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Amilia

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19 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.4
Serving customers since
2009
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Amilia Reviews

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Profile Name
Star Rating
16
1
0
0
2
Mike M.
MM
Mike M.
Executive Director | Rosen Aquatic & Fitness Center
08/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Membership Management & Outstanding Support

I find Amilia SmartRec incredibly easy to use. I also love how effective their staff is at resolving issues; they really do everything in their power to resolve problems quickly. The communication tools are fantastic for updating members and activities. The analytics feature is something I use daily as it makes it simple to provide report details to my Board of Directors and makes getting information really easy. The initial setup was smooth, and the Amilia team made everything easy.
Joe Z.
JZ
Joe Z.
08/03/2026
Validated Reviewer
Review source: Organic

Modern, Easy-to-Use Rec Software with Robust Reporting and Outstanding Support

It’s modern and easy to use, which was something we had trouble finding in other rec software. It’s easy to set up programs, automate billing and reports, and the reporting is robust. The Cecilia ChatBot makes a world of difference when you need to figure out how something is done. On top of that, customer support has been outstanding. We typically hear back on a question anywhere between 10 minutes and 48 hours, which is really great.
Gord P.
GP
Gord P.
07/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Real-Time Support and a Fast, Intuitive Platform That Just Works

The support time is available in real time and know the platform. They are responsive, and when needed follow up in a timely manner. Also the platform just works. 100% uptime from my point of view. The ui is fast and intuitive.

About

Contact

HQ Location:
Montreal, CA

Social

@AmiliaApp

What is Amilia?

Amilia empowers businesses, organizations, and communities with streamlined management and self-service transactions for programs and activities. Our all-in-one registration and membership management software makes it easy to register, manage, and deliver programs and activities through self-service tools. Built for YMCAs, JCCs, parks and recreation departments, community centers, camps, swim schools, arts centers, sports facilities, and after-school programs, Amilia handles registrations, memberships, and payments so staff can spend less time on administration and more time serving their communities. Trusted by more than 1,500 organizations across 8,200+ locations in North America, SmartRec processes $4.5B in annual sales for over 5.5 million participants.

Details

Year Founded
2009
Website
www.amilia.com