
The customer support is incredibly reliable, helpful, and positive. I love how simple the platform is, there's the perfect level of functionality for a small team to manage its sales processes with, and no unnecessary or confusing features. The 'fetch historic emails' function is a game-changer for organisations that are new to CRM-use, and allows for them to quickly log years of historic interaction in the same place. Review collected by and hosted on G2.com.
The layout of contacts /organisations. I feel this could be presented in a more user-friendly way. I think organising the list by surname then first name could feel more aligned with these being professional contacts. This is a small point. I can't remember how Salesforce do it, but I remember this being something I missed about salesforce when I moved to OnePageCRM. Review collected by and hosted on G2.com.