Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Great partnership with Trengo"
4/5
What do you like best about Trengo?

Since April, we’ve been working with Trengo on a pilot project to integrate a live chat feature into our website, and the experience has been very positive. The collaboration has been smooth and efficient from the start.<br><br>Our project lead, Charlotte, has been outstanding. She’s highly knowledgeable about Trengo, always available to answer our questions, and provides tailored advice that fits our business needs. Her proactive and solution-oriented approach has made a big difference. We truly appreciate her involvement and support throughout the pilot. Review collected by and hosted on G2.com.

What do you dislike about Trengo?

So far, we haven’t encountered any major issues. However, as we continue exploring Trengo’s features, we’re curious to see more advanced functionalities and how they could further benefit our business. A bit more insight into long-term integration possibilities and scalability would be helpful as we consider next steps beyond the pilot phase. Review collected by and hosted on G2.com.

See what 244 reviewers think of Trengo

4.3 out of 5 · Verified reviews from real users

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