# Best Email Management Software for Small Business - Page 2

## How Many Email Management Software Products Does G2 Track?

**Total Products under this Category:** 144

### Category Stats (Aug 2026)

- **Average Rating:** 4.36/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Jobin.cloud (+2.27%) - Among all products in this category, Jobin.cloud recorded the largest rating increase compared to last month

_Last updated: August 02, 2026_

## How Does G2 Rank Email Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,500+ Authentic Reviews
- 144+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Email Management Software
 ![G2 Grid® for Email Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/email-management/grids.png?focus%5B%5D=663&focus%5B%5D=84997&focus%5B%5D=20351&focus%5B%5D=67720&focus%5B%5D=1720&focus%5B%5D=15605&focus%5B%5D=15945&focus%5B%5D=1314822)

Highlighted products: Microsoft 365, Superhuman Mail, Missive, Microsoft Exchange, Thunderbird, SaneBox, Hiver in Gmail, and Neo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/email-management/grids.json?focus%5B%5D=microsoft365&focus%5B%5D=superhuman-mail&focus%5B%5D=missive&focus%5B%5D=microsoft-microsoft-exchange&focus%5B%5D=thunderbird&focus%5B%5D=sanebox&focus%5B%5D=hiver-in-gmail&focus%5B%5D=neo-email&segment=small-business)

**Sponsored**

### Letterhead

Letterhead is the all-in-one ESP for teams that run newsletters like products — everything you need to produce, grow, understand, and monetize every newsletter, in one platform. A powerful drag-and-drop builder with global, lockable templates cuts production time by up to 75%. Audience and content intelligence — powered by billions of sends — shows exactly what's working. Built-in monetization (direct ads, programmatic, house promotions, and conversion CTAs) turns engagement into revenue. Deliverability, audience management, agentic tools, and an API-first design with a native MCP server complete the platform, so your team and your AI agents can curate, segment, and send across your entire portfolio. Teams see +32% engagement within 90 days and +22% revenue on monetized sends. The world's leading newsletter teams — including Condé Nast, WIRED, and Townsquare Media — run on Letterhead.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2836&secure%5Bchosen_at%5D=2026-08-03T17%3A35%3A31Z&secure%5Bdisplayable_resource_id%5D=2836&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2836&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1282375&secure%5Bresource_id%5D=2836&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femail-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=c7e94af5a062f06ca8fbbcf0aee06167070a96e5ee0d99b458f2211f4361bfac&secure%5Burl%5D=https%3A%2F%2Fwww.tryletterhead.com&secure%5Burl_type%5D=company_website)

### [Ideagen Mail Manager](https://www.g2.com/products/ideagen-mail-manager/reviews)

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago. Ideagen Mail Manager simplifies every part of managing your emails and gives you peace of mind that all your important data is safe and can be accessed by your team in seconds. Plus, our automated filing assistant means you can sit back and relax while we do all the hard work for you. Ideagen Mail Manager currently supports over 2,500 businesses and 70,000 users across multiple industries worldwide.

**Average Rating:** 4.3/5.0

**Total Reviews:** 137

#### How Do G2 Users Rate Ideagen Mail Manager?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.8/10)
- **Attachment Search:** 8.3/10 (Category avg: 8.3/10)
- **Email Automation:** 7.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Ideagen Mail Manager?

- **Seller:** [Ideagen](https://www.g2.com/sellers/ideagen)
- **Company Website:** www.ideagen.com
- **Year Founded:** 2000
- **HQ Location:** Ruddington, Nottingham
- **Twitter:** @Ideagen\_  
2,172 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c6655b5ba4b1663e52d01d3ccebcf7f42ae8d5fa0ce0a5e9f1e935a92bf8234c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2280940&secure%5Burl_type%5D=linkedin_company_website)  
1,386 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director
- **Top Industries:** Architecture & Planning, Construction
- **Company Size:** 67% Small, 29% Medium

#### What Do G2 Reviewers Say About Ideagen Mail Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Ideagen Mail Manager, which simplifies email management and organization.
- Users find the **customer support team highly responsive** and knowledgeable, greatly enhancing their overall experience with Ideagen Mail Manager.
- Users find **email organization effortless** with Ideagen Mail Manager, ensuring quick access to project histories and tidy filing.
- Users appreciate the **efficient inbox management** of Ideagen Mail Manager, enjoying easy categorization and quick access to emails.
- Users find the **setup ease** of Ideagen Mail Manager a significant time saver and very efficient.

##### Cons

- Users report **compatibility issues** with Ideagen Mail Manager, especially after system updates and with Outlook functionality.
- Users experience **poor customer support** , facing slow response times and limited assistance for troubleshooting issues.
- Users find the **difficult setup** of Ideagen Mail Manager frustrating, especially with compatibility and installation issues.
- Users experience **slow performance** with Ideagen Mail Manager, particularly when loading files and saving documents.
- Users report **bug issues** with Ideagen Mail Manager, facing compatibility problems and technical disruptions during use.

#### What Are Recent G2 Reviews of Ideagen Mail Manager?

**["Mail Manager Works!"](https://www.g2.com/survey_responses/ideagen-mail-manager-review-12083068)**

**Rating:** 5.0/5.0 stars

_— Douglas B._

[Read full review](https://www.g2.com/survey_responses/ideagen-mail-manager-review-12083068)

**["Effortless Workflow and Outstanding Support with Mail Manager"](https://www.g2.com/survey_responses/ideagen-mail-manager-review-12077237)**

**Rating:** 4.0/5.0 stars

_— Mary W._

[Read full review](https://www.g2.com/survey_responses/ideagen-mail-manager-review-12077237)

### [Help Scout](https://www.g2.com/products/help-scout/reviews)

Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media, or self-service—in one unified platform. With advanced tools for collaboration and organization, teams using Help Scout are able to assist 52% more customers. Those who take advantage of our AI features see an additional 36% boost in productivity. Plus, you can build help centers and embed support options directly on your website or app, giving customers instant answers and reducing support volume by 30%. It's no wonder Help Scout is a favorite among support professionals and customers. You can get started in just 15 minutes and become a power user within a day. Teams using Help Scout achieve 25% higher CSAT scores than the industry average and consistently surpass their metrics, helping more customers while delivering exceptional service.

**Average Rating:** 4.4/5.0

**Total Reviews:** 418

#### How Do G2 Users Rate Help Scout?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Attachment Search:** 9.2/10 (Category avg: 8.3/10)
- **Email Automation:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Help Scout?

- **Seller:** [Help Scout](https://www.g2.com/sellers/help-scout)
- **Company Website:** www.helpscout.com
- **Year Founded:** 2011
- **HQ Location:** Boston, MA
- **Twitter:** @helpscout  
11,601 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73743eedbaa9fb84461526de8a8e367ccbdc000e89a8f75ae3ebc9983543351a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1447019%2F&secure%5Burl_type%5D=linkedin_company_website)  
291 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About Help Scout?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** with Help Scout, finding navigation intuitive and support integration seamless.
- Users value the **responsive technical support** and continual updates, enhancing their experience with helpful new features.
- Users value the **helpful support** from Help Scout, appreciating constant updates and responsive feature requests.
- Users value the **responsive customer support** from Help Scout, enhancing their overall service experience over the years.
- Users love the **knowledge base accessibility** of Help Scout, enabling customers to find solutions independently.

##### Cons

- Users find Help Scout's **limited features** frustrating, especially for advanced reporting and customization needs.
- Users find Help Scout's **limited features** restrictive, especially regarding analytics, customization, and chat availability.
- Users desire **more advanced features** in Help Scout, such as enhanced collaboration and better search functionalities.
- Users find the **limited customization** options of Help Scout restrictive, impacting their ability to tailor the experience.
- Users find the **limited functionality** of Help Scout restrictive, desiring more advanced features and better content management options.

#### What Are Recent G2 Reviews of Help Scout?

**["Seamless, Human-Like Support Emails with Strong Behind-the-Scenes Collaboration"](https://www.g2.com/survey_responses/help-scout-review-12844841)**

**Rating:** 4.0/5.0 stars

_— Afzal M._

[Read full review](https://www.g2.com/survey_responses/help-scout-review-12844841)

**["Customer Context at a Glance with Human, Efficient Workflows"](https://www.g2.com/survey_responses/help-scout-review-12639419)**

**Rating:** 4.0/5.0 stars

_— Noxy P._

[Read full review](https://www.g2.com/survey_responses/help-scout-review-12639419)

#### What Are G2 Users Discussing About Help Scout?

- [What is Help Scout used for?](https://www.g2.com/discussions/what-is-help-scout-used-for)
- [Is Helpscout a CRM?](https://www.g2.com/discussions/is-helpscout-a-crm) - 1 comment
- [What should I look for in a ticketing system?](https://www.g2.com/discussions/what-should-i-look-for-in-a-ticketing-system) - 2 comments
- [What is customer support software?](https://www.g2.com/discussions/what-is-customer-support-software) - 1 comment
- [What is help scout?](https://www.g2.com/discussions/what-is-help-scout) - 1 comment

### [Fyxer](https://www.g2.com/products/fyxer/reviews)

Fyxer is your intelligent email assistant, built to save you time, reduce inbox stress, and keep you focused on the work that matter. If you're spending hours each day sorting through emails, drafting replies, or juggling meeting logistics - Fyxer takes care of all that, quietly working behind the scenes to simplify your workflow. What can Fyxer do for you? - Smart Email Categorization to instantly organize your inbox - Draft Replies in Your Voice so you never have to start from scratch - Meeting Summaries with automatic follow-ups inside your inbox - Smart Scheduling Link to eliminate back-and-forth coordination Fyxer learns from how you write, what matters to you, and how you manage your day - and gets better the more you use it. It integrates directly into your existing Gmail or Outlook inbox, so there's no need to switch apps or learn a new system. You’ll also get helpful onboarding, fast support, and a team that actually listens to feedback. Fyxer is here to make your workday smoother, saving you an hour a day one email at a time.

**Average Rating:** 4.1/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Fyxer?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Attachment Search:** 9.4/10 (Category avg: 8.3/10)
- **Email Automation:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Fyxer?

- **Seller:** [Fyxer](https://www.g2.com/sellers/fyxer)
- **Year Founded:** 2023
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=13f9c791c1ff7ed3a8a2b8ecdb9a15b34b71b2780ff52573dd6ed2f4ccf6af3c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffyxer%2F&secure%5Burl_type%5D=linkedin_company_website)  
134 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 15% Medium

#### What Do G2 Reviewers Say About Fyxer?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective email management** by Fyxer, enhancing productivity with automated responses and organized notes.
- Users find Fyxer incredibly **easy to use** , seamlessly integrating with Microsoft 365 and automating note-taking tasks.
- Users praise the **AI email integration** of Fyxer, significantly enhancing productivity with tailored, well-drafted emails.
- Users praise Fyxer's **remarkable AI email drafting** , quickly adapting to their business needs for enhanced communication.
- Users rave about the **automation capabilities** of Fyxer, efficiently drafting emails tailored to their business needs.

##### Cons

- Users find the **lack of customization** for transcript formats and action items to be a minor limitation.
- Users find the **limited customization** of transcript formats and action items somewhat challenging, despite overall satisfaction.

#### What Are Recent G2 Reviews of Fyxer?

**["A Powerful AI Organizer for Emails and Meetings with Great ROI"](https://www.g2.com/survey_responses/fyxer-review-12926225)**

**Rating:** 5.0/5.0 stars

_— Erin M._

[Read full review](https://www.g2.com/survey_responses/fyxer-review-12926225)

**["Fyxer gave me my day back..."](https://www.g2.com/survey_responses/fyxer-review-12922374)**

**Rating:** 5.0/5.0 stars

_— Ron H._

[Read full review](https://www.g2.com/survey_responses/fyxer-review-12922374)

### [Spike](https://www.g2.com/products/spike/reviews)

Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.

**Average Rating:** 4.6/5.0

**Total Reviews:** 250

#### How Do G2 Users Rate Spike?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Attachment Search:** 9.2/10 (Category avg: 8.3/10)
- **Email Automation:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Spike?

- **Seller:** [Spike](https://www.g2.com/sellers/spike)
- **Year Founded:** 2014
- **HQ Location:** Herzliya, IL
- **Twitter:** @SpikeNowHQ  
3,036 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5468243a1a8ea41c9a6f4fd80733e16ead52cf0d3b133ce294e5a1b3e5651140&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3240452%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 72% Small, 15% Medium

#### What Do G2 Reviewers Say About Spike?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Spike, simplifying email management and enhancing productivity with its intuitive interface.
- Users appreciate Spike for its **easy email management** , making it simple to read and organize all messages.
- Users value the **intuitive chat-style interface** of Spike, which simplifies email management and enhances communication.
- Users value the **transformative email experience** Spike provides, making communication intuitive and reducing inbox anxiety.
- Users love Spike's **intuitive chat-style interface** that reduces inbox anxiety and consolidates communication seamlessly.

##### Cons

- Users report **missing features** in Spike, including limited message history and lack of integration options for advanced workflows.
- Users highlight **limited features** in Spike, such as restricted message history and inadequate support for Japanese searches.
- Users face **integration issues** with Spike, limiting connectivity with external email providers and task management systems.
- Users find the **pricing to be high** , particularly due to limitations in the free tier and offline access issues.
- Users express concerns about **limited customization** options in Spike, particularly regarding notifications and offline functionality.

#### What Are Recent G2 Reviews of Spike?

**["Transformative Chat-Based Email Efficiency"](https://www.g2.com/survey_responses/spike-review-12664813)**

**Rating:** 4.0/5.0 stars

_— Virat K._

[Read full review](https://www.g2.com/survey_responses/spike-review-12664813)

**["All-in-One Email Productivity Tool"](https://www.g2.com/survey_responses/spike-review-12264685)**

**Rating:** 5.0/5.0 stars

_— Sorabuddin M._

[Read full review](https://www.g2.com/survey_responses/spike-review-12264685)

#### What Are G2 Users Discussing About Spike?

- [What is Spike used for?](https://www.g2.com/discussions/what-is-spike-used-for) - 1 comment
- [What is Spike analysis?](https://www.g2.com/discussions/what-is-spike-analysis)
- [Why is a spike called a spike in agile?](https://www.g2.com/discussions/why-is-a-spike-called-a-spike-in-agile) - 1 comment
- [What is a spike task?](https://www.g2.com/discussions/what-is-a-spike-task) - 2 comments
- [What is a spike in Devops?](https://www.g2.com/discussions/what-is-a-spike-in-devops) - 2 comments, 1 upvote

### [Mailbutler](https://www.g2.com/products/mailbutler/reviews)

This is Mailbutler, the email plugin which makes your inbox smarter. Mailbutler gives you a multitude of useful, productivity-boosting features which you can access right in your inbox. It improves on the native features of your Apple Mail, Gmail or Outlook email client by offering smart functionality. It offers an artificial intelligence-powered email assistant that can write messages for you, Cloud Delivery so your scheduled email can be sent even if your computer is offline, advanced email tracking which doesn't require approval from your recipient, and a powerful Contacts feature which can help you improve your customer relationships, among many other smart, inbox-enhancing features. These include: • Smart Assistant: An AI-powered email assistant that writes, summarizes and improves messages, finds tasks and contacts, and responds for you. • Smart Send Later: Smart scheduling functionality to help you optimize your email delivery times. • Recipient Optimized Scheduling: Suggests the best time for you to send an email to maximize your chances of it being opened. • Email Tracking: Find out when, where, and how often your email or link was opened. For those using iCloud or IMAP email addresses, see exactly who has opened your email when you send a message to multiple recipients. Also send tracked emails from your mobile phone. • Snooze: Snooze less important emails temporarily and they’ll reappear at a time of your choosing. • Contacts: Get essential insights into your contacts to maintain peak customer communication. • Signatures: Beautiful and professional email signatures with extensive creative control. • Templates: Craft message templates to increase productivity and efficiency. • Tasks: Always remember to take action. Attach tasks to your contacts and emails and keep your to-dos organized. • Notes: Never forget anything again. Add notes to your contacts and emails so you never forget any important information. • Collaborators: Be consistent. Share contacts, notes, tasks, signatures, templates and more with your team members. === Why Mailbutler? === • We’re constantly upgrading and revamping features based on customer feedback • Mailbutler integrates directly and easily into your email client • Cross-platform functionality means if other members of your team are using other email clients, Mailbutler still works perfectly • All your messages are secure and never accessed or read by Mailbutler • Every user gets a 14-day free trial with no credit card required • Our dedicated customer support team responds to all queries within 24 hours === Testimonials === “Without a doubt, I recommend Mailbutler. It’s revolutionized my inbox.” Hollie Barac, Accountability and Productivity Partner “Mailbutler’s support feels personal and it’s what sets them apart from so many other companies.” Craig Bowman, President of Common Ground Consulting “With Email Tracking I can focus my energy on serving clients instead of chasing emails.” Charlene Brown, Owner of Bklyn Custom Designs === Got questions? === Contact us anytime at support@mailbutler.io Head to our Support Center for detailed help on using Mailbutler === Connect with us! === Facebook: https://www.facebook.com/mailbutler/ Twitter: https://twitter.com/mailbutler LinkedIn: https://www.linkedin.com/company/mailbutler-gmbh/

**Average Rating:** 4.4/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate Mailbutler?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Attachment Search:** 7.7/10 (Category avg: 8.3/10)
- **Email Automation:** 9.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Mailbutler?

- **Seller:** [Mailbutler GmbH](https://www.g2.com/sellers/mailbutler-gmbh)
- **Year Founded:** 2015
- **HQ Location:** Berlin
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1368fd046ef84664dc8596a4839086077aba070f4a054877aeb8404acf962a29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmailbutler-gmbh%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Marketing and Advertising
- **Company Size:** 81% Small, 9% Medium

#### What Do G2 Reviewers Say About Mailbutler?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Mailbutler's Smart Plan to be **affordable** while providing a comprehensive set of professional tools for email tasks.
- Users praise the **AI Integration** in Mailbutler for enhancing professionalism and streamlining email tasks effectively.
- Users appreciate the **excellent customer satisfaction** provided by Mailbutler, enhancing their email experience with effective tools.
- Users admire Mailbutler's **responsive customer support** , which enhances their overall email productivity and experience.
- Users find **Mailbutler's ease of use** outstanding, appreciating the efficient tools that enhance email professionalism.

#### What Are Recent G2 Reviews of Mailbutler?

**["Detailed e-mail tracking with loads of other features"](https://www.g2.com/survey_responses/mailbutler-review-9679498)**

**Rating:** 5.0/5.0 stars

_— Klaudia ._

[Read full review](https://www.g2.com/survey_responses/mailbutler-review-9679498)

**["Mailbutler Is a Must Have Extension for Your Email Client!"](https://www.g2.com/survey_responses/mailbutler-review-10923182)**

**Rating:** 5.0/5.0 stars

_— Jack V._

[Read full review](https://www.g2.com/survey_responses/mailbutler-review-10923182)

#### What Are G2 Users Discussing About Mailbutler?

- [What is Mailbutler used for?](https://www.g2.com/discussions/what-is-mailbutler-used-for)

### [Drag](https://www.g2.com/products/drag/reviews)

Drag is the AI-powered inbox platform built for teams. Used by 200,000+ users since 2017. Drag turns Gmail into a shared workspace where teams collaborate on email, support tickets, sales pipelines, and operational workflows - without leaving the inbox. The platform includes shared inboxes, AI agents that resolve tickets end-to-end, AI Intelligence grounded in your team's knowledge, live chat, kanban boards, automations, internal notes, and assignments. Teams use Drag for: • Customer support: Shared inboxes for support@, info@, and help@ addresses. Assign emails, leave internal notes, track SLAs, automate triage. • Sales pipelines: Convert inbound emails into deal pipelines. Track conversations, assign reps, monitor close rates. • Operations: Manage finance@, hr@, ops@ and other shared addresses. Route requests, automate handoffs, keep a single source of truth. • AI-first workflows: Drag Agents resolve tickets autonomously using your help center, past tickets, and team knowledge. Connect agents via MCP to Claude, ChatGPT, Cursor and other tools. Drag is available as a webapp, Chrome extension, desktop app, MCP server, and API. Backed by Techstars (Class of 2019) and other investors. Featured by Google on the Chrome Store. Shared inboxes — Multiple team members manage email together inside Gmail AI Agents — Resolve tickets end-to-end using your knowledge base and history AI Intelligence — Grounded responses from your team's docs, tickets, and chat Live chat — Customer chat that lands in the same inbox as email Kanban boards — Visual pipelines for tickets, deals, and tasks Automations — Trigger-based workflows for routing, replies, and escalations Internal notes — Private team discussions inside each email thread Assignments — Owner tracking and accountability per email/thread Email templates — Shared, AI-enhanced response libraries Reporting — Team performance, response times, and volume metrics MCP server — Connect Drag to Claude, ChatGPT, and other AI tools REST API — Build custom integrations and automations Chrome extension — Native Gmail integration, zero context switching Webapp & desktop — Use Drag outside Gmail when needed Google integration — SSO, Calendar, Workspace native

**Average Rating:** 4.5/5.0

**Total Reviews:** 254

#### How Do G2 Users Rate Drag?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Attachment Search:** 8.5/10 (Category avg: 8.3/10)
- **Email Automation:** 7.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Drag?

- **Seller:** [DragApp.com](https://www.g2.com/sellers/dragapp-com)
- **Year Founded:** 2018
- **HQ Location:** London
- **Twitter:** @lovedragapp  
913 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdaa5d510f0ccb9efd6dd5b03664e3ff5d5e487fc422903f00a947b289a4fe02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11211399%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Non-Profit Organization Management, Leisure, Travel & Tourism
- **Company Size:** 85% Small, 11% Medium

#### What Do G2 Reviewers Say About Drag?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **real-time collaboration** features of Drag, significantly enhancing team productivity and communication.
- Users love the **organization features** of Drag, enhancing workflow efficiency and simplifying email management for better collaboration.
- Users highlight the **effective team collaboration** in Drag, facilitating real-time sharing and enhanced productivity in shared inbox management.
- Users appreciate the **ease of use** of Drag, enjoying its intuitive interface and efficient collaboration features.
- Users appreciate the **seamless email management** of Drag, which enhances organization and boosts team collaboration effortlessly.

##### Cons

- Users desire **more customization options** for Drag, hoping for enhanced flexibility in personalizing their experience.
- Users find the **difficult setup** process challenging, particularly with advanced functions and the learning curve involved.
- Users desire greater **customization options** in Drag to better tailor the product to their specific needs.
- Users find the **learning curve steep** , especially those new to Kanban boards, making initial setup challenging.
- Users find the **steep learning curve** challenging, especially when starting with advanced features and the interface.

#### What Are Recent G2 Reviews of Drag?

**["Drag Boosts Team Productivity Despite Initial Learning Curve"](https://www.g2.com/survey_responses/drag-review-11837542)**

**Rating:** 5.0/5.0 stars

_— Julio F._

[Read full review](https://www.g2.com/survey_responses/drag-review-11837542)

**["Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration"](https://www.g2.com/survey_responses/drag-review-12282374)**

**Rating:** 5.0/5.0 stars

_— Marwin W._

[Read full review](https://www.g2.com/survey_responses/drag-review-12282374)

#### What Are G2 Users Discussing About Drag?

- [What is Drag used for?](https://www.g2.com/discussions/what-is-drag-used-for)

### [Shortwave](https://www.g2.com/products/shortwave-communications-inc-shortwave/reviews)

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade. It lacks the basic tools you need to get organized, and it's full of marketing spam and other junk. Sure, it shows you your emails, but it doesn't help you make sense of them, and it certainly doesn't help you get things done. Artificial intelligence has completely changed what is possible with modern productivity software. What if your inbox didn't just show you your emails, but actually understood them. What if it could give you answers, rather than just running searches? What if it unlocked insights from your inbox that helped you make better decisions? What if it could make intelligent recommendations right when you needed them? At Shortwave, we're leading the way in combining cutting-edge AI technology with world-class design & productivity practices to bring you the world's most advanced email client. We aim to not just save you time, but to actually make you smarter too. Our team previously built products used by millions at Firebase and Google, and we're backed by world-class investors including Union Square Ventures and Lightspeed Venture Partners.

**Average Rating:** 4.4/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Shortwave?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.8/10)
- **Attachment Search:** 8.8/10 (Category avg: 8.3/10)
- **Email Automation:** 7.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Shortwave?

- **Seller:** [Shortwave Communications](https://www.g2.com/sellers/shortwave-communications)
- **HQ Location:** San Francisco, CA
- **Twitter:** @shortwave  
5,847 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fff4c7e43f4659371d3be20a89ea9742ee7b4948c0d8a98a9b239b5fab7df339&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetshortwave%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Education Management
- **Company Size:** 63% Small, 35% Medium

#### What Do G2 Reviewers Say About Shortwave?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **AI integration** in Shortwave, enhancing email clarity and efficiency while simplifying communication.
- Users value the **automation features** of Shortwave, enabling personalized insights and efficient report generation from their emails.
- Users value the **enhanced collaboration** features of Shortwave, particularly with Team Comments improving communication efficiency.
- Users value the **enhanced communication** features of Shortwave, including AI assistance and collaborative tools for efficiency.
- Users rave about the **quick and effective customer support** that enhances their Shortwave experience and productivity.

##### Cons

- Users note the **editing limitations** in Shortwave, expressing a need for better capabilities and multi-lingual support.
- Users find the **Gmail dependency** frustrating, as it limits efficiency and complicates cancellation processes.
- Users note that there's room for **improvement in language support** and editing features in Shortwave.
- Users feel the **poor interface design** hinders usability and integration with CRM systems, impacting overall satisfaction.
- Users struggle with **subscription issues** , facing challenges cancelling and misunderstandings regarding the refund policy.

#### What Are Recent G2 Reviews of Shortwave?

**["extremely good personal assistant / email inbox management AI tool"](https://www.g2.com/survey_responses/shortwave-review-11168004)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/shortwave-review-11168004)

**["Shortwave - try it and get addicted."](https://www.g2.com/survey_responses/shortwave-review-10372152)**

**Rating:** 4.5/5.0 stars

_— Yoni A._

[Read full review](https://www.g2.com/survey_responses/shortwave-review-10372152)

### [Leadspicker](https://www.g2.com/products/leadspicker/reviews)

Leadspicker is a SaaS B2B platform designed to transform lead generation and outreach through AI-driven automation. It simplifies the process of finding, enriching, and engaging leads, providing an all-in-one solution for sales teams, recruiters, and marketing professionals. By combining automated workflows with advanced data enrichment and outreach tools, Leadspicker helps businesses save time and focus on building valuable relationships with prospects. Key Features: • Automated Workflows: Streamline repetitive tasks, saving time and increasing efficiency. • Multichannel Outreach: Engage prospects seamlessly via email and LinkedIn for higher reach. • Data Enrichment: Enrich lead data with detailed, actionable insights for more targeted campaigns. • Personalized Sequences: Automate follow-ups and create personalized outreach that feels authentic. • Waterfall Email Hunting: Access validated emails through advanced, multi-source search methods. Leadspicker solves critical pain points for businesses looking to scale their lead generation and outreach efforts. By offering an integrated platform, it eliminates the need for multiple tools, streamlines workflows, and improves conversion rates. With features like signal-based targeting and data enrichment, it allows users to focus on engaging the right leads, saving time and resources. What sets Leadspicker apart is its unique combination of automation, personalization, and data intelligence. The a good fit for: • Sales Teams aiming to grow their pipeline • Recruiters sourcing qualified candidates • Marketing Professionals looking to create more effective campaigns • Founders driving business growth with minimal resources • Automation Engineers optimizing processes with intelligent tools Leadspicker empowers businesses to generate high-quality leads, nurture them effectively, and close deals faster, driving measurable results. Work smarter, not harder.

**Average Rating:** 4.8/5.0

**Total Reviews:** 73

#### How Do G2 Users Rate Leadspicker?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Attachment Search:** 8.8/10 (Category avg: 8.3/10)
- **Email Automation:** 9.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Leadspicker?

- **Seller:** [Leadspicker](https://www.g2.com/sellers/leadspicker)
- **Year Founded:** 2015
- **HQ Location:** Prague 1, CZ
- **Twitter:** @leadspicker  
154 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f43bb5c5e5ec711aa78cfaeaabe9550312c71cabba54a6216fc978713a012dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fleadspicker%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 81% Small, 12% Medium

#### What Do G2 Reviewers Say About Leadspicker?

_AI-generated summary from verified user reviews_

##### Pros

- Users highly value the **fast and helpful customer support** of Leadspicker, enhancing their overall experience and success.
- Users love the **ease of use** of Leadspicker, benefiting from smooth setups and seamless integrations with existing systems.
- Users praise Leadspicker for its **effective lead generation** , enjoying automated enrichment and reliable data support.
- Users love the **seamless LinkedIn integration** of Leadspicker, enabling quick and efficient lead generation directly from Sales Navigator.
- Users highly value the **automation features** of Leadspicker, enhancing lead management and integration with CRM seamlessly.

##### Cons

- Users experience **data inaccuracies** with Leadspicker, finding challenges in reliable searches and limited results despite high limits.
- Users find the **filtering difficulty** in Leadspicker hampers efficient lead searching, causing frustrations with limitations.
- Users find the **inefficient search functionality** frustrating, with slow response times and unreliable project-lead searches.
- Users experience **missing features** in Leadspicker, especially with insufficient filters and inadequate API documentation.
- Users note that the **poor interface design** makes navigation and project tracking complicated and less intuitive.

#### What Are Recent G2 Reviews of Leadspicker?

**["Exceptional Team Support — Adam J Helped Make Our Scenarios Happen"](https://www.g2.com/survey_responses/leadspicker-review-13047392)**

**Rating:** 4.5/5.0 stars

_— Vojtech G._

[Read full review](https://www.g2.com/survey_responses/leadspicker-review-13047392)

**["User-Friendly All-in-One Omnichannel Tool with Built-In AI Qualification"](https://www.g2.com/survey_responses/leadspicker-review-13062641)**

**Rating:** 5.0/5.0 stars

_— Harry P._

[Read full review](https://www.g2.com/survey_responses/leadspicker-review-13062641)

### [Trengo](https://www.g2.com/products/trengo/reviews)

Trengo is an AI-first customer communication platform used by 17,000+ people worldwide. WhatsApp Business API, email, live chat, voice, and social channels connect into one shared inbox where AI agents resolve up to 80% of repetitive conversations automatically, in 70+ languages, 24/7. AI agents handle FAQs, qualify leads, update contact details, and escalate to humans when needed across every channel, without code. Native integrations include HubSpot, Salesforce, Shopify, WooCommerce, Magento, Lightspeed, and Klaviyo. As an official WhatsApp Business Solution Provider and Meta Business Partner, Trengo supports WhatsApp CRM and WhatsApp marketing at scale. Used across eCommerce, hospitality, travel, leisure, and automotive as a leading alternative to Zendesk, Freshdesk, Intercom, Front, Gorgias, Tidio, Respond.io, and WATI.

**Average Rating:** 4.3/5.0

**Total Reviews:** 244

#### How Do G2 Users Rate Trengo?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Attachment Search:** 6.9/10 (Category avg: 8.3/10)
- **Email Automation:** 7.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Trengo?

- **Seller:** [Trengo](https://www.g2.com/sellers/trengo)
- **Year Founded:** 2017
- **HQ Location:** Utrecht, Utrecht, Netherlands
- **Twitter:** @TrengoHQ  
284 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=228e8443f9724388346b3da0c8bc5c5a18fec1e670fc19a93f72be1da9f85901&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrengo%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
90 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Leisure, Travel & Tourism, Apparel & Fashion
- **Company Size:** 73% Small, 26% Medium

#### What Do G2 Reviewers Say About Trengo?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Trengo, appreciating its intuitive design and straightforward implementation.
- Users find Trengo's **helpful AI workflow automations** and customer support invaluable for efficient communication management.
- Users appreciate the **great customer support** from Trengo, making onboarding and integration seamless and efficient.
- Users value the **integrated multi-channel messaging features** of Trengo, enhancing chat management and organization effortlessly.
- Users value the **streamlined communication** Trengo offers, enhancing customer interactions with ease and effective support.

##### Cons

- Users note that Trengo has some **missing features** like linking FAQ pages and ineffective reports, impacting usability.
- Users feel the **limited features** of Trengo hinder communication, especially with WhatsApp and overall usability.
- Users are frustrated with **messaging issues** in Trengo, including limitations on WhatsApp and slow loading times.
- Users find the **chat functionality lacking** , with significant limitations affecting efficiency and user experience.
- Users find the **learning curve steep** , noting difficulties in setup and unintuitive features within Trengo.

#### What Are Recent G2 Reviews of Trengo?

**["Great partnership with Trengo"](https://www.g2.com/survey_responses/trengo-review-11596795)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/trengo-review-11596795)

**["Organized Inbox and Efficient Task Management with Trengo"](https://www.g2.com/survey_responses/trengo-review-11951871)**

**Rating:** 4.5/5.0 stars

_— Ashley d._

[Read full review](https://www.g2.com/survey_responses/trengo-review-11951871)

#### What Are G2 Users Discussing About Trengo?

- [What does Trengo do?](https://www.g2.com/discussions/what-does-trengo-do)
- [What is Trengo WhatsApp?](https://www.g2.com/discussions/what-is-trengo-whatsapp)
- [Is Trengo good?](https://www.g2.com/discussions/is-trengo-good)
- [How does Trengo work?](https://www.g2.com/discussions/how-does-trengo-work)

### [Gmelius](https://www.g2.com/products/gmelius/reviews)

Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing workspace.

**Average Rating:** 4.4/5.0

**Total Reviews:** 756

#### How Do G2 Users Rate Gmelius?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Attachment Search:** 8.2/10 (Category avg: 8.3/10)
- **Email Automation:** 8.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Gmelius?

- **Seller:** [Gmelius SA](https://www.g2.com/sellers/gmelius-sa)
- **Year Founded:** 2016
- **HQ Location:** Geneva
- **Twitter:** @gmelius  
1,772 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=baf5708a28088fbc591ba0b1e560f8d116a6940e61321928ddc3ce71c01184ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5285738%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 81% Small, 16% Medium

#### What Do G2 Reviewers Say About Gmelius?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Gmelius to be **extremely user-friendly** , streamlining their work processes and simplifying inbox management.
- Users love the **easy email assignment and note-taking** features of Gmelius, enhancing team communication and workflow.
- Users value the **seamless collaboration** tools of Gmelius, enhancing organization and keeping teams aligned effortlessly.
- Users appreciate the **robust team collaboration features** of Gmelius, simplifying email management and enhancing communication.
- Users appreciate the **robust team collaboration features** of Gmelius, enhancing email management and streamlining communication.

##### Cons

- Users experience significant **email management issues** with Gmelius, including slow loading times and ineffective search functions.
- Users find Gmelius lacking in **advanced mobile features** , making email management on the go challenging.
- Users experience **performance issues** with Gmelius, citing slow email loading times and inefficient bulk task management.
- Users experience significant **email loading delays** with Gmelius, leading to frustration and inefficiency in email management.
- Users find the **learning curve steep** , requiring additional training and guidance for effective software deployment.

#### What Are Recent G2 Reviews of Gmelius?

**["It has been a helpful tool"](https://www.g2.com/survey_responses/gmelius-review-10295609)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/gmelius-review-10295609)

**["A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration"](https://www.g2.com/survey_responses/gmelius-review-10296148)**

**Rating:** 5.0/5.0 stars

_— Hasan J._

[Read full review](https://www.g2.com/survey_responses/gmelius-review-10296148)

#### What Are G2 Users Discussing About Gmelius?

- [What is Gmelius used for?](https://www.g2.com/discussions/what-is-gmelius-used-for)

### [Paced Email](https://www.g2.com/products/paced-email/reviews)

Paced Email is a privacy-first productivity tool based in the UK. We help you achieve a calmer email inbox while providing added privacy and identity protection. Use personalised or anonymous Paced Email addresses to buffer yourself from messages until you want them. Batch by day, week or month into convenient digests. Can also be used as a super effective burner email provider with a single click. Create disposable email addresses from your browser with our Safari, Chrome and Firefox compatible addon.

**Average Rating:** 4.9/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate Paced Email?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)
- **Attachment Search:** 10.0/10 (Category avg: 8.3/10)
- **Email Automation:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Paced Email?

- **Seller:** [Jemcode](https://www.g2.com/sellers/jemcode)
- **Year Founded:** 2014
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58b6895d001301063809502e6083177c4142931181df80cfac428c67c69a6064&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjemcode&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 84% Small, 4% Medium

#### What Do G2 Reviewers Say About Paced Email?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Paced Email, appreciating its intuitive setup and efficient management features.
- Users find the **initial setup easy and intuitive** , making the onboarding process smooth and efficient for everyone.
- Users value the **automation capabilities** of Paced Email, enabling seamless workflows and efficient message management.
- Users value the **efficient collaboration features** of Paced Email, enhancing organization and teamwork effortlessly.
- Users appreciate the **incredible customer support** of Paced Email, ensuring quick resolution of issues and ongoing assistance.

##### Cons

- Users feel that the **spam feature needs improvements** to prevent unwanted emails from reaching their Gmail accounts.

#### What Are Recent G2 Reviews of Paced Email?

**["Effortless Email Management with Stellar Support"](https://www.g2.com/survey_responses/paced-email-review-12234086)**

**Rating:** 5.0/5.0 stars

_— Shanon A._

[Read full review](https://www.g2.com/survey_responses/paced-email-review-12234086)

**["Fast, privacy-first email aliasing with focused digests"](https://www.g2.com/survey_responses/paced-email-review-11619336)**

**Rating:** 5.0/5.0 stars

_— Luca P._

[Read full review](https://www.g2.com/survey_responses/paced-email-review-11619336)

#### What Are G2 Users Discussing About Paced Email?

- [What is Paced Email used for?](https://www.g2.com/discussions/what-is-paced-email-used-for) - 1 comment

### [Right Inbox](https://www.g2.com/products/right-inbox/reviews)

Easy-to-use email tracking, email templates, and email scheduling for Gmail. Right Inbox is a free Gmail extension to track emails, add reminders, and send scheduled emails later that skyrocket reply rates. More than 250,000+ professionals have added this powerful Gmail extension for next-level email productivity. Upgrade your Gmail with super power features: – Email Tracking: See who opens & clicks your emails – Email Sequences: Schedule automated follow-up emails – Email Reminders: Create reminders to follow up with important emails – Email Templates: Save your best performing emails as a template to be used later – Scheduled Emails: Schedule emails to be sent at a later time – Embed Gifs: Search for and add gifs directly in your email message – Sync to your CRM: Sync your email activity - such as sends, opens, and replies to Salesforce, Zoho, or Pipedrive. “Right Inbox is like having a personal assistant. Couldn’t go without it anymore.” - Peter Why Choose Right Inbox? – Over 100,000 downloads & 12,259+ reviews – Free forever tier – Works on Chrome, Firefox, and Safari browsers – Syncs to CRMs like Salesforce, Zoho, Pipedrive and more – Installs in \<30 seconds – Sits right within your Gmail inbox Learn more at www.rightinbox.com

**Average Rating:** 4.8/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Right Inbox?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Attachment Search:** 7.2/10 (Category avg: 8.3/10)
- **Email Automation:** 9.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Right Inbox?

- **Seller:** [RightInbox](https://www.g2.com/sellers/rightinbox)
- **Year Founded:** 2014
- **HQ Location:** Austin, Texas
- **Twitter:** @RightInbox  
695 Twitter followers
- **LinkedIn® Page:** [ke.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dacba57d449a81eab45b1edf106c7270b08528f8b02e4bdb5a15d8c7b160f431&secure%5Burl%5D=https%3A%2F%2Fke.linkedin.com%2Fcompany%2Fright-inbox&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 71% Small, 13% Medium

#### What Do G2 Reviewers Say About Right Inbox?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Right Inbox, enjoying simple setup and intuitive email management features.
- Users value the **email tracking feature** of Right Inbox, enhancing their ability to manage communication effectively.
- Users value the **customizable reminder function** in Right Inbox for efficient email management and follow-ups.
- Users find Right Inbox **simple and reliable** , with quick setup and effective email tracking features enhancing their workflow.
- Users find the **initial setup incredibly easy** , allowing for quick access to features and efficient email management.

##### Cons

- Users are frustrated by the lack of **subscription management** features and recurring credit card charge issues.
- Users report **bug issues** with Right Inbox, especially when using it on the Chrome browser, causing loading problems.
- Users experience **email delays** , requiring potential reinstallation for emails to send properly, causing frustration.
- Users experience **email loss** with Right Inbox, needing to reinstall due to messages getting stuck in drafts or 'send later'.
- Users report frustrating issues with the **'send later' function** , leading to emails getting stuck in drafts instead of being sent.

#### What Are Recent G2 Reviews of Right Inbox?

**["A Must-Have Tool for Timely Communication"](https://www.g2.com/survey_responses/right-inbox-review-12574393)**

**Rating:** 5.0/5.0 stars

_— Daiva S._

[Read full review](https://www.g2.com/survey_responses/right-inbox-review-12574393)

**["Effortless Email Scheduling Made Easy"](https://www.g2.com/survey_responses/right-inbox-review-12385285)**

**Rating:** 4.5/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/right-inbox-review-12385285)

#### What Are G2 Users Discussing About Right Inbox?

- [Is Right Inbox free?](https://www.g2.com/discussions/is-right-inbox-free)
- [How do I use right inbox?](https://www.g2.com/discussions/how-do-i-use-right-inbox)
- [Does Right Inbox work with Outlook?](https://www.g2.com/discussions/does-right-inbox-work-with-outlook)
- [What is right Inbox on Gmail?](https://www.g2.com/discussions/what-is-right-inbox-on-gmail)

### [BlueMail](https://www.g2.com/products/bluemail/reviews)

BlueMail is a, secure, and free cross-platform email and calendar application designed to manage an unlimited number of email accounts from various providers. It offers a unified inbox, allowing users to consolidate all their email accounts into a single, user-friendly interface. With support for IMAP, POP3, and Exchange protocols, BlueMail ensures seamless integration with services like Gmail, Outlook, Yahoo Mail, and more. The app is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS, providing a consistent experience across devices. Key Features and Functionality: - Unified Inbox: Consolidates emails from all accounts into one view, simplifying email management. - Integrated Calendar: Allows users to plan events, invite contacts, and set notifications directly within the app. - Instant Push Notifications: Delivers emails instantaneously, ensuring timely communication. - Email Clustering: Organizes emails by sender and group, decluttering the inbox and enhancing productivity. - GemAI Integration: Utilizes advanced AI technologies to assist in composing, summarizing, and replying to emails efficiently. - MagicSync: Enables secure backup and synchronization of accounts and settings across devices. - Privacy and Security: Employs industry-leading protocols, including SSL/TLS and STARTTLS, to secure communications and offers features like PGP encryption and S/MIME support. Primary Value and User Solutions: BlueMail addresses the challenges of managing multiple email accounts by providing a unified, intuitive platform that enhances productivity and organization. Its AI-powered features streamline email composition and management, saving users time and effort. The integrated calendar and task management tools help users stay on top of their schedules and tasks. With a strong emphasis on privacy and security, BlueMail ensures that users' data remains protected, making it a reliable choice for both personal and professional communication needs.

**Average Rating:** 4.3/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate BlueMail?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Attachment Search:** 7.9/10 (Category avg: 8.3/10)
- **Email Automation:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind BlueMail?

- **Seller:** [BlueMail](https://www.g2.com/sellers/bluemail)
- **HQ Location:** N/A
- **Twitter:** @BlueMail  
32,485 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4da00a318d8f833c23de81f2486452d3554eefcc086dcf125b3f64d93feb7096&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15173295%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 55% Small, 26% Large

#### What Do G2 Reviewers Say About BlueMail?

_AI-generated summary from verified user reviews_

##### Cons

- Users experience **random bugs with outbound messages and attachments** , leading to frustration and reduced usage of BlueMail.
- Users experience **missing features** in BlueMail, leading to unreliable outbound messaging and frustrating failures.
- Users often face **technical issues** with BlueMail, experiencing random failures when sending attachments that hinder reliable usage.

#### What Are Recent G2 Reviews of BlueMail?

**["lOOKS NEAT AND EFFICIENT"](https://www.g2.com/survey_responses/bluemail-review-9516383)**

**Rating:** 4.5/5.0 stars

_— David F._

[Read full review](https://www.g2.com/survey_responses/bluemail-review-9516383)

**["Excellent"](https://www.g2.com/survey_responses/bluemail-review-10787095)**

**Rating:** 5.0/5.0 stars

_— Micaela R._

[Read full review](https://www.g2.com/survey_responses/bluemail-review-10787095)

#### What Are G2 Users Discussing About BlueMail?

- [Which email app is best?](https://www.g2.com/discussions/which-email-app-is-best)
- [How secure is BlueMail?](https://www.g2.com/discussions/how-secure-is-bluemail)
- [Is BlueMail a good app?](https://www.g2.com/discussions/is-bluemail-a-good-app)
- [What is BlueMail used for?](https://www.g2.com/discussions/what-is-bluemail-used-for) - 1 comment

### [Emailgistics](https://www.g2.com/products/emailgistics/reviews)

Emailgistics is an advanced email management solution designed to enhance Microsoft Outlook 365 shared mailboxes. This software focuses on automation, intelligent routing, and performance tracking, providing a structured, data-driven approach to managing emails. By streamlining shared inbox management, Emailgistics aims to boost team efficiency, accountability, and collaboration, fundamentally transforming how organizations handle their email communications. This solution is particularly beneficial for organizations that deal with high volumes of incoming messages and require a systematic approach to ensure timely responses. Emailgistics addresses common challenges associated with email management, such as the risk of missed messages and delayed replies. By automating the assignment of emails to the appropriate team members, Emailgistics significantly reduces the time spent on manual triage, allowing teams to concentrate on delivering prompt and accurate replies to customers. Key features of Emailgistics include automated message assignment, customizable workflow rules, and one-click availability controls. These functionalities enable teams to manage email interactions efficiently without becoming overwhelmed by administrative tasks. The automation aspect ensures that messages are routed to the right individual, which not only speeds up response times but also enhances accountability among team members. This structured approach promotes a collaborative and efficient work environment, where team members can focus on their core responsibilities rather than getting bogged down by email overload. Additionally, Emailgistics provides performance tracking tools, such as real-time dashboards and detailed reports on response times and productivity metrics. These data-driven insights empower managers to make informed decisions, refine team performance, and continuously improve email management processes. By analyzing performance metrics, organizations can identify areas for improvement and implement strategies to enhance overall efficiency, ensuring that every team member is contributing effectively to email communications. Seamlessly integrated with Outlook 365, Emailgistics enhances existing workflows without disrupting established practices. This integration allows teams to optimize their email management processes, leading to faster, more reliable responses and improved collaboration. By adopting Emailgistics, organizations can transform their email handling capabilities, ensuring that they meet customer expectations while maintaining a high level of operational efficiency.

**Average Rating:** 4.7/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Emailgistics?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Attachment Search:** 7.8/10 (Category avg: 8.3/10)
- **Email Automation:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Emailgistics?

- **Seller:** [Emailgistics](https://www.g2.com/sellers/emailgistics)
- **Company Website:** emailgistics.com
- **Year Founded:** 2018
- **HQ Location:** Oakville, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fba35cfda2e241ab9afb27436740621bd4670999226917eeda47386f7f40b960&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femailgistics&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Manufacturing
- **Company Size:** 44% Medium, 42% Small

#### What Do G2 Reviewers Say About Emailgistics?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** of Emailgistics, enhancing implementation and ongoing assistance for better management.
- Users praise the **ease of use** in Emailgistics, appreciating the quick setup and intuitive dashboard navigation.
- Users love the **time-saving benefits** of Emailgistics, enhancing productivity and streamlining email management effectively.
- Users appreciate the **efficient email management** in Emailgistics, enhancing workflows and improving customer service effectiveness.
- Users value the **enhanced team collaboration** with Emailgistics, improving workflows and personalizing email management effectively.

##### Cons

- Users face **archiving issues** that complicate email management and require significant training to overcome.
- Users find the **difficult setup** process time-consuming and challenging, especially with numerous accounts and rules to manage.
- Users experience **slow loading** times when searching folders and using the Outlook add-on, impacting their efficiency.
- Users desire **better folder management options** , including sharing rules and the ability to fully close folders.
- Users face challenges due to a **lack of training** , struggling to adapt to the new email management approach.

#### What Are Recent G2 Reviews of Emailgistics?

**["Effortless Email Management with High Team Accountability"](https://www.g2.com/survey_responses/emailgistics-review-13001649)**

**Rating:** 5.0/5.0 stars

_— Dean P._

[Read full review](https://www.g2.com/survey_responses/emailgistics-review-13001649)

**["Great support - quick, smart and thorough!"](https://www.g2.com/survey_responses/emailgistics-review-12842117)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/emailgistics-review-12842117)

### [Boomerang for Outlook](https://www.g2.com/products/boomerang-for-outlook/reviews)

Boomerang for Outlook is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and email management tool for Outlook - Trusted by millions of users all over the world - SOC 2 Type 2 certified - Featured in The New York Times, Lifehacker, The Next Web, and more - Used by organizations like Lyft, Netflix, Twitter, and more The ultimate calendar scheduling app and email productivity tool for Outlook™. You can schedule meetings right from your inbox, schedule emails to be sent later, track responses, set up recurring emails, and use AI to write better emails. ▣ The best way to schedule meetings ▣ Schedule meetings via a clickable, always up to date, patented Magic Live Calendar sent in your email invite. 🗓 Bookable Schedule: Set up a schedule of available times, use it again and again. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Suggest Times: Schedule one-off meetings in a single email - no more back and forth. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Share Free/Busy: A lightweight way to share your availability without giving up your privacy, even across domains! The person you’re simply clicks on a time slot and confirms. You both automatically have events placed on your calendar complete with details like phone number, Google Meet, or Zoom meeting link. Plus you’ll both receive reminder emails before the meeting. ▣ Tame your inbox ▣ ✓ Track responses ✓ Track emails with read receipts ✓ Schedule emails to automatically send when you want ✓ Set up recurring emails ✓ Pause your inbox ✓ “Snooze” incoming emails. Boomerang helps keep your Inbox clean, without losing track of important messages. And it’s the only email reminder service that can alert you if you do not get a reply to a message. Boomerang also includes Respondable, an AI-powered assistant that predicts the likelihood that the message will receive a response, right in your compose window.G

**Average Rating:** 4.4/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Boomerang for Outlook?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.8/10)
- **Attachment Search:** 8.3/10 (Category avg: 8.3/10)
- **Email Automation:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Boomerang for Outlook?

- **Seller:** [Baydin](https://www.g2.com/sellers/baydin-d2da2244-230b-46e0-bfd2-fdf624734ea0)
- **Year Founded:** 2010
- **HQ Location:** Mountain View, California, United States
- **Twitter:** @boomerang  
5,320 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc5053031b76b5d0fb3a07e1df1e8539d4f026bb6cecdfece93bf2eaebe70d00&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1124420%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Education Management, Higher Education
- **Company Size:** 48% Small, 27% Medium

#### What Are Recent G2 Reviews of Boomerang for Outlook?

**["Boomerang is brilliant for simplifying meeting bookings!"](https://www.g2.com/survey_responses/boomerang-for-outlook-review-9234612)**

**Rating:** 5.0/5.0 stars

_— Tim M._

[Read full review](https://www.g2.com/survey_responses/boomerang-for-outlook-review-9234612)

**["Helpful Email Reminders, But Needs More Automation"](https://www.g2.com/survey_responses/boomerang-for-outlook-review-11848203)**

**Rating:** 5.0/5.0 stars

_— Rachel T._

[Read full review](https://www.g2.com/survey_responses/boomerang-for-outlook-review-11848203)

#### What Are G2 Users Discussing About Boomerang for Outlook?

- [What is Boomerang for Outlook used for?](https://www.g2.com/discussions/what-is-boomerang-for-outlook-used-for)
- [How do I remove boomerang from Outlook?](https://www.g2.com/discussions/how-do-i-remove-boomerang-from-outlook)
- [What is Boomerang for email?](https://www.g2.com/discussions/what-is-boomerang-for-email)
- [Is Boomerang for Outlook Safe?](https://www.g2.com/discussions/is-boomerang-for-outlook-safe)
- [How do I use Boomerang with Outlook?](https://www.g2.com/discussions/how-do-i-use-boomerang-with-outlook)

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 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated 

Products classified in the overall Email Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Email Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Email Management category.

In addition to qualifying for inclusion in the Email Management Software category, to qualify for inclusion in the Small Business Email Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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