Best Chatbots Software - Page 18
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Pypestream delivers a conversational AI platform that transforms how businesses engage and empower their customers. Together with a library of microapps and built-in professional services we deliver
- 100% Mid-Market
- 33% Small-Business
4,837 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Build AI chatbots for your business. Automate customer service and publish chatbots on your website, Facebook Messenger, Skype, Viber, more
- 75% Small-Business
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Change the way your business interacts with talent, for the better. We solve your recruitment challenges with chatbots.
- 67% Small-Business
- 17% Enterprise
57,767 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Socrates is the Employee Experience Platform that connects your employees with information that otherwise is spread throughout the business. By providing one source of the truth – Socrates creates a c
- 67% Mid-Market
- 33% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Talkative provides contact centre leaders with a secure, AI customer service solution that’s always evolving, infinitely scalable, and delivers value fast. We help customer service, support, and sa
- 57% Mid-Market
- 30% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Telegram bots offer numerous benefits and versatile usage to Web3 and Crypto users. These bots can provide 24/7 customer support, streamline e-commerce transactions, and efficiently distribute content
- 60% Small-Business
- 20% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Voicify is a SaaS conversational AI platform that allows brands to deploy voice assistants everywhere. Easily deliver voice apps with Amazon Alexa, Google Assistant, Samsung Bixby, Custom Voice Assist
- 67% Mid-Market
- 33% Enterprise
10 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
WayMore is an innovative all-in-one omnichannel marketing cloud platform, which consists of many different tools, aimed at increasing sales and reducing marketing costs. 📈 The high technology of th
- 75% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
Webio started when a small band of pioneering friends/colleagues saw a bright future in using conversational AI for customer engagement. Their intuition was spot on, and today Webio is innovating and
- 100% Small-Business
751 Twitter followers
- Overview
- User Satisfaction
- Seller Details
We aim to create a conversational chatbot that acts as your personal assistant, helping you improve efficiency, increase sales and automate your business.
- 67% Enterprise
- 33% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
42Chat is the leading provider of Conversational AI solutions for organizations and events looking to enhance & protect their brand, gain & retain customers, and capture & act on insights.
- 50% Mid-Market
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lig
- Financial Services
- 77% Mid-Market
- 15% Enterprise
52 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Aktify will help you make something out of nothing. With a high volume of leads, a large portion of those are likely not engaging with your outreach team. You can now save your team’s time by offloadi
- 33% Enterprise
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Alfred AI aims to transform humans into super-humans by strengthening their abilities. It's able to process text and audio specialized in CX in three languages. Spanish, Portuguese and English in whi
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
Multi-skill AI assistant for consultants and business professionals. Brian has multiple talents powered by selected digital services and data sources: File Translation / Research / File Handling / Sli
- 50% Mid-Market
- 50% Small-Business
