iSALUS EHR Reviews & Product Details

Gets the job done as far as EMR services. I do like that you are able to do demographics, check eligibility, and bill out of it. I really like that you can create a receipt for payment that is attached to the chart and can print out. Also, that you can generate work/school absence letters and can easily save to the chart. Review collected by and hosted on G2.com.

Isn't always extremely user friendly. I think that it could be more high tech. The biggest thing for my clinic is the fact that Quest Quanum cannot be integrated with the system to automatically upload our urine drug screen results so we have to manually load them. Review collected by and hosted on G2.com.

Ease of Use for lookup and remote login. Review collected by and hosted on G2.com.

Sys bogs, slows down clinic & physicians Review collected by and hosted on G2.com.

Isalus has a great and nice customer service which is responsive and ready to help. Review collected by and hosted on G2.com.

No dislikes currently about the software. Review collected by and hosted on G2.com.

The most attractive thing about Isalus EHR is its medical pre-registration function, although a bit simplified has quite powerful functionalities, the providers of the medications will be able to see contradictions separated by colors, the providers will have at hand pharmaceutical from this makes Isalus a quite demanding program in the medical area. Another feature that I like is that the electronic prescription function is linked to the Google Maps App which makes it a significant tool. Review collected by and hosted on G2.com.

The letters in the reports are somewhat small, making it difficult to understand what is written. I have to use it on the Mac because it does not integrate correctly with Google Chrome, making it quite limited since some colleagues use other operating systems. Accounting does not usually update; you have to wait a while to do it. Another problem is that the program was designed by accountants, not by doctors, making it a bit difficult to handle. Review collected by and hosted on G2.com.

The layout/format is rather simple. Gets the job done. Review collected by and hosted on G2.com.

Not an intuitive program, way too many screens to complete in order to build the chart. The program crashes all the time. Not easy to make modifications to the chart. Runs painfully slow on IE and a little better on Chrome but is not optimized for Chrome. Review collected by and hosted on G2.com.

We started using iSalus after trying two other online EMR and billing programs. We were trying to go "cheap" and the first one we used was a total disaster (like, something from the early 80's), and the second one we tried was not bad, but we came up against barriers several times that they didn't think were very important (thus refused to fix), and their customer service was horrific. WELL, then we tried iSALUS - and WOW, WHAT AN IMPROVEMENT! The program is very professional (definitely "21st century/current technology" driven), way more than we expected. It is easy to use and easy to learn - so the transition was very smooth. I love the scheduler, and of course everything else interconnects, so my records, billing, history, etc. is right there at my fingertips. I personally don't deal much with the billing end, but the person that works for me has picked it up pretty quick. Our psychologist (who is definitely NOT tech savvy) has found doing his progress notes, treatment plans, etc. on iSalus's EMR a breeze! iSalus has set up the customer service in a unique way as well - so in the beginning, you have your own personal customer advocate to help you through the transition process, and a specific number of hours are dedicated to tailoring your iSalus experience specific to your practice needs. Awesome! Once the transition is complete, you move to a regular customer service department that seems to be very knowledgeable and very responsive. Now, the MOST EXCITING part (for me) is that I can now use the program on my Mac! Very important, as I don't like carrying around 2 computers when I work at home or on the road. Conclusion - Great program, fair price (way less than one that I looked at that was comparable), wonderful customer service, and a company dedicated to being the best. Love it! Review collected by and hosted on G2.com.

Not much. At first they weren't Mac-friendly, and that was a pain (carried 2 computers around when I was off-site), but as of April, they are Mac-friendly. It's all good! Review collected by and hosted on G2.com.

I love how it walks you through all parts of a SOAP Review collected by and hosted on G2.com.

frequent crashes, editing soaps are difficult Review collected by and hosted on G2.com.

I believe that iSalus is easy to use and to learn all of the different functions of the EMAR. I do like that the fax and orders are automatically put into the system. This allows you to see everything right on the one system and you do not need to open multiple screens to get the information that you need. Review collected by and hosted on G2.com.

I have used multiple different systems, this one seems to have the most issues as far as freezing and kicking you off of the system at times. I also do not like that your tasks do not automatically refresh. Whenever you write a communication to someone you do not see it right away you have to refresh the tasks to have it show that you have a communication, new orders or faxes. Review collected by and hosted on G2.com.

I like that you can house all the client's information in one place and review it in a timely manner. So much easier than looking up old paper charts for the information and results. Review collected by and hosted on G2.com.

I do not like the times where there are connectivity issues that cause the system to go down or lags and slowness. Doesn't work in the health system where you are constantly moving from one patient to the next. Review collected by and hosted on G2.com.