
The ease of use for both our community and staff is what stands out most about Amilia SmartRec. The customer self-serve features significantly reduce the time our team spends managing rentals and registrations. On top of that, their customer support is fantastic, always quick to respond via chat or ticket. We also really value our dedicated account representative, who meets with us quarterly to review product enhancements, share data insights, and address any questions. Review collected by and hosted on G2.com.
What could be improved a bit is the management of contracts for facility rentals. It would help to have regular reminders for customers to pay their invoices when they are not paid on time. In addition, the process for modifying contracts for ongoing facility rentals could be improved. Review collected by and hosted on G2.com.
Hi Nick,
Thank you for the review! We’re glad to know that SmartRec’s comprehensive solution, fair pricing, and support team are making your days smoother. Your thoughts on invoice reminders and updating ongoing rental contracts are helpful.
Warm regards,
The Amilia Team