# Zumata Reviews
**Vendor:** Zumata  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 3
## About Zumata
We aim to create a conversational chatbot that acts as your personal assistant, helping you improve efficiency, increase sales and automate your business.




## Zumata Reviews
  ### 1. Amazing product delivered

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhawna P. | Technical Account Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about Zumata?**

We have a customized chatbot for our tourism company. It can hold multiple parallel conversations

**What do you dislike about Zumata?**

I feel that the tool is bit slow during peak hours.

**What problems is Zumata solving and how is that benefiting you?**

It helps our OPS team for the initial conversations. It can handle multiple parallel communications that helps us during peak hours.

  ### 2. Emerging No.1 AI platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jerin C. | Human Resources Manager - Shriram Group, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Zumata?**

It's an AI chatbot that enables partners to enhance customer interaction while providing excellent products and services at lower cost and easy to use

**What do you dislike about Zumata?**

Beat the competition in the most AI world is but difficult for Zumata

**What problems is Zumata solving and how is that benefiting you?**

It's an technology company providing enterprise grade solutions that simply the complex

  ### 3. Great AI chatbot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajkumar y. | Officer cargo, Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Zumata?**

Its make my work easier by replying tickets very fast

**What do you dislike about Zumata?**

Nothing to dislike in this software its great software

**What problems is Zumata solving and how is that benefiting you?**

Its solves my problem by giving my tickets replies fast and helps me to answer quicly on other tickets also 2 or more tickets at a time



- [View Zumata pricing details and edition comparison](https://www.g2.com/products/zumata/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+20%3A49%3A12+-0500&secure%5Bsession_id%5D=6b1531ea-bfe6-4b2c-bcbb-f02477ab9fd1&secure%5Btoken%5D=7fd393e7f2941aa1d48397d3ad38aca9fb187165f65c799eaf6c6f2d7e7aaadc&format=llm_user)

## Zumata Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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