G2

Marianna P.

Community Care Advocate

Small-Business (50 or fewer emp.)

4/10/2026

"All Our Client Info in One Place—Fast Reports and Fantastic Support. HIRE THEM NOW WE LOVE THEM."

5/5

What do you like best about NewOrg?

Finally a system that put all of our client info under one pane of glass! NewOrg is able to hold our entire client database, help us register clients for events, track their visits to our center, and pull very specific reports quickly. Their support is honest, friendly, and fast, and their sales and implementation teams were very knowledgeable about the non-profit space and really asked good questions about our needs and listened so the product was doing what we needed it to and was easy for our volunteers to use. Review collected by and hosted on G2.com.

What do you dislike about NewOrg?

We love them, but we don't use their online client portal, their texting, or their donor management features because we already had other platforms for these functions, or we just didn't need them. Review collected by and hosted on G2.com.

What problems is NewOrg solving and how is that benefiting you?

Before NewOrg, we couldn't access our client data or reports from multiple devices simultaneously - now that is easy. It's so much easier to track and share information, and it's really cut down on data entry time. It's also much easier to train new users, so we can move lines at outreaches much faster and have quicker metrics. We are happy that we can store all the information we need and customize the fields for our client profiles, and that the custom events to record visits store all the information we need to plan inventory for outreaches. Review collected by and hosted on G2.com.

Response from Sotiris Koutsoyannis of NewOrg

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Hi Marianna, wow, thank you for this incredible review and wonderful title! We are so happy to hear that NewOrg has made managing your client database, tracking visits, and pulling reports so much easier for your team and volunteers. It means a lot to know that our sales and implementation teams took the time to truly understand your needs. We look forward to continuing to support your amazing work!