
We decided to give it a try by allowing you to use your system where we could find each specification of the tool and showing itself the detailed operation of how to make sales, for us it was immediately the best possible solution I love how we can use this system and directly coupled to our Company because it allows me to bring traffic, we can use it in any marketing system to broaden the search and attract new customers, we have not had any kind of problem with the operation and users offer us positive comments for the good work in sales . Review collected by and hosted on G2.com.
Definitely a tool that worked correctly, the options it offers us to achieve specific sales are very effective, so we have not had an inconvenient point regarding its operation, for that reason I do not have any negative opinion regarding each tool that is offered, it seems to me it can improve, adding more features some type of text design or improvement in future advertising. Review collected by and hosted on G2.com.
Clearly structured summary of the most important customer information and activities . I really appreciate the work done on this application and i really used it .It is really helpfull in sales management.
Aurea is helpful in management of customers information .
And In past years it really improved working . Review collected by and hosted on G2.com.
I would say it lacks in some steps so It should be seen to overcome , data loading. It is somewhere difficult to handle.
It lacks in when we have to communicate or task management which is very basic need in any software to handle
So this should be improved . Review collected by and hosted on G2.com.
Easy to handle for me but my team faces issues. Customer Relations has become much easier due to this application Review collected by and hosted on G2.com.
User friendliness needs to be given priority. Everybody is not technically expert. Subordinates of 50+ age groups faced issues while operating Review collected by and hosted on G2.com.
Work history - It is extremely useful, with it we can access the work history of our consultants and have access to various types of information such as the time the employee was involved in negotiating with the client, what was the sales policy, promotion offered and many other information that help us in future projects and decision making. Review collected by and hosted on G2.com.
One of the problems with Aurea CRM is its data loading tools, it definitely needs improvement, it is currently a bit limited and difficult to handle and you might have a problem when trying to do some data migration. Review collected by and hosted on G2.com.
Customers information is easily managed. Members can easily log in using their mobile devices to access important information in real time.
Workflow is streamlined with limited time wastage.
The tool is user friendly and can be easily integrated with other system such as outlook and others.
History of Customers is securely managed . Review collected by and hosted on G2.com.
Sometimes it it is time consuming since it takes lot of time to load. Review collected by and hosted on G2.com.
After the takeover of an update by Aurea, any development of the computer code was ab initio open, with some poor support. However, this has improved considerably once more in recent years. Review collected by and hosted on G2.com.
One notices the software's a few years of expertise with several CRM comes. The useful scope and also the support of CRM processes ar nice, the campaign management is trying to find its same, utterly different trade templates facilitate the difference to individual business models. The roles and rights module permits even the foremost complicated structures to be mapped. Review collected by and hosted on G2.com.
Tried the Cloud-based CRM solution in areas, supporting energy, retail and the insurance industries. It was used to manage sales, marketing, team activities, sales pipeline, KPIs and more. It ease of use was faily good as well as its featurea and functuinality. NIce mobile access option Review collected by and hosted on G2.com.
Lack of other basic features such as email marketing, lead scoring, task management. The support at the beggining was not that good, but now a days has improved. Review collected by and hosted on G2.com.
Es facil de utilizar y entender Aurea. Resulta fantastica para el uso empresarial.
Podemos crear areas para problemas comerciales de forma individual y lo podemos usar en todas las areas de la empresa.
Usamos todas las versiones que tienen como Android, Iphone.. Review collected by and hosted on G2.com.
Al principio puede resultar complicada y mas para las nuevas incorporaciones y hay que dar tiempo para acostumbrarse a ella. Review collected by and hosted on G2.com.
Aurea es sencillo y facil de utilizar en la empresa. Lo podemos usar para los proyectos y resulta intuitivo.
Lo utilizamos desde hace varios años y seguiremos con Aurea muchos mas. Review collected by and hosted on G2.com.
Se puede observar en alguna ocasión algo de lentitud en el programa pero salvo esto funciona de maravilla. Review collected by and hosted on G2.com.
If you have access to Aurea you can scale the relationship to include further enterprise solutions that they have on offer. Review collected by and hosted on G2.com.
Not super common out there tool so requires getting used to. Review collected by and hosted on G2.com.
- great iPad/ iOS App(lication) -> The sales people love it
- best CRM System for Object/ Project Management
- very userfriendly with a big user experience
- great Team with especially perfect Help Desk Support
- very flexible customizing features Review collected by and hosted on G2.com.
there is nothing to dislike at the moment. Review collected by and hosted on G2.com.
- Individual and flexible possibilities to extend your solution (create individual infoareas to solve your business problems)
- Usable in every department of the company (hotline, marketing, sales...)
- Good usability (intuitive and simple for the user)
- Possibility to extend your solution with extensions (Exchange connector for Outlook, CTI telephone module...)
- Mobile versions available (IPad, Iphone, Android...) Review collected by and hosted on G2.com.
- A lot of different administration modules and sometimes confusing (Designer)
- Not multi browser able (only IE supported up to and including version 7) Review collected by and hosted on G2.com.
update.CRM is the latest development of a series of excellent products for professional CRM supporting the cultural approach of Customer Relationship Management.
I´m using these products since 20 years in different company groups with migrations from version to version. Review collected by and hosted on G2.com.
There is no starter kit for smaller companies. The smallest version has a server with 5 users. Review collected by and hosted on G2.com.
great predefined but flexible adjustable processes
easy do-it-yourself reports in 5min
several updates each year (SAAS) Review collected by and hosted on G2.com.
interfaces to other systems work by flat-file transfer - it is simple but ok. Review collected by and hosted on G2.com.