Appier AIRIS (formerly Woopra)
Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams. As data flows into Woopra, People Profiles reveal a full behavioral history for each user, from their first touch to conversion and beyond. Making every engagement an opportunity to create more personalized experiences and support. Advanced analytics features include non-linear Customer Journeys, Trends and Retention reports powered by consolidated data. Translating numbers into people and opening entirely new views of the who, the what and the how in your data. Finally, Woopra's Triggers empower teams to take real-time action on their data. Automatically personalize page content, trigger a chat message, enrolls segments drip campaigns, update a lead status or customize a promotion with zero latency. Combined with powerful behavioral and demographic data, companies are able to deliver personalized experiences through the right channel, at the right time. With more than 200,000 users and 1,000 innovative customers across the world, Woopra provides the first unified analytics solution that is used by SaaS, eCommerce and On-Demand services for understanding, engaging and connecting with customers through data.
Average Rating: 4.4/5.0
Total Reviews: 197
How Do G2 Users Rate Appier AIRIS (formerly Woopra)?
- Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
- Reports: 9.2/10 (Category avg: 8.8/10)
- Campaign Tracking: 8.9/10 (Category avg: 8.3/10)
- Web Analytics: 8.8/10 (Category avg: 8.7/10)
Who Is the Company Behind Appier AIRIS (formerly Woopra)?
- Seller: Appier
- Year Founded: 2012
- HQ Location: Taipei, Taiwan
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Twitter: @GoAppier
1,230 Twitter followers -
LinkedIn® Page: www.linkedin.com
862 employees on LinkedIn® - Ownership: TYO: 4180
Who Uses This Product?
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 53% Small, 34% Medium
What Do G2 Reviewers Say About Appier AIRIS (formerly Woopra)?
AI-generated summary from verified user reviews
Pros
- Users value the real-time analytics of Appier AIRIS, enabling quick decisions through insightful visual reports.
- Users value the user-friendly interface of Appier AIRIS, making it easy to analyze customer data effectively.
- Users appreciate the real-time analytics and friendly interface of Appier AIRIS, enhancing data gathering and insights.
- Users value the real-time insights generated by Appier AIRIS, enhancing their decision-making with quick access to customer data.
- Users appreciate the real-time analytics of Appier AIRIS, enabling timely decision-making and insights into customer behavior.
Cons
- Users express concern over limited data retention and reporting options, which restricts comprehensive analysis capabilities.
- Users find a steep learning curve with Appier AIRIS, particularly those unfamiliar with analytics platforms.
- Users face a steep learning curve with Appier AIRIS, especially those new to analytics platforms.
- Users find the complexity of built-in formulas and onboarding in AIRIS can hinder their overall experience.
- Users find the complex setup challenging, wishing for more in-app guidance to ease the onboarding process.
What Are Recent G2 Reviews of Appier AIRIS (formerly Woopra)?
"Excellent customer support and easy to use"
Rating: 4.0/5.0 stars
— Vicky Fang 房華娟 .
"Irreplaceable; Technique Tool for Marketing"
Rating: 5.0/5.0 stars
— Verified User in Education Management
What Are G2 Users Discussing About Appier AIRIS (formerly Woopra)?
- What is Woopra used for?
- What does Woopra do? - 1 comment
- How do I track a user journey on my website? - 1 comment
- What is woopra com? - 1 comment
- How do you use Woopra? - 1 comment

