Best Nonprofit CRM Software - Page 2

How Many Nonprofit CRM Software Products Does G2 Track?

Total Products under this Category: 184

Category Stats (Sep 2026)

  • Average Rating: 4.16/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: AdvancementRM (+12.5%) - Among all products in this category, AdvancementRM recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Nonprofit CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 17,700+ Authentic Reviews
  • 184+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Nonprofit CRM Software

G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence

Highlighted products: Givebutter, Zeffy, Bloomerang CRM, Donorbox, Blackbaud Raiser's Edge NXT, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), Daxko Operations, and Neon CRM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=givebutter&focus%5B%5D=zeffy&focus%5B%5D=bloomerang-crm&focus%5B%5D=donorbox&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=daxko-operations&focus%5B%5D=neon-one-llc-neon-crm)

Giveffect

Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated.

Average Rating: 4.1/5.0

Total Reviews: 63

How Do G2 Users Rate Giveffect?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.5/10)
  • Fundraising: 8.7/10 (Category avg: 8.1/10)
  • Reporting: 8.4/10 (Category avg: 8.0/10)
  • Donor Communications: 9.0/10 (Category avg: 7.9/10)

Who Is the Company Behind Giveffect?

  • Seller: Giveffect
  • Year Founded: 2012
  • HQ Location: San Francisco, CA
  • Twitter: @Giveffect
    1,167 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Giveffect?

AI-generated summary from verified user reviews

Pros
  • Users love the amazing customer support of Giveffect, highlighting helpful features like online chat and responsive assistance.
  • Users value the all-in-one solution of Giveffect, finding it efficient and saving significant time with integrated features.
  • Users value the integrated and easy-to-navigate system of Giveffect, appreciating its efficiency and time-saving features.
  • Users appreciate the comprehensive capabilities of Giveffect, highlighting its affordability and effective customer support.
  • Users commend the helpfulness of staff at Giveffect, noting excellent support and fast response times from account managers.
Cons
  • Users are concerned about the high fees associated with Giveffect, prompting them to seek alternative solutions.
  • Users find Giveffect's limited features compared to previous platforms hinder efficiency and ease of use.
  • Users find CRM integration lacking compared to former platforms, leading to a less seamless experience despite some available features.
  • Users find data transfer issues challenging, particularly with missing features affecting their ability to manage campaigns effectively.
  • Users find clunky workarounds and limited domain customization with Giveffect's donation management features frustrating.

What Are Recent G2 Reviews of Giveffect?

What Are G2 Users Discussing About Giveffect?

Keela

Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.

Average Rating: 4.6/5.0

Total Reviews: 104

How Do G2 Users Rate Keela?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.5/10)
  • Fundraising: 8.4/10 (Category avg: 8.1/10)
  • Reporting: 7.7/10 (Category avg: 8.0/10)
  • Donor Communications: 8.7/10 (Category avg: 7.9/10)

Who Is the Company Behind Keela?

  • Seller: Velora
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Fresno, CA
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director
  • Top Industries: Non-Profit Organization Management
  • Company Size: 86% Small, 13% Medium

What Do G2 Reviewers Say About Keela?

AI-generated summary from verified user reviews

Pros
  • Users value Keela's ease of use, making it intuitive and efficient for managing nonprofit tasks seamlessly.
  • Users praise the quick and efficient customer support of Keela, ensuring smooth operations for nonprofits.
  • Users love the ease of use with Keela, appreciating its efficiency and intuitive design for donation management.
  • Users appreciate the streamlined donor management of Keela, enhancing their fundraising and organizational efficiency significantly.
  • Users value the easy setup of Keela, appreciating the excellent support and intuitive design that simplifies onboarding.
Cons
  • Users find Keela's email management challenging due to lack of preview options and cumbersome content design processes.
  • Users report integration issues with Keela, including limited Zapier capabilities and insufficient household functionality.
  • Users note limited features in Keela, citing insufficient automation options and basic email design tools compared to competitors.
  • Users find the missing features in Keela, like mobile previews and complex automations, limit their functionality.
  • Users express concern over the lack of mobile preview options and limited template design flexibility in email functionality.

What Are Recent G2 Reviews of Keela?

NewOrg

NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting. NewOrg brings these functions together in a single system, helping teams centralize data, reduce manual processes, and improve visibility into service delivery and outcomes. NewOrg is designed to support a range of service models, including housing assistance, behavioral health, youth and family services, emergency assistance, volunteer management, grant-funded programs, and community outreach. Its configurable structure allows organizations to adapt forms, workflows, permissions, dashboards, and reports to match different program requirements. Key capabilities include: Case management and client tracking, including service history, case notes, documents, and outcomes Grant and program management with reporting aligned to funder requirements Volunteer, donor, and relationship tracking connected to program activity Workflow automation to support documentation, approvals, reminders, and service delivery Reporting and dashboards for audits, compliance, funder reporting, and internal decision-making The platform supports configurable workflows and data structures, allowing organizations to adapt the system as programs, reporting needs, and service models evolve over time. NewOrg is used by nonprofit and government organizations across the U.S. and Canada to support program operations and data management. As a certified B Corporation, NewOrg is committed to social and environmental responsibility, aligning with the values of the organizations we serve.

Average Rating: 4.7/5.0

Total Reviews: 25

How Do G2 Users Rate NewOrg?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.5/10)
  • Fundraising: 10.0/10 (Category avg: 8.1/10)
  • Reporting: 8.9/10 (Category avg: 8.0/10)
  • Donor Communications: 10.0/10 (Category avg: 7.9/10)

Who Is the Company Behind NewOrg?

  • Seller: New Org
  • Company Website:
  • Year Founded: 2005
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 64% Small, 28% Medium

What Do G2 Reviewers Say About NewOrg?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support from NewOrg, highlighting timely assistance and customized solutions for their needs.
  • Users appreciate the easy report generation capabilities of NewOrg, streamlining their processes and saving valuable time.
  • Users value the efficient reporting capabilities of NewOrg, enabling quick and customized insights for impactful management.
  • Users find NewOrg to be intuitive and easy to use, enhancing efficiency and confidence in daily operations.
  • Users commend NewOrg for its rapid response time, ensuring timely resolutions and effective support for their customization needs.
Cons
  • Users feel the lack of customization options in NewOrg limits their ability to fully utilize the system.
  • Users find the clunky design of NewOrg to be frustrating, leading to a cluttered experience with multiple tabs open.
  • Users find the interface clunky, leading to confusion and multiple tabs while navigating through NewOrg.
  • Users find the interface dated, leading to cluttered tabs and a less enjoyable overall experience.
  • Users note the outdated design of NewOrg, expressing a desire for modern aesthetics and streamlined navigation.

What Are Recent G2 Reviews of NewOrg?

What Are G2 Users Discussing About NewOrg?

ChMeetings

ChMeetings is a powerful, cloud-based Church Management Software (ChMS) designed to simplify and enhance the way churches operate. Trusted by over 7,000 churches worldwide, ChMeetings offers an all-in-one solution tailored to meet the needs of faith-based organizations of all sizes. With an intuitive interface and affordable pricing, ChMeetings empowers you to: - Effortlessly manage members and groups. - Streamline your accounting and finances. - Accept and track online donations. - Organize free and paid events with ease. - Schedule and manage volunteers. - Communicate effectively with your congregation via email, text messages, and push notifications. Now supporting 22 languages, ChMeetings is built to connect and grow communities globally. Join the thousands of churches already experiencing the benefits of this user-friendly and feature-rich platform, and see how ChMeetings can transform the way you lead and engage your congregation. Start your journey with ChMeetings today – where simplicity meets innovation in church management!

Average Rating: 4.9/5.0

Total Reviews: 34

How Do G2 Users Rate ChMeetings?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ChMeetings?

  • Seller: Jios Apps
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Florida, US
  • Twitter: @chmeetings
    39 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Religious Institutions, Non-Profit Organization Management
  • Company Size: 57% Small, 29% Medium

What Do G2 Reviewers Say About ChMeetings?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the constant updates by ChMeetings, enhancing effectiveness with new features and strong capabilities.
  • Users appreciate the comprehensive member management features of ChMeetings, making engagement tracking straightforward and efficient.
  • Users appreciate the ease of use of ChMeetings, finding it straightforward to implement and configure effectively.
  • Users appreciate the out-of-the-box capabilities of ChMeetings, complimenting its ease of implementation and constant updates.
  • Users love the easy setup of ChMeetings, which allows for quick implementation and configuration.
Cons
  • Users seek improved reporting capabilities in ChMeetings for better integration with tools like Power BI and Tableau.
  • Users find it challenging due to inefficiency in managing events across different Ministries, complicating coordination efforts.
  • Users desire improved integration with reporting tools like Power BI and Tableau for better data visualization capabilities.
  • Users feel that ChMeetings has limited features, particularly lacking offline functionality and certificate capabilities.

What Are Recent G2 Reviews of ChMeetings?

BetterUnite

BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system empowers nonprofits to manage various aspects of their operations efficiently, from event planning to donor engagement, all while enhancing the overall experience for both organizers and attendees. Targeted primarily at nonprofit organizations, BetterUnite caters to a diverse audience that includes event planners, fundraising coordinators, and volunteer managers. The platform is particularly beneficial for those who host events such as galas, luncheons, conferences, and festivals. By providing tools for creating branded event pages, managing ticket sales, and coordinating guest lists, BetterUnite simplifies the event management process, allowing organizations to focus on their mission rather than administrative tasks. The software also supports mobile check-in, ensuring a smooth entry experience for attendees. One of the standout features of BetterUnite is its auction and raffle capabilities, which transform every smartphone into a bidding paddle. This functionality allows organizations to host live, virtual, or hybrid auctions with ease, enabling mobile bidding and real-time notifications that enhance participant engagement. The ability to set specific auction rules and generate clear reports for reconciliation adds further value, making it easier for nonprofits to manage their fundraising efforts effectively. By linking auctions to events, BetterUnite creates a cohesive donor journey from the initial RSVP to the final bid, ensuring a seamless experience for all involved. At the core of BetterUnite is a robust nonprofit CRM that tracks donor relationships, households, and segmentation for targeted stewardship. With integrated payment options through platforms like Stripe and PayPal, organizations can accept one-time or recurring donations effortlessly. Additional features such as built-in email marketing, volunteer management, and grants management ensure that all aspects of fundraising and community engagement are organized and accessible within a single system. This interconnectedness not only keeps data clean but also simplifies reporting, allowing teams to focus on strategic initiatives rather than manual data entry. Overall, BetterUnite serves as a mobile-first event fundraising platform that combines essential tools for creating engaging event experiences with comprehensive nonprofit management capabilities. By offering a unified solution for event planning, auction management, and donor relationship tracking, BetterUnite enables organizations to maximize their impact while minimizing the complexity of managing multiple systems. This holistic approach allows nonprofits to dedicate more time to building community and fostering relationships with their supporters.

Average Rating: 4.7/5.0

Total Reviews: 42

How Do G2 Users Rate BetterUnite?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.5/10)
  • Fundraising: 9.4/10 (Category avg: 8.1/10)
  • Reporting: 7.9/10 (Category avg: 8.0/10)
  • Donor Communications: 9.6/10 (Category avg: 7.9/10)

Who Is the Company Behind BetterUnite?

  • Seller: BetterUnite
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Austin, US
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 74% Small, 21% Medium

What Do G2 Reviewers Say About BetterUnite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of BetterUnite, streamlining fundraising and event planning effectively.
  • Users value the exceptional customer support from BetterUnite, highlighting personalized attention and effective communication.
  • Users appreciate the comprehensive features of BetterUnite, seamlessly managing every stage of event planning and execution.
  • Users value BetterUnite as an all-in-one solution, effectively managing events, campaigns, and donor relationships seamlessly.
  • Users love the user-friendly interface and comprehensive tools of BetterUnite, making fundraising efforts seamless and effective.
Cons
  • Users find BetterUnite lacking essential features, experiencing limitations in customization and outdated interface design.
  • Users find difficult learning curves with BetterUnite, especially for those lacking tech-savvy experience.
  • Users find BetterUnite not intuitive, especially for first-timers, complicating setup and navigation.
  • Users find that navigating BetterUnite can be complex, with challenges in integration and feature understanding affecting usability.
  • Users find difficult reporting with BetterUnite hampers transaction tracking and complicates reconciliation with QuickBooks.

What Are Recent G2 Reviews of BetterUnite?

DonorSnap

DonorSnap is a comprehensive donor management and CRM system. Track you contacts, donations, members, volunteers, and all other types of supporters in one database. Manage all of your communications, mail merge letters, donation receipts, etc. inside of DonorSnap. Integrations with popular software systems like QuickBooks Online, QuickBooks Desktop, DonorSearch for wealth management, and Constant Contact eliminate the need for duplicate entry. Collect online donations through our mobile responsive forms tool, and send mass emails directly from your database at no extra charge.

Average Rating: 4.2/5.0

Total Reviews: 129

How Do G2 Users Rate DonorSnap?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.5/10)
  • Fundraising: 8.3/10 (Category avg: 8.1/10)
  • Reporting: 6.7/10 (Category avg: 8.0/10)
  • Donor Communications: 8.9/10 (Category avg: 7.9/10)

Who Is the Company Behind DonorSnap?

  • Seller: DonorSnap
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Delafield, WI
  • Twitter: @DonorSnap
    442 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director
  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 91% Small, 8% Medium

What Do G2 Reviewers Say About DonorSnap?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the easy setup and implementation of DonorSnap, appreciating its seamless integration and accessible support.
  • Users value the easy setup and integration of DonorSnap, facilitating a smooth experience for their teams.
  • Users appreciate the easy CRM integration with DonorSnap, enhancing their workflow and support for their development efforts.
  • Users rave about the incredible customer support from DonorSnap, highlighting its accessibility and helpful training resources.
  • Users appreciate the customization ease of DonorSnap, making setup and integration straightforward and efficient.
Cons
  • Users find the learning curve challenging with DonorSnap's dashboard, although training helps smooth the process.
  • Users find the dashboard not intuitive, requiring time to acclimate despite available training resources.

What Are Recent G2 Reviews of DonorSnap?

What Are G2 Users Discussing About DonorSnap?

CharityEngine

CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more. As a PCI-certified payment processor, CharityEngine allows your donors to give easily, securely, and offers best-in-class transaction rates. CharityEngine powers the good to be great.

Average Rating: 4.3/5.0

Total Reviews: 61

How Do G2 Users Rate CharityEngine?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.5/10)
  • Fundraising: 8.4/10 (Category avg: 8.1/10)
  • Reporting: 8.7/10 (Category avg: 8.0/10)
  • Donor Communications: 9.4/10 (Category avg: 7.9/10)

Who Is the Company Behind CharityEngine?

  • Seller: CharityEngine
  • Company Website:
  • Year Founded: 1999
  • HQ Location: McLean, VA
  • Twitter: @CharityEngine
    404 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 77% Small, 21% Medium

What Do G2 Reviewers Say About CharityEngine?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support of CharityEngine, which makes it easy to navigate and use the system.
  • Users praise the helpfulness of CharityEngine's staff, noting their responsiveness and support during implementation and training.
  • Users appreciate the ease of use in CharityEngine, highlighting its user-friendly interface and simple training process.
  • Users commend the user-friendly interface and effective automation features, enhancing productivity and data management.
  • Users value the all-in-one solutions of CharityEngine for seamless integration and exceptional support throughout their experience.
Cons
  • Users find the difficult learning curve of CharityEngine challenging due to its complexity and overwhelming information availability.
  • Users find the user interface not user-friendly, with an outdated design and challenging navigation for some users.
  • Users often face technical issues, including frequent logouts and occasional system slowdowns impacting their experience.
  • Users find the learning curve steep, requiring time and effort to master the complex features of CharityEngine.
  • Users face limitations in features, impacting customization and clarity, leading to a complicated user experience.

What Are Recent G2 Reviews of CharityEngine?

What Are G2 Users Discussing About CharityEngine?

iMIS

iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale.

Average Rating: 4.2/5.0

Total Reviews: 241

How Do G2 Users Rate iMIS?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.5/10)
  • Fundraising: 6.1/10 (Category avg: 8.1/10)
  • Reporting: 8.4/10 (Category avg: 8.0/10)
  • Donor Communications: 6.8/10 (Category avg: 7.9/10)

Who Is the Company Behind iMIS?

Who Uses This Product?

  • Who Uses This: Executive Director, Membership Manager
  • Top Industries: Non-Profit Organization Management, Hospital & Health Care
  • Company Size: 83% Small, 16% Medium

What Do G2 Reviewers Say About iMIS?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of iMIS, enjoying seamless integration and responsive support throughout their experience.
  • Users appreciate the flexibility and customization of iMIS, enabling tailored solutions for their association and foundation.
  • Users appreciate the excellent customer support from iMIS, noting responsiveness and dependability in addressing their needs.
  • Users appreciate the flexibility and customizability of iMIS, enabling tailored solutions for their unique operational needs.
  • Users appreciate the easy integrations of iMIS, enhancing collaboration and streamlining workflows across operations.
Cons
  • Users note a long learning curve with iMIS, indicating the need for improved training and support resources.
  • Users find the complexity of iMIS to be overwhelming initially, requiring significant time for configuration and adjustments.
  • Users experience limited customization with iMIS, making it challenging to meet specific requirements without extensive coding.
  • Users often face technical issues that hinder usability and require advanced skills for effective operation.
  • Users find the high fees for iMIS, including module costs and upgrades, to be quite burdensome.

What Are Recent G2 Reviews of iMIS?

What Are G2 Users Discussing About iMIS?

Tessitura

Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector.

Average Rating: 3.8/5.0

Total Reviews: 77

How Do G2 Users Rate Tessitura?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.5/10)
  • Fundraising: 7.6/10 (Category avg: 8.1/10)
  • Reporting: 7.8/10 (Category avg: 8.0/10)
  • Donor Communications: 8.3/10 (Category avg: 7.9/10)

Who Is the Company Behind Tessitura?

  • Seller: Tessitura Network
  • Year Founded: 2002
  • HQ Location: Dallas, TX
  • Twitter: @tessnetwork
    3,088 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    457 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Performing Arts, Non-Profit Organization Management
  • Company Size: 65% Medium, 29% Small

What Do G2 Reviewers Say About Tessitura?

AI-generated summary from verified user reviews

Pros
  • Users value the incredible customer support from Tessitura, noting its responsive and helpful team enhances their experience.
  • Users highlight the robust functionality of Tessitura, appreciating its adaptability and strong customer support.
  • Users appreciate the ease of use of Tessitura, finding it intuitive with accessible support and comprehensive functionalities.
  • Users appreciate the helpful customer support and responsive team, enhancing their experience with Tessitura's robust system.
  • Users value the comprehensive data analytics capabilities of Tessitura, enhancing productivity and reporting for theater operations.
Cons
  • Users find the difficult learning curve of Tessitura challenging, particularly for newcomers and those unfamiliar with CRM systems.
  • Users find the learning curve steep, particularly for newcomers, making the system feel overwhelming at times.
  • Users find Tessitura has a significant learning difficulty due to its complex system and non-intuitive interface.
  • Users find Tessitura's complexity overwhelming, making troubleshooting and adaptation difficult for new staff and users.
  • Users often find the complexity of Tessitura overwhelming, making training and effective usage challenging for many teams.

What Are Recent G2 Reviews of Tessitura?

What Are G2 Users Discussing About Tessitura?

Amilia SmartRec

Amilia SmartRec is a registration and membership management software platform that helps community-based organizations unify membership, programs, payments, and real-time reporting in a single system. Built for YMCAs, JCCs, parks and recreation departments, community centers, camps, swim schools, arts centers, sports facilities, and afterschool programs, SmartRec is designed to give leadership full visibility while empowering staff and members to do more with less friction. Where many platforms require staff intervention for routine tasks, SmartRec puts members in control. With 80% of transactions completed self-serve, 70% of sign-ups happening on mobile, and 52% of registrations occurring outside business hours, members can discover programs, register, pay, and manage their accounts on any device — without a phone call or a front desk. The online registration and payment software is built for how families behave today, with a smooth, eCommerce-style checkout, integrated forms at registration, and self-managed payment updates that reduce failed billing before staff even notice. Recurring billing management is flexible by design. Organizations can offer installment plans, automated renewals, and a variety of payment methods. Finance teams get real-time payout reporting, built-in bank reconciliation, and accounting workflows that support accurate revenue recognition without manual exports or paid service engagements. Transparent pricing. No surprise add-ons, and no long-term lock-in. Support is included across all plans via live chat, phone, and email, with a dedicated customer success manager and a full library of self-guided learning tools through Amilia University. Key capabilities include: -Membership CRM with complete member profiles, lifecycle tracking, churn signals, and retention tools -Online registration and payment software with self-serve, mobile-first checkout and integrated forms -Recurring billing management with installment plans, automated renewals, and payment recovery -Facility management and online booking for spaces, rentals, and capacity scheduling -Real-time reporting and analytics with 40+ pre-built reports and configurable dashboards -Multi-location management with centralized control across unlimited sites -Access control, attendance tracking, staff scheduling, and fundraising tools -Open API with no usage fees, connecting to communications, accounting, and engagement tools Amilia SmartRec is trusted by 1,500+ organizations across 8,200+ locations in North America, processing over $1B in transactions annually — giving teams the clarity, flexibility, and member-first experience their communities expect.

Average Rating: 4.4/5.0

Total Reviews: 23

How Do G2 Users Rate Amilia SmartRec?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.5/10)
  • Reporting: 10.0/10 (Category avg: 8.0/10)

Who Is the Company Behind Amilia SmartRec?

  • Seller: Amilia
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Montreal, CA
  • Twitter: @AmiliaApp
    868 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    185 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 52% Small, 43% Medium

What Do G2 Reviewers Say About Amilia SmartRec?

AI-generated summary from verified user reviews

Cons
  • Users face booking issues when attempting to cancel, leading to unexpected charges despite trial promises.
  • Users face payment issues, experiencing challenges with cancellation and unexpected charges despite free trial promises.

What Are Recent G2 Reviews of Amilia SmartRec?

Bonterra EveryAction

Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and pledges, cultivate planned giving, run custom reports, and ultimately raise more money. Boost your nonprofit's digital marketing efforts by running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement with EveryAction.

Average Rating: 4.3/5.0

Total Reviews: 284

How Do G2 Users Rate Bonterra EveryAction?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 8.5/10)
  • Fundraising: 7.9/10 (Category avg: 8.1/10)
  • Reporting: 7.9/10 (Category avg: 8.0/10)
  • Donor Communications: 7.9/10 (Category avg: 7.9/10)

Who Is the Company Behind Bonterra EveryAction?

  • Seller: Bonterra
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Austin, United States
  • Twitter: @BonterraTech
    922 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,329 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Organizer
  • Top Industries: Non-Profit Organization Management, Civic & Social Organization
  • Company Size: 71% Small, 26% Medium

What Do G2 Reviewers Say About Bonterra EveryAction?

AI-generated summary from verified user reviews

Pros
  • Users find Bonterra EveryAction to have excellent ease of use, allowing nonprofits to manage campaigns smoothly and efficiently.
  • Users praise the seamless integration and versatility of Bonterra EveryAction, enhancing contact management and audience segmentation.
  • Users value the sophisticated integrations of Bonterra EveryAction, enabling seamless functionality across various organizing tools.
  • Users appreciate the ease of email communication with EveryAction, enjoying seamless organization and integration for their campaigns.
  • Users appreciate the ease of use and powerful email segmentation features of EveryAction for effective communication.
Cons
  • Users face a steep learning curve with Bonterra EveryAction, making adaptation challenging for those unfamiliar with the system.
  • Users find difficult learning due to the lack of a user guide and a steep learning curve for the interface.
  • Users find the interface not intuitive, making navigation and basic tasks unnecessarily complex for beginners.
  • Users find Bonterra EveryAction not user-friendly, citing its complex interface and confusing navigation as major hurdles.
  • Users experience complexity with Bonterra EveryAction's extensive options, making it hard to navigate and causing issues with data input.

What Are Recent G2 Reviews of Bonterra EveryAction?

AudienceView Professional

Unlock growth with 'More' than just a ticketing software. Master the business of live events with AudienceView Professional – the all-in-one event ticketing solution that helps connect enthusiasts to your events. Now with even more control and flexibility to create and manage events, provide your patrons with an unmatched experience. Whether it is fundraising, creating bespoke events or engaging customers, AudienceView Professional is the better way to manage your live events. As the go-to ticketing, marketing and fundraising platform that hundreds of organizations count on, AudienceView Professional is reliable, easy to use. Create and manage events from anywhere in the world and leverage, effective and actionable insights, to build strategies to find more customers. See first hand why organizations trust AudienceView with their events.

Average Rating: 4.3/5.0

Total Reviews: 87

How Do G2 Users Rate AudienceView Professional?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.5/10)
  • Fundraising: 8.5/10 (Category avg: 8.1/10)
  • Reporting: 8.2/10 (Category avg: 8.0/10)
  • Donor Communications: 7.6/10 (Category avg: 7.9/10)

Who Is the Company Behind AudienceView Professional?

  • Seller: AudienceView
  • Year Founded: 2002
  • HQ Location: Toronto, CA
  • Twitter: @audienceview
    1,759 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    290 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Performing Arts, Entertainment
  • Company Size: 91% Small, 6% Medium

What Do G2 Reviewers Say About AudienceView Professional?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick response time of AudienceView Professional, ensuring timely resolutions for any issues encountered.
  • Users find AudienceView Professional easy to use, with seamless integration and user-friendly customer navigation enhancing their experience.
  • Users praise the responsive customer support of AudienceView Professional, providing creative solutions and timely issue resolution.
  • Users appreciate the ease of use and feature richness of AudienceView Professional, enhancing organization and efficiency.
  • Users praise the fast and reliable ticketing of AudienceView Professional, enhancing ease of use and organization.
Cons
  • Users struggle with poor reporting, as it lacks clarity and complicates financial analysis and event tracking.
  • Users struggle with data duplication issues in AudienceView Professional, making file management cumbersome.
  • Users prefer phone support over email for system issues, finding email communication less effective.
  • Users find the high fees somewhat burdensome, though they consider them average for the industry.
  • Users find it challenging due to limitless integration and reporting options that hinder effective traffic and ROI measurement.

What Are Recent G2 Reviews of AudienceView Professional?

What Are G2 Users Discussing About AudienceView Professional?

DonorDock

DonorDock | Fundraising CRM Built for Nonprofits Juggling spreadsheets, email tools, and donation platforms? DonorDock replaces the chaos with clarity so you can focus on what matters most. DonorDock is the all-in-one nonprofit CRM and fundraising software built for fundraising teams who wear a lot of hats. Our Donor Development Platform combines donor management, email and text outreach, customizable donation pages, and automation tools into one simple, powerful system. Whether you’re cultivating relationships, launching campaigns, or tracking giving history, DonorDock helps you: ✅ Activate Take action on what matters most with Otto, your AI-powered fundraising assistant. Get smart nudges and automated task reminders via the ActionBoard®, so nothing falls through the cracks. ✅ Nurture Send personal, timely updates with built-in email and text message tools. Segment your donors and create automated journeys to keep your supporters engaged without extra software. ✅ Grow Launch beautiful, branded online giving pages to boost your fundraising campaigns and donor conversions. ✅ Track Stay organized with one place for all your donor data. Manage contacts, donations, and communications with reporting tools that make it easy to share results with your board or team. ⸻ Why Fundraisers Love DonorDock: • Rated Easiest to Use, Easiest to Set Up, Best ROI, and Fastest Implementation on G2 • Transparent pricing with no contracts or hidden fees • One plan that includes every feature ⸻ Top Features: • Unlimited donor and contact records • Otto, your fundraising assistant, built-in • Unlimited customizable donation pages • Built-in email and SMS marketing tools • Smart task reminders with Otto and the ActionBoard® • Automated donor journeys and thank-you workflows • Real-time dashboards and reports • Easy integrations with Stripe, QuickBooks, and more • Free live training, knowledge base, and chat support ⸻ Top Benefits: • Save time with automation and task prioritization • Increase giving through better outreach and engagement • Get a complete view of every donor in one place • Simplify your tech stack and reduce costs • Get up and running fast (most users launch in under a week) ⸻ DonorDock is the donor management tool made for do-it-all fundraisers. visit www.donordock.com and see why thousands of nonprofits are switching to a CRM that’s simple, smart, and built just for them.

Average Rating: 4.8/5.0

Total Reviews: 152

How Do G2 Users Rate DonorDock?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.5/10)
  • Fundraising: 9.0/10 (Category avg: 8.1/10)
  • Reporting: 9.1/10 (Category avg: 8.0/10)
  • Donor Communications: 9.3/10 (Category avg: 7.9/10)

Who Is the Company Behind DonorDock?

  • Seller: DonorDock, Inc.
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Fargo, North Dakota
  • Twitter: @donordock
    106 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Development Director
  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 89% Small, 10% Medium

What Do G2 Reviewers Say About DonorDock?

AI-generated summary from verified user reviews

Pros
  • Users emphasize the ease of use of DonorDock, making donation management and reporting straightforward and organized.
  • Users rave about the amazing customer support from DonorDock, noting responsiveness and helpfulness during transitions.
  • Users appreciate the essential features of DonorDock, enhancing their daily operations and strengthening donor relationships effectively.
  • Users appreciate the intuitive interface of DonorDock, which simplifies donor management and enhances everyday workflow efficiency.
  • Users value the streamlined donor management and intuitive interface of DonorDock, enhancing overall efficiency and effectiveness.
Cons
  • Users experience duplicate name issues, leading to confusion when multiple identifiers match across accounts on DonorDock.
  • Users desire more customization options for their dashboard and report functionality in DonorDock.
  • Users often face technical issues with formatting and lag, making the platform less user-friendly at times.
  • Users report issues with data duplication in DonorDock, complicating account management despite team support.
  • Users find the learning curve steep, requiring technical knowledge for effective use and troubleshooting of DonorDock.

What Are Recent G2 Reviews of DonorDock?

What Are G2 Users Discussing About DonorDock?

Funraise

Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we built an easy-to-use, innovative, effective fundraising platform that's loved by thousands of nonprofits. Our platform features include donor management, donations forms, campaign websites, peer-to-peer fundraising, recurring giving, data and reporting, events and ticketing, AI features to boost fundraising impact, and much more. Funraise is more than technology. Our experience and proven strategies are built into every part of the platform; whether it's donor retention or branding considerations, our team has been in your shoes. Funraise offers impactful fundraising tools for the growing nonprofit: 👉 Customizable donation forms 👉 Simplified recurring giving 👉 No-code campaign cites 👉 Industry-leading peer-to-peer fundraising 👉 Fundraising events and ticketing 👉 Intelligent data & reporting 👉 Automated task management 👉 Premium integrations

Average Rating: 4.4/5.0

Total Reviews: 28

How Do G2 Users Rate Funraise?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.5/10)
  • Fundraising: 9.0/10 (Category avg: 8.1/10)
  • Reporting: 8.1/10 (Category avg: 8.0/10)
  • Donor Communications: 7.4/10 (Category avg: 7.9/10)

Who Is the Company Behind Funraise?

  • Seller: Funraise
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Costa Mesa, California
  • Twitter: @Funraise
    1,535 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 89% Small, 11% Medium

What Do G2 Reviewers Say About Funraise?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the great customer support provided by Funraise, enhancing their overall user experience and satisfaction.
  • Users appreciate the ease of use of Funraise, finding it simple to navigate with excellent customer support.
  • Users appreciate the extensive features of Funraise, finding it user-friendly with excellent customer support.
  • Users appreciate the abundance of features and great customer support, making Funraise easy to use.
Cons
  • Users wish for automated Year End Donation emails, as manual sending adds an extra step in donor communication.
  • Users find the lack of automated Year End Donations emails frustrating as manual sending is required.
  • Users express frustration over the insufficient automation for Year End Donations emails, requiring manual effort for sender tasks.

What Are Recent G2 Reviews of Funraise?

What Are G2 Users Discussing About Funraise?

LiveImpact

LiveImpact: The Only AI-Powered Case Management and Donor Management Platform Built for Nonprofits LiveImpact is a cloud-based, affordable nonprofit software platform that brings together powerful Case Management Software, Donor Management Software, and a fully integrated Nonprofit CRM—designed specifically for the needs of mission-driven organizations. Our Case Management Software helps nonprofits streamline client intake, documentation, service delivery, outcomes tracking, and reporting—while ensuring compliance with funder and grant requirements. Whether you’re managing direct services, coordinating referrals, or running multi-program initiatives, LiveImpact gives you the tools to keep every case organized, track progress in real time, and demonstrate your impact with ease. What sets LiveImpact apart is our private, secure, and nonprofit-specific AI—the first of its kind in this space. Purpose-built for nonprofit workflows, our AI transforms how teams work by eliminating the need to run complex reports or dig through data. Simply ask a question, and LiveImpact generates real-time charts, trends, and insights—helping program staff, fundraisers, and leadership make faster, smarter decisions. Our team works closely with nonprofits to customize the platform to your unique needs, ensuring a smooth and supportive onboarding experience. With enterprise-grade security, exceptional customer support, and a pricing model that works for nonprofits, LiveImpact helps you scale your mission with confidence—powered by AI, built for impact.

Average Rating: 4.8/5.0

Total Reviews: 17

How Do G2 Users Rate LiveImpact?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.5/10)
  • Fundraising: 10.0/10 (Category avg: 8.1/10)
  • Reporting: 10.0/10 (Category avg: 8.0/10)
  • Donor Communications: 10.0/10 (Category avg: 7.9/10)

Who Is the Company Behind LiveImpact?

  • Seller: LiveImpact
  • Year Founded: 2009
  • HQ Location: Mountain View, CA
  • Twitter: @liveimpactorg
    117 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About LiveImpact?

AI-generated summary from verified user reviews

Pros
  • Users value the robust tracking features of LiveImpact, enhancing efficiency in managing family relationships and program participation.
  • Users find centralized management in LiveImpact enhances efficiency and simplifies complex organizational processes effectively.
  • Users value the communication efficiency of LiveImpact, benefiting from integrated tools that streamline family engagement and tracking.
  • Users commend LiveImpact for its commitment to continuous improvement, enhancing functionality and user experience even post-launch.
  • Users value the customizability of LiveImpact, enabling tailored workflows and responsive form management for their needs.
Cons
  • Users find the difficult learning curve of LiveImpact challenging, requiring ongoing training to utilize its features effectively.
  • Users note a steep learning curve with LiveImpact, requiring ongoing training to utilize its features effectively.
  • Users find the initial training pace challenging, making it difficult to fully understand LiveImpact's features.
  • Users find the limited functionality of LiveImpact challenging, requiring ongoing training to fully utilize the system.
  • Users find the overwhelming complexity of LiveImpact makes it difficult to master without extensive training and support.

What Are Recent G2 Reviews of LiveImpact?

What Are G2 Users Discussing About LiveImpact?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024