# RSoft CRM Reviews **Vendor:** RSoft **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 15 ## About RSoft CRM RSoft CRM (Customer Relationship Management) software is a tool used by businesses to manage interactions and relationships with current and potential customers. These software typically provide a range of features designed to help organizations streamline their sales, marketing, and customer service efforts. Here are some common features found in Roft CRM software: 1. Contact Management 2. Sales Management 3. Lead Management 4. Marketing Automation 5. Customer Support & Services 6. Analytics Report & Dashboard 7. Integration ## RSoft CRM Pros & Cons **What users like:** - Users praise the **excellent customer support** of RSoft CRM, noting quick responses and effective issue resolution. (5 reviews) - Users love the **user-friendly interface** of RSoft CRM, making it easy to customize and manage tasks efficiently. (5 reviews) - Users value the **automation features** of RSoft CRM for efficiently managing workflows and enhancing productivity. (4 reviews) - Users value the **efficient lead management** of RSoft CRM, enhancing follow-ups and facilitating automated workflows for growth. (4 reviews) - Users find RSoft CRM's **easy access** features essential for timely client follow-ups and efficient booking management. (2 reviews) - Users appreciate the **easy customization** of RSoft CRM, enabling tailored workflows and efficient automation without technical hassles. (2 reviews) - Users value the **efficiency** of RSoft CRM, highlighting its time-saving features and effective growth support. (2 reviews) - Reporting (2 reviews) - Users value the **effective customer management** of RSoft CRM, enhancing relationships and driving significant growth. (1 reviews) - Ease of Use (1 reviews) **What users dislike:** - Users express concerns over **email issues** requiring frequent communication, although improvements have been noted recently. (2 reviews) - Users face **connectivity issues** with RSoft CRM, often needing to resolve problems via email communication. (1 reviews) - Users noted the **lack of user-friendliness** which has improved, but initial struggles persisted in reaching support. (1 reviews) ## RSoft CRM Reviews ### 1. It is a user friendly software to all the person those who are using it. **Rating:** 5.0/5.0 stars **Reviewed by:** VIKAA H. | HR / Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about RSoft CRM?** Avoiding repeated follow up of the client from different team in same office. It also very helpful for filtering the client and convert for the booking process. The Notification bell is very useful for the user to call back the client in the right time. **What do you dislike about RSoft CRM?** On the starting We use to request email for each and every problem sort out. Now a days it is very user friendly. That issues also been sort out by them in the recent month. **What problems is RSoft CRM solving and how is that benefiting you?** They have customized the report sheet as we prefer. often we request them to change user name and password for the new joining staff. But now they have customized it now. Now days admin can change or edit the staff details. And also last 50 crm entries are visible to all the employee so they can easily updated day to day reviews and follow ups of others also . ### 2. Quick Lead Follow-Ups and Daily Email Reports That Boost Sales Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Pavithrapazheri . | CRM Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about RSoft CRM?** quick action which helps to attend leads much easier to daily follow-up and sending daily reports on mail helps to monitor updates of sale conversion **What do you dislike about RSoft CRM?** currently no feature that was dislike to us **What problems is RSoft CRM solving and how is that benefiting you?** Rsoft helps us to track and update customer based on their required information with timely follow-up notification and helps tell caller to check the complete track of the customer from the initial stage to closed won ### 3. Professional, easy to Handle, and Very User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Arun K. | Sales Head, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about RSoft CRM?** its professional and easy to handle , interface is vet user friendly **What do you dislike about RSoft CRM?** All the issues has to be addressed through mail and in brief, few times login issues. **What problems is RSoft CRM solving and how is that benefiting you?** Data management and sales convertion ### 4. My success story with Rsoft crm **Rating:** 5.0/5.0 stars **Reviewed by:** Shailaja N. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about RSoft CRM?** I would prefer using Rsoft CRM due to its Speed and Accuracy, User friendly, Best customization support product I have ever worked with, Efficient auto-dialer option in Mobile App which helped my executive dial 450 calls per day. Escalations are addressed in short span of time. Great technical support by Chockalingam, Shivani & rest of the team headed by Pradeesh. **What do you dislike about RSoft CRM?** Nil - We have solution for all technical questions. Hence no flaws at all. **What problems is RSoft CRM solving and how is that benefiting you?** Rsoft CRM is basically managing our leads. It plays a major role in our business by securing our data and ease work flow. ### 5. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay B. | Marketing Head, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about RSoft CRM?** We have been associated with Rsoft from last 2 years and we have had a very positive experience with them. Their sales, support team have been very good and they have set good system for any query/support required. Our overall experience has been very good and we would surely recommed it to other developers. **What do you dislike about RSoft CRM?** They are good at their work and we do not have much to comment on this. **What problems is RSoft CRM solving and how is that benefiting you?** It has helped us in managing our leads and business better. ### 6. Outstanding Customer Support Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** shahana a. | Senior Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about RSoft CRM?** “Excellent customer support—quick to respond and solved my issue on time.” **What do you dislike about RSoft CRM?** Nothing to dislike; the CRM has been smooth and reliable. **What problems is RSoft CRM solving and how is that benefiting you?** RSoft CRM is solving our problems on time with outstanding customer support. Their quick responses and clear, easy-to-understand guidance help our business run smoothly. ### 7. success story with RSoft AI **Rating:** 5.0/5.0 stars **Reviewed by:** KAMALAKANNAN G. | MD, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about RSoft CRM?** It's easy to manage all my leads within a single software. I received multiple customization options from rsoft, such as report and workflow features, which I didn't have in my previous software customization and high budget. RSoft have user friendly dashboard & report **What do you dislike about RSoft CRM?** Nill i not have any queries. about rsoft **What problems is RSoft CRM solving and how is that benefiting you?** Previously, we did not maintain any leads, follow-ups, notifications, or similar tasks. After we started using the RSoft CRM, we were able to manage follow-ups and leads more effectively. We also purchased the R Dialler for our sales team its working good. ### 8. User friendly & easy to access & extended support from support team **Rating:** 5.0/5.0 stars **Reviewed by:** Bala K. | Business Head, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about RSoft CRM?** Easy to access in quick action, Advanced report,etc **What do you dislike about RSoft CRM?** Frontliners does not have any struggle to update the records. **What problems is RSoft CRM solving and how is that benefiting you?** End to end lead management & for reports & analysis. ### 9. success story with RSoft **Rating:** 5.0/5.0 stars **Reviewed by:** VISHNU J. | Search Engine Optimization Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about RSoft CRM?** What I like best about RSoft CRM is it's user friendly interface and high level of customization. It's easy to tailor workflows, automate tasks, without needing deep technical tools are especially strong, helping us stay their customer support is responsive and helpful whenever we need assistance **What do you dislike about RSoft CRM?** I used one year with RSoft CRM, I can confidently say it's been smooth and no issues **What problems is RSoft CRM solving and how is that benefiting you?** RSoft CRM manage my leads & followups without manual effect fully automated & i increase my sales for 200% thanks for rsoft ### 10. User Friendly Software **Rating:** 4.5/5.0 stars **Reviewed by:** V. Jeyasri A. | Customer Relationship Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about RSoft CRM?** User friendly and good customer support. **What do you dislike about RSoft CRM?** Nothing specific. Looking for more advanced features to get implemented **What problems is RSoft CRM solving and how is that benefiting you?** Easy to followup and able to track the details about the leads ### 11. Sucessful journey with RSOFT **Rating:** 5.0/5.0 stars **Reviewed by:** Aravind R. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about RSoft CRM?** CRM, R DIALER, WHATSAPP BUSINESS API are managing my organisation very effective and user friendly It efficiently saves our time and gives more effective growth. It had provides a high enthusiastic customer relationship in our organization **What do you dislike about RSoft CRM?** Nothing dislike in RSOFT All are good in RSOFT **What problems is RSoft CRM solving and how is that benefiting you?** I increased my revenue 3x I had decreased my time challenges ### 12. Business Success story with RSoft CRM Software **Rating:** 5.0/5.0 stars **Reviewed by:** paranthaman D. | Markerting Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2025 **What do you like best about RSoft CRM?** I can manage my leads very easily & Automate my workflow very effectively like WhatsApp automated messages, Email, RCS. **What do you dislike about RSoft CRM?** need to improve in Email Bulk Marketing. Rest all fine. **What problems is RSoft CRM solving and how is that benefiting you?** Thanks For Rsoft. Before without using Software i cannot manage my leads & followups. After I using the Rsoft CRM software i can manage my leads & follow-ups can automate my workflow with AI ### 13. Good Company For Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Karthik B. | System Administrator, Dairy, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about RSoft CRM?** It's a leading software product development company and I like that CRM is helps manage leads efficiently and easy to use. It provides automated workflow that is very useful marketing team. **What do you dislike about RSoft CRM?** i think their is no dislikes about CRM software **What problems is RSoft CRM solving and how is that benefiting you?** It helps to manage leads and followups. It saves times and improves communication and ability to get good leads. ### 14. Smart Solution for business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Aarthi K. | Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2025 **What do you like best about RSoft CRM?** RSoft CRM empower single user with efficient lead management,automation and real-time insights for seamless business growth. **What do you dislike about RSoft CRM?** Nothing to share any dissappoinment with RSoft CRM **What problems is RSoft CRM solving and how is that benefiting you?** RSoft IVR helps you time save by automatecally filtering unwanted spam calls, ensuring only attend to geniune lead. ### 15. Success Story with Salezrobot CRM **Rating:** 5.0/5.0 stars **Reviewed by:** karthick k. | Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about RSoft CRM?** A highly valuable solution for handling client connections and boosting sales is the Salezrobot CRM tool. Packed with a variety of advantageous functionalities such as lead monitoring, automated follow-up capabilities, and streamlined inventory management, it proves to be an invaluable asset. Its user-friendly interface ensures ease of use, while its top-notch customer support is instrumental in swiftly resolving any encountered issues. **What do you dislike about RSoft CRM?** Nothing to say about Salezrobot CRM Software. I'm using it very well **What problems is RSoft CRM solving and how is that benefiting you?** Salezrobot CRM is there every step of the way, aiding in lead generation, assignment, and successfully closing deals, providing comprehensive support throughout the sales process. - [View RSoft CRM pricing details and edition comparison](https://www.g2.com/products/rsoft-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+04%3A32%3A46+-0500&secure%5Bsession_id%5D=cb5a1331-e84c-4c11-a4ce-1abd82c1742b&secure%5Btoken%5D=e075dace3fcb49277a2d51777f760f192194c8c8d53ebdbe87e2d26bd98d46fe&format=llm_user) ## RSoft CRM Integrations - [Facebook](https://www.g2.com/products/facebook/reviews) - [GoDaddy Website Builder](https://www.g2.com/products/godaddy-website-builder/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [MCUBE IVRS](https://www.g2.com/products/mcube-ivrs/reviews) - [Website.com](https://www.g2.com/products/website-com/reviews) ## RSoft CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top RSoft CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,582 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,162 reviews)