![Jack M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack M.")
JM

Jack M.

Senior Software Engineer

Small-Business (50 or fewer emp.)

6/16/2026

"Effortless Agent Building with Fair Pricing"

5/5

What do you like best about Voiceflow?

I like the simplicity and ease of using the drag-and-drop canvas for building agents in Voiceflow. The canvas is straightforward and makes the testing process smooth as you can easily see the flow of conversation and how the requests are processed by the agents. Another thing I appreciate is the recent pricing model changes, which make it clearer to evaluate my usage. Review collected by and hosted on G2.com.

What do you dislike about Voiceflow?

I would like if Voiceflow would add more seats for the pricing. Currently, they're only issuing two seats for the lowest price of $60. I'd like if they could add more seats, maybe around four or five, so if I have a few people in my team, it would be easier. If I have five seats, it would be easier because I can have two people managing two bots or two people managing at least four bots. They can add more seats for that price of $60. Review collected by and hosted on G2.com.

What problems is Voiceflow solving and how is that benefiting you?

I use Voiceflow to build voice and chat agents for small and medium-sized businesses in East Africa. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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4.6 out of 5 · Verified reviews from real users

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