Best CRM Software - Page 2

How Many CRM Software Products Does G2 Track?

Total Products under this Category: 2,819

Category Stats (Nov 2026)

  • Average Rating: 4.42/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: HelloGrowthCRM (+29.64%) - Among all products in this category, HelloGrowthCRM recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 130,600+ Authentic Reviews
  • 2,819+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for CRM Software

G2 Grid® for CRM Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Sales Cloud, HubSpot Sales Hub, monday CRM, Pipedrive, Close, Zoho CRM, Bigin by Zoho CRM, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=monday-crm&focus%5B%5D=pipedrive&focus%5B%5D=close&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign)

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand. Trusted by more than 10,000 businesses worldwide, Capsule is built for teams that want the structure of a bigger CRM system without the complexity or setup headaches that usually come with one. It brings sales tracking, contact management, and project tracking together in one place, so your team can spend less time managing software and more time managing relationships. Capsule connects to the tools businesses already use - like email, accounting software, and marketing platforms - and now offers an AI integration, available via Model Context Protocol (MCP), that lets supported AI tools answer questions about your CRM data in plain language. No dashboards to build, no filters to configure - just ask. Here's what makes it work for growing teams: Contact and company management: every interaction, note, email, and document lives in one place, so you walk into every call or meeting already knowing where things stand. Visual sales pipelines: see exactly where every deal is and what needs your attention next, with the flexibility to build different pipelines for different sales processes. Built-in task and calendar management: follow-ups and meetings are linked directly to the right contact or deal, so nothing gets missed and no one has to keep it all in their head. Project and case tracking: keep delivery and after-sale work moving with simple boards, milestones, and stages, so sales and delivery teams are always working from the same page. Easy integrations: connect Capsule to the tools you already rely on, with even more possible through its API and growing AI/MCP capabilities. Reporting tools turn your pipeline and activity data into a clear, honest picture of how sales are really going, so decisions get made on real numbers instead of gut feel. And as your team grows, you can control who sees and edits what - so Capsule scales with you instead of becoming something you have to manage around. At its core, Capsule is built for businesses that want a CRM that feels quick to set up and easy to keep organized from day one, without giving up the depth needed to handle more complex sales or client work as the business grows.

Average Rating: 4.7/5.0

Total Reviews: 523

G2 Deal: 20% off the monthly price per user of any paid Capsule plan for 12 months

Capsule CRM is a growth-oriented CRM tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptional work. G2 customers can get 20% off the monthly price per user of any paid Capsule plan for the first 12 months.

Price: ~~$21-$75 per user per month.~~ → $16.80-$60 per user per month.

View this exclusive G2 deal

How Do G2 Users Rate Capsule CRM?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.4/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.1/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Capsule CRM?

  • Seller: Capsule
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Manchester, GB
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Owner
  • Top Industries: Consulting, Marketing and Advertising
  • Company Size: 93% Small, 7% Medium

What Do G2 Reviewers Say About Capsule CRM?

AI-generated summary from verified user reviews

Pros
  • Users find Capsule CRM incredibly easy to use, making it perfect for beginners and efficient for small businesses.
  • Users consistently praise the exceptional customer support of Capsule CRM, highlighting quick responses and effective solutions.
  • Users appreciate Capsule CRM for its user-friendly design, making sales management simple and efficient for small businesses.
  • Users value the simplicity of Capsule CRM, appreciating its easy setup and user-friendly design for effective management.
  • Users appreciate the intuitive task management in Capsule CRM, enhancing productivity and clarity in daily priorities.
Cons
  • Users desire additional missing features, such as more templates and improved options for managing customer information.
  • Users note the limited customization options in Capsule CRM, which may hinder personalized usage for some needs.
  • Users face integration issues with Capsule CRM, limiting collaboration and reliance on third-party tools for functionality.
  • Users find the incomplete information limitations hinder effective decision-making and evaluation of sales contributions in Capsule CRM.
  • Users find the steep learning curve of Capsule CRM challenging, wishing for better resources to master the features.

What Are Recent G2 Reviews of Capsule CRM?

What Are G2 Users Discussing About Capsule CRM?

CRMOne

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way. With CRMOne, businesses can empower themselves with one seamless solution that can manage their customer relationships all in one place without compromising any features that they may need for sales and marketing without breaking the bank. From lead management and sales pipeline tracking to customer support and analytics, CRMOne offers a versatile toolkit to meet the diverse needs of businesses across various industries. CRMOne has a rich history of empowering over 4000 startups, growing businesses, and enterprises worldwide, showcasing a commitment to excellence and innovation.

Average Rating: 4.8/5.0

Total Reviews: 1,044

How Do G2 Users Rate CRMOne?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Workflow Capability: 9.4/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.8/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.5/10 (Category avg: 8.7/10)

Who Is the Company Behind CRMOne?

  • Seller: CrmOne
  • Year Founded: 2022
  • HQ Location: Menlo Park, US
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 32% Small, 24% Medium

What Do G2 Reviewers Say About CRMOne?

AI-generated summary from verified user reviews

Pros
  • Users value the effective lead management in CRMOne, enhancing collaboration and ensuring streamlined communication across teams.
  • Users value the effective customer management of CrmOne, enhancing collaboration and response times for better support.
  • Users appreciate the ease of use of CRMOne, enjoying quick access and navigation across all devices.
  • Users commend the fast and effective customer support provided by CRMOne, enhancing overall service quality and engagement.
  • Users benefit from automated reminders and streamlined workflows, enhancing efficiency and improving response times significantly.
Cons
  • Users feel there is limited customization for advanced needs, hindering the system’s ability to meet specific requirements.
  • Users find the learning curve challenging, especially when trying to navigate the system as newcomers.
  • Users face a steep learning curve with CRMOne due to complex onboarding and insufficient beginner-friendly tutorials.
  • Users find the limited features of CRMOne make attaching files and using the mobile version challenging.
  • Users find CRMOne lacks advanced features for productivity tracking and complex task automation, limiting its effectiveness.

What Are Recent G2 Reviews of CRMOne?

Less Annoying CRM

A CRM without all the nonsense. Less Annoying CRM is for you if you’ve ever wished you could attach a to-do list to a contact, keep all your notes and emails for a client in one place, or just get a simple nudge so a follow-up never slips through the cracks again We built Less Annoying CRM in 2009 for the thousands of independent consultants, agents, and small business owners who are hitting the limits of their spreadsheets, but nowhere near needing the complexity of big CRMs. We're the middle ground between the spreadsheet you're manually updating, and all those complicated, expensive, overwhelming CRMs on top 10 lists. We're built to be more than a spreadsheet, less than a CRM. You get a simple contact list, a calendar that syncs with Google and Outlook, built-in HIPAA-compliance, and an easy-to-read report of your leads and tasks. All your team members can collaborate without the chaos of a shared spreadsheet, and you'll get a daily email agenda of everything on your plate. What you *won’t* get are confusing features you’ll never use, a consultant to set it all up, or a surprise bill because you needed an extra feature. We believe in one simple price ($15/month/user), no long-term contracts, and free phone and email support from real, happy humans. See why we are ranked G2's #1 easiest-to-use CRM. Start your no-hassle, 30-day free trial today -- no credit card needed.

Average Rating: 4.9/5.0

Total Reviews: 661

How Do G2 Users Rate Less Annoying CRM?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Workflow Capability: 9.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.6/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Less Annoying CRM?

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Insurance, Financial Services
  • Company Size: 89% Small, 8% Medium

What Do G2 Reviewers Say About Less Annoying CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the simplicity and ease of use of Less Annoying CRM, facilitating smooth daily management of contacts.
  • Users praise the fantastic customer support of Less Annoying CRM, appreciating the team's responsiveness and helpfulness.
  • Users love the simplicity and ease of use of Less Annoying CRM, making daily tasks effortless and efficient.
  • Users appreciate the user-friendly interface of Less Annoying CRM, enabling easy learning and efficient daily usage.
  • Users value the affordability of Less Annoying CRM, making it a top choice for small businesses.
Cons
  • Users find the missing features a limitation, especially as their needs for more robust options grow.
  • Users note integration issues with Less Annoying CRM, desiring better connections with other tools for smoother functionality.
  • Users note the limited features of Less Annoying CRM, finding it lacks advanced automation and reporting options.
  • Users find the feature issues frustrating, particularly regarding reporting, automation options, and duplicate record management.
  • Users find limited customization options in Less Annoying CRM, restricting their ability to tailor the system to their needs.

What Are Recent G2 Reviews of Less Annoying CRM?

What Are G2 Users Discussing About Less Annoying CRM?

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Nutshell

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Average Rating: 4.3/5.0

Total Reviews: 1,437

How Do G2 Users Rate Nutshell?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.9/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.5/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Nutshell?

  • Seller: Nutshell
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Ann Arbor, US
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®
  • Phone: (888) 336-8808

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 17% Medium

What Do G2 Reviewers Say About Nutshell?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Nutshell, keeping everything organized in one application effortlessly.
  • Users find Nutshell to be a reliable and intuitive tool that simplifies tracking and managing admissions efficiently.
  • Users praise Nutshell's exceptional customer support, highlighting prompt issue resolution and helpful educational resources.
  • Users love the powerful email marketing tools in Nutshell, noting their ease of use and effective tracking capabilities.
  • Users find Nutshell to be intuitive and easy to use, enhancing collaboration and daily sales activity management.
Cons
  • Users find missing features like better task differentiation and automations hinder efficiency and usability in Nutshell.
  • Users find Nutshell's limited features in customization and integrations somewhat restrictive for their business needs.
  • Users find limited customization in Nutshell, especially for mobile features and email templates, impacting user experience.
  • Users find the steep learning curve of Nutshell frustrating due to frequent feature changes and layout complications.
  • Users experience email integration issues occasionally, requiring cleanup of incorrect leads and dealing with duplicate notifications.

What Are Recent G2 Reviews of Nutshell?

Salestarget.ai

Find & Enrich with 840M+ profiles. Validate contacts. Reach buyers on Email and LinkedIn. Close with a CRM built for salespeople — Power Dialer included. SalesTarget.ai is an AI-powered Sales Intelligence Operating System (Sales OS) built for outbound-driven B2B companies, agencies, and modern revenue teams. It centralizes every stage of the sales workflow — from data intelligence and enrichment to outreach, pipeline management, and AI assistance — eliminating the need for multiple disconnected tools. At its core is the Intelligence Engine: a unified lead enrichment and prospecting platform powered by 840M+ profiles, 150M+ company entities, 4,000+ data signals, and 50+ premium data providers. Discover and enrich any prospect with firmographic, technographic, contact, and behavioural data — including real-time intent signals that surface in-market buyers before your competitors do. Cold Email Outreach helps revenue teams scale personalized campaigns with smart sending, warm-up sequences, advanced spintax, unified inbox, and deliverability-optimized workflows. Power Dialer gives sales reps the ability to auto-dial sequentially through call lists directly from the CRM — maximizing talk time, eliminating manual dialing, and keeping every call logged and tracked in one place. LinkedIn Automation extends reach across channels with connection requests, InMail sequences, profile engagement, and drip follow-ups — all coordinated with email and phone for true multichannel prospecting. Built-in Email Validation cleans and verifies every contact before outreach, reducing bounce rates and protecting sender reputation. An integrated CRM manages the full pipeline — deals, touchpoints, call logs, tasks, and team collaboration — without needing an external tool. AI Co-pilot ties everything together. Through simple chat commands, it finds leads, builds sequences, launches campaigns, summarizes analytics, and audits performance in real time. SalesTarget.ai: Intelligence → Enrichment → Validation → Email → Power Dialer → LinkedIn → CRM → AI Co-pilot. One platform. Infinite scale.

Average Rating: 4.8/5.0

Total Reviews: 113

How Do G2 Users Rate Salestarget.ai?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Workflow Capability: 9.2/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.2/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Salestarget.ai?

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 85% Small, 26% Medium

What Do G2 Reviewers Say About Salestarget.ai?

AI-generated summary from verified user reviews

Pros
  • Users love how SalesTarget.ai offers improved prospect engagement, sparking meaningful conversations through intentional outreach strategies.
  • Users praise the efficiency of Salestarget.ai, streamlining lead validation and outreach processes for improved engagement.
  • Users appreciate the ease of use of SalesTarget.ai, simplifying outreach and centralizing sales workflows efficiently.
  • Users value the time-saving automation features of Salestarget.ai, enhancing efficiency in outreach efforts across channels.
  • Users value the lead validation and verification features of Salestarget.ai, enhancing outreach efficiency and engagement significantly.
Cons
  • Users note incomplete information with occasional automation issues and limited reporting features affecting outreach effectiveness.
  • Users experience a notable learning curve initially, especially if transitioning from simpler outreach tools.
  • Users find the lack of customization flexibility limits tailored campaign strategies and affects overall analytics effectiveness.
  • Users note inadequate reporting on LinkedIn engagement, complicating performance tracking and requiring extra steps for insights.
  • Users experience a challenging learning curve initially, especially if transitioning from simpler outreach tools, requiring time to adapt.

What Are Recent G2 Reviews of Salestarget.ai?

SuperOffice CRM

SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships.

Average Rating: 4.4/5.0

Total Reviews: 217

How Do G2 Users Rate SuperOffice CRM?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.3/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind SuperOffice CRM?

  • Seller: SuperOffice AS
  • Company Website:
  • Year Founded: 1990
  • HQ Location: Oslo, Oslo
  • LinkedIn® Page: www.linkedin.com
    321 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Managing Director
  • Top Industries: Wholesale, Computer Software
  • Company Size: 57% Small, 37% Medium

What Do G2 Reviewers Say About SuperOffice CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive ease of use of SuperOffice CRM, enjoying its user-friendly interface and custom solutions.
  • Users appreciate the intuitive design of SuperOffice CRM, making it easy to navigate and get started.
  • Users value the friendly and professional customer support from SuperOffice CRM, enhancing their overall experience and implementation process.
  • Users appreciate the helpful support from SuperOffice CRM, which enhances their overall experience and satisfaction.
  • Users commend SuperOffice CRM for being user-friendly, making it easy to manage and access customer information seamlessly.
Cons
  • Users report persistent bugs in SuperOffice CRM, causing delays and issues, especially on Android devices.
  • Users experience time-consuming updates for data entry and support, slowing down their overall productivity with SuperOffice CRM.
  • Users struggle with integration issues, particularly lacking connections to ERP systems for essential data access.
  • Users feel that SuperOffice CRM lacks essential features like enhanced marketing tools, limiting overall growth potential.
  • Users often experience connectivity issues that hinder functionality and can lead to unexpected disruptions in usage.

What Are Recent G2 Reviews of SuperOffice CRM?

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Average Rating: 4.4/5.0

Total Reviews: 130

How Do G2 Users Rate Zoho CRM Plus?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.7/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.8/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Zoho CRM Plus?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Data Analyst
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 55% Small, 36% Medium

What Do G2 Reviewers Say About Zoho CRM Plus?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Zoho CRM Plus, seamlessly integrating sales, marketing, and support for efficiency.
  • Users appreciate the efficiency of Zoho CRM Plus, benefiting from centralized information that streamlines their workflow and team collaboration.
  • Users appreciate the unified platform of Zoho CRM Plus, seamlessly integrating all customer engagement functions for enhanced productivity.
  • Users appreciate the automation features of Zoho CRM Plus, enhancing efficiency and connecting sales, marketing, and support seamlessly.
  • Users value the seamless integration of Zoho CRM Plus, enabling enhanced collaboration and streamlining of operations across teams.
Cons
  • Users experience a steep learning curve with Zoho CRM Plus, requiring time and training to fully utilize its features.
  • Users find the interface not intuitive, making initial setup and feature navigation a challenging experience.
  • Users often find the experience overwhelming due to the multitude of features and the steep learning curve.
  • Users note a limited customization option in lower tiers, making advanced features less accessible for budget-minded users.
  • Users find Zoho CRM Plus to have a overwhelming interface, making it challenging for new users to navigate effectively.

What Are Recent G2 Reviews of Zoho CRM Plus?

What Are G2 Users Discussing About Zoho CRM Plus?

Instantly

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your sending accounts, and watch those leads turn into customers - with one, flat-fee subscription. Founded in 2021, Instantly is the leading sales engagement platform used by more than 35,000 customers, from solopreneurs to global agencies. Our goal is to be the simplest tool on the market to make money with cold email.

Average Rating: 4.8/5.0

Total Reviews: 4,155

How Do G2 Users Rate Instantly?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.9/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.0/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Instantly?

  • Seller: Instantly
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Sheridan, US
  • LinkedIn® Page: www.linkedin.com
    378 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 93% Small, 5% Medium

What Do G2 Reviewers Say About Instantly?

AI-generated summary from verified user reviews

Pros
  • Users find Instantly to be very user-friendly, with responsive support and easy setup thanks to tutorial resources.
  • Users find Instantly incredibly easy to use, appreciating its intuitive setup and efficient campaign management features.
  • Users praise Instantly's incredible customer support, noting their quick and precise responses to any inquiries.
  • Users love the effortless cold emailing with Instantly, benefiting from organized campaigns and clear insights.
  • Users value the time-saving features of Instantly, enjoying efficient campaign management and effortless email outreach.
Cons
  • Users find the pricing structure expensive, with key features locked in higher-tier subscriptions that limit basic plan users.
  • Users find the missing features in the basic plan limiting, such as the low lead cap and lack of reply options.
  • Users face significant email management issues with campaign failures, unupdated analytics, and insufficient attachment support.
  • Users report a challenging learning curve with Instantly, finding setup and navigation frustrating and confusing.
  • Users face email issues like campaign failures, integration challenges, and frustrating management of inbox features in Instantly.

What Are Recent G2 Reviews of Instantly?

What Are G2 Users Discussing About Instantly?

NetSuite

NetSuite is the #1 AI cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth. For more than 28 years, NetSuite has enabled businesses of all sizes—from startups and high-growth companies to global enterprises—to run their entire business on a single, integrated platform. Today, more than 44,000 organizations across a wide range of industries use NetSuite to run their business in over 220 countries and territories. Built natively in the cloud, NetSuite eliminates the need for on-premises infrastructure and complex upgrades, giving organizations continuous access to the latest innovations, security enhancements, and AI capabilities. Originally built to transform financial management, NetSuite has evolved into a comprehensive business management suite that brings together accounting, financial management, inventory and order management, supply chain, procurement, human resources, CRM, professional services automation, and commerce. NetSuite supports organizations across industries including software and technology, manufacturing, wholesale distribution, retail, services, nonprofit, healthcare, advertising and media, and more, with industry-specific capabilities, workflows, dashboards, KPIs, and reports designed to address unique business requirements. With AI embedded throughout the platform, organizations can automate routine tasks, generate insights faster, and make more informed decisions. Ask Oracle, a conversational AI assistant, enables users to interact with NetSuite through natural language by answering questions, analyzing business data, surfacing insights, and providing guidance—all within the security, roles, permissions, and controls already established in NetSuite. Embedded directly into everyday workflows, Ask Oracle helps users make faster, more informed decisions and take action without disrupting their work. Agents and agentic workflows extend these AI capabilities by helping users complete specific tasks and coordinate work across multiple steps. Built-in analytics, AI-powered insights, and customizable reporting provide teams with everything they need to make solid decisions. NetSuite is highly configurable and extensible, allowing businesses to adapt the platform to their unique processes while supporting growth across multiple subsidiaries, currencies, languages, and geographies. By connecting business-critical data and processes in a single cloud platform, NetSuite provides a real-time, unified view of the business, eliminating disconnected systems, manual spreadsheets, and information silos. Organizations gain a single source of truth that improves collaboration across finance, operations, sales, inventory, HR, and customer service while simplifying compliance and reporting. Whether managing rapid growth, expanding internationally, improving financial close processes, optimizing inventory, or gaining deeper operational insights, NetSuite provides the flexibility, automation, and intelligence organizations need to adapt and scale with confidence. By making trusted data readily available and automating core business processes, NetSuite empowers leaders to respond quickly to changing market conditions and make faster, more informed decisions.

Average Rating: 4.1/5.0

Total Reviews: 5,072

How Do G2 Users Rate NetSuite?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.7/10 (Category avg: 8.5/10)
  • Contact & Account Management: 7.6/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 7.2/10 (Category avg: 8.7/10)

Who Is the Company Behind NetSuite?

  • Seller: Oracle
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Who Uses This: Controller, Accounting Manager
  • Top Industries: Computer Software, Accounting
  • Company Size: 57% Medium, 31% Small

What Do G2 Reviewers Say About NetSuite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NetSuite, finding it smooth and customizable for their needs.
  • Users value the customizability of NetSuite, enabling tailored reporting and improved inventory management across various locations.
  • Users appreciate the robust functionality of NetSuite, enjoying seamless integrations and customizable reporting capabilities.
  • Users value the extensive customization options of NetSuite, significantly enhancing business adaptability and efficiency.
  • Users value the extensive customization options in NetSuite, enhancing their business processes and reporting flexibility.
Cons
  • Users find the learning curve steep, requiring significant time and resources to navigate and customize effectively.
  • Users find the complex reports and interface of NetSuite challenging, leading to time-consuming navigation and customization.
  • Users find missing features in NetSuite, such as integration issues and inadequate project functionalities frustratingly limiting.
  • Users find the limited customization options of NetSuite frustrating, hindering their ability to tailor the system effectively.
  • Users find NetSuite's interface not user-friendly, with complex configurations and a challenging report creation process.

What Are Recent G2 Reviews of NetSuite?

What Are G2 Users Discussing About NetSuite?

OnePageCRM

Built for small businesses and solo founders, OnePageCRM is a super simple, clean, and easy-to-use CRM system with stress-free onboarding and affordable pricing. With fast setup and a lightweight interface, it has zero bloat and offers only the features you actually need. OnePageCRM is trusted by thousands of users in over 80 countries.

Average Rating: 4.7/5.0

Total Reviews: 272

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How Do G2 Users Rate OnePageCRM?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.5/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.2/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind OnePageCRM?

  • Seller: OnePageCRM
  • Year Founded: 2010
  • HQ Location: Galway, Ireland
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®
  • Phone: +1 (646) 762 1303

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Non-Profit Organization Management, Marketing and Advertising
  • Company Size: 85% Small, 12% Medium

What Do G2 Reviewers Say About OnePageCRM?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of OnePageCRM, appreciating its intuitive interface and effective daily action management.
  • Users love the simple and effective design of OnePageCRM, making client management easy and efficient.
  • Users value the simplicity of OnePageCRM, finding it easy to use and quick to adopt for their needs.
  • Users appreciate the quick and caring support from OnePageCRM, enhancing their overall experience significantly.
  • Users value the easy setup of OnePageCRM, making it intuitive and straightforward for daily operations.
Cons
  • Users find the missing features of OnePageCRM limiting, particularly for billing and integration options.
  • Users find limited options for customization and automation in OnePageCRM, hindering advanced data analysis and workflows.
  • Users find export limitations in OnePageCRM hinder their ability to create custom reports and analyze performance effectively.
  • Users note integration issues with OnePageCRM that hinder seamless compatibility with other tools and systems.
  • Users find the lack of integrations with other software frustrating, impacting their workflow and CRM functionality.

What Are Recent G2 Reviews of OnePageCRM?

What Are G2 Users Discussing About OnePageCRM?

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

Average Rating: 4.4/5.0

Total Reviews: 302

How Do G2 Users Rate SalesCaptain?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.5/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.4/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind SalesCaptain?

Who Uses This Product?

  • Who Uses This: Operations Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 69% Small, 30% Medium

What Do G2 Reviewers Say About SalesCaptain?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features of SalesCaptain, enhancing workflow and ensuring no customer inquiries go unanswered.
  • Users value the clear and consistent communication facilitated by SalesCaptain, enhancing the client experience and professionalism.
  • Users appreciate the ease of use of SalesCaptain, enabling organized communication and efficient management of customer interactions.
  • Users appreciate the immediate response capability of SalesCaptain, effectively managing real-time customer interactions without missing opportunities.
  • Users appreciate the clear and consistent communication SalesCaptain provides, enhancing client interactions and trust.
Cons
  • Users note a steep learning curve in mastering SalesCaptain's features and initial setup, requiring time and adjustment.
  • Users find the onboarding and setup time-consuming, especially for larger teams and new users to the platform.
  • Users find the limited reporting in SalesCaptain cumbersome, wishing for better insights and customization options.
  • Users find the limited customization options in SalesCaptain frustrating, hindering their ability to tailor the tool to their workflow.
  • Users experience a steep learning curve due to the complex setup and advanced configurations required initially.

What Are Recent G2 Reviews of SalesCaptain?

HoneyBook

HoneyBook is a clientflow management platform designed for independent service businesses, such as photographers, venues, virtual assistants, wedding planners, and creative freelancers. The platform consolidates every stage of the client lifecycle into one place, from initial inquiry to final payment, allowing users to manage their operations without switching between multiple tools. Unlike generic CRM tools, HoneyBook offers a tailored experience that integrates lead capture, contracts, invoicing, scheduling, and client communication into a single platform. It includes AI-powered automation and customization features designed specifically for the workflows of service-based businesses. The target audience for HoneyBook includes service-oriented professionals who need a system to handle lead generation, client management, and payment processing. The platform is particularly relevant for those who operate in creative industries such as photography, event venues, graphic design, consulting, and virtual assistance, where client interactions and project management are central to running the business. Key features include: Branded lead forms and questionnaires that embed on any website, along with online scheduling, appointment booking, and automated follow-up sequences to convert inquiries into booked clients Online invoices with integrated payment processing, legally binding contracts with e-signatures, and customizable proposals that combine services, pricing, contracts, and payment in one document A visual project pipeline to track every client and job status, CRM and contact management to store client details and history, a branded client portal where clients can view documents and make payments, and automated workflows and task reminders to reduce manual follow-up HoneyBook integrates with over 40 third-party tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, allowing businesses to connect their existing tech stack. The platform is available on web and mobile. A 30-day free trial is available. No credit card required.

Average Rating: 4.5/5.0

Total Reviews: 246

How Do G2 Users Rate HoneyBook?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.8/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind HoneyBook?

  • Seller: HoneyBook
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    325 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Photographer
  • Top Industries: Photography, Events Services
  • Company Size: 98% Small, 2% Medium

What Do G2 Reviewers Say About HoneyBook?

AI-generated summary from verified user reviews

Pros
  • Users love the streamlined payment management of HoneyBook, making invoicing and client communication effortless and efficient.
  • Users love the easy creation of materials through templates, reinforcing business efficiency and user-friendliness.
  • Users love the ease of use of HoneyBook, seamlessly integrating invoicing and project management for a professional experience.
  • Users value the easy customization of HoneyBook, enhancing their efficiency with tailored templates for various needs.
  • Users value the ease of use of HoneyBook, enhancing organization and client management for smooth business operations.
Cons
  • Users face payment issues with HoneyBook, from complicated processes to unexpected fees that affect their invoicing.
  • Users find HoneyBook's price increase excessive, offering little value for the higher subscription costs.
  • Users express frustration over the lack of integration and difficulties in exporting their data from HoneyBook.
  • Users express frustration over limited features in HoneyBook, citing inadequate automation and insufficient reporting capabilities.
  • Users find the reporting features inadequate, hindering comprehension and tracking of earnings efficiently.

What Are Recent G2 Reviews of HoneyBook?

What Are G2 Users Discussing About HoneyBook?

RSoft CRM

RSoft CRM (Customer Relationship Management) software is a tool used by businesses to manage interactions and relationships with current and potential customers. These software typically provide a range of features designed to help organizations streamline their sales, marketing, and customer service efforts. Here are some common features found in Roft CRM software: 1. Contact Management 2. Sales Management 3. Lead Management 4. Marketing Automation 5. Customer Support & Services 6. Analytics Report & Dashboard 7. Integration

Average Rating: 5.0/5.0

Total Reviews: 15

How Do G2 Users Rate RSoft CRM?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Workflow Capability: 10.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.9/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.9/10 (Category avg: 8.7/10)

Who Is the Company Behind RSoft CRM?

  • Seller: RSoft
  • Year Founded: 2014
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Real Estate
  • Company Size: 67% Small, 40% Medium

What Do G2 Reviewers Say About RSoft CRM?

AI-generated summary from verified user reviews

Pros
  • Users rave about the excellent customer support of RSoft CRM, highlighting responsiveness and effective issue resolution.
  • Users value the user-friendly interface of RSoft CRM, enhancing customization and efficiency for better growth.
  • Users appreciate the automation features of RSoft CRM, enabling efficient lead management and effortless workflow customization.
  • Users value the efficient lead management of RSoft CRM, enabling easier follow-ups and automated workflows for optimal results.
  • Users value the easy access in RSoft CRM, facilitating quick actions and efficient client follow-ups.
Cons
  • Users often encounter email issues that require multiple logins and can be frustrating, despite recent improvements.
  • Users face connectivity issues that often require resolution via email, impacting their overall experience with RSoft CRM.
  • Users find RSoft CRM not user-friendly, as it requires frequent email requests for problem resolution.

What Are Recent G2 Reviews of RSoft CRM?

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Average Rating: 4.7/5.0

Total Reviews: 119

How Do G2 Users Rate Salesmate?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.9/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.1/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesmate?

  • Seller: Salesmate
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Charlotte, NC
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 14% Medium

What Do G2 Reviewers Say About Salesmate?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and helpful customer support from Salesmate, ensuring a seamless experience with the software.
  • Users highlight the ease of use of Salesmate, making it an intuitive choice for managing sales processes.
  • Users love the super clean interface and exceptional customer care of Salesmate, making it highly recommended.
  • Users appreciate the ease of use and excellent support from Salesmate, enhancing their efficiency and confidence with leads.
  • Users appreciate the effective automation features of Salesmate, significantly saving time and enhancing productivity in sales processes.
Cons
  • Users find integration issues with Salesmate, particularly with workflow automation and email marketing, frustrating and less effective.
  • Users find the limited features of Salesmate challenging, especially in advanced configurations and integrations.
  • Users find missing features such as limited user access and slow mobile functionality are disappointing for overall usability.
  • Users note a challenging learning curve for advanced configurations, requiring technical support for effective setup and management.
  • Users find Salesmate not intuitive, requiring technical support for advanced configurations and clearer user guidance.

What Are Recent G2 Reviews of Salesmate?

What Are G2 Users Discussing About Salesmate?

Aurea CRM

Aurea CRM is a comprehensive customer relationship management solution that lets you drive customer engagement tools deep into your sales organization. With end-to-end capabilities for sales and marketing, it provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so you can set priorities and make informed decisions. The new Aurea CRM Enterprise Edition has been reengineered with integrated campaign management offerings to give you the insight, access, and speed you need.

Average Rating: 4.1/5.0

Total Reviews: 24

How Do G2 Users Rate Aurea CRM?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.6/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.2/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Aurea CRM?

Who Uses This Product?

  • Company Size: 46% Small, 31% Medium

What Do G2 Reviewers Say About Aurea CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy access with Aurea CRM, enabling seamless workflow both in-office and on-the-go.
  • Users value the high customizability of Aurea CRM, enhancing workflows and aligning perfectly with their sales processes.
  • Users value the feature richness of Aurea CRM, enhancing sales efficiency and providing a comprehensive view of customer data.
  • Users appreciate the flexibility of Aurea CRM, which enhances customization and adapts to diverse sales processes seamlessly.
  • Users value the intuitive interface of Aurea CRM, enabling seamless access and effective task management on the go.
Cons
  • Users express concerns over the expensive pricing of Aurea CRM, which may deter smaller businesses from adoption.
  • Users struggle with the steep learning curve of Aurea CRM, especially those lacking technical expertise.
  • Users find the interface not intuitive, describing a steep learning curve for those lacking technical skills.
  • Users often face a not user-friendly experience due to complex setup and an outdated interface, impacting usability.
  • Users experience slow performance with Aurea CRM, reporting sluggish loading times that hinder their productivity.

What Are Recent G2 Reviews of Aurea CRM?

What Are G2 Users Discussing About Aurea CRM?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 27, 2026