The potential is clear, easy to start using

it reads all my past emails and can interpret them in my style, not the formatting of regular LLMs exposed to the whole world. this means i can ask it questions specifically pertaining to my own documents and client interactions. and it can also run reports on this info, generate analysis on client profiles, etc. very useful

Shortwave is all about leaving your inbox empty. if you get into that mode of work you get addicted. Shortwave search capabilities are awesome as you can elaborate and ask the AI more precisely what email you are looking for specifically, and it's fast. I also like the AI tweaking my emails and making them better. I never send an email anymore without AI upgrading my emails, making them more professional, elaborative, and clear. They have a new feature which is called Team Comments, where I can add comments to the team on specific emails enhancing my collaboration. I use it every day all day. left my other email program as Shortwave became my focal communication center and they made it so easy. Their support is quick and to the point so whenever I tackle anything they are there to help and provide some guidance.