cux.io Reviews & Product Details

One of the best things - you are almost totally independent of your developers. You don't need to constantly ask them to add something to your website code to measure goals and create funnels, segments and filters. The retroactive analysis also came out very handy at the beginning of my journey with CUX when I was unsure about what I wanted to measure and later when I started to build and check the hypotheses.

CUX also has excellent customer support. They've helped me a lot when I was stuck setting complicated goals or funnels and are very open about accepting suggestions. Review collected by and hosted on G2.com.

As CUX offers a pretty innovative way of working with data for UX designers, it will take some time to fully understand its capabilities and what you can achieve using it. As in any other analytical tool - you won't find here any magical dashboard or set of data that will tell you all about your product or customers because magic is not in metrics but in your mindset. To unlock CUX's full capacity, you definitely will need a basic understanding of how your website is built and how to use Chrome DevTools. Review collected by and hosted on G2.com.

CUX is a superb & innovative screen recording tool, which you can use to record user sessions and see precisely what’s working and what isn’t.

The great thing for us about Cux is that it allowed us to combine two former tools. Our heatmaps tool and our event tracking tool. Having this data together and easy to access has really allowed me to offer better user insights internally and shape our product road map.

Strongly recommend. It helped us a lot. Review collected by and hosted on G2.com.

Can't think of anything, perhaps one thing that you just need to dive deeper into technical aspects of data analysis, but I guess that's the issue with all these kinds of tools. Review collected by and hosted on G2.com.

CUX is a user behaviour analysis tool that can be used by anyone who has an interest in understanding their users. It's great for companies, professionals and individuals alike. One of the key features of this tool is that it is able to highlight where the user pain points are within your site and give you tips on how to improve them, which makes it a great investment for. I am very pleased with the results and support that they have provided. If you are looking for a tool to help you analyse your users, then I would highly recommend CUX! Review collected by and hosted on G2.com.

- When trying to load some data the app sometimes freezes but support did a great job to resolve all the problems.

- Although the interface is user friendly it's hard to explore all of the features without buying extra onboarding - providing users with some tutorials would be highly recommended Review collected by and hosted on G2.com.

I love the fact that I can track user experiences and behavior and gather insights into their pain points. It's amazing that our team can draw meaningful conclusions in just a few minutes after implementing the tool and setting up proper goals and waterfalls.

Also, the team's pivot into making qualitative analytics more approachable, inclusive, intuitive, and most importantly, less time-consuming is especially laudable. New features - like alerts - are looking very promising!

I'm also a keen participant in Paulina's workshops – it's great to see a CEO so devoted and so knowledgeable. I've learned a lot about quick wins and ways of marketing activities optimizations. Review collected by and hosted on G2.com.

So far, there is nothing that I could dislike. Review collected by and hosted on G2.com.

The overall interface, which is very clear, easy to navigate and provides quick reaching the most essential parts and features offered by the tool. Much information is provided by heatmpas and users' behavior recordings, that easily brings first meaningful insights and conclusions. Filtering options included, helps to put the most focus on particular users' behavior, to gather the data and allign further steps to solve found weakpoints. Also support provided by the tool owners is something worth mentioning. Review collected by and hosted on G2.com.

I can't find any serious issues I could complain about, as the most of problems met while working with it, were caused by our internal system. Sometimes the data loading took more time than expected, but that's not a serious problem. Review collected by and hosted on G2.com.

The flow of the product and the ability to see how the user navigates the process Review collected by and hosted on G2.com.

The pain of setting up process steps and detailing required Review collected by and hosted on G2.com.

I have a furniture webshop where clients need a lot of time and visits to make an order. Cux.io give me a view on full process (history of client from first visit until they buy), not only single session. Review collected by and hosted on G2.com.

Maybe trial should be more generous (more pageviews), because when I`ve started I didn`t know what`s going on and I reached free limit of pageviews very fast. Review collected by and hosted on G2.com.

Great analitycis data. No more problems with semi-good A/B testing, CUX brings all we need Review collected by and hosted on G2.com.

It is hard to point out, but like all new tools there is a barrier at the beginning Review collected by and hosted on G2.com.

Intuitive interface, excellently presented data. The ability to set your own goals allows you to focus on the most important aspects for us, without unnecessary data. Review collected by and hosted on G2.com.

A definitely prohibitive price for small businesses. I would have gladly used the tool earlier, but unfortunately, the number of necessary tools at the beginning of the path means we have to decide which ones are a priority. Review collected by and hosted on G2.com.

Personally I think that the best think about Cux.io is simplicity and awareness of user's needs Review collected by and hosted on G2.com.

If I have to point one thing that is not the best, in my opinion, this would surely be the graphic and the whole layout that could be more customized. Review collected by and hosted on G2.com.