I really like Bright Data's accessibility, as it provides a wide range of preconfigured scrapers targeting various platforms and data modalities. This allows me to easily pick and choose tools in an off-the-shelf manner and deploy them with simplicity. I also appreciate Bright Data's proxy service, which facilitates a straightforward setup for running our own developed scrapers. This capability is invaluable, as setting up a proxy service independently can be challenging. The seamless proxy integration through Bright Data enables us to effectively deploy our scrapers, simplifying the complexity typically associated with such tasks. Overall, Bright Data offers ease of use and powerful infrastructure, which enhances our data collection capabilities and operational efficiency. Review collected by and hosted on G2.com.

I find the range of tools provided by Bright Data somewhat limited. There are specific platforms that I would like to explore further, but it seems that Bright Data does not currently offer pre-made frameworks for those within its suite. This requires us to develop our own custom solutions, which can be a risk. Consequently, there is potential to expand coverage and provide a more streamlined experience for accessing and deploying those tools. Review collected by and hosted on G2.com.

I appreciate Bright Data's online filtering functions, which make it incredibly easy to assess available data and determine the volume of data we can obtain within a specified budget. The ability to filter data that is most pertinent to our research needs is invaluable, allowing us to focus on the most relevant information. Additionally, being able to save these filters into templates for quick reference enhances our workflow efficiency. I am particularly impressed with how responsive Bright Data is; the quick support they provided was instrumental in helping us obtain desired data promptly. The initial setup of Bright Data was straightforward, with everything being very direct and quick, which greatly facilitated our transition to using their service. Review collected by and hosted on G2.com.

The online filtering feature can be slow sometimes due to the amount of data. Review collected by and hosted on G2.com.

I appreciate how Bright Data simplifies web scraping by integrating a browser-like environment, providing a real-time visual experience, and enabling me to see exactly what I'm scraping. This feature significantly enhances my ability to bypass traditional barriers, such as firewalls and bot protections, without needing to write additional code. The multitasking feature is particularly impressive, allowing me to open multiple tabs and apps simultaneously, which boosts my productivity and efficiency. I am also fond of the session maintenance feature; it conveniently shares sessions across different tabs, which streamlines my workflow. Moreover, I find the support and documentation very helpful. Even when I was initially unfamiliar with the dashboard, the assistance provided made it easy to adapt and leverage Bright Data effectively in an AI-guided environment. Also, the human support was very good and responsive. A gentleman named Omri supported me when I had an issue regarding setting up a scraper. He gave me prompt support and was able to quickly resolve the issue. Top guy. The transition from using other software to Bright Data has been beneficial for managing and running tasks on the cloud without the complications of local setup. Review collected by and hosted on G2.com.

A point of frustration is the inability to easily create custom datasets directly, as I did not see a create custom dataset button; I have to search, which seems inefficient. Review collected by and hosted on G2.com.

I truly appreciate the user-friendly interface and platform. It's incredibly easy to work with, and the team consistently introduces new features and innovations to meet evolving needs and enhance the user experience.

The customer service is excellent. The account managers are not only helpful and polite but are also committed to quickly and effectively solving any issues that arise. The datasets themselves are rich and fascinating, offering a great deal of value. Review collected by and hosted on G2.com.

My main frustrations are with the platform's session management. The timeout period for a session is quite short, which can be inconvenient. Additionally, logging into the platform using a code doesn't always work smoothly or reliably.

Like with any web-based platform, occasional bugs appear in datasets and their exports, as well as in the purchasing process. However, these issues are usually resolved by simply updating the browser session. Review collected by and hosted on G2.com.

We've written many spiders, but after using BD for the past year on a few sites, we will choose them whenever it is possible to extract the data we need using their service.

We've run into a variety of issues over that year and they have all been addressed - most of them promptly. Enhancements to the extracted data or to the scope of data to be extracted have also been implemented. The service is at least as reliable as the spiders we've built ourselves and using BD is both faster and more cost efficient. Review collected by and hosted on G2.com.

On my most recent problem reports, the fixes took about 9 days, which is a little longer than we'd like. In this case we were able to work around it with our customer, but if we could keep that down to a few days in the future, it would cause us less discomfort. Review collected by and hosted on G2.com.

I’ve been using Bright Data for the past year for a research report, and it has been incredibly helpful and indispensable in the process.

The proxy network was fast, reliable, and easy to integrate. Even though I don’t have experience with making API calls, the user interface is intuitive and simple to navigate, making the setup seamless.

It allowed me to gather the data I needed efficiently, and the various proxy options, worked perfectly for my needs and not only that but customer support is quick and helpful.

I highly recommend Bright Data and I will be continue using it for future projects for sure! Review collected by and hosted on G2.com.

I can't find any downsides to using Bright Data! Review collected by and hosted on G2.com.

I am truly grateful to Bright Data for providing me with access to valuable data, particularly Glassdoor employee reviews, which were essential for my research. I greatly appreciate their great customer support, as they were always available to help when I had questions, which made the experience smooth and assured. Using Bright Data was a significant improvement for my team, helping us transition from a lot of manual work to utilizing their database seamlessly. The initial setup of Bright Data was straightforward, and validating the data quality was easy. Overall, my experience with Bright Data has been remarkable, and I would recommend it to a friend or colleague. Review collected by and hosted on G2.com.

There is nothing I disliked about Bright Data. Review collected by and hosted on G2.com.

Bright Data delivers a robust, all-in-one platform for web data extraction, proxy management, and automated scraping at scale. The infrastructure supports over 150 million proxy IPs from 195 countries, offering extensive geo-targeting, session management, and rotation options.

The Web Scraper API and Scraping Browser provide programmatic and no-code access to structured web data, with built-in AI algorithms for data cleaning and structuring. The Web Unlocker tool effectively bypasses anti-bot mechanisms, ensuring high success rates even on challenging websites. Serverless functions and ready-made templates streamline the setup for common scraping tasks, reducing engineering overhead.

Bright Data maintains a strong focus on ethical and compliant data collection, with transparent consent processes for residential proxies and robust compliance with GDPR and CCPA regulations. The platform’s security and privacy measures, including ISO 27001 certification and proactive abuse prevention, are industry-leading. Review collected by and hosted on G2.com.

No negative factors or functions that I don't like Review collected by and hosted on G2.com.

In the first phase of my research, I used Bright Data’s services to scrape data from the AdultWork website in the United Kingdom. The extracted data played a critical role in analyzing trafficking-related indicators and the illicit massage industry. What stood out to me the most was the prompt delivery and the consistently responsive support from the Bright Data team.

As I move into the next phase of my research—I will be re-visiting the dataset for training classification models using this data. Currently, working with Bright Data to customize a scraper for a related study. We, at Bar Ilan University deeply value their work and look forward to continuing this partnership in future projects. I believe this partnership reinforces my research in time and efficiency to target social, policy and technological contributions to the data-driven methodologies in combating the crime of human trafficking. Review collected by and hosted on G2.com.

I dont have anything to add at this point of my collaboration with them. Review collected by and hosted on G2.com.

They give you a bunch of solutions, countries and all kind of proxies you can choose from and configure your solution accordingly. Also, they have a good service that will help yo configure investigate and solve issues that you ran into Review collected by and hosted on G2.com.

although they did gave me a good service eventually, it took them almost a day to answer my question and go live on zoom with me. Not sure whose fault that was, but my production was influenced by the proxy issue i had and waiting a day to get a response was not that nice (once they wrote me back - we immediately took care of it with professionally and kindly) Review collected by and hosted on G2.com.