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Best Knowledge Management Software - Page 24

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Knowledge management software, or KM software, supports an integrated approach to identifying, capturing, retrieving, and sharing information assets that have a strong focus on—how to accomplish a task, how to handle a situation, how a process works, and how to get a job done. These assets may include text documents, presentations, images, audio and video files, and other data types.

The purpose of knowledge management software is to capture and distribute knowledge, allowing members of an organization, along with its partners and customers, to access and use the information effectively. Having a centralized repository where this knowledge is stored helps create a single source of truth in an organization, eliminating confusion and reducing the time to find information.

Knowledge management encompasses a range of specialized software products, with four subcategories—knowledge base software, Q&A platforms software, standard operating procedures software, and work instructions software. While some products are solely placed in one category, others with overlapping feature sets are placed in multiple.

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Best Knowledge Management Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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431 Listings in Knowledge Management Available
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GEN-OPS 1 is an excellent Lean SaaS for better stability in your House of Lean. Ten years in the making, and used by customers in mining, aviation, automotive, manufacturing, healthcare, and logistics

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • GEN-OPS1 Digital Work Instruction Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Year Founded
    2007
    HQ Location
    Leamington Spa, GB
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GEN-OPS 1 is an excellent Lean SaaS for better stability in your House of Lean. Ten years in the making, and used by customers in mining, aviation, automotive, manufacturing, healthcare, and logistics

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
GEN-OPS1 Digital Work Instruction Platform features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2007
HQ Location
Leamington Spa, GB
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glean Assistant is an AI-powered enterprise tool designed to enhance workplace productivity by integrating company knowledge with real-time web data. It enables users to research internal projects, ac

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Glean Assistant features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Year Founded
    2019
    HQ Location
    Palo Alto, CA
    Twitter
    @gleanwork
    732 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,425 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glean Assistant is an AI-powered enterprise tool designed to enhance workplace productivity by integrating company knowledge with real-time web data. It enables users to research internal projects, ac

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Glean Assistant features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2019
HQ Location
Palo Alto, CA
Twitter
@gleanwork
732 Twitter followers
LinkedIn® Page
www.linkedin.com
1,425 employees on LinkedIn®
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GDOC allows assembly instructions and multimedia content to be assigned to assemblies either at the component level or at the assembly level. Multimedia content including text, pictures, video, docume

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Graphical Documentation (GDOC) features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Year Founded
    1996
    HQ Location
    Austin, US
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GDOC allows assembly instructions and multimedia content to be assigned to assemblies either at the component level or at the assembly level. Multimedia content including text, pictures, video, docume

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Graphical Documentation (GDOC) features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
1996
HQ Location
Austin, US
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guides helps people, organisations, and industires reimagine how they publish and share practical information to create a better future for everyone.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Guides features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Seller
    Guides.co
    Year Founded
    2015
    HQ Location
    Ottawa, CA
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guides helps people, organisations, and industires reimagine how they publish and share practical information to create a better future for everyone.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Guides features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Guides.co
Year Founded
2015
HQ Location
Ottawa, CA
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gurubase is an open-source AI-powered Q&A platform that turns your content into an intelligent support assistant. By embedding an “Ask AI” button on your website or documentation, Gurubase enables

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Gurubase features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Seller
    Ddosify
    Year Founded
    2021
    HQ Location
    Delaware, US
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gurubase is an open-source AI-powered Q&A platform that turns your content into an intelligent support assistant. By embedding an “Ask AI” button on your website or documentation, Gurubase enables

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Gurubase features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Ddosify
Year Founded
2021
HQ Location
Delaware, US
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HandbookHub — AI-powered digital employee handbook builder for remote teams Overview HandbookHub helps remote and hybrid teams create, organize, and maintain employee handbooks in minutes rather than

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • HandbookHub - employee handbook builder features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
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  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HandbookHub — AI-powered digital employee handbook builder for remote teams Overview HandbookHub helps remote and hybrid teams create, organize, and maintain employee handbooks in minutes rather than

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
HandbookHub - employee handbook builder features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Help.center is an AI-powered knowledge base platform that gives your customers instant, accurate answers. You can host a fully branded help site (yourcompany.help.center) to share product or service a

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Help.center features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Year Founded
    2021
    HQ Location
    Newark, DE
    Twitter
    @microdotcompany
    326 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Help.center is an AI-powered knowledge base platform that gives your customers instant, accurate answers. You can host a fully branded help site (yourcompany.help.center) to share product or service a

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Help.center features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2021
HQ Location
Newark, DE
Twitter
@microdotcompany
326 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpGuides is a modern knowledge management platform built for AI-powered digital experiences.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • HelpGuides features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2025
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpGuides is a modern knowledge management platform built for AI-powered digital experiences.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
HelpGuides features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2025
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The solution is simple: if online users (customer or employees) are lost on a website, platform or web app, with Helppier, they can access the information they need right when need it, before contacti

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 17% Enterprise
  • User Satisfaction
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  • Helppier features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Seller
    Helppier
    Year Founded
    2015
    HQ Location
    Porto, PT
    Twitter
    @helppierhq
    301 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The solution is simple: if online users (customer or employees) are lost on a website, platform or web app, with Helppier, they can access the information they need right when need it, before contacti

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 17% Enterprise
Helppier features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Helppier
Year Founded
2015
HQ Location
Porto, PT
Twitter
@helppierhq
301 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heysquid is an advanced content management and documentation platform developed by 4D CONCEPT. It offers solutions for creating, publishing, and distributing various types of information, including te

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
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  • HEYSQUID Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Simple
    1
    Time-saving
    1
    Time-Saving
    1
    Cons
    Poor Interface Design
    1
  • User Satisfaction
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  • HEYSQUID features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1989
    HQ Location
    Montigny-le-Bretonneux, FR
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heysquid is an advanced content management and documentation platform developed by 4D CONCEPT. It offers solutions for creating, publishing, and distributing various types of information, including te

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
HEYSQUID Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Simple
1
Time-saving
1
Time-Saving
1
Cons
Poor Interface Design
1
HEYSQUID features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
1989
HQ Location
Montigny-le-Bretonneux, FR
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    how.fm features a digital coach for worker training & performance support. Covering safety trainings (ISO 45001, DGUV) and work procedures (ISO 9001, Lean, Six Sigma, Training within Industry), au

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • how.fm features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Cologne, DE
    LinkedIn® Page
    linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

how.fm features a digital coach for worker training & performance support. Covering safety trainings (ISO 45001, DGUV) and work procedures (ISO 9001, Lean, Six Sigma, Training within Industry), au

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
how.fm features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2018
HQ Location
Cologne, DE
LinkedIn® Page
linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAI Global i2i is a cloud-based, customizable Standards Management solution that allows you to easily manage, store and share the most up-to-date Standards across your organization. Create customize

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • i2i features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Sydney, AU
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAI Global i2i is a cloud-based, customizable Standards Management solution that allows you to easily manage, store and share the most up-to-date Standards across your organization. Create customize

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
i2i features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2008
HQ Location
Sydney, AU
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Implicit is an AI-powered support and knowledge management software solution that helps companies automate complex support workflows, scale product expertise, and deliver accurate answers via both age

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Implicit features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Implicit
    Year Founded
    2016
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Implicit is an AI-powered support and knowledge management software solution that helps companies automate complex support workflows, scale product expertise, and deliver accurate answers via both age

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Implicit features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Implicit
Year Founded
2016
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ISELO is your knowledge companion! It assists you to: 1. Collect Knowledge: Keep interesting content found on the web or upload your documents or create memos and get back to that whenever you want

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ISELO features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ISELO
    Year Founded
    2019
    HQ Location
    Mumbai, IN
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ISELO is your knowledge companion! It assists you to: 1. Collect Knowledge: Keep interesting content found on the web or upload your documents or create memos and get back to that whenever you want

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
ISELO features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
ISELO
Year Founded
2019
HQ Location
Mumbai, IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT Portal is a document management software that lets you organise all your MSP data in one secure central platform so you can easily create documentation and instantly locate, access, and share infor

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IT Portal features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SI Portal
    HQ Location
    Lentini, IT
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT Portal is a document management software that lets you organise all your MSP data in one secure central platform so you can easily create documentation and instantly locate, access, and share infor

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
IT Portal features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
SI Portal
HQ Location
Lentini, IT
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®