--- title: SuperOffice CRM Reviews meta_title: 'SuperOffice CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 177 reviews by the users' company size, role or industry to find out how SuperOffice CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 177 scale: '5' date_modified: '2026-07-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SuperOffice CRM Reviews **Vendor:** SuperOffice AS **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 177 ## About SuperOffice CRM SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships. ## SuperOffice CRM Pros & Cons **What users like:** - Users praise the **ease of use** of SuperOffice CRM, attributing its intuitive design to a smooth experience. (28 reviews) - Users find SuperOffice CRM to be **intuitive and user-friendly** , making it easy to start and navigate. (12 reviews) - Users value the **friendly and professional customer support** of SuperOffice CRM, enhancing their overall experience and implementation. (11 reviews) - Users appreciate the **helpful support** from SuperOffice's team, ensuring a smooth and effective CRM experience. (11 reviews) - Users appreciate the **user-friendly** nature of SuperOffice CRM, enjoying easy information management and intuitive setup. (10 reviews) - Users appreciate the **customizability** of SuperOffice CRM, allowing it to meet diverse company needs effectively. (9 reviews) - Users appreciate the **easy customization** of SuperOffice CRM, allowing tailored solutions for diverse business needs. (7 reviews) - Users appreciate the **organization capabilities** of SuperOffice CRM, enhancing workflow efficiency and project management with ease. (6 reviews) - Simplicity (5 reviews) - User-Friendly Interface (5 reviews) **What users dislike:** - Users find the **time-consuming updates** for data and support planning frustrating, impacting overall productivity. (5 reviews) - Users often face **bugs and delays** in updates, hindering their overall experience with SuperOffice CRM. (4 reviews) - Users face **integration issues** with secondary systems, particularly with ERP, complicating data retrieval and overall functionality. (4 reviews) - Users feel SuperOffice CRM lacks **essential features** like image uploads and advanced marketing tools, hindering growth. (4 reviews) - Users experience **connectivity issues** with SuperOffice CRM, leading to unexpected disconnections and delays during critical tasks. (3 reviews) - Users find the **learning curve challenging** , requiring more training and support for effective use of SuperOffice CRM’s features. (3 reviews) - Users find the **limited integrations** with other systems frustrating, hindering data accessibility and functionality. (3 reviews) - Slow Performance (3 reviews) - Users report **API issues** causing synchronization problems with Outlook and persistent bugs affecting overall performance. (2 reviews) - Email Issues (2 reviews) ## SuperOffice CRM Reviews ### 1. Company organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about SuperOffice CRM?** The ability to have access to company information such as machines, service documents and part orders. Plus contact information for companies we service. **What do you dislike about SuperOffice CRM?** The app works good on iPhones but buggy on Androids **What problems is SuperOffice CRM solving and how is that benefiting you?** Solving ease of access for techs in multiple locations in the country **Official Response from Ragnhild Sheehan:** > Thank you for sharing your positive experience with SuperOffice CRM! We understand the importance of reliable access to information for your techs, and we're committed to addressing any issues with the app. We do have a quite big Mobile CRM update coming soon - we hope this will be a positive solution for you. Please also reach out to our customer service should you need any further assistance. ### 2. SuperOffice helps us in both control and create an overview for the whole organization **Rating:** 4.5/5.0 stars **Reviewed by:** Göran F. | CRM-ansvarig och InfoSäk, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about SuperOffice CRM?** SuperOffice Online is a very relible system that fits our needs with more than 400 users. In its current version it is highly configurable and adaptiv. The dashboard module has helped us a lot to create business process driven overviews for each department within the organization. The best feature is the ticket handling system and we handle 2000 tickets per day. **What do you dislike about SuperOffice CRM?** The only downside is its uniqe user interface that need som explanation and adoption to really understand. But when you learn how things is organized you really appriciate its flexibility. **What problems is SuperOffice CRM solving and how is that benefiting you?** Overview of all interaction with our customers and members. We really managed to get away from person centric handling of questions and support to our customers ### 3. A great CRM for customiseable permissions for users, lacks a bit on the Marketing side. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about SuperOffice CRM?** I enjoy the great possibilities to customise the system for individual users, I work with marketing but also back-end SuperOffice as the "Go to guy" to solve issues or user rights. The UI is built in an okay way, it feels a bit outdated at times but its simple to use once you get the hang of it. Feels like it's quite a steep entry level, but once you have it in the bag its easy. **What do you dislike about SuperOffice CRM?** There's not anything Major that I dislike about SuperOffice, all the Sales, Company cards, Contact cards etc are fine and no additions needed in my opinion, I would like to see more improvement made on the Marketing side. Better possibilities to create more nuance newsletters, the tool is in my opinion a bit outdated compared to what exists today. There's no full drag & drop, its still kind of locked in that sense and images don't crop the way I want to. At the end of the day there's quite a lot of work needed to be done to images you want to attach, before you attach them, otherwise they will look messed up. I would take inspiration from Squarespace and the way you build websites on their platform, it's basically a grid where you can resize/move things as you please. **What problems is SuperOffice CRM solving and how is that benefiting you?** Reaching customers with newsletters, A tool for our salesreps to store data, follow up sale statistics, keeping track of customer data ### 4. SuperOffice has been my first choice CRM since almost 30 years **Rating:** 5.0/5.0 stars **Reviewed by:** Stein Asgeir E. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about SuperOffice CRM?** Keeps me updated on all activities in a project, and infomed on colleges activities. Easy to find and mantain relations contact data. **What do you dislike about SuperOffice CRM?** I find the administration a bit complicated from time to time. **What problems is SuperOffice CRM solving and how is that benefiting you?** Store and find correspondance in projects. Keeping overview of activities. **Official Response from Ragnhild Sheehan:** > We're thrilled to hear that SuperOffice has been your first choice CRM for almost 30 years! We appreciate your feedback on the features you like and the areas where you find the administration complicated. Your input helps us improve our product, and we will continue to strive for an even better user experience. ### 5. A very good work tool BUT extremely expensive for a one-person company **Rating:** 1.5/5.0 stars **Reviewed by:** Karl Ove J. | Have bin agent for Irwin and Lenox Handtools, Vaughan hammers and Panasonic Battery tools for Norway, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about SuperOffice CRM?** Everything about my customers is stored and easily accessible... **What do you dislike about SuperOffice CRM?** Insanely expensive for me now that I am a one-man company **What problems is SuperOffice CRM solving and how is that benefiting you?** Simple and good customer program with storage of all info about and who the customers are **Official Response from Ragnhild Sheehan:** > Thank you for sharing your experience with SuperOffice CRM. We are glad to hear that SuperOffice is helping you manage your customer information in an efficient way. We understand that cost is a significant factor, and we are constantly working to provide pricing options that cater to businesses of all sizes. ### 6. Very capable CRM for Sales and Service - and to get a joint picture of the customer base **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about SuperOffice CRM?** We are using SuperOffice Service to handle requests from our customers in an efficient way. To be able to easily set up templates and create an effective workflow for consultants working with tickets is great, as well as the ability to measure answer times etc and get intuitive dashboards. Easy to integrate to other related systems. **What do you dislike about SuperOffice CRM?** Maybe that the user interface could be a little more intuitive and require less clicks to get stuff done. Customer support is a little split between the SO consultant and the support team which can be a bit confusing. **What problems is SuperOffice CRM solving and how is that benefiting you?** To efficiently handle all incoming customer tickets/questions. **Official Response from Cathrine Davis:** > It's great to hear that SuperOffice Service is helping you efficiently handle customer tickets and questions. We value your feedback on the user interface and customer support, and we'll use this input to make necessary enhancements for a more seamless experience. ### 7. Helpful and solution orientated **Rating:** 4.5/5.0 stars **Reviewed by:** Peter E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about SuperOffice CRM?** Better customer retention, helful for the internal communication regarding our clients. The entire organisation has access to the same information. Easy to use. **What do you dislike about SuperOffice CRM?** At the moment there is nothing I dislike. **What problems is SuperOffice CRM solving and how is that benefiting you?** One place where we all have information about our clients, contacts and all information regarding this. ### 8. Intuitive and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Pär G. | Marknads- och säljansvarig, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2023 **What do you like best about SuperOffice CRM?** Superoffice is easy to learn for users. GUI is clean and intuitive. The integration with MS Office lets the user be in control of what and how to create and archive documents. The support from Superoffice is very good. I have used Superoffice since 1997 but have sometimes been forced to use other CRM systems. I will stick to Superoffice. **What do you dislike about SuperOffice CRM?** Cloud version is a bit slow in updating the browser and there is a tendency to open new tabs. **What problems is SuperOffice CRM solving and how is that benefiting you?** Never forget a customer! For every customer interaction, plan the next activity in Superoffice. This is basic, but very hard to achieve by using Excel, Outlook, Teams, and other home-brewed solutions. With a very simple structure, resources can be planned and effectiveness can be analyzed. ### 9. Sales and marketing coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Kicki F. | Utbildningsadministratör , Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about SuperOffice CRM?** *Coordinate and follow up the salesactivity of the customers **What do you dislike about SuperOffice CRM?** I don`t dislike anything but sometimes it takes a long time to start the system. **What problems is SuperOffice CRM solving and how is that benefiting you?** It helps me keep track of our bookings on our courses as well as all customers and participants. **Official Response from Ragnhild Sheehan:** > We're glad to hear that SuperOffice CRM helps you coordinate and follow up on sales activities. Thank you for your positive review! ### 10. Effective CRM system with great possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Susanne S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about SuperOffice CRM?** Total control of everything regarding sales and duration of the agreements. **What do you dislike about SuperOffice CRM?** Nothing that we dislike but missing the possibility to put in more fields. **What problems is SuperOffice CRM solving and how is that benefiting you?** Solves everything with sales, wish my organistation could se the benefit of using everything. **Official Response from Cathrine Davis:** > Thank you for your review and it is great to hear that you find the solution valuable. There are options available to add custom fields (and more coming), so if you are missing that, reach out to your SuperOffice contact to find out more. ### 11. The product is not very modern looking and are a but not user friendly to work with as an admin. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about SuperOffice CRM?** Easy to learn to start using SuperOffice as a user. Good customer support. **What do you dislike about SuperOffice CRM?** A CRM system that are not updated to the 2020-era. It's easy to use and learn as a user, but not as an admin. The customer support lacks the possibility to call them. **What problems is SuperOffice CRM solving and how is that benefiting you?** It's a nessecity to have a CRM that solves the full companies needs. **Official Response from Cathrine Davis:** > Thank you for your review and feedback! We understand that the administration interface can be more complex, even with available documentation. To assist you, try our Resource Centre inside the application for relevant how-to guides and support ticket registration. With Premium support, you can also call us for critical issues. We often call and speak with customers when assisting them. So, please reach out via web support channels for help with your questions and we aim to help you with what you need. ### 12. SuperOffice Online for a large organization **Rating:** 5.0/5.0 stars **Reviewed by:** Göran F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about SuperOffice CRM?** The user-friendliness of the GUI in Sales. The core functions are easy to use and all features (there are a lot) are “hidden” and don’t confuse the user. One of the best featueres is "current active" meaning that when you switch from one module (company/ sale/ project/ diary) to another, the system "knows" what related objects is active, meaning that you do not need to search for the same same object again. Saves a lot of time **What do you dislike about SuperOffice CRM?** The Service module is not as user-friendly (yet) and it needs a bit of explaining before the user can use its full potential. As announced, there is a new GUI on its way for Service, much more like Sales today **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice CRM gives a full overview of our interaction towards customers, prospects, members, contracts, sales together with views and integrations with our ERP and master data application. It is probably the most used application for our 450+ users after Teams. Request handling is the most important part of the system as we handle 2500 requests /tickets) a day originating from Emails, forms on our websites, phone (integrated with SuperOffice CRM) and of course internal requests. SuperOffice Service as our primary channel for handling customer related request (internal and external) instead of using internal mails or Team chat. The Outlook plugin that creates a request without forwarding is a great help to achive this. ### 13. SuperOffice CRM streamlines our communication **Rating:** 4.0/5.0 stars **Reviewed by:** Danny L. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about SuperOffice CRM?** The entire customer history is centrally stored and can be viewed in an overview at the touch of a button. Because the telephone exchange is also linked to SuperOffice, they save a lot of time when calling tasks and quotations. Even when the customer calls them, they see who is calling and they immediately see the correct customer card. This way of customer recognition ensures a proactive attitude on the part of the employees, which the customer appreciates. Thanks to the central agenda function, everyone now knows exactly what each other is doing. SuperOffice is, in addition to the ERP system, crucial for Elincom Electronics. That is why a link has been developed between the ERP system and SuperOffice. All price agreements, articles and current orders can be consulted in SuperOffice CRM. **What do you dislike about SuperOffice CRM?** We started with the windows version with travel function a long time ago. We have been on the online version for some time now and we are still getting used to the fact that we no longer have an off-line database with us for a customer visit. The advantage of online is that you look at the latest data. **What problems is SuperOffice CRM solving and how is that benefiting you?** A simple way to let salespeople communicate with their customers. Due to the link with our ERP with web screens in Superoffice, there is no need from sales to have access to the ERP system. Everything is visible in Superoffice. ### 14. CRM and Project Manangement in ONE! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about SuperOffice CRM?** Although it is a CRM system in the first place, we have challenged SO to help structuring the system in such a way to enable using it for our project management as well. We were using SO as a tool for project management, but wanted to work more according Prince2 principles. With the SO online version and the dedicated help of the SO team we have re-structured in such a way that we are able to process and our customer projects in an efficient way and have the opportunity to visualise the project follow up in a nice dashboard cockpit. **What do you dislike about SuperOffice CRM?** Nothing in particular. We have been working with the SO project team in close cooperation, leaving room for discussions and helpful input from the SO consultants. **What problems is SuperOffice CRM solving and how is that benefiting you?** We wanted to have a combined solution for CRM and project management. Having that in one application, we can combine customer information and project progress in one overview. ### 15. Long term user of SuperOffice **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about SuperOffice CRM?** For day-to-day use retaining customer information whether it is a new sales inquiry or a customer service request SuperOffice works straight out of the box. We have been using this CRM for over twenty years and have seen the product develop and take advantage of the new technologies and operating systems to where we are today with a cloud-based system. Our users are comfortable using the system in-house or from home meaning that we have very little stress in keeping the workflow running smoothly. Third-party support is nice to have, we have used a number of third-party apps over the years. **What do you dislike about SuperOffice CRM?** For the ways that we use SuperOffice and considering how long we have been using the product we don't dislike anything strongly enough to say we dislike it, after its software, and if you shout loud enough someone will make the changes you need. **What problems is SuperOffice CRM solving and how is that benefiting you?** We don't have problems only opportunities, We like the Marketing tools right now and they assist us in sending informative newsletters to specific groups of customers. ### 16. Easy to use covers the needs to keep track on business **Rating:** 5.0/5.0 stars **Reviewed by:** Richard D. J. | MD/Sr. Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about SuperOffice CRM?** It is easy to archive emails and documents, and the new option is that you can add your own fields. Superoffice customer support is fast to reply and professional. Superoffice makes it easy to go digital as documents can be easily dropped, stored, and previewed. The superoffice mobile app is great on the road. **What do you dislike about SuperOffice CRM?** To copy projects is a wish we hope soon will be implemented. You cannot search department directly under Company a modification said will come soon. **What problems is SuperOffice CRM solving and how is that benefiting you?** Keeping track of sales leads and projects. The Marketing function is very useful for sending out invitations to exhibitions, as you can tailor the email text and use pictures. The receiver of marketing emails can address the acceptance whether receiving emails or not all in accordance with the GDPR requirements, which is well taken care of in Superoffice. If emails fail to reach the receiver it is indicated on the contact level with an error message for correction. The Dashboard is very powerful and flexible you can configure it for your needs giving a good picture of the progress of sales efforts, leads, quotes, and pending follow-ups. ### 17. Great CRM software, supported by a great team of account managers and excellent support organization **Rating:** 4.5/5.0 stars **Reviewed by:** Mathias V. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about SuperOffice CRM?** SuperOffice is a very complete and user friendly CRM system that supports not only your sales team, but also your marketing and customer care/support teams. The navigation is very intuitive making the learning curve very low. SuperOffice staff have exceptional skills in translating business needs into software processes. Aftercare is very fast and helpful. **What do you dislike about SuperOffice CRM?** Deployment SuperOffice WebTools (PC app) is a bit complex in big environments, but in my opinion a rather minor issue. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice helps us to centralize all customer related information (sales + marketing + after care) in one place. ### 18. Long Term User - Cloud services. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about SuperOffice CRM?** The key is the people at Superoffice; they are knowledgeable, practical and supportive. The solution is intuitive and effective. Almost effortless to deploy and get users onboarded. **What do you dislike about SuperOffice CRM?** I am being picky, but perhaps there are not as many integrations to other systems as there may be with competitors. However, this is expanding, and as mentioned, the team are always happy to help. **What problems is SuperOffice CRM solving and how is that benefiting you?** Due to the simplicity and intuitiveness of the platform, opportunities are logged quickly and effectively. This ensures we have significant data for Sales performance and meaningful potential demand for our S&OP. ### 19. User friendly software and excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Camilla R. | EU Sales Director , Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about SuperOffice CRM?** Superoffice has made everything much easier to track down previous sales/correspondence. The team was able to build a customised CRM that includes all of the relevant segments of the business to ensure that everything remained organised and fluent from adding a new customer to quoting and aftersales care. The team, Karl Griffiths specifically, goes above and beyond with our many phone calls asking for advice (despite receiving detailed and helpful training). The sales team truly does have the ultimate patience. The different features for pulling reports and collecting customers who haven't been called/emailed within a time period saved an awful lot of time in comparison to our old practices. **What do you dislike about SuperOffice CRM?** It would be great to be able to open up customer profiles using a right-click option, rather than having to open a new tab and search through the CRM by company name. **Recommendations to others considering SuperOffice CRM:** - Speak to the team about your process and needs, they will help you design the CRM to work for you - Utilise the training offered **What problems is SuperOffice CRM solving and how is that benefiting you?** - Time taken to search through previous customer correspondence was reduced drastically - Chasing up quotations (some had been lost in our old system and not chased up) - Pulling up reports to ensure all customers are being contacted and targeted - Mail merges (we hadn't focused on this before and it has really helped us gain exposure) - Events - seeing what benefits and gains of sales we had from certain events by simply attaching that quotation to the event created in the CRM - Sales support offered by the Superoffice team to help us streamline our process further and even offer advice on different aspects that we were missing out on before ### 20. Easy to use with a lot of capability's for our day to day use **Rating:** 4.0/5.0 stars **Reviewed by:** Andy v. | Product & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about SuperOffice CRM?** The search function in SuperOffice makes it very easy to find the things you need. Furthermore is the possibility of 3rd party apps a very good thing to achieve your wishes. **What do you dislike about SuperOffice CRM?** A better insight into the salesfunnel incombination with leadfunnel per source could be more integrated. However, there are possibilities of 3rd party solutions and apps to (partly) accomplish this. **What problems is SuperOffice CRM solving and how is that benefiting you?** Insight into sales opportunities, managing all the information and insights of your customers, and suppliers. Next to this, it helps our technical support department with the customer service department with ticketting and improving our support towards our customers due to insight. ### 21. Constantly improving and very nice Account Management support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about SuperOffice CRM?** Once you understand how to customize SuperOffice CRM to your needs, it is very user-friendy to internally develop the CRM further. The programming allows further tailored adjustments, supported by the specialists from SuperOffice. **What do you dislike about SuperOffice CRM?** It would be great if SuperOffice would include the functionality for marketing automation logics, and if it would be possible to speak to Support via phone and not only email. Using SuperOffice as the main email client is a great idea, but not yet as easy to use for formating reasons. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice allows to very easily manage customer relationships and reportings by using the Selection function. The Selection function is very easy to use, deriving valuable insights into portfolios, contact lists, and making Bulk Updates. ### 22. A great addition to the daily sales routine **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about SuperOffice CRM?** - With Superoffice, the sales consultant has a tool at hand that allows him to optimally plan his workday. - When at the customer's site, it is possible to quickly find all the information related to the customer's profile or a specific order and discuss it with the customer. - Thanks to the adjustable dashboard, the sales management can make certain KPI's directly available to the sales consultant. **What do you dislike about SuperOffice CRM?** - The task management should be better. Collaboration on a task is sometimes difficult and confusing. - The search function in the mobile app leaves much to be desired and cannot be compared with the search function in the browser version. **What problems is SuperOffice CRM solving and how is that benefiting you?** - All information available at one central point. - Lists of activities are very clear and can be found quickly. - Employees find their way around the system very quickly. ### 23. Managing customer relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Thijs B. | Customer Data Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about SuperOffice CRM?** SuperOffice CRM is a CRM system that excels in user-friendliness. A recognizable interface makes it very intuitive and easy for new users to get started. **What do you dislike about SuperOffice CRM?** The Service module of SuperOffice CRM is challenging to set up, so you often depend on a SuperOffice consultant. Fortunately, there is work behind the scenes to make this much more manageable. **What problems is SuperOffice CRM solving and how is that benefiting you?** It helps our organization manage our contacts and archive our commercially relevant moments in a system everyone can access. Together with the Service module, this helps us to increase our service level to our customers. ### 24. SuperOffice is one of the most user-friendly CRM-systems and meets our sales-requirements **Rating:** 4.5/5.0 stars **Reviewed by:** Mark K. | Commercial Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about SuperOffice CRM?** SuperOffice is one of the most user-friendly CRM-systems I worked with. you can set up the system in such a way that all necessary sales information can be processed, regardless of the business you are in. Processing information in different phases in Sales and the possibilities to control and analyze all data. **What do you dislike about SuperOffice CRM?** The possibility the adjust the layout of the sales-map. **What problems is SuperOffice CRM solving and how is that benefiting you?** Add scripts for obligation of storing information during different phases in a sales-traject. ### 25. Very intuitive, customizable, Support is excellen **Rating:** 5.0/5.0 stars **Reviewed by:** Samel M. | IT Security Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about SuperOffice CRM?** The Support, and the possibility to upload the own Templates like Quotes, Agreenments etc. **What do you dislike about SuperOffice CRM?** The SupperOffice iPad App doesnt work on iPads with Mobile-Device- Management (we use Jamf-Cloud (www.jamf.ch) for managing our iPads. **What problems is SuperOffice CRM solving and how is that benefiting you?** The Correspondance with clients (aktivities), the Dashboard and the possibility to customize the dashboard in our favor. The Design of the whole CRM is insane. ### 26. The best partner to satisfy our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Hendrik R. | Commercieel directeur, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about SuperOffice CRM?** For our company is Super Office the best way to communicate between our Staff members and our customers. Everything has also been archived so that we can use this data for improvement. **What do you dislike about SuperOffice CRM?** Nothing but maybe integration with Whats App would be helpful for us. A lot of our communication with customers is through Whats App. **What problems is SuperOffice CRM solving and how is that benefiting you?** Everything is organised in one system. All the Staf Members and also the Managing Board working together. Our customers get always the right answers no matter what. ### 27. Very user friendly and easy to get started with **Rating:** 5.0/5.0 stars **Reviewed by:** Søren L. | Team leader, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2022 **What do you like best about SuperOffice CRM?** It covers all parts of what's expected from a CRM system, and the open API makes integrations to wahtever a breeze. Fast and good (free) support too! **What do you dislike about SuperOffice CRM?** Sometimes minor bugs/annoyances take too long to fix. Critical stuff (very rarely) is resolved quickly. **What problems is SuperOffice CRM solving and how is that benefiting you?** Knowledge sharing between everyone in the organization regarding leads and customers (who's doing what, with who and when) + Overview of pipeline and NPS measurement. ### 28. A great CRM system adapted to our wishes **Rating:** 4.5/5.0 stars **Reviewed by:** Eveline S. | Regional Head of Customer Service E-Delivery, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about SuperOffice CRM?** - Sales and Customer Service organized in one system. - Customer Service can support each other by holidays/ - Great clear dashboards for tickets and sales - Many possibilities which we can customize by our own. - Work efficiently in a user-friendly environment. - Optimization of the work processes since using SuperOffice - Great Customer Support - We can easily export our data for customers. **What do you dislike about SuperOffice CRM?** If there is anything that I dislike, I contact support or our account manager and we will find a solution for it. **What problems is SuperOffice CRM solving and how is that benefiting you?** We use SuperOffice for all our sales and customer service activities, so we can work efficiently with all the customer service and Sales departments within Europe and China. ### 29. superoffice is TOP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about SuperOffice CRM?** Superoffice is a user-friendly CRM system. It is possible to customize the application specifically to the needs of your company. The account managers of Superoffice are knowledgeable and can help you with your commercial objectives. Last but not least, the meetings organized by Superoffice are just like Superoffice itself. Useful, to the point, and well-organized. **What do you dislike about SuperOffice CRM?** the use of Super Office in combination with Outlook. **What problems is SuperOffice CRM solving and how is that benefiting you?** Super office solves all my CRM "problems". It has a mobile application that enables my account managers to act up to date. Super office is linked to our internal ordering and order system, allowing everything related to the customer to be seen in one overview. ### 30. User-friendly system **Rating:** 4.0/5.0 stars **Reviewed by:** Barry v. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about SuperOffice CRM?** Superoffice is a user-friendly system that every employee can work with perfectly. Manage your calendar, schedule visits, and online meetings easily in your agenda. Additionally, it is easy to track your sales so you know exactly where you stand. **What do you dislike about SuperOffice CRM?** I would only like to add the values of visits and online meetings to it. **What problems is SuperOffice CRM solving and how is that benefiting you?** New version is even clearer. Additionally, Superoffice has created fixed dashboard environments for us. ### 31. Alternative to Salesforce etc **Rating:** 5.0/5.0 stars **Reviewed by:** Lars S. | Senior Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about SuperOffice CRM?** Everything you need in one package: CRM, Ticket System, Marketing, Chat, Customer Center ..) Easy to adapt to own needs (add/remove fields, change texts, use scripts, API..) Fast support **What do you dislike about SuperOffice CRM?** Lacking some integration with other systems **What problems is SuperOffice CRM solving and how is that benefiting you?** Supporting the full customer journey involving all parts of the company "Leaning" processes through the use of Tickets internally and externally Documenting interactions with customers and prospects Communication with customers (Marketing) ### 32. Modern, user-friendly and very capable CRM system. Highly recommendable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about SuperOffice CRM?** SuperOffice is in my experience very easy for the end-user to navigate and learn. Combined with great integration options on the App Store we now have easy access to all the data our sales and marketing people need. **What do you dislike about SuperOffice CRM?** I dont really have any issues with the SuperOffice - other than common things for all browser-based CRM systems like different browser behaviours etc. When this is said I believe SuperOffice is one of the best browser based CRM systems around. **What problems is SuperOffice CRM solving and how is that benefiting you?** Sales efforts and pipeline management, marketing and service. It's very helpful for us to have all these customer faced activities available in just one system. ### 33. Good experiences with the product but also with the support in the background. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about SuperOffice CRM?** Switch between company, people, and projects with just a few clicks. The linking between different companies within a project is also very good. **What do you dislike about SuperOffice CRM?** Over time, one loses track due to the ever-increasing amounts of data. In my opinion, assistance should be provided in handling this data volume. **What problems is SuperOffice CRM solving and how is that benefiting you?** All relevant information about customers and suppliers is in one place and accessible to everyone. Created offers are quickly stored in SuperOffice and can be quickly found again. This helps to quickly determine the correct sales prices when orders are received. ### 34. Main reson is the layout that is not friendly or up to date in grafic **Rating:** 3.5/5.0 stars **Reviewed by:** Pierre O. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2022 **What do you like best about SuperOffice CRM?** The open source and the possibility to change and create textboxes and so on. **What do you dislike about SuperOffice CRM?** Layout, Grafic and the app that really need some work. **What problems is SuperOffice CRM solving and how is that benefiting you?** It didn't help us at first with our sales, but when we buy additional apps then it will be better. So the low startcost is a good coverup becuse you need more fetures and what SO can offer. ### 35. They understand our busines and what it takes to achieve our goals **Rating:** 4.0/5.0 stars **Reviewed by:** Serge v. | Commercieel Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about SuperOffice CRM?** The support and help that Superoffice gives in creating the right design (look and feel) in combination with the various insights regarding dashboards and sales processes. **What do you dislike about SuperOffice CRM?** At this point there is not a topic or issue that stands out that negatively impacts our collaboration. The team is willing to help us as a customer in our business. **What problems is SuperOffice CRM solving and how is that benefiting you?** The simplicity of the system and the working method make it a clear whole that will help us in our daily work. The data can be retrieved quickly and is easy to process. ### 36. Great CRM functionality to monitor track and record **Rating:** 5.0/5.0 stars **Reviewed by:** Eric K. | Commercial Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about SuperOffice CRM?** The easy to use format and layout with the additional functionality of the dashboards to track,monitor and display any data. **What do you dislike about SuperOffice CRM?** Some analytical information we need is not available due to more fields being required. **What problems is SuperOffice CRM solving and how is that benefiting you?** The dashboards functionality now allow us to have greater visibility of data quality making sales more productive ### 37. 2 click system **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Member of the Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about SuperOffice CRM?** The 2-click system is very efficient and simplifies everyday life. **What do you dislike about SuperOffice CRM?** The linking to Outlook didn't work a few times. **What problems is SuperOffice CRM solving and how is that benefiting you?** Organisation of customer data and easy-to-use yet highly efficient project management ### 38. Good and clear CRM system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about SuperOffice CRM?** Superoffice is a fine system to work with. As a manager, the dashboards make it easy to create your own dashboards and gain insight into the department's goals. I also like the service at Superoffice. In my opinion, every CRM system can do the same, but the difference is in the service of the supplier. Superoffice certainly meets this requirement for me. **What do you dislike about SuperOffice CRM?** There are many services that can be connected to Superoffice. However, it sometimes becomes difficult because all the services are offered by other companies, to keep track. **What problems is SuperOffice CRM solving and how is that benefiting you?** Superoffice correctly maps our Salesfunnel, giving me as an executive an overview of the opportunities that exist for our organization. This can also be nicely displayed in a customizable dashboard. ### 39. SuperOffice is logical and easy to understand **Rating:** 5.0/5.0 stars **Reviewed by:** Mike v. | Key Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about SuperOffice CRM?** SuperOffice provides our sales team with a quick overview of all our customers and their activities. Because it is so easy to use, SuperOffice has also been quickly accepted by all employees. **What do you dislike about SuperOffice CRM?** The dashboard certainly still has potential and will certainly continue to develop. **What problems is SuperOffice CRM solving and how is that benefiting you?** SuperOffice offers us a platform to store all our activities around our customers centrally and retrievable at any time. This massively increases our efficiency in acquiring new customers and promotes customer relations. ### 40. Very user friendly software and accessible for different functions in our company. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2022 **What do you like best about SuperOffice CRM?** Very user friendly software and accessible for different functions in our company. We create a 360 degree view on our customers. We have our sales pipeline logged into Superoffice and can generate reports and dashboard for reporting purposes. **What do you dislike about SuperOffice CRM?** We choose Superoffice after conducting a thorough process including search, interview and rewarding process. So pro's and con's were known from the start. It would be good if more fields could be calculated rather than just being data fields. **What problems is SuperOffice CRM solving and how is that benefiting you?** Superoffice is our customer information database, our sales pipeline mngt system and our sales dashboard. All information is transferable and sharable between collegues, including the status and last communication moment per sales opportunity. ### 41. Happy user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about SuperOffice CRM?** Dashboard overview. This helps to have a quick overview of the status of all the sales opportunities. The flexibility to adjust the settings is very easy and user friendly. **What do you dislike about SuperOffice CRM?** That appointments from outlook not synchronising with SuperOffice. It takes time to find out what the meeting is about. This is something which can be improved. **What problems is SuperOffice CRM solving and how is that benefiting you?** I am not aware of the status of the problems they are fixing for us at the moment. ### 42. very user-friendly and easy to learn to use **Rating:** 4.5/5.0 stars **Reviewed by:** Stephan V. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about SuperOffice CRM?** you can very easily view and find data (customers and sales) and the new dashboards also work well **What do you dislike about SuperOffice CRM?** the connection with Webtools often fails **What problems is SuperOffice CRM solving and how is that benefiting you?** Saving time and convenience, avoiding errors etc. instead of working with Excels. ### 43. With Super Office you can get a total overview of your customers **Rating:** 5.0/5.0 stars **Reviewed by:** Marinette L. | Verksamhetsledare , Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about SuperOffice CRM?** Easy to use, whether in front of a computer or on the road. **What do you dislike about SuperOffice CRM?** Can't find any. If need of help - the support is there! **What problems is SuperOffice CRM solving and how is that benefiting you?** Get track of my customers, e-mails, marketing, and follow up. Easy and reliable. Makes me more productive ### 44. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jan P. | Acount manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about SuperOffice CRM?** All of super office is so easy in comparison to other CRM I have worked with. **What do you dislike about SuperOffice CRM?** Honestly, i have not had anything that I dislike. Maybe i will find that but not yet after 3 years. **What problems is SuperOffice CRM solving and how is that benefiting you?** Planning tools are ok. Also that my indoor sales can se all documentation that we have for the end users. Eg: prices, meeting protocoll and so on. Also very easy for others to follow your work. ### 45. Superoffice for Sales Team **Rating:** 4.5/5.0 stars **Reviewed by:** Sergio M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about SuperOffice CRM?** In the Sales Team we use our individual Dashboard every day. **What do you dislike about SuperOffice CRM?** We have to note the historical data separately in an Excel table to see trends. **What problems is SuperOffice CRM solving and how is that benefiting you?** With the dashboards we never forget a project or customer and see on one glance the actual open issues. ### 46. fair support despite bit of miscommunication due to SO support resources **Rating:** 4.0/5.0 stars **Reviewed by:** ewout r. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about SuperOffice CRM?** pragmatic approach for at the end simple stuff; offering and timing of training support very effective when planning together **What do you dislike about SuperOffice CRM?** generally no issues although follow up from consultant (external) must be better **What problems is SuperOffice CRM solving and how is that benefiting you?** added functionality and the cloud version itself ### 47. Customer friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about SuperOffice CRM?** Fast access to data, customer friendly personell, expertise on all fronts. **What do you dislike about SuperOffice CRM?** Ticket system makes you sometimes give the feeling that it's going to take for ages. **What problems is SuperOffice CRM solving and how is that benefiting you?** Giving insights in sales performance and fast access to large amounts of data. ### 48. Mostly ok but keeps opening up new tabs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about SuperOffice CRM?** All activities on one screen from everyone in the company **What do you dislike about SuperOffice CRM?** keeps opening new tabs and end up with numerous superoffice tabs open **What problems is SuperOffice CRM solving and how is that benefiting you?** none that I can think off ### 49. Superoffice helps to organize our workflows and boost sales activities strongly **Rating:** 4.5/5.0 stars **Reviewed by:** Ingmar Fritz R. | Prokurist Einkauf, Marketing, QS, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2021 **What do you like best about SuperOffice CRM?** Superoffice is easy to use and understand, its logic is making information easily acessable and makes it possible to really bring things to the end. It helps to make workflows transparent and to boost sales and Marketing activities which result in a high customer acceptance and conversion rate. **What do you dislike about SuperOffice CRM?** There are some functionalities that are not available on the mobile app such as Ticketsystem and adding stakeholders to sales. **Recommendations to others considering SuperOffice CRM:** We have had Microsoft Dynamics as CRM and we switched back to Superoffice as is Level of Ease to use is completely different and the setup is very easy and fastly done. Whereas in Microsoft we invested a lot of money to create not even the same performance level and we finally did not have the same level of functionality. Further more processes and data storage was not easy to handle as the setup of GDPR guidleines in Microsoft took a whole lot more time and money and we even felt not being on a secure level. The detup of an own customer centre in Superoffice is pretty easy and fast. Superoffice at all is easy to use. **What problems is SuperOffice CRM solving and how is that benefiting you?** We are using Superoffice for document management, contract management, contact management, Communicationtool, Sales Funnel and Quality Management. We have benefitted strongly in transparency, sustainability and sales boost. ### 50. Establish and expand customer relationships easily with SuperOffice! **Rating:** 5.0/5.0 stars **Reviewed by:** André R. | Prokurist / Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about SuperOffice CRM?** ease of use, central availability of data, structured work thanks to activities, always up-to-date forecast and scalability of the system are key advantages of SuperOffice CRM. SuperOffice CRM offers real added value, especially in sales and marketing, thanks to the integration of ERP, Office 365, Echobot and the automation options via Zapier. **What do you dislike about SuperOffice CRM?** Currently none, SuperOffice has steadily evolved and eliminated disadvantages. **What problems is SuperOffice CRM solving and how is that benefiting you?** With SuperOffice, customer relationships can be easily mapped, developed and expanded. The CRM is very user-friendly, so it is possible for every employee to work with it. ## SuperOffice CRM Discussions - [Will it be possible to create documents when on mobile app?](https://www.g2.com/discussions/33737-will-it-be-possible-to-create-documents-when-on-mobile-app) - 1 comment, 2 upvotes - [View SuperOffice CRM pricing details and edition comparison](https://www.g2.com/products/superoffice-crm/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-07+09%3A11%3A47+-0500&secure%5Bsession_id%5D=740da15e-0432-4c48-9bbb-ac2b41e821c1&secure%5Btoken%5D=1afa4f8bab1211249547d6ebb859d1cfdcbb9b91b3935773965921e647d245d6&format=llm_user) ## SuperOffice CRM Integrations - [eMarketeer](https://www.g2.com/products/emarketeer/reviews) - [Exact Globe](https://www.g2.com/products/exact-globe/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [GetAccept](https://www.g2.com/products/getaccept/reviews) - [Goava](https://www.g2.com/products/goava/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [HansaWorld](https://www.g2.com/products/hansaworld/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Oneflow](https://www.g2.com/products/oneflow/reviews) - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews) - [Unit4 ERP](https://www.g2.com/products/unit4-erp/reviews) - [Visma Net ERP](https://www.g2.com/products/visma-net-erp/reviews) ## SuperOffice CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Additional Functionality** - Embedded Forms - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top SuperOffice CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,253 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,652 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) - 4.5/5.0 (1,063 reviews)