G2

Nima S.

Founding Member

Small-Business (50 or fewer emp.)

11/3/2026

"Voice agent that actually sounds natural"

5/5

What do you like best about telli?

We use Telli for inbound customer calls, so the first line support basically runs on it now. Honestly didn't expect a voice agent to sound this natural, German and English both fine and it handles the typical questions on its own without people noticing they talk to an AI. Setup was quick, first agent was live in a couple of days and the Telli team was super hands-on. Review collected by and hosted on G2.com.

What do you dislike about telli?

To be honest, not much. Getting the tone and the call flow right took some trial and error, you play around with the prompt a lot in the beginning. Review collected by and hosted on G2.com.

What problems is telli solving and how is that benefiting you?

Before Telli, customers called and often nobody picked up, we just didn't have the capacity for a support line. Now every call gets answered right away, most of the standard stuff is solved on the spot and only the complicated cases end up with the team. Way less missed calls, customers get help faster and the team can focus on the stuff that actually needs a human. Review collected by and hosted on G2.com.