Everything is intuitive and has help tutorials easily & quickly accessible. DonorSnap is built for a nonprofit and has already thought of fields and reports every charity needs. The switch from my old database to DonorSnap was easy and I was up & running normally in less than a day. Year-end contribution statements are super easy and clear to the donor, and take only a few minutes to set up. DonorSnap plays well with other apps, and data can be exported to excel for further processing or analyzing. Affordable monthly fee. Easy to train employees, and easy to contact real human help, if needed.

Ease of Use. One of the standout features is the automation of thank you letters. The acknowledgements pending is a great tool, to be sure that no donor is left behind! As we have expanded our roles in our back office, more staff members are involved in processing donations. It is really great to have a central location for all information and to know the status of acknowledgements. Recently we have integratedDonorSnap with QuickBooks, as it has increased the efficiency of our back office, we are no longer doing double entries.. We are also using EventSnap for our golf outing this year. The data AI analytics are a big time saver for me. DonorSnap staff is extremely responsive. I usually get the answer I need within a few hours. The initial setup was super easy and seamless, allowing us to convert our Excel spreadsheets over to the DonorSnap database without hassle.

Most helpful is the tutorials available, the support that is available. I use the data entry, the reports from the data entry, the Processing donations acknowledgement letters upload and download and delete to have our letters that are in word moved to DonorSnap so I can processed the individual letters accurately.The merge contacts is a great feature for me.