![Kari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari C.")
KC

Kari C.

Business Manager

Small-Business (50 or fewer emp.)

10/26/2023

"Easy to use, Flexible Ticketing System"

5/5

What do you like best about AudienceView Professional?

When we converted to AudienceView Professional 4 years ago, I was surprised at how easy the integration was. The data conversion was seamless; the training was comprehensive and easy to follow; our team integrated AudienceView Pro into our daily operations without interruption!

As a tiny (but mighty) non-profit arts council supporting all disciplines of art, an intimate performance venue, and Membership benefits, I appreciate that AudienceView Professional is flexible in support of our varied needs - even even those that are sometimes outside the typical event-ticketing process. The customer support team is great about offering creative ideas to help us meet our objectives (such as summer camp registration).

It is important to track the development cycle of our patrons and supporters, and I appreacite that a CRM is included AND connected to our ticketing, membership, and donation history & activity.

Finally, I very much appreciate the on-going updates to improve the system and user experience overall! Review collected by and hosted on G2.com.

What do you dislike about AudienceView Professional?

I'm not sure I "dislike" anything in AudenceView Professional. Sometimes our needs are unique and it's unreasonable for me to expect custom design for our tiny organization. Besides, customer support is often able to help me accomplish our needs by offering creative ideas Review collected by and hosted on G2.com.

What problems is AudienceView Professional solving and how is that benefiting you?

We have rolled out more Member Benefits including discounts on Art Exhibit submissions (payment captured via Products) and Event ticket discounts vary based on membership level in the hopes of incentivizing patrons to attend/participate more.

Our venue has an open floor performance/listening room, so our seating options may change based on the Performance. We greatly appreciate having multiple seating layouts. It's helpful to be able to kill seats for sale when tickets aren't selling as well and we can spread out our seating set up to look less empty. (Side note: The way killed seats display online - the tables still display - can be confusing for patrons.) Review collected by and hosted on G2.com.

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Rating Updated (1/15/2025)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 87 reviewers think of AudienceView Professional

4.3 out of 5 · Verified reviews from real users

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