm?** Overall, it provides lead tracking from the day a lead is captured through to closure. The interface is easy to use, and the team is readily available whenever I need assistance. **What do you dislike about telecrm?** Till the time I have used telecrm I don't see anything that has not worked good for me. My process works very well with telecrm **What problems is telecrm solving and how is that benefiting you?** Previously I found it very difficult to bring all my leads on a single dashboard from where I could manage them. telecrm has solved this problem and it saves a lot of time for me ### 3. Easy Workflow Creation and Seamless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Arjun o. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about telecrm?** Easy workflow creation, Integrations with other portals are seamless, the software works well, doesn't hang or stop working abruptly **What do you dislike about telecrm?** Response time to doubts is a little slow **What problems is telecrm solving and how is that benefiting you?** Earlier, we kept our sales data in Google Sheets, and using it for reporting and tracking leads was relatively tough and slow. With Tele CRM, tracking each lead from various portals has improved, and the reporting is much more consistent. ### 4. Best CRM for managing your leads and managing your whatsapp campaigns. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about telecrm?** It is very easy to use, UI is very user-friendly, very easy to get started, clean UI for lead management, you get all the details of your WhatsApp campaigns, designing your workflow is very easy, integrating with meta makes it very user-friendly to make your templates. **What do you dislike about telecrm?** Support is not so good, they should work on it, and integration takes some time which is a bit frustrating. **What problems is telecrm solving and how is that benefiting you?** The automation is impressive, and the lead tracking at every stage is seamless. It has allowed me to maintain a clear and organized overview of all leads throughout the pipeline. ### 5. Best for Bulk WhatsApp and its management. **Rating:** 4.0/5.0 stars **Reviewed by:** Durgesh T. | Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about telecrm?** The best part of teleCRM is making the workflow for bulk WhatsApp. It is very easy to make and to understand the workflow as well and the the summary for every campaign is in detail which is very helpful. **What do you dislike about telecrm?** cannot see Bulk Email features and the support is a bit slow they should work on it. **What problems is telecrm solving and how is that benefiting you?** Automation is preety good and the tracking of every step with leads is handled decently. This helped me to keep clear track of every lead in all stages. ### 6. Boosting sales efficiency and productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about telecrm?** TeleCRM has a user friendly interface, making it easy for us to quickly adapt and start using the technology effectively. The platform offers various automation features as well (auto dialers, call recordings) **What do you dislike about telecrm?** Compared to other CRM solutions it lacks advanced features, e.g. AI powered insights. **What problems is telecrm solving and how is that benefiting you?** TeleCRM is solving problems like inefficient sales process (manual tracking of leads & deals). It benefited us by streamlining the sales process. - [View telecrm pricing details and edition comparison](https://www.g2.com/products/telecrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+12%3A37%3A14+-0500&secure%5Bsession_id%5D=f5e26200-bbe9-4f9f-a720-2d7a5d0db01a&secure%5Btoken%5D=fdd21ca016cc63f0f4fa4134f2c6d243606ad371d3ae84b7747bce6ed526af9b&format=llm_user) ## telecrm Integrations - [Facebook](https://www.g2.com/products/facebook/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## telecrm Features **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Relationship Management - Insurance CRM** - Renewal Management - Client Communication Tools - Lead Tracking - Contact Management - Winbacks - Communication History - Activity Management - Reputation Management **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Callback Scheduling - Call Recording **Follow up Automation - Insurance CRM** - Automated Follow-Ups - Marketing Campaigns **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Document Management - Insurance CRM** - Documentation handling **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Integrations & Reports - Insurance CRM** - Integrations - Reporting & Analytics **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top telecrm Alternatives - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,875 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,356 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,197 reviews)