Skip to Navigation
Skip to Navigation
Home
...
All Categories
Genesys App Foundry Marketplace Discussions
Genesys App Foundry Marketplace Discussions
Share
All Genesys App Foundry Marketplace Discussions
Search
Most Commented
Most Helpful
Pinned by G2
Newest
All Discussions
Discussions with Comments
Pinned by G2
Discussions without Comments
Filter
Filter
Filter by
Expand/Collapse
Sort by
Most Commented
Most Helpful
Pinned by G2
Newest
Filter by
All Discussions
Discussions with Comments
Pinned by G2
Discussions without Comments
Posted within
Zendesk for Customer Service
0
4
How is Zendesk Support Suite transforming the customer service experience in various industries?
How is Zendesk Support Suite transforming the customer service experience in various industries?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
Show More
6
people commented
EM
El Daira M.
SM
DK
PP
RB
OE
Pinned by G2 as a
common question.
Posted within
Zendesk for Customer Service
0
3
What can you do with Zendesk?
What can you do with Zendesk?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
Show More
3
people commented
AV
Aditya V.
MM
PC
Pinned by G2 as a
common question.
Posted within
Zendesk for Customer Service
0
3
What is Zendesk Support Suite?
What is Zendesk Support Suite?
Genesys AppFoundry Marketplace
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Contact Center Operations Software
Customer Self-Service Software
Proactive Notification Software
Shared Inbox Software
Digital Customer Service Platforms
Show More
4
people commented
JF
James F.
VC
SK
VK
Pinned by G2 as a
common question.
Posted within
Genesys Cloud CX
0
1
What is Genesys Cloud CX used for?
What is Genesys Cloud CX used for?
Customer Service Automation Software
Email Management Software
Co-Browsing Software
Genesys AppFoundry Marketplace
Intelligent Virtual Assistants Software
Contact Center Quality Assurance Software
UCaaS Platforms
Speech Analytics Software
Auto Dialer Software
Conversational Marketing Software
Chatbots Software
Outbound Call Tracking Software
Social Customer Service Software
Live Chat Software
VoIP Providers
Contact Center Workforce Software
Call Center Infrastructure (CCI) Software
Contact Center Software
Proactive Notification Software
Show More
1
person commented
SD
Siddesh D.
Pinned by G2 as a
common question.
Posted within
Zendesk for Customer Service
0
1
Is there a free version of Zendesk?
Is there a free version of Zendesk?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
Show More
7
people commented
AG
Ankur G.
AM
GN
AS
SS
RG
JC
Pinned by G2 as a
common question.
Posted within
Zendesk for Customer Service
0
1
Is zendesk any good?
Is zendesk any good?
Digital Customer Service Platforms
Genesys AppFoundry Marketplace
Shared Inbox Software
Conversational Support Software
Complaint Management Software
Contact Center Knowledge Base Software
IT Service Management Tools
Chatbots Software
Google Workspace for Sales Software
Google Workspace Communication Tools
Social Customer Service Software
Live Chat Software
help desk software
Customer Self-Service Software
Proactive Notification Software
Show More
8
people commented
GZ
Gil Z.
NL
RF
RK
CN
PC
FI
AM
Pinned by G2 as a
common question.
Posted within
Qualtrics Customer Experience
0
1
What is a customer experience platform?
What is a customer experience platform?
Feedback Analytics Software
Experience Management Software
Genesys AppFoundry Marketplace
1
person commented
MU
Maruf U.
Pinned by G2 as a
common question.
Posted within
Brightmetrics
0
0
What do you like most about Brightmetrics for call analytics, and what could be improved?
What do you like most about Brightmetrics for call analytics, and what could be improved?
Data Visualization Tools
Genesys AppFoundry Marketplace
1
person commented
SS
Stephanie S.
Pinned by G2 as a
common question.
Posted within
Upland Panviva
0
0
How does Panviva support your knowledge management needs, and do you recommend it for large teams?
How does Panviva support your knowledge management needs, and do you recommend it for large teams?
Knowledge Base Software
Contact Center Knowledge Base Software
Customer Self-Service Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Lightico
0
0
What is Lightico used for?
What is Lightico used for?
Genesys AppFoundry Marketplace
Identity Verification Software
E-Signature Software
Salesforce Appexchange Apps
Pinned by G2 as a
common question.
Posted within
Qualtrics Customer Experience
0
0
What is Qualtrics Customer Experience used for?
What is Qualtrics Customer Experience used for?
Feedback Analytics Software
Genesys AppFoundry Marketplace
Experience Management Software
SAP Store Software
Contact Center Quality Assurance Software
Proactive Customer Retention Software
Social Customer Service Software
Show More
Pinned by G2 as a
common question.
Posted within
Appian
0
0
What is Appian used for?
What is Appian used for?
Digital Process Automation (DPA) Software
Robotic Process Automation (RPA) Software
Low-Code Development Platforms
Business Process Management Software
Process Mining Software
Genesys AppFoundry Marketplace
Digital Process Automation Software Questions
Robotic Process Automation Software Questions
Show More
1
person commented
PU
Pradhyum U.
Pinned by G2 as a
common question.
Posted within
Observe.AI
0
0
What is Observe.AI used for?
What is Observe.AI used for?
Genesys AppFoundry Marketplace
Contact Center Quality Assurance Software
Speech Analytics Software
Conversation Intelligence Software
Conversation Intelligence Software Questions
Show More
Pinned by G2 as a
common question.
Posted within
Aivo
0
0
What is Aivo used for?
What is Aivo used for?
Genesys AppFoundry Marketplace
Live Chat Software
Customer Self-Service Software
Chatbots Software
Pinned by G2 as a
common question.
Posted within
livepro Knowledge Management
0
0
What is livepro Knowledge Management used for?
What is livepro Knowledge Management used for?
Work Instructions Software
Customer Self-Service Software
Contact Center Knowledge Base Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Brightmetrics
0
0
What is Brightmetrics used for?
What is Brightmetrics used for?
Data Visualization Tools
Genesys AppFoundry Marketplace
2
people commented
CV
Chris V.
MT
Pinned by G2 as a
common question.
Posted within
NICE CXone Expert
0
0
What is MindTouch used for?
What is MindTouch used for?
Customer Self-Service Software
Contact Center Knowledge Base Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Google Cloud Dialogflow
0
0
What is Google Cloud Dialogflow used for?
What is Google Cloud Dialogflow used for?
Bot Platforms Software
Enterprise Search Software
Genesys AppFoundry Marketplace
2
people commented
MS
Mahendra S.
KR
Pinned by G2 as a
common question.
Posted within
Procedureflow
0
0
What is ProcedureFlow used for?
What is ProcedureFlow used for?
Genesys AppFoundry Marketplace
Standard Operating Procedures Software
Contact Center Knowledge Base Software
1
person commented
MP
Micah P.
Pinned by G2 as a
common question.
Posted within
Amazon Lex
0
0
What is Amazon Lex used for?
What is Amazon Lex used for?
Bot Platforms Software
Genesys AppFoundry Marketplace
1
person commented
UT
uday t.
Pinned by G2 as a
common question.
Posted within
WebRTC
0
0
What is WebRTC used for?
What is WebRTC used for?
Other Web Frameworks Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
VidyoConnect
0
0
What is Vidyo used for?
What is Vidyo used for?
Video Conferencing Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
24sessions
0
0
What is 24sessions used for?
What is 24sessions used for?
Genesys AppFoundry Marketplace
Screen Sharing Software
Conversation Intelligence Software
Online Appointment Scheduling Software
Video Conferencing Software
Co-Browsing Software
Conversation Intelligence Software Questions
Show More
Pinned by G2 as a
common question.
Posted within
Genesys Cloud for Chrome
0
0
What is Genesys Cloud for Chrome used for?
What is Genesys Cloud for Chrome used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Genesys Cloud Voice
0
0
What is Genesys Cloud Voice used for?
What is Genesys Cloud Voice used for?
VoIP Providers
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
PowerBI for PureCloud
0
0
What is PowerBI for PureCloud used for?
What is PowerBI for PureCloud used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Playvox WFM
0
0
What is Playvox WFM used for?
What is Playvox WFM used for?
Genesys AppFoundry Marketplace
Workforce Management Software
Contact Center Workforce Software
Employee Scheduling Software
Pinned by G2 as a
common question.
Posted within
Genesys Cloud Wallboards
0
0
What is Genesys Cloud Wallboards used for?
What is Genesys Cloud Wallboards used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Genesys Workday Connector
0
0
What is Genesys Workday Connector used for?
What is Genesys Workday Connector used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Oracle Engagement Cloud Connector
0
0
What is Oracle Engagement Cloud Connector used for?
What is Oracle Engagement Cloud Connector used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Zendesk - Custom Data Actions
0
0
What is Zendesk - Custom Data Actions used for?
What is Zendesk - Custom Data Actions used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Teleopti WFM Integration
0
0
What is Teleopti WFM Integration used for?
What is Teleopti WFM Integration used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Capacity
0
0
What is LumenVox Automated Speech Recognition (ASR) used for?
What is LumenVox Automated Speech Recognition (ASR) used for?
Voice Recognition Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Genesys PS
0
0
What is Genesys PS used for?
What is Genesys PS used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Zendesk Data Actions
0
0
What is Zendesk Data Actions used for?
What is Zendesk Data Actions used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Stripe - Custom Data Actions
0
0
What is Stripe - Custom Data Actions used for?
What is Stripe - Custom Data Actions used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Workspace Plug-in for Salesforce.com
0
0
What is Workspace Plug-in for Salesforce.com used for?
What is Workspace Plug-in for Salesforce.com used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Microsoft Dynamics 365 Connector
0
0
What is Microsoft Dynamics Connector used for?
What is Microsoft Dynamics Connector used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
PureSocial
0
0
What is PureSocial used for?
What is PureSocial used for?
Social Customer Service Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Google Analytics / AdWords Integration By Outleads (Contact Centers)
0
0
What is Google Analytics / AdWords Integration By Outleads (Contact Centers) used for?
What is Google Analytics / AdWords Integration By Outleads (Contact Centers) used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
ServiceNow - Custom Data Actions
0
0
What is ServiceNow - Custom Data Actions used for?
What is ServiceNow - Custom Data Actions used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Genesys Cloud for Zendesk
0
0
What is Genesys Cloud for Zendesk used for?
What is Genesys Cloud for Zendesk used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Eccentex AppBase
0
0
What is Eccentex AppBase used for?
What is Eccentex AppBase used for?
Genesys AppFoundry Marketplace
No-Code Development Platforms
Low-Code Development Platforms
CRM Software
Cloud Platform as a Service (PaaS) Software
Application Development Platforms
Document Management Software
Show More
Pinned by G2 as a
common question.
Posted within
Genesys Dialog Engine
0
0
What is Genesys Dialog Engine used for?
What is Genesys Dialog Engine used for?
Bot Platforms Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Genesys Authentication
0
0
What is Genesys Authentication used for?
What is Genesys Authentication used for?
Risk-based Authentication Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Genesys Cloud Data Actions
0
0
What is Genesys Cloud Data Actions used for?
What is Genesys Cloud Data Actions used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Email to Fax Handler for PureConnect
0
0
What is Email to Fax Handler for PureConnect used for?
What is Email to Fax Handler for PureConnect used for?
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Survey Dynamix
0
0
What is Survey Dynamix used for?
What is Survey Dynamix used for?
Enterprise Feedback Management Software
Genesys AppFoundry Marketplace
Pinned by G2 as a
common question.
Posted within
Creovai
0
0
What is Awaken Conversations used for?
What is Awaken Conversations used for?
Speech Analytics Software
Conversation Intelligence Software
Contact Center Knowledge Base Software
Contact Center Quality Assurance Software
Transcription Software
Machine Translation Software
Multilingual Customer Support Software
Genesys AppFoundry Marketplace
Conversation Intelligence Software Questions
Show More
Pinned by G2 as a
common question.
Posted within
Creovai
0
0
What is Tethr used for?
What is Tethr used for?
Genesys AppFoundry Marketplace
Speech Analytics Software
Conversation Intelligence Software
Contact Center Quality Assurance Software
Conversation Intelligence Software Questions
Show More
Pinned by G2 as a
common question.
‹ Prev
‹ Prev
1
2
3
4
5
6
Next ›
Next ›
Top Contributors in Genesys AppFoundry Marketplace
Popular Discussions without Comments
0
0
How does panviva support your knowledge management needs, and do you recommend it for large teams?
0
0
What is lightico used for?
0
0
What is qualtrics customer experience used for?
0
0
What is observe.ai used for?
0
0
What is aivo used for?