
I do like that I am able to customize encounter forms. Review collected by and hosted on G2.com.
I dislike that I have to open so many tabs to complete my documentation. I wish things were slightly more streamlined so that there were not so many clicks needed to be made. Review collected by and hosted on G2.com.
The Practice Analytics reporting system provides us meaningful information about our clients' cash flow. Review collected by and hosted on G2.com.
Enterprise system is more geared towards a large multi-specialty group and not as much a billing company. Review collected by and hosted on G2.com.
The ability to reach a person, I can understand, when I have an issue and need assistance Review collected by and hosted on G2.com.
The GRS posting teams make way to many errors that are elementary and shouldn't be made Review collected by and hosted on G2.com.
Very user friendly layout within EHR, able to customize to your preference. A lot of different reports/analytics available if purchased separately. Review collected by and hosted on G2.com.
You are responsible for keeping up with all the version changes or product features. Clients do not have dedicated individual to discuss issues. Also, increasing costs of the product and additional cost to add any extra feature. Scanning documents into chart is cumbersome. Review collected by and hosted on G2.com.
The multiple ways to document a visit, forms, favorites, templates..
Also the reporting - Practice Analytics component. Review collected by and hosted on G2.com.
The combersome workflows they have, causing multiple clicks. In order to add a lab result manually it is 27 qlicks. that is over the top- it should be an easier process than that. Review collected by and hosted on G2.com.
The layout makes it easy to navigate and makes it easy to use. Review collected by and hosted on G2.com.
I didn't work with Intergy long enough to discover anything that I disliked about it. I thought the software was very efficient. Review collected by and hosted on G2.com.
EHR documenting, ability to track data, report builder. Practice Analytics creates many needed dashboards for reporting purposes. Review collected by and hosted on G2.com.
Poor customer service. Unable to call in and receive a response in a timely matter. Review collected by and hosted on G2.com.
I liked that the Support staff was there to assist with both the EHR and Practice Analytics software. Review collected by and hosted on G2.com.
Disliked how I was treated by the Practice Management support staff. One girl was very condescending. The Practice Management staff and software were a bit confusing, and when it came to one of the support staff, I was left feeling a feeling of annoyance with her. Caroline, I think was her name. Review collected by and hosted on G2.com.
Intergy combined the multi specialty configuration flexibility and workhorse ability of Medical Manager with the ease of use of windows software. Reporting and system setup allowed customers to define their needs and growth opportunities upfront to customize their reporting to track progress. Review collected by and hosted on G2.com.
Initially, full opn item conversions required careful review and corrections, but improved over time with each install. Review collected by and hosted on G2.com.
Better than nextgen more details in place where the columns can be refreshed and added new items are in place within 24hrs Review collected by and hosted on G2.com.
Wish we could attach info a simple question or list of products pricing . As catalogs change we need to update every campaign Review collected by and hosted on G2.com.
The best part about Intergy is the system layout, there are static headers that run across the top at all times allowing you to easily access different areas of the system quickly and efficiently. I really like how they setup the patient hub, after opening an account you can easily access demographics, accounts ledger, claims management, statements, and much more. They have one of the better account ledgers I have worked with, I really benefit from the different layouts they offer within the account ledger, for example I can see open balances or if I want more detail I can select itemized open balances or historical balances under the patient or insurance. Payment Posting and Claims Management are also extremely simple and utilize a batch style format like most other RCM systems, but their layout is what makes this system stand out among the competition. Review collected by and hosted on G2.com.
For some reason we could never successfully load our payer fee schedules into the system to help us take adjustments on the frontend and reduce backend manual labor at time of posting. The system may have the ability to do so, but we were not able to utilize it properly even with the help of their support team. They provide too many areas within a patient's account to leave notes rather than one central place for the entire team to review, which results in team members missing important information notated in other parts of the system. The reporting does not export to Excel in an easy to manipulate format, instead you have to manually edit the reports to be able to properly analyze them from a pivot table for example. Review collected by and hosted on G2.com.
Intergy is a very good program for scheduling patients , records , financial , reports and much more . It is easy to learn the program and has a great ease of use . Review collected by and hosted on G2.com.
I have not found any dislikes worth mentioning. Review collected by and hosted on G2.com.
The software allows you to change/adapt/evolve over time when you find there are more things to acquire data for or a different way to gather data. Review collected by and hosted on G2.com.
As an end user, I have not found anything troubling about the software. Review collected by and hosted on G2.com.