Enterprise Feedback Management Software Discussions
All Enterprise Feedback Management Software Discussions
Posted within Thematic
Posted within Listen360
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common question.
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Posted within CX Index
Posted within CX Index
Posted within Retently
Posted within Qualaroo
Posted within Cisco SocialMiner
Posted within SatisMeter
Posted within Delighted
Posted within Podium
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common question.
Posted within Outgrow
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Can content pieces like a quiz be integrated on our website?
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Posted within Birdeye
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We send out a lot of requests for reviews but we do not get 100% conversion. Any helpful tips to get our patients to open the emails or texts we send and fill out the review will be great.
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Posted within Reputation
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We can use Facebook live from the Facebook app, but we do not allow all of our employees access to the Property Facebook Page, but we do on the reputation app. I would love if we could have the Live feature on the Reputation app.
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Posted within Podium
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We are looking to upgrade our current CRM and would love to able to include Podium as a big part of our lead nurturing process. Lead attribution will be huge for us this year. Any help provided would be greatly appreciated.
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Posted within SurveyMonkey
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Posted within SurveyMonkey
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Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
Where is Survey Monkey data stored? is it useful for others to understand the questions and is it available in different languages Does Survey Monkey have an API?need to know that our information is not released to the wrong participant and information is released whats steps are initiated to... Read more
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Posted within Alchemer Digital
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i.e. Apple TV, Fire TV, Roku, SmartTV
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Posted within Podium
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I saw that option in the above question and would love to know how podium and slack tie together
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Posted within Alchemer Survey
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Survey monkey makes it easier and its more complicated with surveyGizmo.
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Posted within Delighted
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We want to engage more of our consumer base and allow customers to fill out CSAT surveys via SMS instead of email; we believe our demographic of customers will be more inclined to answer surveys in this way.
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Posted within Alchemer Survey
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2
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Verified User in Computer Software
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Posted within Nicereply
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A user is any member of your team who has their own Nicereply login. Each support rep, admin, or manager needs their own user license.
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Posted within Beta Testing
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What AI-powered insights and analysis does BetaTesting offer for beta feedback, including theme d...
Modern user research platforms are using AI to turn raw feedback into structured insights, but the quality, depth, and traceability of those tools vary significantly. Enterprise teams need AI features that produce defensible, evidence-based output tied directly back to source content, not just... Read more
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Not every company wants to wait weeks for survey insights. I’m looking for EFM tools that quickly surface trends and sentiment, so teams can react while the feedback is still fresh.
Exploring options within theRead more
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I’m asking on behalf of a couple of teams that are trying to treat employee feedback more like ongoing operational input and less like a once-a-year HR checkbox. In theRead more
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I’m digging into enterprise feedback management platforms that can operate safely in regulated environments. Think of companies dealing with GDPR, CCPA, or strict customer... Read more
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Posted within Agentforce Service (formerly Salesforce Service Cloud)
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We’re helping an e-commerce team choose a customer self-service platform that can handle high inquiry volumes while keeping the support experience smooth. The goal is to reduce ticket... Read more
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Posted within Mouseflow
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My company implemented Mouseflow about a year ago for session replay. We've paid 1,400 to them for nominal usage, and this month when they raised prices by about 30%, we decided not to keep the service. It renewed on a weekend, and on Monday we sought to cancel, but they wouldn't refund our... Read more
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Posted within ProProfs Survey Maker
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Posted within Mouseflow
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We are a digital agency looking to provide consulting and website optimization services to our clients.
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Posted within Nicereply
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Is it possible to select multiple agents and get an average CES across them?
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Verified User
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Posted within HubSpot Service Hub
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G2
Verified User
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Posted within HubSpot Service Hub
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a better project overview, timeline, would be great for reporting purposes.
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Verified User
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Posted within HubSpot Service Hub
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I've tried wati.io and I'm still trying to find a suitable WhatsApp API application to integrate with Hubspot, any suggestions?
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Posted within Customer Value
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The UI of the application definitely could be better, a small tweak could make a huge difference and have an impact on other users.
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Verified User
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Posted within Chekkit
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How do we archive old messages? We would like to be able to organize messages into groups such as a guest inquiring about a purchase one week and then a month later inquiring about service. We are able to use Tags but the information is bundled together. At times, guests message the team and it... Read more
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Posted within Chekkit
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Posted within HubSpot Service Hub
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Posted within HubSpot Service Hub
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I need to be able to access and initiate new tickets from an Apple mobile device.
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Posted within HubSpot Service Hub
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Posted within HubSpot Service Hub
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Do I have access to see the intervals of tickets coming in and who are the people hubspot is assi...
If yes, do I also have the ability to change and edit the list?
I want to know more about the automation system, can I set automated follow-up emails that should be sent on specific days and dates?
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Posted within HubSpot Service Hub
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There is currently no way to identify or filter what is the set of the products/items you can select during the quote creation. We have two sources of products and one of them is wrong. Because we can see which set the product displayed belongs to, our sales are selecting the wrong items. This... Read more
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G2
Verified User
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Posted within HubSpot Service Hub
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1
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G2
Verified User
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Posted within Nicereply
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In addition to checking your ratings, check out your peers, see what customers say in addition to your ratings. You will always be excited to work and not fall into a rut.
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G2
Verified User
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common question.
Posted within Simplesat
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How do you add conditional responses to questions in your surveys? I have not found a way to have...
How do you add conditional responses to questions in your surveys? I have not found a way to have that for all the questions in my survey
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G2
Verified User
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common question.
Posted within HubSpot Service Hub
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Posted within Heap
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