Everything is intuitive and has help tutorials easily & quickly accessible. DonorSnap is built for a nonprofit and has already thought of fields and reports every charity needs. The switch from my old database to DonorSnap was easy and I was up & running normally in less than a day. Year-end contribution statements are super easy and clear to the donor, and take only a few minutes to set up. DonorSnap plays well with other apps, and data can be exported to excel for further processing or analyzing. Affordable monthly fee. Easy to train employees, and easy to contact real human help, if needed. Review collected by and hosted on G2.com.

I am not aware of any downside, everything works as planned. If I had to say something, the forms and letters could provide a little more ability to be a little more pretty. Review collected by and hosted on G2.com.