Ehr Software Discussions

Why iSALUS

Is anyone else have the issue of returned claim, due to the attending provider must be referring provider and the operation Provider must be in our case therapist. We are having a huge issue. We have not been paid since 05/19/2023. we have tried everything and ZERO ZERO ZERO help from Kareo. I... Read more

What a disaster - for the second time Kareo is completely down for our clinic. No appointments are being shown, the list of Providers on the dashboard are people we have never heard of. Our providers are missing. we cannot even log in. Last August the Erx wasn't working, and we thought it was... Read more

Another bastard update from eCW was just uploaded that eliminates several key formulations that now have our local pharmacies calling to clarify the Rx orders. With the elimination of almost 50% of the pervious options , it further degraded the usefulness of this system. Daily crashes and deadly... Read more

What are the most FAQ about PatientPop that you know?

We were forced to go to a 3rd party called OSIS that had no power to re-design or re-configure the software. When I asked why we couldn't just deal with NextGen directly, I was told that because we were an FQHC, we had to go through OSIS.

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If Axxess has a feature for office staff that allowed them to see the clinians version of the software, we would be able to help train and assist clinicians who are out and the field. This would be a huge advantage to the entire staff. In addition, anything that can help the staff do their jobs... Read more

When compiling your financial information from EMA, do you export information into Excel to further retain data, do you enter the information into Microsoft Access in order to further compile data that EMA has in different reports or do you use another Business Intelligence software?

It will help fresher to understand solace

I want to know the efficient way for the patient managment

I am fully satisfied with Kareo no need to ash anything.

How do I link a payer to see the paid claims through Kareo. Like Humana Medicaid for example

I can see paid claims from United Healthcare and Cigna. Why cant I see paid claims from Humana Medicaid or any of the medicaids? Is there a way to set that p so I can see them through Kareo?

I am looking for better solutions.

We are moving into a contract environment of Value-Based care, so we will increasingly need to collect data and track population metrics. Has anyone else used InSync for this?

looking for better EHR prompt services

Recently switched to WebPT - clinical documentation piece is great, industry supplemental information is great, but scheduler is horrible. Very inefficient, inherent conflicting fields, many features don't work properly, not user-friendly nor adequately customizable. Support is kind and tries... Read more

I had a demo with unified practice and they spent about 3 minutes talking about insurance billing. Does Unified practice integrate with office ally electronic billing easily? thanks you for any comments.

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Is it best for a primary care office with multiple providers to use this program? If so, what has helped you most with this program?

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Implementation and how the entire process works

When I call customer service it takes a long time to get through. When I send an email it takes a week or more for a response.