ChARM Health Reviews & Product Details

ChARM Health Overview

What is ChARM Health?

Electronic Health Record (EHR), Practice Management (PM), Medical Billing (RCM), TeleHealth and Healthcare Messaging Solution

ChARM Health Details
Product Description

Electronic Health Record (EHR), Practice Management (PM), Medical Billing (RCM), TeleHealth and Healthcare Messaging Solution


Seller Details
Seller
MedicalMine
Company Website
Year Founded
2007
HQ Location
Pleasanton, CA
Twitter
@charmhealth
307 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
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ChARM Health Reviews

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Pediatrician
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Receptionist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I think this is easy to use and also can be better improved with filtering so you have more options to filter from. We see so many patients and there are some you don't need to sent a link to. Review collected by and hosted on G2.com.

What do you dislike?

that it sends reviews to customers that have been rescheduled .would like to be able to customize this my way. this now will send out invites to people multipule times within a week so that is not good Review collected by and hosted on G2.com.

Recommendations to others considering the product:

maybe something you can start is something to be able to sell packages, also to be able to copy a scheduled appointment to be able to make another identical Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

to make our office and customer service better. to improve our end goal which is to make every experience the best. We want to make sure that not just are the patients being taken care of but the business side also Review collected by and hosted on G2.com.

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Food Literacy Educator
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

From A to Z, it's literally one of the best EHR's out there. Not only is it very low cost, and free until you have a certain amount of patients, it is easy to use, extremely versatile, and can be personalized quickly and efficiently to meet your needs, whether it's in a small private practice or a larger, hospital setting. What's also really nice is that because the EHR is completely online, it can be accessed from anywhere in the world, and you can sync your other devices with it (such as phone, smartwatch, etc) and you will get notifications for new appointments, cancellations, etc. The patient portal is also a fantastic feature for patients-they report that it's easy to use, and all their labs, instructions, etc is easily accessible. Charm is a life-saver of an EHR! Review collected by and hosted on G2.com.

What do you dislike?

The only thing I don't necessarily like is that two people cannot access the same patient's chart at once, otherwise the information you type in will not save. Even though it's something I don't like, I value this about Charm because this feature makes it HIPPA compliant. I really have no other complaints about Charm! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Absolutely recommend using Charm, and you won't regret it. If you have used other EHRs, you will be able to quickly compare how user friendly and customizable Charm is. You will also appreciate the ability to access it from anywhere. I think the quality of care is naturally higher because you are not frustrated with the charting process and you can also communicate well with the patient through the portal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a student clinician, I use Charm on a day to day basis for patient charting. The benefits are many, echoing what I have already mentioned above:

-user friendly

-highly personalizable

-affordable, for both large and small practices

-accessible from anywhere around the world essentially

-easy to use for patients as well

I have used other EHRs as a student clinician, and the above features I listed are truly unique to Charm. I face the problem of information not saving, the system logging me out, and the program just not being user friendly at all when using other EHRs. Moreover, in my experience, you cannot personalize other EHRs as easily as you can with Charm...some you cannot personalize at all. That creates more work for the student clinicians and impacts the quality of patient care. I have noticed a huge difference in better patient care and delivery of their needs because of Charm. Review collected by and hosted on G2.com.

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Physical Therapy Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

What I like the best is the way Charm was created for integrative doctors. It houses everything in an orderly and convienient fashion. Usually it takes no more than 3 clicks and you’re where you need to be. Review collected by and hosted on G2.com.

What do you dislike?

So far, I have no dislikes. My office is newly migrating over and the upload and training process has been great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving the issue of patients not being involved in their care and also giving them more responsibility and accountability for logging on and taking care of what they need. Review collected by and hosted on G2.com.

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Virtual Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

ChARM offers a fully integrated patient portal and smooth back office communication, charting, and billing. It's free or incredibly affordable for larger practices. Review collected by and hosted on G2.com.

What do you dislike?

The search function could beimproved, but honestly, this is nearly perfect software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Full front and back office billing, charting, scheduling, and patient portal for medical offices. Review collected by and hosted on G2.com.

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