# Helppier Reviews **Vendor:** Helppier **Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Average Rating:** 3.8/5.0 **Total Reviews:** 6 ## About Helppier The solution is simple: if online users (customer or employees) are lost on a website, platform or web app, with Helppier, they can access the information they need right when need it, before contacting support. Helppier is a UX tool that allows creating interactive user guides for web platforms, without any coding. It allows creating product tours and contextual tooltips, integrating Knowledge Bases, and even tracking performance. Build a help center without leaving your website. ## Helppier Reviews ### 1. Enhance your in-app experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Helppier?** The fact that no coding was required made the process much more cost efficient than other app enhancing options. **What do you dislike about Helppier?** There is room for improvement for the pop-up design options. **What problems is Helppier solving and how is that benefiting you?** Helping users understand my product during the bottom of the purchase funnel. It has improved the customer experience and the customer can make a better informed decision. Lastly, it makes the brand look more professional. ### 2. Seemless on boarding **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Helppier?** User interface is so easy that its multipage guiding helped me finding what i exactly want. **What do you dislike about Helppier?** One thing i am not liking about it is it gets stuck in the middle. Else everything is fine. **What problems is Helppier solving and how is that benefiting you?** Inshort it helps me in Saving my time as it reduces the Help tickets which i used to create to find what I wanted ### 3. Makes onboarding flow no-nonsense **Rating:** 4.5/5.0 stars **Reviewed by:** Azman N. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2020 **What do you like best about Helppier?** The multipage guiding flow helped me achieve exactly what I was looking for. With some unique features like video export of onboarding flow is really helpful in teaching the stubborn users. Moreover, Net Promoter Score is something that I really like and doesn't get offered on other similar platforms on top of user onboarding tool. **What do you dislike about Helppier?** I have a mixed feeling with the current UI of the app. Though the founder who is really a nice guy assured me that he is listening to all the feedback and working on improving as per the suggestions. **Recommendations to others considering Helppier:** Great product guys! Do give them a try, they are really motivated in serving their customers which I really liked from the very first interaction. **What problems is Helppier solving and how is that benefiting you?** Right now I am using it for user guiding inside the web app. The benefit is clear to me till now, it really reduces the help tickets and churns count that was happening due to rough onboarding till now. ### 4. Buggy and drops connection a lot **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew B. | CEO **Reviewed Date:** July 06, 2021 **What do you like best about Helppier?** Seems easy to setup but it's buggy as hell **What do you dislike about Helppier?** Very buggy. It crashes a lot. Requires more configuration than dropping their code because it's slowing the site down. **What problems is Helppier solving and how is that benefiting you?** giving tutorials ### 5. Great Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Esteban A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Helppier?** I have done my research before hopping on to the Helppier. They have a solid product in hand. At https://appy.l we started using Helppier and we are very happy with the experience and the added value. The customization is more advanced compared to similar applications. I'm a very happy to be a Helppier user. Great product! and great support! My sincere recommendation goes for Helppier **What do you dislike about Helppier?** It could improve loading time when starting tours **What problems is Helppier solving and how is that benefiting you?** No problems at this time ### 6. Amazing product! Better than the others. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2020 **What do you like best about Helppier?** The ease of use, and the canva integration. I love how you can customize the tour within your app especially with the canva integration that allows you to get deeper into the design of your tour. Genius idea! **What do you dislike about Helppier?** Nothing I’ve discovered yet. I would say though that there is a learning curve. **What problems is Helppier solving and how is that benefiting you?** User onboarding is much easier for our user base. We also found the churn rate increased when we implemented this! ## Helppier Discussions - [What is Helppier used for?](https://www.g2.com/discussions/what-is-helppier-used-for) - [View Helppier pricing details and edition comparison](https://www.g2.com/products/helppier-helppier/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+05%3A22%3A55+-0500&secure%5Bsession_id%5D=d56515a8-d57f-4a89-8064-eab6bf6a4526&secure%5Btoken%5D=5a6a772f346e3dde861ddcea9721f0017469cd8aaef796a2fa40a1e55eae641b&format=llm_user) ## Helppier Features **User Analysis** - Data Analysis **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Knowledge Base** - Q & A - Link Sharing - Searchable **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Security** - Verification - Role-Based Permission - Public vs Private **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Platform Basics - Digital Adoption Platform** - Integration - Communications **Communication** - Social Features - Tagging - Upload - Comments **Analytics - Digital Adoption Platform** - Analytics **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning ## Top Helppier Alternatives - [Whatfix](https://www.g2.com/products/whatfix/reviews) - 4.6/5.0 (518 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - 4.4/5.0 (1,741 reviews) - [UserGuiding](https://www.g2.com/products/userguiding/reviews) - 4.7/5.0 (758 reviews)