# Best Nonprofit CRM Software - Page 2

## How Many Nonprofit CRM Software Products Does G2 Track?

**Total Products under this Category:** 152

### Category Stats (Jul 2026)

- **Average Rating:** 4.14/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** DonorSnap (+2.2%) - Among all products in this category, DonorSnap recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank Nonprofit CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,900+ Authentic Reviews
- 152+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Nonprofit CRM Software
 ![G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/nonprofit-crm/grids.png?focus%5B%5D=97514&focus%5B%5D=144315&focus%5B%5D=14487&focus%5B%5D=56227&focus%5B%5D=4432&focus%5B%5D=4435&focus%5B%5D=51407&focus%5B%5D=9907)

Highlighted products: Givebutter, Zeffy, Bloomerang CRM, Donorbox, Blackbaud Raiser's Edge NXT, Neon CRM, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), and Daxko Operations.

Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=givebutter&focus%5B%5D=zeffy&focus%5B%5D=bloomerang-crm&focus%5B%5D=donorbox&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=neon-one-llc-neon-crm&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=daxko-operations)

**Sponsored**

### Amilia SmartRec

Amilia SmartRec is a registration and membership management software platform that helps community-based organizations unify membership, programs, payments, and real-time reporting in a single system. Built for YMCAs, JCCs, parks and recreation departments, community centers, camps, swim schools, arts centers, sports facilities, and afterschool programs, SmartRec is designed to give leadership full visibility while empowering staff and members to do more with less friction. Where many platforms require staff intervention for routine tasks, SmartRec puts members in control. With 80% of transactions completed self-serve, 70% of sign-ups happening on mobile, and 52% of registrations occurring outside business hours, members can discover programs, register, pay, and manage their accounts on any device — without a phone call or a front desk. The online registration and payment software is built for how families behave today, with a smooth, eCommerce-style checkout, integrated forms at registration, and self-managed payment updates that reduce failed billing before staff even notice. Recurring billing management is flexible by design. Organizations can offer installment plans, automated renewals, and a variety of payment methods. Finance teams get real-time payout reporting, built-in bank reconciliation, and accounting workflows that support accurate revenue recognition without manual exports or paid service engagements. Transparent pricing. No surprise add-ons, and no long-term lock-in. Support is included across all plans via live chat, phone, and email, with a dedicated customer success manager and a full library of self-guided learning tools through Amilia University. Key capabilities include: -Membership CRM with complete member profiles, lifecycle tracking, churn signals, and retention tools -Online registration and payment software with self-serve, mobile-first checkout and integrated forms -Recurring billing management with installment plans, automated renewals, and payment recovery -Facility management and online booking for spaces, rentals, and capacity scheduling -Real-time reporting and analytics with 40+ pre-built reports and configurable dashboards -Multi-location management with centralized control across unlimited sites -Access control, attendance tracking, staff scheduling, and fundraising tools -Open API with no usage fees, connecting to communications, accounting, and engagement tools Amilia SmartRec is trusted by 1,500+ organizations across 8,200+ locations in North America, processing over $1B in transactions annually — giving teams the clarity, flexibility, and member-first experience their communities expect.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=482&secure%5Bchosen_at%5D=2026-07-29T22%3A22%3A35Z&secure%5Bdisplayable_resource_id%5D=364&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=364&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=12127&secure%5Bresource_id%5D=482&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fnonprofit-crm%3Fpage%3D2&secure%5Btoken%5D=9e9a088cea7de253729671a4eaccea03cda2b5fbdf9bee024659b2d94e63ac1f&secure%5Burl%5D=https%3A%2F%2Fpages.amilia.com%2Fget-a-demo-g2&secure%5Burl_type%5D=custom_url)

### [Panorama](https://www.g2.com/products/frontstream-panorama/reviews)

Over 20,000 nonprofits and socially-minded companies have used Panorama by FrontStream to power their auctions, charity events, peer-to-peer and online fundraising. As an all in one digital fundraising solution, donor management and CRM is baked right in so you have one source of truth for all your engagement with your supporters & volunteers. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. Panorama also includes a secure, level one PCI-Compliant payment processor that makes donating a seamless, hassle-free part of the process.

**Average Rating:** 4.0/5.0

**Total Reviews:** 67

#### How Do G2 Users Rate Panorama?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10)
- **Fundraising:** 8.5/10 (Category avg: 8.0/10)
- **Reporting:** 8.2/10 (Category avg: 8.0/10)
- **Donor Communications:** 8.6/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Panorama?

- **Seller:** [FrontStream](https://www.g2.com/sellers/frontstream-689d5cbd-b9c2-4ef7-b219-5861362cf939)
- **Year Founded:** 1999
- **HQ Location:** Claymont, DE
- **Twitter:** @FrontStream  
2,793 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=92793e248263b4d6a81d149705b02aafd616a68d2b71253718313f441276fcf2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1076858%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director
- **Top Industries:** Non-Profit Organization Management, Fund-Raising
- **Company Size:** 67% Small, 24% Medium

#### What Do G2 Reviewers Say About Panorama?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **exceptional customer support** of Panorama, highlighting their team's dedication and responsiveness.
- Users find Panorama’s **ease of use** outstanding, enhancing efficiency in managing multiple firewalls effectively.
- Users commend the **helpfulness of staff** at Panorama, noting their dedication and support surpass expectations.
- Users value the **effective donor management** of Panorama, enhancing engagement and streamlining fundraising processes efficiently.
- Users value the **ease of implementation and impressive features** of Panorama, enhancing their daily operational efficiency.

##### Cons

- Users find the **limited features** of Panorama restrict access, hindering engagement and complicating usage for newcomers.
- Users feel the **missing features** limit Panorama's potential, highlighting the need for improved flexibility and user management.
- Users struggle with **back-end auction issues** in Panorama, finding it cumbersome to manage item changes effectively.
- Users are frustrated that **one-time and recurring direct donations lack user profiles** for effective management and tracking.
- Users find the **learning curve intimidating** for Panorama, with complex setup and configuration processes causing frustration.

#### What Are Recent G2 Reviews of Panorama?

**["Easy to Implement, a Breeze to Use, and Impressive Features"](https://www.g2.com/survey_responses/panorama-review-12317303)**

**Rating:** 5.0/5.0 stars

_— Cedric B._

[Read full review](https://www.g2.com/survey_responses/panorama-review-12317303)

**["Frontstream’s Team Made Our Event a Breeze—Incredible Support from Heidi"](https://www.g2.com/survey_responses/panorama-review-12722903)**

**Rating:** 5.0/5.0 stars

_— Rose B._

[Read full review](https://www.g2.com/survey_responses/panorama-review-12722903)

### [Giveffect](https://www.g2.com/products/giveffect/reviews)

Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated.

**Average Rating:** 4.1/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate Giveffect?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Fundraising:** 8.6/10 (Category avg: 8.0/10)
- **Reporting:** 8.4/10 (Category avg: 8.0/10)
- **Donor Communications:** 9.0/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Giveffect?

- **Seller:** [Giveffect](https://www.g2.com/sellers/giveffect)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, CA
- **Twitter:** @Giveffect  
1,167 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1ca5ea0953787c7cbf27b3e8adf413e50fa5e889e5a5ba54c634ff8555fc59c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgiveffect%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About Giveffect?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **amazing customer support** of Giveffect, appreciating its efficiency and helpful resources.
- Users value the **all-in-one solutions** of Giveffect, streamlining processes and enhancing efficiency with integrated features.
- Users appreciate the **ease of use** of Giveffect, praising its integrated system and intuitive navigation.
- Users value Giveffect for its **extensive features** and excellent customer support, enhancing their CRM experience.
- Users highlight the **exceptional helpfulness of staff** at Giveffect, valuing their responsiveness and support throughout the CRM experience.

##### Cons

- Users express concerns about the **high fees** of Giveffect, prompting searches for more affordable alternatives.
- Users note **limited features** in Giveffect, expressing a desire for more seamless integrations and mobile capabilities.
- Users find the **CRM integration lacking** , as it doesn't provide seamless features like their previous platform.
- Users often face **data transfer issues** that complicate the onboarding process and hinder effective utilization of Giveffect.
- Users find Giveffect's **donation management features limiting** due to clunky workarounds and lack of seamless integration.

#### What Are Recent G2 Reviews of Giveffect?

**["Giveffect has all the bells and whistles!"](https://www.g2.com/survey_responses/giveffect-review-11733532)**

**Rating:** 5.0/5.0 stars

_— Nycky M._

[Read full review](https://www.g2.com/survey_responses/giveffect-review-11733532)

**["Effortless CRM with Excellent Usability"](https://www.g2.com/survey_responses/giveffect-review-12805563)**

**Rating:** 5.0/5.0 stars

_— Jessi M._

[Read full review](https://www.g2.com/survey_responses/giveffect-review-12805563)

#### What Are G2 Users Discussing About Giveffect?

- [What is Giveffect used for?](https://www.g2.com/discussions/what-is-giveffect-used-for)

### [Keela](https://www.g2.com/products/aplos-software-keela/reviews)

Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.

**Average Rating:** 4.6/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate Keela?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10)
- **Fundraising:** 8.4/10 (Category avg: 8.0/10)
- **Reporting:** 7.7/10 (Category avg: 8.0/10)
- **Donor Communications:** 8.7/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Keela?

- **Seller:** [Velora](https://www.g2.com/sellers/velora)
- **Company Website:** www.joinvelora.com
- **Year Founded:** 2009
- **HQ Location:** Fresno, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a152cabdfbd36768935f72ac2868ecc4e7416e72fc050e3a1dfe456ab9f993e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F657407%2F&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director
- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 85% Small, 13% Medium

#### What Do G2 Reviewers Say About Keela?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Keela, making it the standout choice among CRMs for nonprofits.
- Users commend Keela's **responsive customer support** , which efficiently addresses inquiries and enhances the overall experience.
- Users highlight the **easy-to-use donations management** of Keela, enhancing efficiency for both staff and donors.
- Users value Keela for its **streamlined donor management** , making fundraising and project management seamless and efficient.
- Users love the **integrated email communication** in Keela, enhancing efficiency and simplifying donor engagement and campaign management.

##### Cons

- Users note the **limited features** in Keela, particularly lacking mobile optimization and advanced automation options.
- Users are frustrated by the lack of **mobile preview options** in email functionality, hindering effective mobile optimization.
- Users note **limited features** in Keela, particularly in automation complexity and email design flexibility compared to other platforms.
- Users criticize Keela for its **poor design** , lacking mobile previews and essential database functionality for effective email marketing.
- Users find **data management overly complex** , especially with newsletter performance tracking and language limitations impacting usability.

#### What Are Recent G2 Reviews of Keela?

**["Intuitive CRM with Phenomenal Support for Nonprofits"](https://www.g2.com/survey_responses/keela-review-8109559)**

**Rating:** 5.0/5.0 stars

_— Doug K._

[Read full review](https://www.g2.com/survey_responses/keela-review-8109559)

**["Best Experience for a Small Non-Profit"](https://www.g2.com/survey_responses/keela-review-11551239)**

**Rating:** 5.0/5.0 stars

_— Dave C._

[Read full review](https://www.g2.com/survey_responses/keela-review-11551239)

### [DonorSnap](https://www.g2.com/products/donorsnap/reviews)

DonorSnap is a comprehensive donor management and CRM system. Track you contacts, donations, members, volunteers, and all other types of supporters in one database. Manage all of your communications, mail merge letters, donation receipts, etc. inside of DonorSnap. Integrations with popular software systems like QuickBooks Online, QuickBooks Desktop, DonorSearch for wealth management, and Constant Contact eliminate the need for duplicate entry. Collect online donations through our mobile responsive forms tool, and send mass emails directly from your database at no extra charge.

**Average Rating:** 4.2/5.0

**Total Reviews:** 129

#### How Do G2 Users Rate DonorSnap?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Fundraising:** 8.3/10 (Category avg: 8.0/10)
- **Reporting:** 6.7/10 (Category avg: 8.0/10)
- **Donor Communications:** 8.9/10 (Category avg: 7.9/10)

#### Who Is the Company Behind DonorSnap?

- **Seller:** [DonorSnap](https://www.g2.com/sellers/donorsnap)
- **Company Website:** www.DonorSnap.com
- **Year Founded:** 2007
- **HQ Location:** Delafield, WI
- **Twitter:** @DonorSnap  
442 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6efd03c0df27511d5c78ce2a36d364cceb6ed341f66f12b390ab39412b40bf4a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F654097%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director
- **Top Industries:** Non-Profit Organization Management, Fund-Raising
- **Company Size:** 91% Small, 8% Medium

#### What Do G2 Reviewers Say About DonorSnap?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **DonorSnap's setup and integration exceptionally easy** , making it a great choice for development teams.
- Users appreciate the **easy setup and integration** of DonorSnap, benefiting from excellent customer support and comprehensive features.
- Users appreciate the **seamless CRM integration** of DonorSnap, enhancing their operational efficiency and workflow.
- Users praise the **incredible customer support** of DonorSnap, noting its accessibility and helpful training resources.
- Users value the **customization ease** of DonorSnap, facilitating quick setup and seamless integration with other systems.

##### Cons

- Users find the **learning curve steep** , as the dashboard lacks intuitiveness compared to modern applications.
- Users find the dashboard **not intuitive** , requiring time to adjust, although training helps mitigate this issue.

#### What Are Recent G2 Reviews of DonorSnap?

**["Intuitive, Nonprofit-Built CRM with Fast Setup and Helpful Support"](https://www.g2.com/survey_responses/donorsnap-review-13111875)**

**Rating:** 5.0/5.0 stars

_— Community Projects f._

[Read full review](https://www.g2.com/survey_responses/donorsnap-review-13111875)

**["DonorSnap: Easy, Affordable Donor Management with Great Customer Service"](https://www.g2.com/survey_responses/donorsnap-review-13087538)**

**Rating:** 5.0/5.0 stars

_— Caitlin D._

[Read full review](https://www.g2.com/survey_responses/donorsnap-review-13087538)

#### What Are G2 Users Discussing About DonorSnap?

- [How has DonorSnap improved your donor management, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-donorsnap-improved-your-donor-management-and-what-features-do-you-find-most-valuable)
- [What is DonorSnap used for?](https://www.g2.com/discussions/what-is-donorsnap-used-for)

### [Tessitura](https://www.g2.com/pt/products/tessitura/reviews)

Unifique operações. Aprofunde relacionamentos com clientes. Aumente a receita.\nTessitura é uma empresa de tecnologia sem fins lucrativos dedicada a ajudar organizações de artes e cultura a prosperar. Nossa plataforma abrangente de CRM é construída especificamente para o setor cultural, integrando bilhetagem, captação de recursos, associações, marketing, educação e insights de negócios em um sistema poderoso para impulsionar o sucesso da sua missão.\n\nO CRM unificado da Tessitura fornece uma visão abrangente de 360 graus de cada indivíduo que interage com sua organização — seja ele um comprador de ingressos, doador, membro, voluntário ou estudante. Todas as interações com o cliente, desde compras e contribuições até comunicações e preferências, são capturadas em um único perfil acessível. Esses dados centralizados permitem que equipes de diferentes departamentos personalizem o engajamento, acompanhem relacionamentos ao longo do tempo e tomem decisões baseadas em dados. A plataforma também suporta mapeamento de relacionamentos complexos — conectando indivíduos a lares, escolas, fundações e redes — enquanto mantém segurança líder do setor e permissões de usuário.\n\nCom a Tessitura, os dados dos clientes se tornam um ativo estratégico, impulsionando insights, fluxos de trabalho e engajamento ao longo da vida.\n\nOs principais recursos incluem:\n\nBilhetagem e admissões\nVenda qualquer tipo de ingresso — entrada geral, entrada com horário marcado ou assento reservado — com ferramentas flexíveis para precificação dinâmica, assinaturas e promoções.\n\nCaptação de recursos e associações\nGerencie todo o ciclo de vida do doador, desde doações online até grandes doações e doações planejadas, com acompanhamento integrado de campanhas e gestão de relacionamento.\n\nMarketing\nUse dados comportamentais para criar campanhas direcionadas e multicanais que impulsionem o engajamento e a receita.\n\nInsights de negócios\nTome decisões baseadas em dados com análises de arrastar e soltar, painéis personalizáveis e insights interdepartamentais.\n\nMóvel e e-commerce\nOfereça experiências contínuas e personalizadas para bilhetagem, doações e associações — otimizadas para dispositivos móveis.\n\nMais do que software... uma comunidade.\nTessitura apoia mais de 800 organizações em 10 países, incluindo teatros, museus, zoológicos, aquários e sinfonias. Nossa equipe oferece suporte 24/7 e orientação especializada para ajudar as organizações a aumentar a receita e construir um engajamento duradouro.\n\nTessitura é uma solução comprovada e escalável, adaptada às necessidades únicas do setor cultural.

**Average Rating:** 3.8/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Tessitura?

- **the product tem sido um bom parceiro comercial?:** 8.1/10 (Category avg: 8.5/10)
- **Fundraising:** 7.6/10 (Category avg: 8.0/10)
- **Relatórios:** 7.8/10 (Category avg: 8.0/10)
- **Comunicações com Doadores:** 8.3/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Tessitura?

- **Vendedor:** [Tessitura Network](https://www.g2.com/pt/sellers/tessitura-network)
- **Website da Empresa:** www.tessituranetwork.com
- **Ano de Fundação:** 2002
- **Localização da Sede:** Dallas, TX
- **Twitter:** @tessnetwork  
3,088 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca04bde30eb3a4c41118e4df404e75b1945446b731936f4df84f8dbad975c383&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F969482%2F&secure%5Burl_type%5D=linkedin_company_website)  
475 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Artes Cênicas, Gestão de Organizações Sem Fins Lucrativos
- **Company Size:** 65% Medium, 29% Small

#### What Do G2 Reviewers Say About Tessitura?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários admiram o **incrível suporte ao cliente** da Tessitura, destacando a prestatividade e a capacidade de resposta da equipe.
- Os usuários apreciam o **sistema robusto** da Tessitura, que oferece funcionalidades extensas e excelente suporte ao cliente.
- Os usuários acham a **facilidade de uso** do Tessitura notável, facilitando o acesso e a gestão de seu banco de dados abrangente.
- Os usuários valorizam o **atendimento ao cliente prestativo** e a equipe responsiva, melhorando a experiência geral com a Tessitura.
- Os usuários valorizam o Tessitura por suas **robustas análises de dados** , aumentando a produtividade e apoiando a tomada de decisões informadas nas atividades organizacionais.

##### Cons

- Os usuários acham a **curva de aprendizado difícil** do Tessitura desafiadora, especialmente para os novatos e aqueles que não estão familiarizados com sistemas de CRM.
- Os usuários acham a **curva de aprendizado íngreme** do Tessitura desafiadora, especialmente aqueles que não estão familiarizados com sistemas complexos ou CRMs.
- Os usuários encontram uma **curva de aprendizado acentuada** com o Tessitura, especialmente para os novatos que não estão familiarizados com sistemas de CRM.
- Os usuários acham a **complexidade do Tessitura intimidadora** , tornando difícil para novos funcionários navegar e solucionar problemas de forma eficiente.
- Os usuários acham os **problemas de complexidade** do Tessitura desafiadores, tornando difícil aprender e usar de forma eficaz.

#### What Are Recent G2 Reviews of Tessitura?

**["Recursos abrangentes e soluções flexíveis, apoiados por excelentes recursos"](https://www.g2.com/pt/survey_responses/tessitura-review-11917954)**

**Rating:** 4.5/5.0 stars

_— chax r._

[Read full review](https://www.g2.com/pt/survey_responses/tessitura-review-11917954)

**["Revisão da Ópera de Cincinnati"](https://www.g2.com/pt/survey_responses/tessitura-review-13021121)**

**Rating:** 4.5/5.0 stars

_— Usuário Verificado em Artes Cênicas_

[Read full review](https://www.g2.com/pt/survey_responses/tessitura-review-13021121)

#### What Are G2 Users Discussing About Tessitura?

- [What does Tessitura do?](https://www.g2.com/pt/discussions/what-does-tessitura-do)
- [What is the cost of tessitura?](https://www.g2.com/pt/discussions/what-is-the-cost-of-tessitura)
- [How do you use tessitura?](https://www.g2.com/pt/discussions/how-do-you-use-tessitura)
- [What is Tessitura analytics?](https://www.g2.com/pt/discussions/what-is-tessitura-analytics)

### [BetterUnite](https://www.g2.com/products/betterunite/reviews)

BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system empowers nonprofits to manage various aspects of their operations efficiently, from event planning to donor engagement, all while enhancing the overall experience for both organizers and attendees. Targeted primarily at nonprofit organizations, BetterUnite caters to a diverse audience that includes event planners, fundraising coordinators, and volunteer managers. The platform is particularly beneficial for those who host events such as galas, luncheons, conferences, and festivals. By providing tools for creating branded event pages, managing ticket sales, and coordinating guest lists, BetterUnite simplifies the event management process, allowing organizations to focus on their mission rather than administrative tasks. The software also supports mobile check-in, ensuring a smooth entry experience for attendees. One of the standout features of BetterUnite is its auction and raffle capabilities, which transform every smartphone into a bidding paddle. This functionality allows organizations to host live, virtual, or hybrid auctions with ease, enabling mobile bidding and real-time notifications that enhance participant engagement. The ability to set specific auction rules and generate clear reports for reconciliation adds further value, making it easier for nonprofits to manage their fundraising efforts effectively. By linking auctions to events, BetterUnite creates a cohesive donor journey from the initial RSVP to the final bid, ensuring a seamless experience for all involved. At the core of BetterUnite is a robust nonprofit CRM that tracks donor relationships, households, and segmentation for targeted stewardship. With integrated payment options through platforms like Stripe and PayPal, organizations can accept one-time or recurring donations effortlessly. Additional features such as built-in email marketing, volunteer management, and grants management ensure that all aspects of fundraising and community engagement are organized and accessible within a single system. This interconnectedness not only keeps data clean but also simplifies reporting, allowing teams to focus on strategic initiatives rather than manual data entry. Overall, BetterUnite serves as a mobile-first event fundraising platform that combines essential tools for creating engaging event experiences with comprehensive nonprofit management capabilities. By offering a unified solution for event planning, auction management, and donor relationship tracking, BetterUnite enables organizations to maximize their impact while minimizing the complexity of managing multiple systems. This holistic approach allows nonprofits to dedicate more time to building community and fostering relationships with their supporters.

**Average Rating:** 4.7/5.0

**Total Reviews:** 41

#### How Do G2 Users Rate BetterUnite?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10)
- **Fundraising:** 9.4/10 (Category avg: 8.0/10)
- **Reporting:** 7.9/10 (Category avg: 8.0/10)
- **Donor Communications:** 9.6/10 (Category avg: 7.9/10)

#### Who Is the Company Behind BetterUnite?

- **Seller:** [BetterUnite](https://www.g2.com/sellers/betterunite-2026-07-20)
- **Company Website:** www.betterunite.com
- **Year Founded:** 2017
- **HQ Location:** Austin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4ecdbf919392717bcf40da3ff0e6b3badf897afd232d5c36cac1ed2e215f8d3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbetterunite&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 73% Small, 22% Medium

#### What Do G2 Reviewers Say About BetterUnite?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of BetterUnite, appreciating its all-in-one platform for fundraising and event planning.
- Users value the **exceptional customer support** from BetterUnite, ensuring personalized and efficient assistance throughout their event planning.
- Users appreciate the **comprehensive features** of BetterUnite, facilitating smooth event planning and exceptional customer support.
- Users praise BetterUnite for its **all-in-one solution** , simplifying nonprofit management and enhancing operations across various functions.
- Users appreciate the **user-friendly design and comprehensive tools** of BetterUnite, significantly enhancing their fundraising efforts.

##### Cons

- Users find BetterUnite **lacking features** , with limitations in customization and an outdated interface affecting usability.
- Users find **difficult learning** curves in BetterUnite especially challenging for less tech-savvy volunteers during onboarding.
- Users find the setup process **not intuitive** , especially for those lacking technical expertise and experiencing navigation challenges.
- Users find **navigational difficulties** in BetterUnite, highlighting challenges with integration and table management.
- Users face **difficult reporting** challenges with BetterUnite, complicating transactions tracking and reconciliation with QuickBooks.

#### What Are Recent G2 Reviews of BetterUnite?

**["Effortless Fundraising with Exceptional User Experience"](https://www.g2.com/survey_responses/betterunite-review-12982490)**

**Rating:** 5.0/5.0 stars

_— Jeffrey G._

[Read full review](https://www.g2.com/survey_responses/betterunite-review-12982490)

**["Intuitive, Easy to Learn, and Built for Event Management"](https://www.g2.com/survey_responses/betterunite-review-12648266)**

**Rating:** 4.5/5.0 stars

_— Anne V._

[Read full review](https://www.g2.com/survey_responses/betterunite-review-12648266)

### [Funraise](https://www.g2.com/products/funraise/reviews)

Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we built an easy-to-use, innovative, effective fundraising platform that's loved by thousands of nonprofits. Our platform features include donor management, donations forms, campaign websites, peer-to-peer fundraising, recurring giving, data and reporting, events and ticketing, AI features to boost fundraising impact, and much more. Funraise is more than technology. Our experience and proven strategies are built into every part of the platform; whether it's donor retention or branding considerations, our team has been in your shoes. Funraise offers impactful fundraising tools for the growing nonprofit: 👉 Customizable donation forms 👉 Simplified recurring giving 👉 No-code campaign cites 👉 Industry-leading peer-to-peer fundraising 👉 Fundraising events and ticketing 👉 Intelligent data & reporting 👉 Automated task management 👉 Premium integrations

**Average Rating:** 4.4/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Funraise?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Fundraising:** 9.0/10 (Category avg: 8.0/10)
- **Reporting:** 8.1/10 (Category avg: 8.0/10)
- **Donor Communications:** 7.4/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Funraise?

- **Seller:** [Funraise](https://www.g2.com/sellers/funraise)
- **Year Founded:** 2015
- **HQ Location:** Costa Mesa, California
- **Twitter:** @Funraise  
1,535 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=45ccac29a6003d0a00ae24e15b5d948f12cc6c92fcd04f013d709dcd0eab644a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10303240%2F&secure%5Burl_type%5D=linkedin_company_website)  
38 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Funraise?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **great customer support** from Funraise, enhancing their experience with the platform.
- Users appreciate the **ease of use** with Funraise, enjoying great customer support while navigating its abundant features.
- Users value the **extensive feature set** of Funraise, noting its ease of use and excellent customer support.
- Users appreciate the **abundance of features** in Funraise, enjoying its ease of use and excellent customer support.

##### Cons

- Users wish for **automated Year End Donations emails** to be sent to all donors instead of manual processing.
- Users express frustration over the **lack of automatic Year End Donation emails** , requiring manual effort to reach donors.
- Users find the lack of **automatic Year End Donations email sending** frustrating, requiring manual effort to reach donors.

#### What Are Recent G2 Reviews of Funraise?

**["Thorough and easy to use with great customer service!"](https://www.g2.com/survey_responses/funraise-review-10466078)**

**Rating:** 5.0/5.0 stars

_— Rondi P._

[Read full review](https://www.g2.com/survey_responses/funraise-review-10466078)

**["Easy-to-Use Donation Management for Our RCE Foundation"](https://www.g2.com/survey_responses/funraise-review-12429868)**

**Rating:** 5.0/5.0 stars

_— Gerardo E._

[Read full review](https://www.g2.com/survey_responses/funraise-review-12429868)

#### What Are G2 Users Discussing About Funraise?

- [What is Funraise used for?](https://www.g2.com/discussions/what-is-funraise-used-for)

### [Bonterra EveryAction](https://www.g2.com/pt/products/bonterra-everyaction/reviews)

Bonterra EveryAction coloca poder por trás do seu programa de arrecadação de fundos dentro do nosso CRM unificado. Você descobrirá uma plataforma melhor e mais amigável para desenvolver relacionamentos com doadores, rastrear potenciais doadores, subsídios e promessas, cultivar doações planejadas, executar relatórios personalizados e, em última análise, arrecadar mais dinheiro. Impulsione os esforços de marketing digital da sua organização sem fins lucrativos executando campanhas digitais otimizadas, direcionadas e multicanais que geram resultados e aumentam a arrecadação de fundos e o engajamento com a solução EveryAction da Bonterra.

**Average Rating:** 4.3/5.0

**Total Reviews:** 281

#### How Do G2 Users Rate Bonterra EveryAction?

- **the product tem sido um bom parceiro comercial?:** 7.9/10 (Category avg: 8.5/10)
- **Fundraising:** 7.9/10 (Category avg: 8.0/10)
- **Relatórios:** 7.9/10 (Category avg: 8.0/10)
- **Comunicações com Doadores:** 7.9/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Bonterra EveryAction?

- **Vendedor:** [Bonterra](https://www.g2.com/pt/sellers/bonterra)
- **Website da Empresa:** www.bonterratech.com
- **Ano de Fundação:** 2022
- **Localização da Sede:** Austin, United States
- **Twitter:** @BonterraTech  
922 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=add4d567dfd687337578fd15f087a1243216bf44ec93c57a7ffbf491c2657c54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbonterra-tech%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,322 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Diretor Executivo, Organizador
- **Top Industries:** Gestão de Organizações Sem Fins Lucrativos, Organização Cívica e Social
- **Company Size:** 71% Small, 27% Medium

#### What Do G2 Reviewers Say About Bonterra EveryAction?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Bonterra EveryAction, achando-o simples de aprender e implantar efetivamente.
- Os usuários apreciam a **integração perfeita** e os recursos abrangentes do Bonterra EveryAction para gerenciar contatos e campanhas.
- Os usuários apreciam a **integração perfeita** do Bonterra EveryAction, tornando-o uma ferramenta versátil para várias tarefas organizacionais.
- Os usuários valorizam as **capacidades robustas de rastreamento** do Bonterra EveryAction, permitindo uma arrecadação de fundos eficiente e uma gestão de dados abrangente.
- Os usuários valorizam a **facilidade da comunicação por e-mail** com o EveryAction, apreciando seus recursos de segmentação e automação.

##### Cons

- Os usuários enfrentam uma **curva de aprendizado desafiadora** com o Bonterra EveryAction, impactando a adoção e a facilidade de uso para membros da equipe que não são familiarizados com tecnologia.
- Os usuários acham a **curva de aprendizado difícil** desafiadora, pois a plataforma carece de um guia do usuário claro e navegação intuitiva.
- Os usuários experimentam **opções limitadas de personalização** , afetando as ferramentas amigáveis e as capacidades de relatórios no Bonterra EveryAction.
- Os usuários acham a **interface não intuitiva** , tendo dificuldade para navegar por inúmeras opções e recursos complexos.
- Os usuários acham a **plataforma pouco amigável** , lutando com a complexidade e uma curva de aprendizado íngreme para os recursos.

#### What Are Recent G2 Reviews of Bonterra EveryAction?

**["É uma ferramenta poderosa que poderia usar recursos adicionais e correções de bugs."](https://www.g2.com/pt/survey_responses/bonterra-everyaction-review-11668577)**

**Rating:** 4.0/5.0 stars

_— Ashley M._

[Read full review](https://www.g2.com/pt/survey_responses/bonterra-everyaction-review-11668577)

**["Ótima experiência com Bonterra EveryAction!"](https://www.g2.com/pt/survey_responses/bonterra-everyaction-review-11290544)**

**Rating:** 5.0/5.0 stars

_— Alaina P._

[Read full review](https://www.g2.com/pt/survey_responses/bonterra-everyaction-review-11290544)

### [NewOrg](https://www.g2.com/products/neworg/reviews)

NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting. NewOrg brings these functions together in a single system, helping teams centralize data, reduce manual processes, and improve visibility into service delivery and outcomes. NewOrg is designed to support a range of service models, including housing assistance, behavioral health, youth and family services, emergency assistance, volunteer management, grant-funded programs, and community outreach. Its configurable structure allows organizations to adapt forms, workflows, permissions, dashboards, and reports to match different program requirements. Key capabilities include: Case management and client tracking, including service history, case notes, documents, and outcomes Grant and program management with reporting aligned to funder requirements Volunteer, donor, and relationship tracking connected to program activity Workflow automation to support documentation, approvals, reminders, and service delivery Reporting and dashboards for audits, compliance, funder reporting, and internal decision-making The platform supports configurable workflows and data structures, allowing organizations to adapt the system as programs, reporting needs, and service models evolve over time. NewOrg is used by nonprofit and government organizations across the U.S. and Canada to support program operations and data management. As a certified B Corporation, NewOrg is committed to social and environmental responsibility, aligning with the values of the organizations we serve.

**Average Rating:** 4.7/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate NewOrg?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)
- **Fundraising:** 10.0/10 (Category avg: 8.0/10)
- **Reporting:** 8.9/10 (Category avg: 8.0/10)
- **Donor Communications:** 10.0/10 (Category avg: 7.9/10)

#### Who Is the Company Behind NewOrg?

- **Seller:** [New Org](https://www.g2.com/sellers/new-org)
- **Company Website:** www.neworg.com
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b97a1e0e3c5eb90ab253033a849c207b5e6bafd86cf0d431ac27ee10269d7f29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fneworg%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 63% Small, 29% Medium

#### What Do G2 Reviewers Say About NewOrg?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise NewOrg's **responsive customer support** , providing timely resolutions and innovative solutions for unique organizational needs.
- Users value the **efficient report generation** of NewOrg, enhancing productivity and client support through real-time data access.
- Users value the **efficient reporting capabilities** of NewOrg, enhancing organizational capacity and client support.
- Users praise the **ease of use** of NewOrg, highlighting its adaptability and efficient support for daily operations.
- Users commend the **fast response time** of NewOrg's support, resolving issues swiftly and efficiently to enhance productivity.

##### Cons

- Users feel the lack of **customization options** in NewOrg limits their ability to tailor the platform effectively.
- Users find the **clunky design** of NewOrg to be outdated, leading to a cumbersome experience with many open tabs.
- Users find the **clunky interface** of NewOrg frustrating, often leading to multiple tabs being opened unnecessarily.
- Users find the **dilapidated interface** of NewOrg frustrating, often leading to excessive open tabs during use.
- Users note the **outdated design** of NewOrg, expressing a desire for modern aesthetics and streamlined navigation.

#### What Are Recent G2 Reviews of NewOrg?

**["NewOrg’s Tailored Platform and Lightning-Fast, Detail-Oriented Support"](https://www.g2.com/survey_responses/neworg-review-12536333)**

**Rating:** 5.0/5.0 stars

_— Shannon C._

[Read full review](https://www.g2.com/survey_responses/neworg-review-12536333)

**["All Our Client Info in One Place—Fast Reports and Fantastic Support. HIRE THEM NOW WE LOVE THEM."](https://www.g2.com/survey_responses/neworg-review-12517277)**

**Rating:** 5.0/5.0 stars

_— Marianna P._

[Read full review](https://www.g2.com/survey_responses/neworg-review-12517277)

#### What Are G2 Users Discussing About NewOrg?

- [What is NewOrg used for?](https://www.g2.com/discussions/what-is-neworg-used-for) - 1 comment

### [DonorDock](https://www.g2.com/products/donordock/reviews)

DonorDock | Fundraising CRM Built for Nonprofits Juggling spreadsheets, email tools, and donation platforms? DonorDock replaces the chaos with clarity so you can focus on what matters most. DonorDock is the all-in-one nonprofit CRM and fundraising software built for fundraising teams who wear a lot of hats. Our Donor Development Platform combines donor management, email and text outreach, customizable donation pages, and automation tools into one simple, powerful system. Whether you’re cultivating relationships, launching campaigns, or tracking giving history, DonorDock helps you: ✅ Activate Take action on what matters most with Otto, your AI-powered fundraising assistant. Get smart nudges and automated task reminders via the ActionBoard®, so nothing falls through the cracks. ✅ Nurture Send personal, timely updates with built-in email and text message tools. Segment your donors and create automated journeys to keep your supporters engaged without extra software. ✅ Grow Launch beautiful, branded online giving pages to boost your fundraising campaigns and donor conversions. ✅ Track Stay organized with one place for all your donor data. Manage contacts, donations, and communications with reporting tools that make it easy to share results with your board or team. ⸻ Why Fundraisers Love DonorDock: • Rated Easiest to Use, Easiest to Set Up, Best ROI, and Fastest Implementation on G2 • Transparent pricing with no contracts or hidden fees • One plan that includes every feature ⸻ Top Features: • Unlimited donor and contact records • Otto, your fundraising assistant, built-in • Unlimited customizable donation pages • Built-in email and SMS marketing tools • Smart task reminders with Otto and the ActionBoard® • Automated donor journeys and thank-you workflows • Real-time dashboards and reports • Easy integrations with Stripe, QuickBooks, and more • Free live training, knowledge base, and chat support ⸻ Top Benefits: • Save time with automation and task prioritization • Increase giving through better outreach and engagement • Get a complete view of every donor in one place • Simplify your tech stack and reduce costs • Get up and running fast (most users launch in under a week) ⸻ DonorDock is the donor management tool made for do-it-all fundraisers. visit www.donordock.com and see why thousands of nonprofits are switching to a CRM that’s simple, smart, and built just for them.

**Average Rating:** 4.8/5.0

**Total Reviews:** 152

#### How Do G2 Users Rate DonorDock?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10)
- **Fundraising:** 9.0/10 (Category avg: 8.0/10)
- **Reporting:** 9.1/10 (Category avg: 8.0/10)
- **Donor Communications:** 9.3/10 (Category avg: 7.9/10)

#### Who Is the Company Behind DonorDock?

- **Seller:** [DonorDock, Inc.](https://www.g2.com/sellers/donordock-inc)
- **Company Website:** www.donordock.com
- **Year Founded:** 2017
- **HQ Location:** Fargo, North Dakota
- **Twitter:** @donordock  
106 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53a2c633f0f575a59df806d71bb07e016c848c46ce170e205b30925bed4db0a9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28663106%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director, Development Director
- **Top Industries:** Non-Profit Organization Management, Fund-Raising
- **Company Size:** 89% Small, 10% Medium

#### What Do G2 Reviewers Say About DonorDock?

_AI-generated summary from verified user reviews_

##### Pros

- Users find DonorDock's **ease of use** refreshing, making donation management and reporting straightforward and efficient.
- Users commend the **amazing customer support** from DonorDock, appreciating their responsiveness and assistance during transitions.
- Users appreciate the **extensive features** of DonorDock, finding it essential for their fundraising and donor management needs.
- Users find DonorDock **user-friendly and intuitive** , greatly enhancing their daily operations and campaign management.
- Users value the **streamlined donation and membership management** of DonorDock, appreciating its user-friendly and feature-rich platform.

##### Cons

- Users often face **duplicate issues** with names, creating confusion despite efforts to resolve them with the team.
- Users find **limited customization** options frustrating, wishing for more control over dashboard appearance and functionality.
- Users experience **technical issues** like lag and outdated formatting tools, affecting ease of use with DonorDock.
- Users face challenges with **data duplication** in DonorDock, causing confusion and complicating account management.
- Users find the **steep learning curve** challenging, needing assistance to navigate the numerous features and setups.

#### What Are Recent G2 Reviews of DonorDock?

**["Intuitive Layout, Flexible Functions, and Incredible Support"](https://www.g2.com/survey_responses/donordock-review-13169493)**

**Rating:** 5.0/5.0 stars

_— Larry K._

[Read full review](https://www.g2.com/survey_responses/donordock-review-13169493)

**["Action Board and Otto Make Donor Stewardship Timely and Personal"](https://www.g2.com/survey_responses/donordock-review-12708624)**

**Rating:** 4.5/5.0 stars

_— Carolyn G._

[Read full review](https://www.g2.com/survey_responses/donordock-review-12708624)

#### What Are G2 Users Discussing About DonorDock?

- [What is your experience with DonorDock for nonprofit fundraising, and what features do you find most useful?](https://www.g2.com/discussions/what-is-your-experience-with-donordock-for-nonprofit-fundraising-and-what-features-do-you-find-most-useful)
- [What is DonorDock used for?](https://www.g2.com/discussions/what-is-donordock-used-for)

### [AudienceView Professional](https://www.g2.com/products/audienceview-professional/reviews)

Unlock growth with 'More' than just a ticketing software. Master the business of live events with AudienceView Professional – the all-in-one event ticketing solution that helps connect enthusiasts to your events. Now with even more control and flexibility to create and manage events, provide your patrons with an unmatched experience. Whether it is fundraising, creating bespoke events or engaging customers, AudienceView Professional is the better way to manage your live events. As the go-to ticketing, marketing and fundraising platform that hundreds of organizations count on, AudienceView Professional is reliable, easy to use. Create and manage events from anywhere in the world and leverage, effective and actionable insights, to build strategies to find more customers. See first hand why organizations trust AudienceView with their events.

**Average Rating:** 4.3/5.0

**Total Reviews:** 87

#### How Do G2 Users Rate AudienceView Professional?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10)
- **Fundraising:** 8.5/10 (Category avg: 8.0/10)
- **Reporting:** 8.2/10 (Category avg: 8.0/10)
- **Donor Communications:** 7.6/10 (Category avg: 7.9/10)

#### Who Is the Company Behind AudienceView Professional?

- **Seller:** [AudienceView](https://www.g2.com/sellers/audienceview)
- **Year Founded:** 2002
- **HQ Location:** Toronto, CA
- **Twitter:** @audienceview  
1,759 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e346994f3790cb6ac91c5ae7d2e29ebc7026d3e3edac6cde631b0bdf0b675bc0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F43880%2F&secure%5Burl_type%5D=linkedin_company_website)  
295 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Performing Arts, Entertainment
- **Company Size:** 91% Small, 6% Medium

#### What Do G2 Reviewers Say About AudienceView Professional?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from AudienceView Professional, receiving timely help and creative solutions for their needs.
- Users value the **easy integration and excellent customer support** of AudienceView Professional, enhancing their event management experience.
- Users value the **ease of use** of AudienceView Professional, facilitating seamless integration and user-friendly operations.
- Users value the **ease of use and rich features** in AudienceView Professional, enhancing their organization and efficiency.
- Users value the **quick response time** of AudienceView Professional, ensuring prompt resolution of issues and excellent support.

##### Cons

- Users find the **high fees** of AudienceView Professional concerning, especially if not utilizing its full potential.
- Users find the **limited customization** of AudienceView Professional hinders integration and usability, impacting overall efficiency.
- Users find the **limited features** of AudienceView Professional hinder effective integration and usability across different modules.
- Users find the **interface design poor** , leading to confusion and inefficiency in navigating different modules and reports.
- Users find the **poor reporting** limits their ability to measure ROI and gain clear financial insights.

#### What Are Recent G2 Reviews of AudienceView Professional?

**["Easy to use, Flexible Ticketing System"](https://www.g2.com/survey_responses/audienceview-professional-review-8770065)**

**Rating:** 5.0/5.0 stars

_— Kari C._

[Read full review](https://www.g2.com/survey_responses/audienceview-professional-review-8770065)

**["Simple Yet Complex!"](https://www.g2.com/survey_responses/audienceview-professional-review-10761513)**

**Rating:** 5.0/5.0 stars

_— Robert F._

[Read full review](https://www.g2.com/survey_responses/audienceview-professional-review-10761513)

#### What Are G2 Users Discussing About AudienceView Professional?

- [What does Audienceview Professional do?](https://www.g2.com/discussions/what-does-audienceview-professional-do) - 1 comment
- [What happened to vendini?](https://www.g2.com/discussions/what-happened-to-vendini) - 1 comment
- [Is AudienceView a CRM?](https://www.g2.com/discussions/is-audienceview-a-crm) - 1 comment
- [How much does AudienceView cost?](https://www.g2.com/discussions/how-much-does-audienceview-cost) - 1 comment

### [Blackbaud Luminate Online](https://www.g2.com/pt/products/blackbaud-luminate-online/reviews)

Luminate executa sua estratégia online com campanhas integradas para canais digitais, sociais e móveis, para que você possa se engajar de forma mais eficaz com seus apoiadores para arrecadar mais dinheiro para sua missão.

**Average Rating:** 3.1/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate Blackbaud Luminate Online?

- **the product tem sido um bom parceiro comercial?:** 6.7/10 (Category avg: 8.5/10)
- **Fundraising:** 9.2/10 (Category avg: 8.0/10)
- **Relatórios:** 10.0/10 (Category avg: 8.0/10)
- **Comunicações com Doadores:** 5.0/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Blackbaud Luminate Online?

- **Vendedor:** [Blackbaud](https://www.g2.com/pt/sellers/blackbaud)
- **Ano de Fundação:** 1981
- **Localização da Sede:** Charleston, South Carolina
- **Twitter:** @blackbaud  
32,521 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=24438ecbf1e183dd6bff9ca57dbd70e0133659352350219ceba1a32342a1a6d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F162724%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,233 funcionários no LinkedIn®
- **Propriedade:** NASDAQ:BLKB

#### Who Uses This Product?

- **Top Industries:** Gestão de Organizações Sem Fins Lucrativos
- **Company Size:** 54% Medium, 26% Small

#### What Do G2 Reviewers Say About Blackbaud Luminate Online?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **organização dos documentos** dentro do Blackbaud Luminate Online, melhorando sua experiência geral com o CMS.

##### Cons

- Os usuários acham a **interface desajeitada** do Blackbaud Luminate Online frustrante e pouco amigável.
- Os usuários acham que a **personalização limitada** do Blackbaud Luminate Online está desatualizada e não é amigável.

#### What Are Recent G2 Reviews of Blackbaud Luminate Online?

**["Luminate Online Revisão"](https://www.g2.com/pt/survey_responses/blackbaud-luminate-online-review-8061159)**

**Rating:** 4.0/5.0 stars

_— Kayla V._

[Read full review](https://www.g2.com/pt/survey_responses/blackbaud-luminate-online-review-8061159)

**["Luminate Online - mais do que parece"](https://www.g2.com/pt/survey_responses/blackbaud-luminate-online-review-8755784)**

**Rating:** 4.5/5.0 stars

_— Usuário Verificado em Gestão de Organizações Sem Fins Lucrativos_

[Read full review](https://www.g2.com/pt/survey_responses/blackbaud-luminate-online-review-8755784)

#### What Are G2 Users Discussing About Blackbaud Luminate Online?

- [Para que é usado o Blackbaud Luminate Online?](https://www.g2.com/pt/discussions/what-is-blackbaud-luminate-online-used-for)
- [What is blackbaud used for?](https://www.g2.com/pt/discussions/blackbaud-luminate-online-what-is-blackbaud-used-for)
- [Is Raiser's Edge a CRM database?](https://www.g2.com/pt/discussions/blackbaud-luminate-online-is-raiser-s-edge-a-crm-database)
- [What is luminate CRM?](https://www.g2.com/pt/discussions/what-is-luminate-crm)
- [What is blackbaud luminate?](https://www.g2.com/pt/discussions/what-is-blackbaud-luminate)

### [LiveImpact](https://www.g2.com/products/liveimpact/reviews)

LiveImpact: The Only AI-Powered Case Management and Donor Management Platform Built for Nonprofits LiveImpact is a cloud-based, affordable nonprofit software platform that brings together powerful Case Management Software, Donor Management Software, and a fully integrated Nonprofit CRM—designed specifically for the needs of mission-driven organizations. Our Case Management Software helps nonprofits streamline client intake, documentation, service delivery, outcomes tracking, and reporting—while ensuring compliance with funder and grant requirements. Whether you’re managing direct services, coordinating referrals, or running multi-program initiatives, LiveImpact gives you the tools to keep every case organized, track progress in real time, and demonstrate your impact with ease. What sets LiveImpact apart is our private, secure, and nonprofit-specific AI—the first of its kind in this space. Purpose-built for nonprofit workflows, our AI transforms how teams work by eliminating the need to run complex reports or dig through data. Simply ask a question, and LiveImpact generates real-time charts, trends, and insights—helping program staff, fundraisers, and leadership make faster, smarter decisions. Our team works closely with nonprofits to customize the platform to your unique needs, ensuring a smooth and supportive onboarding experience. With enterprise-grade security, exceptional customer support, and a pricing model that works for nonprofits, LiveImpact helps you scale your mission with confidence—powered by AI, built for impact.

**Average Rating:** 4.8/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate LiveImpact?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10)
- **Fundraising:** 10.0/10 (Category avg: 8.0/10)
- **Reporting:** 10.0/10 (Category avg: 8.0/10)
- **Donor Communications:** 10.0/10 (Category avg: 7.9/10)

#### Who Is the Company Behind LiveImpact?

- **Seller:** [LiveImpact](https://www.g2.com/sellers/liveimpact)
- **Year Founded:** 2009
- **HQ Location:** Mountain View, CA
- **Twitter:** @liveimpactorg  
117 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1122c2164b452c6f703885c1a418b2b2a5497558bc82156e3bc158beca4a71de&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5293082%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 65% Small, 35% Medium

#### What Do G2 Reviewers Say About LiveImpact?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective tracking capabilities** of LiveImpact, enhancing management of family interactions and program participation.
- Users appreciate the **centralized management** capabilities of LiveImpact, enhancing workflow efficiency and customization for nonprofits.
- Users value the **communication efficiency** of LiveImpact, streamlining family engagement and program management seamlessly.
- Users praise LiveImpact for their **continuous improvement** , ensuring a seamless experience with thoughtful updates and features.
- Users value the **customizability** of LiveImpact, enabling tailored workflows and efficient management of family intake processes.

##### Cons

- Users find the **difficult learning** curve of LiveImpact requires ongoing training to fully utilize its features.
- Users find the **learning curve steep** , requiring ongoing training to effectively utilize LiveImpact's features.
- Users find the **fast-paced initial training** challenging, requiring ongoing support to fully utilize LiveImpact's features.
- Users find the **limited functionality** of LiveImpact challenging without ongoing training and support for effective use.
- Users find the **overwhelming complexity** of LiveImpact requires extensive training to effectively utilize its features.

#### What Are Recent G2 Reviews of LiveImpact?

**["Flexible, Responsive, and Built for Impact"](https://www.g2.com/survey_responses/liveimpact-review-11322424)**

**Rating:** 5.0/5.0 stars

_— Allison C._

[Read full review](https://www.g2.com/survey_responses/liveimpact-review-11322424)

**["A Trusted Partner"](https://www.g2.com/survey_responses/liveimpact-review-8518302)**

**Rating:** 5.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/liveimpact-review-8518302)

#### What Are G2 Users Discussing About LiveImpact?

- [What is LiveImpact used for?](https://www.g2.com/discussions/what-is-liveimpact-used-for)

### [ReadyMembership](https://www.g2.com/products/readymembership/reviews)

ReadyMembership: AI-Powered Membership Management Platform for Growth ReadyMembership delivers rapid results and empowers your organisation to accelerate membership growth, boost revenue, and expand digital services. This intelligent membership management solution combines advanced AI capabilities with comprehensive CMS, CRM, personalised email marketing, event management, and mobile app functionality. AI at the Core of Your Membership Strategy Built with artificial intelligence at its foundation, ReadyMembership features ReadyIntelligence - an AI admin assistant that enables natural language queries and data insights. Members benefit from AI-powered knowledge search, delivering personalised, relevant content instantly. This intelligent automation streamlines operations while enhancing member experience. Flexible Integration for Modern Membership Organisations Keep what works and modernise what doesn't. ReadyMembership's flexible architecture seamlessly integrates with your existing systems and workflows, ensuring smooth digital transformation without disruption to your operations. Cost-Effective Excellence Without Compromise Navigate the traditional trade-off between speed, affordability, and quality execution. ReadyMembership's modular approach allows you to plan and implement exactly what you need, when you need it, at a price point that aligns with your budget and growth objectives. Enterprise-Grade Security & Compliance SOC2 Type II certified ISO 27001:2022 compliant Bank-level security for member data protection Transform your membership organisation with AI-driven insights, seamless integrations, and scalable growth solutions.

**Average Rating:** 4.4/5.0

**Total Reviews:** 71

#### How Do G2 Users Rate ReadyMembership?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10)
- **Fundraising:** 6.1/10 (Category avg: 8.0/10)
- **Reporting:** 7.7/10 (Category avg: 8.0/10)
- **Donor Communications:** 6.7/10 (Category avg: 7.9/10)

#### Who Is the Company Behind ReadyMembership?

- **Seller:** [Pixl8 Group Ltd](https://www.g2.com/sellers/pixl8-group-ltd)
- **Company Website:** www.pixl8.co.uk
- **Year Founded:** 2001
- **HQ Location:** London
- **Twitter:** @pixl8  
799 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=93a95ac35e4d558c54484af0ac91f2b4f9e467a16e59d2258495b9754c8b9f27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpixl8-interactive%2F&secure%5Burl_type%5D=linkedin_company_website)  
81 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 79% Small, 10% Medium

#### What Do G2 Reviewers Say About ReadyMembership?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ReadyMembership, enjoying seamless integration and streamlined operations without needing training.
- Users value the **intuitive design** of ReadyMembership, simplifying operations without needing technical expertise for management.
- Users value the **time-saving features** of ReadyMembership, simplifying membership management and enhancing engagement significantly.
- Users value the **all-in-one solutions** of ReadyMembership, praising its efficiency and seamless integration of features.
- Users appreciate the **customizable functionalities** of ReadyMembership, which streamline workflows and enhance user experience.

##### Cons

- Users find the **difficult customization** limits flexibility in managing fields and dashboard functionalities effectively.
- Users note the **lack of advanced options** in ReadyMembership's add-ons, making them less than ideal for complex needs.
- Users experience **poor customer support** , with unresolved major tickets and a tedious ticketing system affecting their satisfaction.
- Users find **pricing issues** problematic, as additional costs can burden smaller societies and limit access to features.
- Users face a **difficult setup** with ReadyMembership, often requiring extensive assistance to navigate its complex features.

#### What Are Recent G2 Reviews of ReadyMembership?

**["Seamless AMS Integration, Flexible Platform and Phenomenal Pixl8 Support"](https://www.g2.com/survey_responses/readymembership-review-12416705)**

**Rating:** 5.0/5.0 stars

_— Andrea S._

[Read full review](https://www.g2.com/survey_responses/readymembership-review-12416705)

**["Flexible Platform Allowing Personalisation and Tailored for Membership Organisations"](https://www.g2.com/survey_responses/readymembership-review-13109824)**

**Rating:** 4.0/5.0 stars

_— Radostina G._

[Read full review](https://www.g2.com/survey_responses/readymembership-review-13109824)

#### What Are G2 Users Discussing About ReadyMembership?

- [What is ReadyMembership used for?](https://www.g2.com/discussions/what-is-readymembership-used-for)

### [Sumac](https://www.g2.com/pt/products/sumac/reviews)

Sumac é um software de gestão de casos poderoso e flexível, projetado especificamente para organizações sem fins lucrativos. Ele ajuda as organizações a otimizar a entrega de serviços, melhorar o atendimento ao cliente e gerenciar operações em um sistema seguro e personalizável. Seja apoiando famílias, administrando um abrigo, gerenciando serviços de saúde ou entregando programas de alimentação, o Sumac é construído para se adaptar aos seus fluxos de trabalho e necessidades de relatórios únicos. \*\*O Que Você Pode Fazer com o Sumac\*\* - Acompanhar Clientes e Serviços: Gerencie registros de clientes, notas de casos, compromissos e serviços tudo em um só lugar. - Simplificar a Admissão: Use formulários online personalizados para integrar clientes rapidamente—sem entrada manual de dados. - Usar Assinaturas Eletrônicas: Colete formulários de consentimento e avaliação digitalmente para economizar tempo e reduzir papelada. - Trabalhar em Movimento: Com o Portal de Casos, os assistentes sociais podem acessar e atualizar registros com segurança de qualquer lugar. - Automatizar Tarefas: Fluxos de trabalho personalizados e lembretes ajudam você a se manter no caminho certo com cada cliente. - Enviar E-mails do Seu CRM: Ferramentas de marketing por e-mail integradas permitem que você envie mensagens personalizadas e em massa sem software de terceiros. - Relatar o Que Importa: Crie relatórios para financiadores, conselhos e equipes internas para mostrar o impacto real. - Manter a Segurança: Sumac é compatível com HIPAA e PIPEDA, com acesso baseado em funções e armazenamento de dados criptografado. \*\*Vá Além da Gestão de Casos\*\* Sumac oferece extensões opcionais para gerenciar toda a sua organização sem fins lucrativos a partir de um único sistema: - Doações - Voluntários - Associações - Gestão de Subvenções - Módulos Personalizados Seja acompanhando o engajamento de doadores ou horas de voluntariado, o Sumac ajuda a reunir todos os seus dados em uma plataforma centralizada. \*\*Por Que Organizações Sem Fins Lucrativos Escolhem o Sumac\*\* - Focado em Organizações Sem Fins Lucrativos: Projetado para apoiar fluxos de trabalho de organizações sem fins lucrativos. - Altamente Personalizável: Personalize formulários, campos e módulos—sem necessidade de codificação. - Escalável e Acessível: Funciona para organizações de todos os tamanhos. - Suporte Humano ao Vivo: Suporte gratuito e bem avaliado de especialistas que entendem de organizações sem fins lucrativos. - Comprovado e Confiável: Usado por milhares de organizações sem fins lucrativos há mais de 20 anos. Sumac capacita organizações sem fins lucrativos a trabalhar de forma mais inteligente, servir melhor e aumentar seu impacto. É mais do que uma ferramenta—é um parceiro confiável em sua missão.

**Average Rating:** 4.2/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Sumac?

- **the product tem sido um bom parceiro comercial?:** 8.8/10 (Category avg: 8.5/10)
- **Fundraising:** 3.3/10 (Category avg: 8.0/10)
- **Relatórios:** 8.3/10 (Category avg: 8.0/10)
- **Comunicações com Doadores:** 6.7/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Sumac?

- **Vendedor:** [Societ](https://www.g2.com/pt/sellers/societ-09f77f58-d89d-4871-8c87-f143b5fbf1b2)
- **Ano de Fundação:** 1995
- **Localização da Sede:** Sainte-Anne-de-Bellevue, Quebec
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3dbfa66ba0ee16e91ba636bf526129f9e1d12bb73b227941a18a19d3cf66daa0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsociet%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Gestão de Organizações Sem Fins Lucrativos
- **Company Size:** 77% Small, 8% Medium

#### What Do G2 Reviewers Say About Sumac?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Sumac, achando a configuração simples e que aumenta a produtividade através de uma gestão de casos eficiente.
- Os usuários apreciam o **fácil acesso** proporcionado pelo Sumac, aumentando a produtividade e simplificando a navegação pela plataforma.
- Os usuários apreciam a **configuração fácil** do Sumac, facilitando a organização rápida e aumentando a produtividade desde o início.
- Os usuários apreciam a **configuração direta** do Sumac, que aumenta a produtividade e simplifica as tarefas de gerenciamento de casos.
- Os usuários valorizam a **navegação fácil** do Sumac, que aumenta a produtividade e garante uma experiência direta.

##### Cons

- Os usuários enfrentam **problemas técnicos** com tempos de resposta lentos e acessibilidade offline, afetando a eficiência geral com o Sumac.
- Os usuários acham a **complexidade da configuração de importação de CSV** no Sumac complicada e desejam mais automação e facilidade de uso.
- Os usuários acham a **falta de recursos essenciais** no Sumac, como acesso offline e verificação ortográfica, frustrante.
- Os usuários não gostam do **acesso limitado** ao Sumac, especialmente em relação ao uso offline e à compatibilidade com ambientes não Windows.
- Os usuários acham que os **recursos ausentes** do Sumac, como verificação ortográfica e suporte a IA, limitam sua funcionalidade.

#### What Are Recent G2 Reviews of Sumac?

**["Amigável e Centralizado, um Item Indispensável"](https://www.g2.com/pt/survey_responses/sumac-review-12304745)**

**Rating:** 5.0/5.0 stars

_— Tamar H._

[Read full review](https://www.g2.com/pt/survey_responses/sumac-review-12304745)

**["Relatórios Simplificados com Suporte Estelar"](https://www.g2.com/pt/survey_responses/sumac-review-12967534)**

**Rating:** 4.0/5.0 stars

_— Jill D._

[Read full review](https://www.g2.com/pt/survey_responses/sumac-review-12967534)

#### What Are G2 Users Discussing About Sumac?

- [Para que é usado o Sumac?](https://www.g2.com/pt/discussions/what-is-sumac-used-for)

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Similar Categories

- [Admission-Based Nonprofit](/categories/admission-based-nonprofit)
- [Donor Management](/categories/donor-management)
- [Donor Prospect Research](/categories/donor-prospect-research)

- [Fundraising](/categories/fundraising)
- [Human Services](/categories/human-services)
- [Nonprofit Accounting](/categories/nonprofit-accounting-software)

- [Nonprofit Payment Gateway](/categories/nonprofit-payment-gateway)
- [Other Nonprofit](/categories/other-nonprofit)
- [Volunteer Management](/categories/volunteer-management)

[Browse Nonprofit CRM Themes](/categories/nonprofit-crm/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Nonprofit organizations use CRM software that has been specifically designed to manage the relationship between nonprofits and constituents, such as donors, volunteers and members. Nonprofit CRM software helps organizations attract and retain members who are willing to support the organization financially or through volunteer work. This type of software is mainly used by nonprofit employees responsible with outreach, marketing, PR, or fundraising. Managers use nonprofit CRM to track the efficiency of their marketing efforts and to estimate the involvement of their members in various activities (events, fundraising, etc.).

This type of software integrates with [accounting](https://www.g2.com/categories/accounting) or payment solutions to track donations. Integration with other software solutions for nonprofit companies like [grant management](https://www.g2.com/categories/grant-management) or [fundraising](https://www.g2.com/categories/fundraising) is also important. Also, integration with other sales and marketing solutions is needed when these features are not included in the CRM solution.

To qualify for inclusion in the Nonprofit CRM category, a product must:

- Provide features to create, manage and track marketing campaigns
- Include lead management functionality to prioritize marketing activities
- Deliver online portals for members and donors to: create and manage profiles, make donations, or register for events
- Facilitate communication with constituents using their preferred channels (email, phone, social media)
- Manage constituents profile information as well as their contributions to activities or fundraising

Show More

* * *

## How Do You Choose the Right Nonprofit CRM Software?

### What You Should Know About Nonprofit CRM Software

### What is Nonprofit CRM Software?

Traditionally, businesses engaging in sales use [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to align strategy and outreach with documented customer interactions. Having a holistic view of the customer allows businesses to make smarter decisions and craft the perfect pitch to drive revenue, while optimizing staff productivity. In a similar vein, nonprofit organizations rely on specialized versions of these solutions to achieve marketing, fundraising, and outreach goals.

For nonprofit CRM software, constituent (as opposed to customer) relationship management better captures its essence. Often, nonprofit CRM software and [donor management software](https://www.g2crowd.com/categories/donor-management) are used interchangeably. Nonprofit CRM software can be distinguished from donor management software by the increased level of constituent data management and integration with other software that broadly improve nonprofit operations in multiple departments.

Nonprofit CRM solutions provide all the essential tools an organization needs to track and manage their relationships with constituents, which include donors, alumni, volunteers, members, and event attendees. Nonprofits can record an individual’s past engagement and all relevant biographical data, informing fundraising and marketing strategies and optimizing data reporting processes. These solutions allow nonprofits to capture a detailed picture of their supporters and tailor their engagement goals accordingly. Nonprofit CRM software elevates an organization’s success in cultivating and retaining donors and volunteers.

Key Benefits of Nonprofit CRM Software

- Strengthen donor cultivation by collecting deeper biographical insights
- Track and manage a diverse base of constituents
- Improve marketing outreach to targeted supporter groups
- Integrate multiple data points into one centralized constituent profile
- Reduce administrative burden by automating stewardship and data reporting processes

### Why Use Nonprofit CRM Software?

Nonprofit CRM software enables organizations to collect a broad range of important information about their prospective and current donors and supporters. These solutions organize constituent data and unify reporting, fundraising, receipting, contact, and email functions into one centralized, customizable location. When equipped with this 360-degree view, nonprofits manage their relationships more effectively and achieve stronger fundraising results. Armed with this information, staff are empowered to tailor marketing campaigns for specific donors, strategize prospect lists for annual appeals, and streamline the cultivation pipeline when multiple staff members are engaged with constituents.

Nonprofit CRM software collects and integrates vital constituent information, including:

- Biographical information
- Donation and membership fee history
- Event attendance
- Familial, organizational, and corporate connections
- Philanthropic interests and giving history
- All past and present points of communication with the organization

### Who Uses Nonprofit CRM Software?

Nonprofits use nonprofit CRM software to manage their constituents. From fundraising staff to marketing, PR, and finance staff, nonprofit CRM software has the functionality to serve a variety of needs to improve relationships and achieve fundraising and engagement goals. These solutions work for nonprofit organizations of all kinds, including colleges and universities, museums and cultural institutions, advocacy and grassroots groups, human services organizations, conservation groups, etc. Any nonprofit that needs to engage with a constituent base for philanthropic and volunteer support benefits greatly from using nonprofit CRM software. Key nonprofit staff who may use this software include:

**Fundraising and development staff —** Fundraising and development staff use nonprofit CRM software to manage all contact points with each constituent. Knowing a constituent’s previous giving history, event attendance, and personal interests and hobbies helps fundraisers have more insight to inform their future interactions with a prospect or current donor. Similarly, grant writers use this software to track all public and private grant-related deadlines throughout the submission process. Through nonprofit CRM software, fundraising and development staff segment out specific constituents to target for cultivation events, annual gift renewals, or other related stewardship tasks. They can also look at appeal response rates to see how fundraising campaigns perform year over year.

**Marketing and communications staff —** Marketing and communications staff rely on insights gained from the robust constituent profiles housed in their nonprofit CRM software. These solutions allow for segmented target groups, which could include lapsed donors, previous volunteers, program-specific donors, and so on. Marketers use this information to create relevant content for any given demographic or data parameter. For example, a nonprofit CRM software can allow marketing and communications staff to identify all constituents between a certain age range to send a promotional email for an organization’s associate board or young professionals group. Or they can tailor event invitations for invitees who attended a previous year.

**Event staff —** Event staff monitor event attendance and performance through nonprofit CRM software, typically for fundraising galas and special donor events. These solutions allow for registration form integration to import ticket sales, guest names, and even dietary restrictions directly into the constituent’s profile. This automation assists event staff in building seating charts, identifying catering needs, and ensuring event goals are on track.

**Finance staff —** Finance staff use nonprofit CRM software as an additional tool to keep track of all revenue and expenses, in addition to their own [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting). Typically, finance staff and fundraising staff will collaborate to conduct monthly, quarterly, or annual reconciliation to ensure what is tracked in the nonprofit CRM software also matches up with the accounting software records. Finance staff can use nonprofit CRM software for specialized revenue reports broken out by constituent type and time period.

### Nonprofit CRM Software Features

Nonprofit CRM software often contains the following features:

**Robust constituent profiles —** Track and quickly update all relevant background information about constituents, empowering fundraising staff to cultivate leads more efficiently. Create custom fields depending on the specificity of information being tracked.

**Reporting —** Nonprofit staff collect a variety of data related to fundraising, event attendance, marketing metrics, and communications. Nonprofit CRM software removes the administrative burden of referencing multiple programs to view all the data. By centralizing and visualizing this data, these solutions provide almost instant turnaround for all reporting needs, and in a digestible format.

**Revenue management —** Nonprofit CRM software simplifies the gift recording and tracking process, particularly with online giving. A donor or event attendee’s contact information automatically populates a record, saving time on manual data entry. These solutions can be preset to code donations or registration fees to the desired attribution.

**Task automation —** Nonprofit CRM software eases or entirely removes many administrative tasks that compete with other priorities. Users have the option to schedule email blasts, contact reminders, gift acknowledgements, and more. These solutions also integrate with [email platforms](https://www.g2.com/categories/email) to remind fundraising and marketing staff about important follow-up tasks with constituents. They often have the ability to flag and prevent duplicated information and records from cluttering the database as well.

**Event management —** Nonprofit CRM software provides all the tools an organization needs to run a successful event. From attendance tracking, to payment processing, to establishing ticket levels, and even post-event analysis, these solutions assist with planning and implementing the crucial events that contribute to overall fundraising success.

**Constituent segmentation —** As an organization’s support base grows, fundraising and marketing staff require the option to build segmented lists for constituents that meet certain criteria. By categorizing constituents in certain ways, targeted campaigns are more likely to succeed.

**Integration and customization —** By default, nonprofit CRM software provides organizations with a large number of functions and a lot of capability. However, the option to integrate additional systems into the software can ensure a greater range of data capture. These options could include [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting), [event registration and ticketing software](https://www.g2.com/categories/event-registration-ticketing), and [donor prospect research software](https://www.g2.com/categories/donor-prospect-research). Additionally, nonprofit CRM software offers an extremely customizable platform for organizations to tailor it to their specific needs, ensuring that the appropriate information can be recorded for any given constituent base.

**Mobile access —** For many fundraising and marketing staff, on-the-go workflows often require real-time access to their nonprofit CRM software. This option allows for constituent profiles to be accessed and updated as needed, perhaps at a networking event or after a promising one-on-one donor lunch.

Other Features of Nonprofit CRM Software: [Automated Reports Capabilities](https://www.g2.com/categories/nonprofit-crm/f/automated-reports), [Lead Management Capabilities](https://www.g2.com/categories/nonprofit-crm/f/lead-management), [Online Portal Capabilities](https://www.g2.com/categories/nonprofit-crm/f/online-portal), [Sales POS Capabilities](https://www.g2.com/categories/nonprofit-crm/f/sales-pos)

### Trends Related to Nonprofit CRM Software

As traditional CRM software continues to adapt, nonprofit CRM software will likely benefit from ongoing trends such as:

**Voice command —** In the same way that voice commands have optimized smartphone and similar devices, nonprofit CRM software will see some functionality for voice commands to allow users to access information more quickly, whether through desktop or mobile.

**Mobile optimization —** As nonprofits begin to engage younger generations who are digital natives, mobile optimization for all nonprofit CRM software features will be a priority. From building text-to-give or text-to-register features to increasing the accessibility that fundraisers have via the mobile application, ensuring that desktop and mobile experiences not only integrate but match each other in efficacy will be vital. Fundraising and marketing staff spend a great deal of time engaging in the community and, therefore, need access to a useful mobile solution.

**Scalability —** Much like [donor management software](https://www.g2crowd.com/categories/donor-management), nonprofit CRM software serves nonprofits of all sizes. Typically, these solutions offer price points based on the total number of constituent records, as well as the total number of software users. Nonprofits should be critical in evaluating both the existing constituent base and the intended growth of new supporters and donors including associated goals in doing so. Certain nonprofit CRM software are optimized for small to midsize organizations as opposed to large organizations. Cloud-based nonprofit CRM software are another rising solution within the nonprofit sector, allowing for easier remote access and on-demand scalability as an organization grows.

### Potential Issues with Nonprofit CRM Software

Nonprofit CRM software excels at providing customization suited to an organization’s specific needs. Depending on the solution, users should expect a degree of staff training, data migration, module and platform integration, and sometimes design configurations. These can require resources that an organization may not have initially budgeted for but should still be considered if nonprofit CRM software will boost a nonprofit's long-term fundraising and engagement goals.

These solutions are far more robust with the functionality they provide to nonprofits. Before considering a nonprofit CRM software, users should determine the needs of their organization. A donor management software may be better suited to smaller organizations working with a limited budget. If marketing and event staff do not use the solution, nonprofits could be wasting money on additional features and user profiles.

### Software and Services Related to Nonprofit CRM Software

Nonprofit CRM software broadly serves a nonprofit’s technological needs. Within the nonprofit software ecosystem, this solution allows for various integration points with the following:

[**Fundraising software**](https://www.g2crowd.com/categories/fundraising) **—** Fundraising software powers the giving insights that a nonprofit CRM solution stores. Being able to integrate donations from online and manual entry is important to keep constituent records as accurate as possible and allows users to monitor fiscal year progress against goals for a fundraising team.

[**Donor management software**](https://www.g2crowd.com/categories/donor-management) **—** Donor management software is often interchangeable with a nonprofit CRM solution, but the difference lies in the depth of customization and categorization for different constituent types. Donor management software can be a more effective option for smaller organizations that don’t have a large variety of constituent types to manage but still need to track relationships with ongoing prospects and existing donors.

[**Donor prospect research software**](https://www.g2crowd.com/categories/donor-prospect-research) **—** Donor prospect research software gathers a broad range of biographical and other pertinent information about prospects and existing donors to integrate into their records. These solutions inform fundraising teams about where prospects and donors have given before, their income level, their professional affiliations, and more, empowering fundraisers to steward each individual accordingly.

[**Nonprofit accounting software**](https://www.g2crowd.com/categories/nonprofit-accounting) **—** Nonprofit accounting software that integrates with nonprofit CRM solutions ensures all donations are captured and centralized in one system, reducing duplicate data entry and easing the reconciliation process for audits.

[**Nonprofit payment gateway software**](https://www.g2crowd.com/categories/nonprofit-payment-gateway) **—** Nonprofit payment gateway software integrates with nonprofit CRM solutions to import ticket sales, event registrations, and other revenue sources generated from online forms. These solutions can be customized to ensure each response to a form is coded properly and automatically, reducing time spent on data entry.