ESO EHR Reviews 2025: Details, Pricing, & Features

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ESO EHR Demo - Software That's State of the Art. Always.

From Incident to Signature, ESO Makes it Easy to Produce Quality Clinical Documentation. At ESO, we understand EMS like nobody else. We’re more than a vendor — we’re a partner that’s helping move the EMS profession forward. That’s why we designed EHR the way we did: It’s intuitive to use, so you...

Our award-winning Analytics platform is designed to make data accessible for everyone on your team. From administrators to field personnel, Analytics delivers complex data in clear-cut dashboards. Click here to learn more about Analytics for EMS.

View patients’ medications, allergies, history and other critical data from past encounters.

Drive clinically sound care for cardiac arrest, stroke, STEMI, overdose and many other patient types — and the list is growing. Specialty Patient Forms let you use EHR as a valuable reference tool.

Evaluate and elevate clinical and operational performance with built-in Quality Management. Our QM module helps reviewers identify and measure improvement opportunities, securely message crews and review records for billing and clinical purposes.

Access Handtevy pediatric dosage and equipment information directly via the EHR user interface. This first-of-its kind integration eliminates the need to do math and provides real-time verification and documentation.

Ben C.

Mid-Market (51-1000 emp.)

2/25/2020

"ESO EHR the best I've seen in 43 years for patient reporting/electronic healthcare records for EMS"

5/5

What do you like best about ESO EHR?

Easy to learn, easy to use, clear and concise reports produced from data entry. Constant improvement by corporate. The ability to extract data improves day by day and it's usable!!!!! HDE is the bomb! Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Nothing right now. As an admin, the learning curve is much steeper and I am unaware of many of the capabilities in ESO EHR and Fire. I need about a month-long academy to do nothing but ESO. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

12/14/2021

"Charting Made Easier"

4/5

What do you like best about ESO EHR?

The software provides a seamless transition between multiple devices, including tablets, laptops, and desktops. You can import all facets of the monitoring done on a patient during transport in one easy solution. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

I wouldn't say I like that if the software passes an update time, it shuts the desktop application down. It then requires an uninstall, reinstalls, and reconnection to fully reactivate the software for use. It can be hard to do while crews are in the field. Review collected by and hosted on G2.com.

Recommendations to others considering ESO EHR:

If you plan to do multiple places and types of work, this might be for you. It has a desktop version compatible with Windows and a web version. There is also an excellent administration to control access and perform all the person's functions. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

It allows our current 911 crews better transitions between taking care of an emergency call and completing charts. It also syncs better with the counties that use this software to keep track of the type of work completed for analytics. It has faster install times and is less cumbersome to get up and run. The website version is also easy to use and navigate, making that aspect an additional boon. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

2/26/2020

"Asst. Director Of Operations"

4/5

What do you like best about ESO EHR?

Everything is in one App. Looking followed on personal managment Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

The ADH slow and chart review is to slow Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

1/25/2021

"Easy to Use First Responder Software"

4.5/5

What do you like best about ESO EHR?

It's easy to use and navigate. The validations show you exactly what is required or missing and it makes the QA/QC process so easy. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

It's not highly customizable, so if you are trying to track specific elements you need to hope they are included in updates from ESO. Review collected by and hosted on G2.com.

Brian C.

Mid-Market (51-1000 emp.)

2/25/2020

"Captain, Training Division"

5/5

What do you like best about ESO EHR?

The quick and easy features that allow the crews to rapidly complete the PCR. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Currently there is a conflict with the street names having added letters at the end. However, the support team is being great with getting the item fixed Review collected by and hosted on G2.com.

Curtis S.

Mid-Market (51-1000 emp.)

2/25/2020

"Best EHR out there"

5/5

What do you like best about ESO EHR?

Very user friendly; mobile entry allows crews to complete report real time and report essentially done upon arrival to hospital. Reporting and QM modules are robust and easy to use. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Would like some QM optimization to autopopulate review list from EHR procedures or impressions. Review collected by and hosted on G2.com.

Charles R.

CEO

Mid-Market (51-1000 emp.)

2/25/2020

"ESO EHR Review"

5/5

What do you like best about ESO EHR?

Ease of use, tech support, very responsive and customer orientated. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Nothing at all. Been a satisfied customer since 2010. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

2/24/2020

"ESO improvement"

4/5

What do you like best about ESO EHR?

ESO is easy to use with no training. Helpful instructions and how to's are available when needed. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Have not come across a dislike. ESO is helpful with any questions I might have Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

2/24/2020

"Best PCR ever"

5/5

What do you like best about ESO EHR?

Easy and concise to work through completing a PCR. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

There are no real negatives to this option for completing patient encounter documentation. Review collected by and hosted on G2.com.

Verified User in Public Safety

Mid-Market (51-1000 emp.)

2/25/2020

"Greart product, easy to learn and use"

4/5

What do you like best about ESO EHR?

Ease of use. Works well in adverse environments. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

No ios or android compatible apps. Need to create IOS app for ipads. Review collected by and hosted on G2.com.

4.3 out of 5 stars

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