Best AI Agents For Business Operations - Page 4

How Many AI Agents For Business Operations Products Does G2 Track?

Total Products under this Category: 2,094

Category Stats (Sep 2026)

  • Average Rating: 4.6/5 (↑0.02 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Frontier (+4.68%) - Among all products in this category, Frontier recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Agents For Business Operations Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 183,900+ Authentic Reviews
  • 2,094+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents For Business Operations

G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence

Highlighted products: Notion, ClickUp, Retell AI, Microsoft Copilot, Qualified, ServiceNow AI Agents, SOCi, and Asana.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=notion&focus%5B%5D=clickup&focus%5B%5D=retell-ai&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=qualified&focus%5B%5D=servicenow-ai-agents&focus%5B%5D=soci&focus%5B%5D=asana)

Supervity

Supervity is the Services-as-Software company building Self-Driving Auto Apps for enterprise operations. The company’s AI Employees execute operational work while humans remain in command through policies, governance, and oversight. From individual AI Employees to enterprise-scale AI Command Centers, Supervity enables organizations to run AI-first operations across finance, procurement, HR, IT, customer operations, and shared services. Supervity’s platform enables organizations to deploy AI Employees that execute operational work end-to-end under human-defined policies and governance. Built around the principle of “AI does the work. You are in command,” Supervity combines AI Employees, Auto Policies, Auto Workbench, Auto Insights, Auto Manager Console, Auto Graph, and Auto Runtime into a unified architecture for self-driving business operations. Supervity’s platform supports organizations across a wide range of operational environments: • AI Employees that execute operational work across enterprise systems and workflows • AI Command Centers that provide visibility, governance, exception handling, and operational oversight • Self-Driving Auto Apps for functions such as Finance, Procurement, IT, HR, and Shared Services • Human-in-command operational controls through Auto Policies and Auto Workbench • Sovereign and enterprise-ready deployments for regulated and large-scale environments • Durable AI operations through Auto Runtime and Auto Graph architecture Supervity’s enterprise deployments include organizations such as Daikin, Adani, and the State of West Virginia, where Self-Driving Auto Apps are being used to support AI-first operations across enterprise workflows.

Average Rating: 4.9/5.0

Total Reviews: 19

How Do G2 Users Rate Supervity?

  • Personalization: 9.3/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 8.9/10 (Category avg: 8.9/10)
  • Route To Human: 9.4/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Supervity?

Who Uses This Product?

  • Company Size: 50% Medium, 40% Small

What Do G2 Reviewers Say About Supervity?

AI-generated summary from verified user reviews

Pros
  • Users find the automation features of Supervity enhance user engagement and streamline feedback collection effectively.
  • Users appreciate the business growth capabilities of Supervity, utilizing templates for effective user engagement and feedback.
  • Users appreciate the powerful customization options of Supervity for tailored surveys and user engagement nudges.
  • Users find Supervity's platform very easy to use, thanks to its powerful templates for surveys and nudges.
  • Users find Supervity's easy creation of templates beneficial for effective user engagement and feedback collection.
Cons
  • Users find the dashboard issues challenging due to limited intuitiveness and basic usage data provided.
  • Users find the lack of integration with third-party BI tools limits the analytics dashboards' effectiveness and usability.
  • Users find the limited analytics frustrating, as the dashboards lack intuitiveness and advanced integration options.
  • Users find the limited features of Supervity lacking, particularly in analytics and integration with BI tools.
  • Users find the limited functionality of analytics dashboards frustrating, as they only provide basic usage data without advanced features.

What Are Recent G2 Reviews of Supervity?

What Are G2 Users Discussing About Supervity?

Tidio

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, and tech use Tidio to streamline communication, resolve issues faster, and drive more sales. With Tidio, support teams can engage customers in real time via live chat, automate responses to FAQs with Flows (rules-based chatbots), and manage conversations from multiple channels like email, Messenger, Instagram, WhatsApp, and email in one unified dashboard. At the heart of the platform is Lyro, Tidio’s conversational AI agent and chatbot, capable of resolving up to 67% of common customer inquiries without human involvement. With a single click, Lyro starts using your company’s existing help content to provide accurate and brand-consistent responses without making up answers. When in doubt, the AI agent will hand over the ticket to your team, enhancing trust between users and your brand. Tidio empowers businesses to scale their support without overwhelming their teams. It reduces missed chats, shortens response times, and frees up agents to focus on complex issues. Start free and get 50 AI-powered conversations with Lyro. No credit card required. 💬 Live Chat • Real-Time Support – Engage with visitors instantly through a lightweight chat widget. • Live Typing Preview – See what users are typing before they hit send. • Canned Responses – Use pre-written replies for quick, consistent answers. • AI Reply Assistant – Enhance responses with GPT-4 suggestions. • User Management – Ban users by IP, view live visitor lists. • Chat Transcripts – Save or email conversation history. • Attachments – Support for sending files (images, docs, videos). ⚙️ Flows (Chatbot Automation) • Visual Automation Builder – No-code drag & drop builder for custom flows. • Pre-designed Templates – 40+ templates designed for eCommerce. • Data Collection – Auto-capture contact info and feedback. • Abandoned Cart Recovery – Send timed offers/discounts. • Third-Party Integrations – Sync data with external tools and platforms. 🤖 Lyro (AI Agent) • Conversational AI – Automatically resolve up to 70% of questions. • Product Recommendations – Suggest items based on Shopify product data. • Multichannel Support – Works across live chat, WhatsApp, Instagram, Messenger. • Multilingual Capabilities – Respond in English, Spanish, French, Portuguese, German. • Analytics – Review AI performance and conversation stats. 🛒 Order Management (for Shopify) • Cart Preview – See what's in the customer's cart in real time. • Order History Access – View past orders for personalized help. • Direct Product Recommendations – Suggest products inside the chat. • Order Management – Cancel, update, or refund orders via chat. • Discount Offering – Share coupon codes live in conversation. 🎫 Ticketing System • Unified Ticket Creation – Convert emails/chats into support tickets. • Tagging and Prioritization – Organize and prioritize tasks. • Operator Tracking – Know who’s assigned to what. • Advanced Filtering – Quickly sort through tickets. • Spam Management – Auto-detect and filter irrelevant messages. 📡 Communication Channels Manage all in one dashboard: • Live Chat – Real-time website conversations. • Email – Integrate multiple inboxes. • Instagram – Reply to DMs and reactions. • Messenger – Chat with Facebook users. 🎨 Customization • Branding – Match chat widget to your site's look & feel. • Visibility Settings – Customize widget display by time/device. • Offline Messaging – Capture leads when you're offline. 📊 Analytics • Performance Monitoring – Track response times, satisfaction, missed chats. • Team Insights – Evaluate individual/team productivity. • Flow Analysis – Optimize automations based on performance data. 🔒 Privacy & Compliance • SOC 2 Type 2 • GDPR • CCPA • EU-US DPF • CPRA • AI Pact

Average Rating: 4.6/5.0

Total Reviews: 1,898

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How Do G2 Users Rate Tidio?

  • Personalization: 7.9/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 8.5/10 (Category avg: 8.9/10)
  • Route To Human: 8.5/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind Tidio?

  • Seller: Tidio
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, California
  • Twitter: @tidiocx
    1,306 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    182 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 90% Small, 9% Medium

What Do G2 Reviewers Say About Tidio?

AI-generated summary from verified user reviews

Pros
  • Users find Tidio's ease of use exceptional, enhancing communication with customers effectively and effortlessly.
  • Users appreciate Tidio for its immediate customer support, enhancing engagement and satisfaction in service delivery.
  • Users value the efficient AI chatbots of Tidio, ensuring quick customer responses and smooth communication.
  • Users find Tidio's easy setup incredibly helpful, enabling a smooth start and efficient configuration.
  • Users appreciate Tidio's real-time answers and easy setup, enhancing customer engagement and overall experience dramatically.
Cons
  • Users find Tidio expensive, especially for freelancers seeking customizable pricing and features to fit their needs.
  • Users find the limited customization options frustrating, wishing for more control over chat features and workflows.
  • Users find Tidio's pricing model expensive, suggesting a need for more affordable options for small businesses.
  • Users find the missing features in Tidio, such as geolocation, limiting its affordability and usability across plans.
  • Users desire more features from Tidio, such as additional styles, mobile capabilities, and editing options for chat responses.

What Are Recent G2 Reviews of Tidio?

What Are G2 Users Discussing About Tidio?

Funnel Leasing

Funnel provides a win for three vital groups: operators looking to reduce costs and improve efficiencies; stretched-thin onsite teams who demand a better long-term career; and renters who deserve a better customer experience. Funnel’s proven agentic AI CRM platform is the enterprise-grade solution industry leaders trust to deliver a streamlined, consistent, and connected experience from first inquiry through years of renewals, while simultaneously saving operators quantifiable money through the operational flexibility only a renter-centric® platform can provide. We call it Renter Management Software; our clients call it the new operating model.

Average Rating: 4.3/5.0

Total Reviews: 259

How Do G2 Users Rate Funnel Leasing?

  • Route To Human: 8.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Funnel Leasing?

Who Uses This Product?

  • Who Uses This: Leasing Consultant, Property Manager
  • Top Industries: Real Estate, Commercial Real Estate
  • Company Size: 50% Medium, 39% Small

What Do G2 Reviewers Say About Funnel Leasing?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized communication in Funnel Leasing, enhancing collaboration and clarity among staff members.
  • Users value the centralized communication in Funnel Leasing, enhancing collaboration and reducing miscommunication in offices.
  • Users value the centralized communication provided by Funnel Leasing, enhancing collaboration and clarity among staff members.
  • Users value the centralized communication of Funnel Leasing, enhancing collaboration and clarity among office staff.

What Are Recent G2 Reviews of Funnel Leasing?

What Are G2 Users Discussing About Funnel Leasing?

Observe.AI

Observe.AI is an advanced AI Agents platform specifically designed to enhance customer experience (CX) by enabling organizations to provide faster, smarter, and more efficient customer service at scale. This innovative solution allows businesses to deploy specialized AI agents that autonomously manage tasks throughout the entire customer experience lifecycle. From engaging in customer conversations to supporting frontline teams and optimizing operational workflows, Observe.AI streamlines processes to meet the demands of modern customer service. Targeted at businesses seeking to improve their customer interactions, Observe.AI is particularly beneficial for organizations that handle high volumes of customer inquiries and require consistent, high-quality service. The platform is suitable for various industries, including e-commerce, healthcare, and technology, where customer satisfaction is paramount. By leveraging AI agents, companies can ensure that their customer service operations are not only efficient but also capable of adapting to the dynamic needs of their clientele. Each AI agent within the Observe.AI platform is purpose-built for specific roles, equipped with the ability to understand context, make informed decisions, and take appropriate actions. This functionality allows organizations to enhance resolution speeds and elevate service quality while simultaneously reducing operational costs. By automating routine tasks, Observe.AI empowers frontline teams to concentrate on higher-value work, fostering a more productive and engaged workforce. The platform's CX-native foundation ensures seamless integration with existing systems and processes, making it easier for businesses to implement and scale their customer service operations. Observe.AI has successfully collaborated with global brands such as DoorDash, Transcarent, Affordable Care, Signify Health, and Verida, demonstrating its capability to improve customer satisfaction and boost productivity across diverse sectors. By delivering consistent and scalable performance in every customer interaction, Observe.AI stands out as a comprehensive solution for organizations looking to elevate their customer experience strategy. In summary, Observe.AI offers a robust framework for organizations aiming to enhance their customer service capabilities through the deployment of intelligent AI agents. By focusing on specialized roles and continuous improvement, the platform not only optimizes operational efficiency but also drives better outcomes for both customers and businesses alike.

Average Rating: 4.6/5.0

Total Reviews: 252

How Do G2 Users Rate Observe.AI?

  • Personalization: 8.9/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 8.9/10 (Category avg: 8.9/10)
  • Route To Human: 7.5/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Observe.AI?

  • Seller: Observe.AI
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • Twitter: @observeAI
    1,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    350 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Assistant Quality Assurance, Quality Analyst
  • Top Industries: Consumer Services, Outsourcing/Offshoring
  • Company Size: 63% Medium, 25% Small

What Do G2 Reviewers Say About Observe.AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Observe.AI, making their jobs smoother and more effective in reporting.
  • Users value the efficiency of Observe.AI, enhancing agent performance through actionable insights and consistent evaluations.
  • Users find Observe.AI extremely helpful for call analysis, coaching, and efficient team collaboration and support.
  • Users love the advanced AI intelligence of Observe.AI, enhancing coaching, analytics, and overall agent performance effortlessly.
  • Users find the coaching feature of Observe.AI invaluable for enhancing agent performance and streamlining feedback sessions.
Cons
  • Users face significant accuracy issues with Observe.AI, including unreliable detection and missed moments during interactions.
  • Users highlight the inaccuracy of Observe.AI, citing issues with detection, implementation, and overall product reliability.
  • Users report inaccurate data analysis that leads to false positives and dissatisfaction with customer interaction handling.
  • Users experience frequent call issues with Observe.AI, leading to frustration and a lack of trust in the service.
  • Users express frustration over missing features in Observe.AI, noting limitations in language support and reporting capabilities.

What Are Recent G2 Reviews of Observe.AI?

What Are G2 Users Discussing About Observe.AI?

LivePerson

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises. Hundreds of the world’s leading brands — including HSBC, Burberry, Chipotle, and Virgin Media — use our Conversational Cloud® platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of generative AI and large language models(LLM) for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. Here are some of the business outcomes brands are seeing with LivePerson: - 2x uptick in employee efficiency - 10X conversions vs. traditional digital - 20% boost in customer satisfaction - 90% automation containment rates - 50% decrease in agent attrition rates With LivePerson, you have the world’s largest dataset at your fingertips. The Conversational Cloud platform powers nearly 1 billion conversational interactions each month, making our AI more accurate than any competitor and used by every major industry across the world. We help you turn your customers’ words into actionable data — and dollar signs for your business.

Average Rating: 4.3/5.0

Total Reviews: 185

How Do G2 Users Rate LivePerson?

  • Personalization: 8.1/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 8.3/10 (Category avg: 8.9/10)
  • Route To Human: 8.1/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)

Who Is the Company Behind LivePerson?

  • Seller: LivePerson
  • Company Website:
  • Year Founded: 1995
  • HQ Location: New York, NY
  • Twitter: @LivePerson
    10,758 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,183 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Internet, Retail
  • Company Size: 43% Medium, 33% Large

What Do G2 Reviewers Say About LivePerson?

AI-generated summary from verified user reviews

Pros
  • Users value the intelligent AI responses of LivePerson, enhancing personalized and engaging customer interactions across various channels.
  • Users value the ease of use of LivePerson, enabling seamless, personalized interactions across multiple communication channels.
  • Users appreciate the intelligent and personalized responses of LivePerson, enhancing engagement across multiple digital channels.
  • Users appreciate the intelligent AI responses of LivePerson, enhancing personalized interactions and valuable insights across channels.
  • Users value the efficiency of LivePerson, benefiting from swift customer engagement and effective communication across channels.
Cons
  • Users often find the learning curve steep, making onboarding challenging for new developers or teams.
  • Users find the complexity of setup for LivePerson daunting, particularly novice users struggling with functionality and performance.
  • Users face a steep learning curve with LivePerson, making initial setup and optimization challenging and time-consuming.
  • Users find LivePerson to be very expensive, with high implementation costs and demands on resources for setup.
  • Users find the missing features, such as email integration and improved reporting, hinder the overall experience with LivePerson.

What Are Recent G2 Reviews of LivePerson?

Giga

AI support agents for the largest B2C companies in the world

Average Rating: 4.5/5.0

Total Reviews: 29

How Do G2 Users Rate Giga?

  • Personalization: 9.6/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 9.6/10 (Category avg: 8.9/10)
  • Route To Human: 10.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Giga?

  • Seller: Giga
  • Year Founded: 2023
  • HQ Location: San Francisco , US
  • LinkedIn® Page: www.linkedin.com
    120 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 50% Medium, 47% Small

What Are Recent G2 Reviews of Giga?

HubSpot Data Hub

Data Hub connects, cleanses, and automates customer data across the HubSpot CRM, providing operations teams with tools to maintain data quality, ensure system integration, and streamline business processes. Core Value Proposition: Data Hub addresses critical operational challenges: disconnected data across applications, manual data entry consuming team time, data quality issues undermining business decisions, and complex automation requirements existing tools cannot handle. The platform offers native integrations with other applications to create a more efficient, aligned, and agile business. Key Capabilities: Data Integration: Data Hub connects contacts, leads, and company data between HubSpot and external applications bidirectionally and in real-time. This creates a unified customer data foundation rather than requiring manual data transfer. Data Quality Management: The platform includes tools that maintain a clean database, allowing operations teams to save hours of manual data validation and correction work. Process Automation: Data Hub enables complex business process automation across systems, connecting trigger events in one application to automated actions in another. This streamlines internal workflows and reduces manual coordination. Unified Customer View: By connecting all customer data sources to the HubSpot CRM platform, Data Hub creates a single source of truth that sales, marketing, and service teams can reference for customer interactions. Data Hub vs. Alternatives: Unlike standalone integration platforms (iPaaS) requiring technical expertise to configure and maintain, Data Hub provides native HubSpot integration with a visual interface designed for operations professionals rather than developers. This reduces implementation time and ongoing maintenance requirements. Data Hub eliminates manual data entry and data validation by automating these workflows. The platform guarantees up-to-date data and maintains a clean database without constant manual intervention. Who Should Use Data Hub: Data Hub serves operations teams managing data across multiple systems, organizations experiencing data quality issues affecting business decisions, and companies needing to automate complex cross-system workflows without extensive technical resources. The platform enables business agility as organizations grow. Outcome: Data Hub supercharges your HubSpot CRM with a complete toolkit to connect, clean, and automate customer data, uniting all customer data into one connected platform that results in a friction-free customer experience.

Average Rating: 4.5/5.0

Total Reviews: 619

How Do G2 Users Rate HubSpot Data Hub?

  • Personalization: 9.6/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 9.6/10 (Category avg: 8.9/10)
  • Route To Human: 9.2/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind HubSpot Data Hub?

  • Seller: HubSpot
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cambridge, Massachusetts, United States
  • Twitter: @HubSpot
    784,270 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17,628 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 64% Small, 32% Medium

What Do G2 Reviewers Say About HubSpot Data Hub?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of HubSpot Data Hub, making information easily accessible and operations efficient.
  • Users value the two-way data sync of HubSpot Data Hub, enhancing efficiency and collaboration across teams.
  • Users benefit from automation capabilities in HubSpot Data Hub, significantly streamlining tasks and enhancing overall efficiency.
  • Users value the two-way data sync across platforms, enhancing efficiency and ensuring accurate, consistent information for teams.
  • Users appreciate the efficiency of HubSpot Data Hub, streamlining data management and reducing workflow complexities.
Cons
  • Users find the limitations in data handling frustrating, particularly regarding external data integration and processing capabilities.
  • Users find the missing features in HubSpot Data Hub limit their ability to manage complex contact data effectively.
  • Users find the learning curve steep, especially when unfamiliar with workflow automation, affecting overall usability.
  • Users find HubSpot Data Hub fairly expensive, particularly for small teams wanting advanced features and customization.
  • Users find the complexity of reporting and data tracking in HubSpot Data Hub to be challenging and frustrating.

What Are Recent G2 Reviews of HubSpot Data Hub?

What Are G2 Users Discussing About HubSpot Data Hub?

Replicant

Replicant is the leader in agentic AI for customer service. Our platform replicates your top-performing agents to automate complex conversations across voice, chat, and SMS, delivering instant, reliable, brand-aligned CX. With 6+ years of experience and 200+ enterprise deployments, our AI agents resolve customer issues end-to-end with full visibility into every interaction, giving enterprises the insights and control to drive true AI transformation.

Average Rating: 4.7/5.0

Total Reviews: 44

How Do G2 Users Rate Replicant?

  • Personalization: 9.2/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 8.5/10 (Category avg: 8.9/10)
  • Route To Human: 9.1/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Replicant?

  • Seller: Replicant
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • Twitter: @replicant
    3 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    168 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Health, Wellness and Fitness
  • Company Size: 51% Medium, 42% Large

What Do G2 Reviewers Say About Replicant?

AI-generated summary from verified user reviews

Pros
  • Users commend Replicant for its exceptional customer engagement, featuring organized processes and seamless communication throughout the project.
  • Users highlight the exceptional customer satisfaction from Replicant, noting their organized processes and seamless communication.
  • Users commend the exceptional customer support from Replicant, ensuring smooth communication and tailored assistance throughout implementation.
  • Users highlight the ease of use of Replicant, enjoying seamless implementation and tailored support throughout the process.
  • Users commend the easy setup process of Replicant, appreciating seamless communication and tailored support throughout implementation.
Cons
  • Users note the limitations of AI in handling complex issues, often requiring escalation to human agents.
  • Users find that AI performance limitations hinder the ability to resolve complex caller issues without escalation.
  • Users find that call issues arise as AI struggles to resolve complex problems, necessitating escalation to live agents.
  • Users note the inadequate AI features that limit the handling of complex caller issues, often requiring human intervention.
  • Users find the limited AI capabilities of Replicant restrict its effectiveness for complex caller issues, necessitating human escalation.

What Are Recent G2 Reviews of Replicant?

What Are G2 Users Discussing About Replicant?

Planhat

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering. The PSA brings resource management, project delivery, and services revenue into the same unified data model that has powered Planhat's category leading CSP for over a decade, helping teams drive adoption, reduce churn, and identify expansion opportunities through Customer 360 profiles, health scoring, and customer analytics. Core capabilities include AI workflows, conversational AI, and customer portals, all based on high-fidelity time-series data. Planhat serves organizations across software, IT and telecoms, healthcare & life sciences, financial services, and security.

Average Rating: 4.5/5.0

Total Reviews: 948

How Do G2 Users Rate Planhat?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Planhat?

  • Seller: Planhat
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Stockholm, Stockholm County
  • Twitter: @planhat
    1,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    248 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Head of Customer Success
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 31% Small

What Do G2 Reviewers Say About Planhat?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Planhat exceptional, facilitating smooth integration and team adoption.
  • Users commend the exceptional customer support from Planhat, enhancing their experience and ensuring effective collaboration.
  • Users value the extensive customization options in Planhat, enhancing their experience and streamlining workflows effectively.
  • Users appreciate the automation efficiency of Planhat, enhancing their workflow and streamlining customer management seamlessly.
  • Users value the helpfulness of Planhat, noting its excellent support and comprehensive features for managing customer success.
Cons
  • Users find the learning curve steep, struggling to navigate features and setup pages during initial use of Planhat.
  • Users find the complexity of Planhat daunting, with a challenging learning curve that hinders initial usability.
  • Users note a steep learning curve with Planhat, though support accelerates the process and enhances understanding.
  • Users face integration issues with Planhat, causing challenges in data management and trustworthiness among teams.
  • Users find the formula fields restrictive, desiring greater flexibility and automation for easier customization and efficiency.

What Are Recent G2 Reviews of Planhat?

What Are G2 Users Discussing About Planhat?

Luminance

Luminance is an advanced AI platform designed to revolutionize the way businesses handle their contracts, offering comprehensive solutions from creation and negotiation to post-execution analysis. Developed by AI experts from the University of Cambridge, Luminance employs a 'Panel of Judges' approach, utilizing diverse models to ensure legal-grade accuracy across all contract-related tasks. Key Features and Functionality: - AI-Powered Negotiation: Luminance acts as an intelligent legal assistant, automatically analyzing contracts and highlighting deviations from standard terms, thereby identifying potential risks. It offers suggested precedent and fallback positions, enabling swift adjustments directly within Microsoft Word. - Intelligent Contract Repository: The platform automatically extracts and organizes key information from all contracts, providing instant insights into over 1,000 legal concepts such as contract terms, clauses, and governing laws. This facilitates efficient risk assessment and opportunity identification. - Legal-Grade™ Chatbot: Luminance's 'Ask Lumi' chatbot allows users to pose natural language questions about their documents, receiving immediate, legally accurate responses. It can summarize contracts, redraft clauses, and generate balanced clause wording, streamlining the contract management process. Primary Value and User Solutions: Luminance addresses the complexities and time-consuming nature of contract management by automating critical processes, reducing the risk of human error, and enhancing efficiency. Its AI-driven capabilities enable legal teams to focus on strategic decision-making rather than manual reviews, leading to significant cost savings and improved compliance. By providing real-time insights and facilitating seamless collaboration, Luminance empowers organizations to manage their contractual obligations effectively and mitigate potential risks.

Average Rating: 4.5/5.0

Total Reviews: 34

How Do G2 Users Rate Luminance?

  • Personalization: 9.6/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 9.6/10 (Category avg: 8.9/10)
  • Route To Human: 9.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Luminance?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 47% Medium, 38% Small

What Are Recent G2 Reviews of Luminance?

telli

telli is a next-generation call operations platform designed to simplify customer interactions through advanced AI sales agents and auto dialers. This innovative solution leverages human-like voice AI technology to automate complex call workflows, ensuring that every lead is engaged and every customer query is addressed around the clock. By transforming the way businesses interact with their customers, telli enhances operational efficiency and improves customer satisfaction. The platform caters to a diverse range of industries, including Solar & HVAC, Healthcare, Real Estate, Insurance, and Financial Services. Its capabilities are tailored to automate critical stages of the customer journey, making it an invaluable tool for businesses seeking to optimize their communication processes. For instance, telli excels in lead qualification and reactivation, allowing businesses to convert and qualify leads through phone calls and messages, as well as re-engage past customers to recover lost revenue. This targeted approach ensures that no potential opportunity is overlooked. One of the standout features of telli is its 24/7 AI receptionist and customer service capabilities. The platform is designed to answer every call instantly, resolve complex issues, and route calls to the appropriate human agents when necessary. This ensures that customers receive timely assistance, enhancing their overall experience. Additionally, telli simplifies appointment booking by seamlessly scheduling meetings across different time zones, integrating directly with team calendars to streamline the process. telli also offers operational task management, handling payment reminders and upselling opportunities to maximize customer lifetime value. Its ability to initiate calls in under 10 seconds allows businesses to capture lead attention effectively, while warm transfers to sales teams ensure that prospects receive personalized attention when needed. These features collectively contribute to a more efficient sales process and improved customer engagement. Businesses choose telli for its proven performance, reporting significant returns on investment, including a 12% increase in conversion rates, a 53% improvement in reachability, and a 33% boost in booking rates. The platform is known for its rapid implementation, enabling companies to scale their call operations quickly without the burden of establishing a large internal call center. Furthermore, telli prioritizes security and reliability, adhering to high standards of data protection and compliance, ensuring that all interactions remain secure. This combination of features and benefits positions telli as a leading solution in the call operations landscape, empowering businesses to enhance their customer engagement strategies effectively.

Average Rating: 4.7/5.0

Total Reviews: 21

How Do G2 Users Rate telli?

  • Personalization: 9.4/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 8.9/10 (Category avg: 8.9/10)
  • Route To Human: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)

Who Is the Company Behind telli?

Who Uses This Product?

  • Company Size: 33% Medium, 33% Small

What Do G2 Reviewers Say About telli?

AI-generated summary from verified user reviews

Pros
  • Users highlight the excellent customer support of Telli, ensuring impressive service and timely assistance throughout their experience.
  • Users find Telli's platform remarkably easy to use, delivering a seamless experience for voice AI interactions.
  • Users praise Telli for its excellent customer service and impressive, mature software capabilities that meet their needs.
  • Users appreciate the efficiency of Telli, allowing quick deployment and impressive capabilities for voice AI agents.
  • Users praise telli for its exceptional customer service and innovative features that enhance communication and sales processes.
Cons
  • Users note that the dashboard issues detract from the overall experience, despite strong core functionality.
  • Users find the difficult reporting aspect of Telli to detract from an otherwise strong core functionality.
  • Users face long delays due to time zone differences, but support issues are mitigated by the platform's improvements.
  • Users face long wait times due to differing time zones, but Telli's improvements help mitigate support issues.
  • Users find telli lacking in self-service features, indicating there's still much development needed.

What Are Recent G2 Reviews of telli?

Airia

Airia is the enterprise AI platform built to help organizations take control of AI at scale. AI is moving fast. Enterprises are deploying models, building agents, and automating workflows across every part of the business. Most have no unified way to see it, secure it, or govern it. The result is ungoverned AI sprawl, compounding risk, and little visibility into what AI is actually doing. Airia solves that. The platform unifies AI security, AI governance, and AI orchestration in a single, purpose-built solution. Organizations use Airia to detect and defend against AI-specific threats like prompt injection, data leakage, and shadow AI, enforce granular policies and controls that keep AI behavior trustworthy and accountable, and orchestrate models and agents across complex multi-step workflows. Every capability is designed to work together, so security, governance, and operations teams are finally working from the same picture. Airia was built AI-native from day one. That means AI isn't bolted on. It's embedded throughout the architecture, continuously monitoring model and agent behavior, enforcing policy at runtime, and surfacing the risks that matter before they become incidents. Trusted by 500+ enterprise customers worldwide, Airia gives organizations the confidence to scale AI broadly without sacrificing control, compliance, or security.

Average Rating: 4.6/5.0

Total Reviews: 33

How Do G2 Users Rate Airia?

  • Personalization: 7.9/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 8.3/10 (Category avg: 8.9/10)
  • Route To Human: 8.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Airia?

  • Seller: Airia
  • Year Founded: 2023
  • HQ Location: Atlanta, US
  • LinkedIn® Page: www.linkedin.com
    161 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 47% Medium, 38% Small

What Do G2 Reviewers Say About Airia?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Airia, enabling quick deployment and a seamless experience for their teams.
  • Users highlight the exceptional customer support of Airia, noting responsiveness and a genuine investment in user success.
  • Users appreciate the easy setup of Airia, allowing quick implementation and flexible agent creation with excellent support.
  • Users appreciate the integrated chat feature of Airia, making it easy to deploy AI solutions effortlessly.
  • Users benefit from the high deployment efficiency of Airia, simplifying AI integration across businesses with strong support.
Cons
  • Users experience access limitations due to fewer integrations and lacking robust security roles compared to competitors.
  • Users often face call quality issues that can disrupt communication, though support is responsive and helpful.
  • Users report occasional dependency issues with API calls failing, though support and documentation improvements are helpful.
  • Users often face a steep learning curve with Airia, making it difficult to navigate industry-specific features.
  • Users note the limited features of Airia, particularly regarding fewer integrations compared to competitors and lacking RBAC functionality.

What Are Recent G2 Reviews of Airia?

Juicebox

Juicebox is the leading AI recruiting platform for teams that want to identify and engage winning talent faster. Just describe who you're looking for in plain language and surfaces matches across 800M+ candidate profiles across 30+ data sources. It's the sourcing platform behind 5,000+ recruiting teams, including Notion, Ramp, Cursor, and Samsara. Key features include: Search: the world's first people search engine that uses natural language. Describe who you're searching for and find the perfect match from over 30 different data sources. CRM & Outreach: Maximize candidate engagement with AI-powered email campaigns. Personalize messaging at scale using AI commands, and boost response rates by 40%. AI Agents: Manage your own team of AI Agents that source 24/7 and engage candidates autonomously on your behalf. Find more qualified candidates and send more outreach without the manual work.

Average Rating: 4.8/5.0

Total Reviews: 59

How Do G2 Users Rate Juicebox?

  • Personalization: 10.0/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Juicebox?

  • Seller: Juicebox
  • Company Website:
  • Year Founded: 2022
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    113 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Staffing and Recruiting
  • Company Size: 46% Small, 41% Medium

What Are Recent G2 Reviews of Juicebox?

Breakout

Breakout is your inbound AI SDR — built to identify high-intent website visitors, engage them in real-time, qualify them, and book meetings directly into your sales team’s calendar. 1\ Breakout greets every visitor like it already knows them: Breakout instantly recognizes who’s on your site—based on UTM, company, or behavior—and kicks off a smart, friendly conversation using AI that actually sounds human. 2\ Breakout handles every question instantly and keeps the lead warm - The AI SDR chats with your buyers 24/7, answers their questions, and gently nudges them toward conversion—so no one slips through the cracks. 3\ Breakout gives live, personalized demos—on the spot - Whether it’s a quick voice walkthrough or a custom slide deck, Breakout shows buyers exactly what they need, right when they need it. 4\ Breakout books the right meeting, even after hours - It finds the right rep, checks calendars, and schedules the meeting—so your team wakes up to new pipeline every day.

Average Rating: 5.0/5.0

Total Reviews: 28

How Do G2 Users Rate Breakout?

  • Personalization: 10.0/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 8.9/10)
  • Route To Human: 10.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Breakout?

  • Seller: Breakout
  • Year Founded: 2024
  • HQ Location: San Francisco Bay Area, US
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 61% Small, 35% Medium

What Do G2 Reviewers Say About Breakout?

AI-generated summary from verified user reviews

Pros
  • Users love Breakout for its time-saving setup, enabling quick deployment and seamless integration into existing workflows.
  • Users highlight the ease of use of Breakout, appreciating its quick setup and seamless integrations with existing tools.
  • Users value Breakout for its easy integration and efficiency, enhancing conversion rates and streamlining workflows effortlessly.
  • Users love the seamless integrations of Breakout, enhancing workflows and boosting conversion rates effortlessly.
  • Users praise the easy setup of Breakout, enabling quick integration and a seamless experience with existing tools.
Cons
  • Users find the feature complexity of Breakout can hinder quick setup, needing more guidance for non-technical teams.
  • Users desire limited analytics in Breakout, wishing for more detailed insights to improve performance and user understanding.
  • Users note some missing features in Breakout, indicating a need for more templates and deeper analytics insights.
  • Users note that while Breakout's AI is capable, it can sometimes struggle with nuanced sales conversations requiring human intervention.
  • Users report buggy software with Breakout, occasionally encountering issues that hinder more complex sales interactions.

What Are Recent G2 Reviews of Breakout?

Aissist.io

Your customers are growing faster than your support team. Aissist closes the gap. Aissist.io is an AI customer support agent that works like a coworker, not a bot. Connect it to Zendesk, Intercom, Freshdesk, Kustomer, Salesforce, HubSpot, Front or Gorgias in about 10 minutes. It starts resolving real conversations: troubleshooting problems, updating orders and accounts, and qualifying leads. It takes the action in your systems instead of just replying. ## What changes for your team * 83% of conversations resolved end to end, with 4.8/5 customer satisfaction. No made-up answers. Aissist sticks to your knowledge and policies, and hands tricky cases to your team at the right moment. * Know why customers reach out. Pulse shows the product issues and trends behind your ticket volume, before they cost you customers. * Better every week. Evolve learns from how your best agents handle issues and tests improvements. You approve anything that touches policy or brand. * Every customer, every channel. 65+ languages across chat, email, WhatsApp, SMS and social, including voice messages, photos and video. ## Pricing that makes sense Pay per fix, with no seat licenses and no installation fees. Resolutions are capped at $0.60, and conversations handed to your team cost nothing. One Aissist customer grows 40% a year without hiring a single new support agent. ISO 27001 certified and GDPR compliant. Start free on your own tickets, no credit card required.

Average Rating: 4.9/5.0

Total Reviews: 44

How Do G2 Users Rate Aissist.io?

  • Personalization: 8.9/10 (Category avg: 8.9/10)
  • Natural Language Understanding (NLU): 9.5/10 (Category avg: 8.9/10)
  • Route To Human: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)

Who Is the Company Behind Aissist.io?

  • Seller: Aissist.io
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Jose, US
  • Twitter: @realAissist
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 75% Small, 18% Medium

What Do G2 Reviewers Say About Aissist.io?

AI-generated summary from verified user reviews

Pros
  • Users find Aissist.io to be incredibly helpful, effectively understanding context and completing tasks autonomously.
  • Users value the efficiency of Aissist.io, significantly improving response times and reducing repetitive tasks.
  • Users find Aissist.io incredibly easy to use, appreciating its intuitive setup and smooth integrations for efficient AI support.
  • Users appreciate the quick and intuitive setup of Aissist.io, making implementation a breeze for their teams.
  • Users value the conversational management of Aissist.io, noting its reliable, accurate, and human-like interactions with customers.
Cons
  • Users feel the limited customization options for UI styling hinder personalizing their experience with Aissist.io.
  • Users find the limited AI capabilities frustrating, particularly with voice functionality and draft efficiency issues.
  • Users find Aissist.io's interface not very beginner friendly, making initial setup potentially overwhelming for newcomers.
  • Users feel the interface lacks guidance and customization, impacting overall usability and experience with Aissist.io.
  • Users desire improved reporting functionality that offers detailed performance insights per agent for better decision-making.

What Are Recent G2 Reviews of Aissist.io?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated July 21, 2026