Last updated: Nov 04, 2026
Love the AI assisted narrative and the ease of use overall. Review collected by and hosted on G2.com.
Right now, nothing. It is so easy to use! Review collected by and hosted on G2.com.
Easy to learn, easy to use, clear and concise reports produced from data entry. Constant improvement by corporate. The ability to extract data improves day by day and it's usable!!!!! HDE is the bomb! Review collected by and hosted on G2.com.
Nothing right now. As an admin, the learning curve is much steeper and I am unaware of many of the capabilities in ESO EHR and Fire. I need about a month-long academy to do nothing but ESO. Review collected by and hosted on G2.com.
The software provides a seamless transition between multiple devices, including tablets, laptops, and desktops. You can import all facets of the monitoring done on a patient during transport in one easy solution. Review collected by and hosted on G2.com.
I wouldn't say I like that if the software passes an update time, it shuts the desktop application down. It then requires an uninstall, reinstalls, and reconnection to fully reactivate the software for use. It can be hard to do while crews are in the field. Review collected by and hosted on G2.com.
Everything is in one App. Looking followed on personal management Review collected by and hosted on G2.com.
The ADH slow and chart review is too slow Review collected by and hosted on G2.com.
It's easy to use and navigate. The validations show you exactly what is required or missing and it makes the QA/QC process so easy. Review collected by and hosted on G2.com.
It's not highly customizable, so if you are trying to track specific elements you need to hope they are included in updates from ESO. Review collected by and hosted on G2.com.
The quick and easy features that allow the crews to rapidly complete the PCR. Review collected by and hosted on G2.com.
Currently there is a conflict with the street names having added letters at the end. However, the support team is being great with getting the item fixed Review collected by and hosted on G2.com.
Very user friendly; mobile entry allows crews to complete report real time and report essentially done upon arrival to hospital. Reporting and QM modules are robust and easy to use. Review collected by and hosted on G2.com.
Would like some QM optimization to autopopulate review list from EHR procedures or impressions. Review collected by and hosted on G2.com.
Ease of use, tech support, very responsive and customer orientated. Review collected by and hosted on G2.com.
Nothing at all. Been a satisfied customer since 2010. Review collected by and hosted on G2.com.
ESO is easy to use with no training. Helpful instructions and how to's are available when needed. Review collected by and hosted on G2.com.
Have not come across a dislike. ESO is helpful with any questions I might have Review collected by and hosted on G2.com.
Easy and concise to work through completing a PCR. Review collected by and hosted on G2.com.
There are no real negatives to this option for completing patient encounter documentation. Review collected by and hosted on G2.com.
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