Aurea CRM

4.4
(11)

Aurea CRM is a comprehensive customer relationship management solution that helps companies manage every lead, opportunity and interaction with customers throughout their journey

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Aurea CRM Reviews

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Showing 11 Aurea CRM reviews
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Aurea CRM review by Kelvin K.
Kelvin K.
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"Unable to Manage the Relations of Customers"

What do you like best?

Unlike other customers' relation software, Aurea CRM takes a little time before the completion of its implementation. Furthermore, the customer support team is always there to give the required procedures for successful implementation.

What do you dislike?

Aurea CRM is not quickly enough to offer the required analytical results. That is, it is below average on meeting its requirement. Its customer report task is very mean and slow.

Recommendations to others considering the product

Aurea CRM is never an option. Consider other software such as Dynamic CRM, or Zoho.

What business problems are you solving with the product? What benefits have you realized?

WE used Aurea CRM to manage and plan about our customers. We used the product for several months, and discovered that it was not performing its obligations as required.

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Aurea CRM review by Paula M.
Paula M.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Fantástica"

What do you like best?

Es facil de utilizar y entender Aurea. Resulta fantastica para el uso empresarial.

Podemos crear areas para problemas comerciales de forma individual y lo podemos usar en todas las areas de la empresa.

Usamos todas las versiones que tienen como Android, Iphone..

What do you dislike?

Al principio puede resultar complicada y mas para las nuevas incorporaciones y hay que dar tiempo para acostumbrarse a ella.

What business problems are you solving with the product? What benefits have you realized?

Podemos usar distintas plantillas para cada una de las areas de la empresa por lo que nos ayuda tener Aurea para el uso de todos los empleados y nos hace todo mas sencillo.

What CRM solution do you use?

Thanks for letting us know!
Aurea CRM review by Retail Pharma I.
Retail Pharma I.
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"We had a Excellent experience."

What do you like best?

Before I had used a bunch of different systems and none of them are as intuitive / consumer-friendly as Aurea

What do you dislike?

Also, there have been a few times where I've taken a mobile number from Lead IQ, and I've gotten the wrong person even though they have the same name.

Recommendations to others considering the product

I would highly recommend using Aurea CRM for all of your client management needs

What business problems are you solving with the product? What benefits have you realized?

The main business problem I'm solving is effective / efficient prospecting-- Aurea CRM makes outbounding a whole lot easier.

Aurea CRM review by jorge l.
jorge l.
Validated Reviewer
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"Sencillez y facilidad, todo en uno"

What do you like best?

Aurea es sencillo y facil de utilizar en la empresa. Lo podemos usar para los proyectos y resulta intuitivo.

Lo utilizamos desde hace varios años y seguiremos con Aurea muchos mas.

What do you dislike?

Se puede observar en alguna ocasión algo de lentitud en el programa pero salvo esto funciona de maravilla.

What business problems are you solving with the product? What benefits have you realized?

Fácil contacto con el cliente es un sistema genial de CRM.

Nos permite tener una sola aplicación sin necesidad de usar varias para tener todas las funcionalidades de Aurea.

Aurea CRM review by User in Financial Services
User in Financial Services
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"Gets the basics right"

What do you like best?

If you have access to Aurea you can scale the relationship to include further enterprise solutions that they have on offer.

What do you dislike?

Not super common out there tool so requires getting used to.

What business problems are you solving with the product? What benefits have you realized?

Standard CRM platform functionality like prospect management, documentation, customer engagement etc.

Aurea CRM review by Internal Consultant in Insurance
Internal Consultant in Insurance
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"Great Platform"

What do you like best?

The platform that Aurea makes it easy to understand

What do you dislike?

The inability to communicate with the main system.platform

Recommendations to others considering the product

This CRM would make your process easy

What business problems are you solving with the product? What benefits have you realized?

Customer interaction and finding easy to locate their accounts

Aurea CRM review by Dr. Hans-Bernd B.
Dr. Hans-Bernd B.
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Verified Current User
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"Steady development over 25 years"

What do you like best?

update.CRM is the latest development of a series of excellent products for professional CRM supporting the cultural approach of Customer Relationship Management.

I´m using these products since 20 years in different company groups with migrations from version to version.

What do you dislike?

There is no starter kit for smaller companies. The smallest version has a server with 5 users.

Recommendations to others considering the product

As in every case introducing IT systems first be aware of your company philosophy and the business processes within. update.CRM system may support very different processes - even offering templates for several fields of business.

Never buy a system trying to bring someone up. The users must accept the system.

Aurea CRM review by Matthias F.
Matthias F.
Validated Reviewer
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"Flexible CRM Solution"

What do you like best?

- Individual and flexible possibilities to extend your solution (create individual infoareas to solve your business problems)

- Usable in every department of the company (hotline, marketing, sales...)

- Good usability (intuitive and simple for the user)

- Possibility to extend your solution with extensions (Exchange connector for Outlook, CTI telephone module...)

- Mobile versions available (IPad, Iphone, Android...)

What do you dislike?

- A lot of different administration modules and sometimes confusing (Designer)

- Not multi browser able (only IE supported up to and including version 7)

What business problems are you solving with the product? What benefits have you realized?

- Overview of all customers and prospects

- One solution for the departments instead of isolated applications

Aurea CRM review by Sebastian N.
Sebastian N.
Validated Reviewer
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"This is user experience!"

What do you like best?

- great iPad/ iOS App(lication) -> The sales people love it

- best CRM System for Object/ Project Management

- very userfriendly with a big user experience

- great Team with especially perfect Help Desk Support

- very flexible customizing features

What do you dislike?

there is nothing to dislike at the moment.

Recommendations to others considering the product

Try it and love it. A very good team behind the system which can find a solution for all your needed business processes.

What business problems are you solving with the product? What benefits have you realized?

a very good CRM System with a good user acceptance.

Aurea CRM review by Gerhard P. A.
Gerhard P. A.
Validated Reviewer
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"More than expected - CRM"

What do you like best?

great predefined but flexible adjustable processes

easy do-it-yourself reports in 5min

several updates each year (SAAS)

What do you dislike?

interfaces to other systems work by flat-file transfer - it is simple but ok.

Recommendations to others considering the product

just try it - you will see within 1 hour how superior this systems is compared to others.

Aurea CRM review by Florian A.
Florian A.
Validated Reviewer
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content

"My favorite CRM"

What do you like best?

update.CRM hats al lot of customizing possibilities.

What do you dislike?

There´s nothing to dislike for me at the moment.

Recommendations to others considering the product

try it

What business problems are you solving with the product? What benefits have you realized?

financial workarounds

Kate from G2

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