--- title: Azalea Health Reviews meta\_title: 'Azalea Health Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Azalea Health works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Azalea Health Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Azalea Health but has limited features. Are you part of the Azalea Health team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Azalea Health is a cloud-based EHR platform designed for smaller hospitals and healthcare practices that want integrated clinical, billing, and operational workflows without managing on-site infrastructure or dedicated IT resources. Azalea also provides full outsourced revenue cycle management (RCM) and billing services to help organizations streamline financial operations and improve reimbursement outcomes. Azalea is committed to strengthening rural hospitals and clinics, as well as smaller practices, and to supporting providers as they navigate the unique challenges of delivering care in underserved and resource-limited settings. * * * Seller [Azalea Health](https://www.g2.com/sellers/azalea-health) Discussions [Azalea Health Community](https://www.g2.com/products/azalea-health-azalea-health/discuss) Languages Supported English Overview by Robin Winningham Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/azalea-health-azalea-health/pricing) ## Top-Rated Alternatives [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/azalea-health-azalea-health/competitors/alternatives) ## User Insights Average based on 16 real user reviews. Implementation Time 2 months [Log in to unlock pricing and user insights](/login) ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 4/1/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "EHR Review" 0/5 What do you like best about Azalea Health? The only thing that attracted our company is the fact you log in to one system. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? This system does not comply with what insurance companies are requiring. When you call customer service they can never fix anything. Your account representative knows nothing about anything. This is a very expensive system that causes you to work harder and accomplish nothing. Our data didn't transfer over correctly so we are having to pay for read only because Azalea never researched as to why this happened. Our company have has wasted so much time trying to get their help. I think they want you to give up in hopes that you want to outsource billing. I couldn't imagine the nightmare that would be. Just waiting on our 5-year contract to end and we will be changing. You will lose a lot of money if you choose this system. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? none Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 8/29/2018 "Allowing our leadership to focus on growth" 4.5/5 What do you like best about Azalea Health? Azalea's customer support has consistently assisted me in my role as COO in finding better ways to increase the efficiency of day-to-day operations. We have been able to better communicate with patients, reduce unnecessary phone calls, plan scheduling and use many reporting features to get a good 10,000-foot view of the entire practice, specific sites, and providers. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? We are unique in the our practice has "partner sites" where we are contracted to provide services for patients associated with that specific location and where we "share" the patient experience. There are ways that having a patient portal used for locations rather than individual patients could be a little easier to navigate. Also, I have spent the past few years creating instructions for staff and patients on using azalea that would have been nice to have had provided at onboarding. Review collected by and hosted on G2.com. Recommendations to others considering Azalea Health: Take the time with the representatives to outline the specific nature of your practice. Prepare the documents you want to add to the system. Feel at ease identifying staff to learn how to create products. Take a step back 90 days into implementation to review the features you aren't using and find a way to see if you should use them. Make an effort to connect with the Azalea Team and value how their input can improve your performance. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? Productivity with providers has improved using the recall feature. The clinic analysis reports give an accurate view of who we actually see rather than relying on anecdotal information. Review collected by and hosted on G2.com. Show More 10/21/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/11/2021 "Decent EHR system" 2/5 What do you like best about Azalea Health? Cloud-based, easy-to-use system. Really enjoyed the ease of access through Chrome. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? Support seemed very unorganized and complicated to keep track of all open tickets. While the EHR part was decent and loved by all clinical staff, the PM/billing side of the system was very lacking. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? We switched to Azalea for its cloud-based, secured EHR and PM components - the security was much better than our previous system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/16/2020 "Terribly Disappointed" 0/5 What do you like best about Azalea Health? The software is cheap. But then you get what you pay for! Actually, no. You could get a substantially better software system for the money. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? Everything is a work-around. Nothing works like it is supposed to so you waste time chasing things that don't need any attention in a mediocre EHR. You constantly have to edit things, change nothing, then save again to get simple tasks to work. No good place to put a phone note. Referrals are absolutely useless. Free telehealth programs work much better and are easier for the patient. Scheduling and viewing the daily schedule are two totally different views. Charts get accidentally opened often. Encounters can't be deleted without many steps. Unsigned notes are allowed to be 'readied' for billing. Uses Dr. First for medication management. Diagnosis are not communicated with Dr. First and azalea. Can't view the pharmacy that prescriptions are sent to. Reports are worthless even on the rare occasion that they work. There is no real way to utilize data so that, for instance, diabetic patients can be easily identified. Review collected by and hosted on G2.com. Recommendations to others considering Azalea Health: Don't do it. There are better choices out there that will benefit your practice and your patients. This software really offers nothing that resembles a modern EHR. No tools to help you manage the practice. Not tools to help you mine patient data to help patients. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? The problem that we are solving is getting different software as soon as we can. There are no real benefits to the software - using Microsoft Notepad would be just as useful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AL Adara L. Chiropractic Assistant Small-Business (50 or fewer emp.) 6/1/2019 "Organized but unreliable " 3/5 What do you like best about Azalea Health? The organization and easy to read schedule face is helpful. The ease of rescheduling by clicking and dragging is convenient. The ability to leave short comments on each appointment time is incredibly useful (“John just got married, tell him congratulations” “This patient is very specific, be sure to have the room ready when they get here”) and the comments section on each chart provides ample space for more detailed notes. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? At least twice an hour the system freezes. Whether this lasts 10 seconds or 10 minutes is always unpredictable. While tech support is prompt and courteous, the answer is almost always “an outage, nothing we can do but wait”. This outage means the entire azalea system is frozen for all staff members, so unless you have paper charts and schedules as a backup, there’s going to be a complete stop in your office until the system is back up. It’s frustrating and embarrassing to tell patients our system isn’t up at the moment and all we can do is wait. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? The interface allows for much easier scheduling, especially when scheduling long series of appointments. This solved our issue of having to sit down with patients for 30 minutes at a time scrolling through the months and trying to find open spaces. The new “recurring appointment” update has been especially helpful for this situation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite BM Billy M. Healthcare Management Specialist Small-Business (50 or fewer emp.) 5/20/2019 ""Extending our time for preparing augmentation"" 5/5 What do you like best about Azalea Health? Azalea's customer support outperforms some other EMR I have ever used. From the charging genius, utilization staff to specialized help, I have never associated for assistance without getting a brief response. Time is given to our specific needs and how we can increase the features inside Azalea to extend our preparation's benefit. Everyone is glad to have a telephone call to conceptualize answers for challenges or consider new features to support me. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? There is nothing that I dislike about this software. Review collected by and hosted on G2.com. Recommendations to others considering Azalea Health: Take the time with the agents to plot the particular idea of your training. Set up the reports you need to add to the framework. Feel quiet recognizing staff to figure out how to make items. Make a stride back 90 days into execution to audit the highlights you aren't utilizing and figure out how to check whether you should utilize them. Endeavor to associate with the Azalea Team and esteem how their information can improve your exhibition. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? We have extended provider proficiency using the audit incorporate. It empowers us to help staff to recollect treatment plan reviews. Further, our director bunch uses survey reports to associate with patients about follow up plans. This results in extended volume of arranged game plans and a diminishing in patients missing the mark taking medications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LG Laura G. Healthcare Specialist Mid-Market (51-1000 emp.) 5/5/2019 ""Expanding our time for training extension"" 5/5 What do you like best about Azalea Health? Azalea's client support surpasses some other EMR I have ever utilized. From the charging pro, usage staff to technical support, I have never connected for help without getting a prompt reaction. Time is given to our particular needs and how we can augment the highlights inside Azalea to expand our training's profitability. Everybody is happy to have a phone call to conceptualize answers for difficulties or think of new highlights to help me. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? I might want a "quiet gateway" highlight to appoint to our accomplice offices for access to their patient records legitimately. Review collected by and hosted on G2.com. Recommendations to others considering Azalea Health: Take the time with the agents to plot the particular idea of your training. Set up the records you need to add to the framework. Feel quiet distinguishing staff to figure out how to make items. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? We have expanded supplier efficiency utilizing the review include. It enables us to help staff to remember treatment plan audits. Further, our administrator group utilizes review reports to connect with patients about follow up arrangements. This outcomes in expanded volume of planned arrangements and a decrease in patients coming up short taking drugs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![MIKE P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MIKE P.") MP MIKE P. Nurse Practitioner-Clinic Director Mid-Market (51-1000 emp.) 8/28/2018 "Easy setup, cloud based, very responsive to client requests" 5/5 What do you like best about Azalea Health? I have been practicing for over 20 years. Moving from paper charting to electronic records, I have worked with 4 EHR companies. Azalea Health is, by far, the best I've utilized. Customization for my practice was easier than any other company. Being able to offer potential adjustments or additions to the platform has NEVER happened with other companies. They have their pretty white box and that's what you get. Azalea Health listens to their clients and, whenever possible, try to incorporate changes/improvements to their system. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? Occasionally, the system will slow down. When this happens, it usually improves if we clear our browser cache/memory. I wish we didn't have to do this but, with a cloud based system, and all that data being transferred, it is a necessary item to have to do regardless of which system you use. Review collected by and hosted on G2.com. Recommendations to others considering Azalea Health: Request the free Demo. Discuss with the team your specific needs. If you need templates, there is a very large library of already created templates. You can download those, adjust them to fit your practice and make your workflow even easier. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? Having been able to be a part of the customization of our end product, we were able to stream line our paper charting to electronic with little disruption to our clinicians. Their documentation is improved (and legible). Billing is nearly as seamless. Having one system for our documentation, insurance verification, billing has been great. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LY Leonid Y. Associate Director Hospital & Health Care Small-Business (50 or fewer emp.) 8/28/2018 "Has everything you need with no useless buttons and hidden menues" 5/5 What do you like best about Azalea Health? 1. Very easy highly customizable interface. 2All the menu options on one screen. 3. Web based and lightning high speed with good internet connection 4. Access from anywhere. 5. Interface with Dr. First is so good, refilling and prescring meds is very fast including restricted substance. 6. Ability to run any kind of report so that you really know what's going on with your practice: type of visits, patients, supplies. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? Not dislikes but would.like future development in 1. Push notifications in Mobile app 2. Keyboard based shortcuts to move between fields 3. Portal invite via mobile phone Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? Very fast EMR that has assured fast POS data recording and look up. Essentially error free billing due to excellent billing features Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Paul P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul P.") PP Paul P. PHG Practice Manager Executive Office Small-Business (50 or fewer emp.) 8/27/2018 "The services offered by Azalea work!" 4.5/5 What do you like best about Azalea Health? The systems are very easy to navigate and very user friendly. You can always talk to a representative when needed and they support each client. I was introduced to the system with very little knowledge of the EHR and was able to navigate through it on my first day of use. Over time my knowledge of the product continues to grow and every new employee that we bring is able to jump right in the system and begin to learn. Review collected by and hosted on G2.com. What do you dislike about Azalea Health? I have not found any part that I dislike. There can always be improvements in every system, but this system is very smart and the more you stay in it, the more you learn each day. Each time we discuss an item of dislike with our support team from Azalea, they give us a solution to fix the isssue or give us guidance on the time frame it will be until that item is introduced to all. Review collected by and hosted on G2.com. Recommendations to others considering Azalea Health: Give it a try and when you don't know, ask; you will get the help you need. Review collected by and hosted on G2.com. What problems is Azalea Health solving and how is that benefiting you? The benefits gained by being able to process many types of reports and to track everything done in the system. Azalea Health has improved our revenue over a very short period and I believe that we will continue to make it better with their help. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/azalea-health-azalea-health/pricing) Azalea Health Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/azalea-health-azalea-health-vs-epic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ec3efdccbac05db26f3e613e5d1ddd5/tebra-previously-kareo-patientpop.png "Product Avatar Image") Tebra (previously Kareo +... 4.1/5(260) [ Compare Now ](https://www.g2.com/compare/azalea-health-azalea-health-vs-tebra-previously-kareo-patientpop) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Billing](https://www.g2.com/categories/medical-billing)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Health Care Credentialing](https://www.g2.com/categories/health-care-credentialing)[Emergency Medical Services](https://www.g2.com/categories/emergency-medical-services)[Prior Authorization](https://www.g2.com/categories/prior-authorization) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which desktop search platforms help knowledge workers reclaim time spent on document location each week?](https://www.g2.com/discussions/which-desktop-search-platforms-help-knowledge-workers-reclaim-time-spent-on-document-location-each-week)[Is there a reliable identity resolution tool that a small DTC brand just starting with personalization can actually afford without an enterprise contract?](https://www.g2.com/discussions/is-there-a-reliable-identity-resolution-tool-that-a-small-dtc-brand-just-starting-with-personalization-can-actually-afford-without-an-enterprise-contract)[Best software for integrating big data with analytics platforms](https://www.g2.com/discussions/what-is-the-best-software-for-integrating-big-data-with-analytics-platforms) [Which library management systems provide clear reporting and analytics for measuring catalogue usage and implementation success?](https://www.g2.com/discussions/which-library-management-systems-provide-clear-reporting-and-analytics-for-measuring-catalogue-usage-and-implementation-success)[Recommended bot platforms for ecommerce websites](https://www.g2.com/discussions/recommended-bot-platforms-for-ecommerce-websites)[What is the top-rated recruitment marketing platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-recruitment-marketing-platform-for-enterprises) [Show MoreShow Less](javascript:void(0);)