--- title: SuperOffice CRM Reviews meta\_title: 'SuperOffice CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 186 reviews by the users' company size, role or industry to find out how SuperOffice CRM works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 186 scale: '5' date\_modified: '2026-08-29' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SuperOffice CRM Reviews & Product Details Visit Website SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships. * * * Product Website SuperOffice CRM Seller [SuperOffice AS](https://www.g2.com/sellers/superoffice-as) Discussions [SuperOffice CRM Community](https://www.g2.com/products/superoffice-crm/discuss) Languages Supported Danish, German, English, Finnish, Dutch, Norwegian, Swedish Solution Type All-in-One Overview by Trine Andreassen ![Akku](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akku") Used by Akku and 2 others ##### Featured Companies [ ![Akku](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akku") Akku](https://www.g2.com/products/akku/reviews)[ ![Compass RM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Compass RM") Compass RM](https://www.g2.com/products/compass-rm/reviews)[ ![Compass RM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Compass RM") Compass RM](https://www.g2.com/products/compass-relationship-management-compass-rm/reviews) Beta Show More ## Pricing Pricing provided by SuperOffice CRM. ### Starter €45.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/superoffice-crm/pricing) ## SuperOffice CRM Integrations (17) What do users say about integrations? Verified by SuperOffice CRM [Show More Integrations](https://www.g2.com/products/superoffice-crm/integrations) ![Christoph K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christoph K.") CK Christoph K. Teamleiter Kommunikation und PR Public Relations and Communications Small-Business (50 or fewer emp.) 8/28/2026 "" 4.5/5 Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Pär G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pär G.") PG Pär G. Marknads- och säljansvarig Small-Business (50 or fewer emp.) 9/16/2023 "Intuitive and great support" 5/5 What do you like best about SuperOffice CRM? Superoffice is easy to learn for users. GUI is clean and intuitive. The integration with MS Office lets the user be in control of what and how to create and archive documents. The support from Superoffice is very good. I have used Superoffice since 1997 but have sometimes been forced to use other CRM systems. I will stick to Superoffice. Review collected by and hosted on G2.com. What do you dislike about SuperOffice CRM? Cloud version is a bit slow in updating the browser and there is a tendency to open new tabs. Review collected by and hosted on G2.com. What problems is SuperOffice CRM solving and how is that benefiting you? Never forget a customer! For every customer interaction, plan the next activity in Superoffice. This is basic, but very hard to achieve by using Excel, Outlook, Teams, and other home-brewed solutions. With a very simple structure, resources can be planned and effectiveness can be analyzed. Review collected by and hosted on G2.com. Show More Response from Ragnhild Sheehan of SuperOffice CRM [Editedit](https://www.g2.com/survey_responses/superoffice-crm-review-8622654/official_response/edit) Thank you so much for your review, Pär! We love hearing that you have used SuperOffice since 1997, and will continue sticking to it! We couldn't agree more that the benefit of a CRM is that you never forget a customer. At the end of the day, it's all about your customer relationships. I will take your feedback to our team. We promise to keep working to improve your user experience. Thank you! 7/9/2026 Current UserValidated ReviewerSource: Organic BS Basil S. Teamleiter Marketing Mid-Market (51-1000 emp.) 8/24/2026 "" 4.5/5 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ÅP Åge P. Chief Compliance Officer Mid-Market (51-1000 emp.) 6/17/2026 "Simple, Versatile CRM and Contract Management with SO" 5/5 What do you like best about SuperOffice CRM? It is absolutely essential to first define the needs. Whether you are looking for a pure CRM system or a tool for stakeholder and contract management, SO is definitely recommended. The simplicity and scope of possibilities are truly a great advantage of SO. As a pure contract management tool, there are other alternatives that are more focused on this than SO, but by combining communication, documentation and contracts, SO is an extremely useful tool. SO has given Flytoget significant added value, both as a CRM system and as a tool for stakeholder and contract management. Review collected by and hosted on G2.com. What do you dislike about SuperOffice CRM? I miss the ability to search for text in documents, not just metadata. It could also have been easier to set up notifications on custom date fields, without using consultants to set this up. That said, it is both quick and relatively inexpensive to have such special solutions set up by SO. Review collected by and hosted on G2.com. What problems is SuperOffice CRM solving and how is that benefiting you? Flytoget has two SO installations: CRM (sales and customer management) and stakeholder and contract management. Two different needs. SO is set up somewhat differently. In both cases, SO plays an important role for us. We achieve significant efficiency that requires little and secures our needs, without being dependent on individuals.SO helps us secure the company's intellectual capital. This means we become less vulnerable to individuals. SO is easy to use for the vast majority of people who contribute data. It takes a little more to get everyone involved in extracting useful data. To succeed, you depend on system owners who are quick to adapt to new requests, as well as being drivers for frequent use. Review collected by and hosted on G2.com. Show More Response from Ragnhild Sheehan of SuperOffice CRM [Editedit](https://www.g2.com/survey_responses/superoffice-crm-review-12971029/official_response/edit) Thank you for sharing your detailed feedback on SuperOffice CRM. We are thrilled to hear that you find our platform simple, versatile, and valuable for your needs at Flytoget. We appreciate your suggestions for improvements, and I have passed it on to our team. Your input is valuable as we continuously strive to enhance our services. If you have any further suggestions, or if there is anything else we can assist you with, please feel free to reach out. We are here to ensure that SuperOffice CRM continues to meet and exceed your expectations. Thank you for choosing SuperOffice! Validated ReviewerSource: Organic ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Small-Business (50 or fewer emp.) 6/12/2026 "All Customer Interactions in One Place—Linked Communication Saves Time" 4.5/5 What do you like best about SuperOffice CRM? It brings together all customer-related information in one place. It gives a clear and structured overview of customer interactions. We use the Requests module extensively, and one of the biggest advantages is how all communication—emails, internal notes, and status updates—is automatically linked to each case. This gives a complete history in one view, which saves a significant amount of time compared to searching through inboxes or separate systems. Review collected by and hosted on G2.com. What do you dislike about SuperOffice CRM? The search and filtering functions could be more intuitive when handling larger datasets, to make it easier to quickly find specific cases or information. Review collected by and hosted on G2.com. What problems is SuperOffice CRM solving and how is that benefiting you? Before implementing SuperOffice CRM, we struggled with having customer cases spread across individual inboxes, which made it difficult to get a clear overview of workload and case status. It also created a dependency on specific individuals—if someone was absent, it was hard to pick up their cases, and there was a risk that requests would be delayed or missed. With SuperOffice, all cases are now handled in a centralized case management system. We have a clear overview of the total volume of cases, their status, and priorities in one place. This means that nothing gets stuck in a personal inbox, and cases are always visible to the team. As a result, we can now easily redistribute work and take over cases when a colleague is unavailable, which has significantly improved both flexibility and continuity. This has led to faster response times, reduced risk of missed cases, and a more efficient workflow overall. This has saved us several hours each week in coordination and follow-up, while also improving team collaboration and service quality. Review collected by and hosted on G2.com. Show More Response from Ragnhild Sheehan of SuperOffice CRM [Editedit](https://www.g2.com/survey_responses/superoffice-crm-review-12952227/official_response/edit) It's fantastic to hear how SuperOffice CRM has helped centralize your case management system, providing a clear overview of workload, status, and priorities in one place. We're glad to hear about the improvements in flexibility, continuity, response times, and team collaboration, resulting in several hours saved each week. We are taking note of your feedback for improvements on filtering functionality. Thank you for your continued trust in SuperOffice! Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 8/24/2026 "" 4.5/5 Validated ReviewerIncentivizedSource: Seller inviteAI Translated BS Bart S. Customer Service Coordinator Small-Business (50 or fewer emp.) 4/21/2026 "Strong Customer Service Ticketing for an Efficient Workflow" 4/5 What do you like best about SuperOffice CRM? What we appreciate most about SuperOffice CRM is its strong functionality from a customer service perspective. The ticketing system provides a clear, structured and reliable way to handle customer inquiries and issues, and supports an efficient and consistent workflow for the service team. Review collected by and hosted on G2.com. What do you dislike about SuperOffice CRM? The only functionality we currently miss in SuperOffice CRM is a built-in spam filter for incoming tickets. Aside from that, we are very satisfied with the platform. Review collected by and hosted on G2.com. What problems is SuperOffice CRM solving and how is that benefiting you? SuperOffice CRM helps us solve several key challenges related to customer service and information management. It provides a central platform to register, track and resolve customer inquiries efficiently, ensuring that no request is overlooked and that response times remain consistent. The ticketing system brings structure and transparency to the customer service process, which greatly benefits both the team and the customer. Review collected by and hosted on G2.com. Show More Response from Alex Kronenberg of SuperOffice CRM [Editedit](https://www.g2.com/survey_responses/superoffice-crm-review-12661378/official_response/edit) Thank you so for your positive review, Bart! We are so glad to hear how our solution helps to solve some important challenges for your business. We're also pleased to let you know that built-in spam management for Service requests is coming soon in SuperOffice 12.0 - this will enable service teams to identify and remove spam requests directly in SuperOffice without workarounds, scripts, or third-party tools. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lucas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas R.") LR Lucas R. Mid-Market (51-1000 emp.) 8/24/2026 "" 5/5 Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Werner R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Werner R.") WR Werner R. Geschäftsführer Small-Business (50 or fewer emp.) 6/25/2026 "SuperOffice: Easy Start and Quick Acceptance in the Team" 5/5 What do you like best about SuperOffice CRM? Although the functionality of SuperOffice has been greatly expanded in recent years, the entry for newcomers is very easy. After just a few minutes of familiarization, the "newcomer" already benefits from working with SuperOffice. Therefore, the frustration is very low and the acceptance of the software is very high. Review collected by and hosted on G2.com. What do you dislike about SuperOffice CRM? Innovations should not only be communicated in English, but also in German. Review collected by and hosted on G2.com. What problems is SuperOffice CRM solving and how is that benefiting you? All employees are up-to-date in real-time regarding the customer. This saves several hours weekly on unnecessary searches and internal coordination processes. Review collected by and hosted on G2.com. Show More Response from Ragnhild Sheehan of SuperOffice CRM [Editedit](https://www.g2.com/survey_responses/superoffice-crm-review-13029474/official_response/edit) It's great to hear that adaption has been so fast and that SuperOffice CRM has helped your team stay up-to-date in real-time, and save time on unnecessary searches and internal coordination processes. Thank you very much for sharing your experience! I will bring your feedback to our team. Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated NP Nino P. Mid-Market (51-1000 emp.) 4/15/2026 "Effortless CRM Setup with Comprehensive Insights" 5/5 What do you like best about SuperOffice CRM? I use SuperOffice CRM to track, plan, and monitor our sales efforts. It's easy to work with and gives me all the details I need to understand sales versus budget and ensure our sales team is making the right moves. I appreciate that it allows me to track both sales and our actions towards customers, as well as follow our pipeline, providing the facts I need. SuperOffice offers much more information and is easier to work with compared to the previous solution we used, plus it integrates with GetAccept. The initial setup was incredibly easy, more so than I expected, and overall, I am super satisfied. Review collected by and hosted on G2.com. What do you dislike about SuperOffice CRM? Nothing per today Review collected by and hosted on G2.com. What problems is SuperOffice CRM solving and how is that benefiting you? I use SuperOffice CRM to track, plan, and monitor sales efforts. It provides detailed customer interaction tracking and helps assess our sales team's performance. It's also easier to work with than our previous system and integrates with GetAccept for quotations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about SuperOffice CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SuperOffice CRM ](https://www.g2.com/products/superoffice-crm/discussions/new) ![Peter M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter M.") PM Peter Murray • Last activity almost 6 years ago Will it be possible to create documents when on mobile app? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/33737-will-it-be-possible-to-create-documents-when-on-mobile-app) [ View all Discussions ](https://www.g2.com/products/superoffice-crm/discuss) ## Pricing Options Pricing provided by SuperOffice CRM. ### Starter €45.00 1 User Per Month ### Core €65.00 1 User Per Month ### Growth (Most popular) €95.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/superoffice-crm/pricing) SuperOffice CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,924) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-superoffice-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,878) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-superoffice-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d36350231b3ef5d41ad1126abc6f14a0/nimble.png "Product Avatar Image") Nimble 4.5/5(1,113) [ Compare Now ](https://www.g2.com/compare/nimble-vs-superoffice-crm) ##### ##### SuperOffice CRM Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Mobile & Social Mobile User Support [ View More Features ](https://www.g2.com/products/superoffice-crm/features) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,924) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,878) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Nimble CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nimble CRM") Nimble CRM 4.5/5(1,113) ](https://www.g2.com/products/nimble/reviews) [ View All Alternatives ](https://www.g2.com/products/superoffice-crm/competitors/alternatives) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Marketing Automation](https://www.g2.com/categories/marketing-automation) ##### Explore More [Homerun Presales Platform vs PreSkale for presales teams managing complex PoC workflows: which do sales engineers find useful?](https://www.g2.com/discussions/homerun-presales-platform-vs-preskale-for-presales-teams-managing-complex-poc-workflows-which-do-sales-engineers-find-useful)[Simcenter STAR-CCM+ vs Ansys Mechanical for automotive structural analysis?](https://www.g2.com/discussions/simcenter-star-ccm-vs-ansys-mechanical-for-automotive-structural-analysis)[What is the best-rated time tracking solution for startups?](https://www.g2.com/discussions/what-is-the-best-rated-time-tracking-solution-for-startups) [Best tools for managing multilingual knowledge bases](https://www.g2.com/discussions/best-tools-for-managing-multilingual-knowledge-bases)[Which provider data management platforms are most reliable based on reviews from healthcare IT teams?](https://www.g2.com/discussions/which-provider-data-management-platforms-are-most-reliable-based-on-reviews-from-healthcare-it-teams)[Pros and Cons Details](https://www.g2.com/products/superoffice-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)