Rachel V.

Product Manager

Consulting

Mid-Market (51-1000 emp.)

11/16/2023

"An email tool that feels downright magical"

4.5/5

What do you like best about Mixmax?

Mixmax is like steroids for Gmail. A very basic use case is to craft an email, save it as a template, and create a library of scripts, which can be shared with colleagues. You can also create "Sequences" which are like drip campaigns, bringing the features and automation of big email providers to your own Gmail account. Sequences can trigger additional emails based on triggers, but they can do other things as well, like reach out on LinkedIn. It easily connects to Salesforce and other CRMs. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Mixmax is not awesome for huge email blasts, but it's not meant for that. Gmail is restricted to sending 500 emails/day, so sending an email to 5000 people is going to take multiple days. This is not good for time-sensitive messages. But again, this is not the right use of MixMax. It's better for engagement, booking meetings, conducting polls, etc. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

Mixmax makes an email look like it's truly coming from YOU, not a list. It improves productivity by speeding up the time it takes to write an email and makes the email look high quality with visually pleasing branding elements. Its Salesforce integration and tracking analytics helps keep the larger team informed of performance. Review collected by and hosted on G2.com.

Mixmax Reviews & Product Details

Mixmax is the only sales engagement tool that lives in your inbox, designed to help revenue teams move beyond "spray and pray" prospecting. With AI-powered insights, it guides you on who to contact, when to reach out, how to connect, and what message to send. Mixmax helps reps engage hard-to-reach buyers with personalized, multichannel sequences, email tracking and templates, calendaring, and engaging email enhancements like polls and surveys. They save time by working from their inbox instead of switching tabs, and automating repetitive tasks like Salesforce updates. Mixmax has an intuitive interface that reps love, helping them get up and running quickly. Without a duplicate or "shadow" CRM, implementation takes days, not months. Find out why 90,000+ active users love Mixmax today!

Product Website

Seller

Mixmax

Discussions

Mixmax Community

Languages Supported

English

Product Description

Mixmax makes Gmail your 'workflow control center' so you win more deals, engage more customers and streamline recruiting processes.

Overview by

Kat Flandez

Pricing

Pricing provided by Mixmax.

Inbox Copilot

$29.00

1 per user/month (billed annually)

View More Pricing Information

Mixmax Integrations

(13)

Verified by Mixmax

Mixmax Media

Mixmax Demo - Start more conversations and build more pipeline with automated multichannel Sequences

From prospecting, selling to renewal and expansion, create personalized experiences for your prospects & customers. Combine emails, calls, LinkedIn touchpoints, and tasks to ensure you’re not leaving revenue on the table.

Mixmax Demo - Share your availability in-email with Mixmax One Click Calendar

Enable prospects and customers to schedule time with you in one click. Use shortcut commands to share meeting templates, a calendar booking link or select specific times you're able to meet. Eliminate the calendar dance and make life easier for your prospects and customers, who can instantly comp...

Mixmax Demo - Get back selling time with Mixmax Rules

Make your reps more productive by automating repetitive tasks and letting them focus on what they do best: sell. Configure Rules to help you master collaboration between departments and deliver an amazing customer experience with intelligent workflows to help you stand out.

Mixmax Demo - Spend less time on data entry and keep your data cleaner with Mixmax Autocreate

Boost your data hygiene to the next level and save your team from duplicated contacts. Mixmax identifies email recipients who aren’t already in your CRM, asks you for their basic information, and synchronizes it to Salesforce. Update current contacts & accounts directly from Gmail.

Mixmax Demo - Increase reply rates with Mixmax embedded email enhancements, surveys and polls

Enable prospects and customers to reply with one click and trigger personalized follow-ups or Salesforce updates based on their answers.

Mixmax Demo - Measure revenue generating activities with detailed sales pipeline, activity and task reporting

Explore 30+ customizable reports to learn which messages and team members are getting the most engagement. Track the number of calls, emails, LinkedIn outreach, and meetings scheduled per day, week, and month.

Director of Sales at Gatewise discusses why he switched to Mixmax. The team eliminated lag and sequencing issues in their sales engagement process.

The Director of Revenue Operations at Fetch Package describes how Mixmax helps his team be more productive from their inbox and Salesforce instead of always switching tabs to their sales engagement web app.

The Director of Sales at Veraset explains how easy it is to use Mixmax and why they made the switch.

Official Downloads

(4)

edit

Multi-Threading Email Templates to increase win rates by 25%

Cheat Sheet: 55 Sales Email Subject Lines That Actually Work

G2 reviews are authentic and verified.

Here's how.

Aimee B.

Co-Founder

Small-Business (50 or fewer emp.)

10/25/2025

"Insightful, Easy to Use, and Highly Recommended"

5/5

What do you like best about Mixmax?

I have found Mixmax incredibly valuable for gaining insight into the activity around my emails. The platform's ability to show who has opened my emails and when they were viewed helps me strategically plan my next actions. This insight is crucial for optimizing my communication and enhancing workflow efficiency. Setting up Mixmax was straightforward, and although there was initially a learning curve with campaign sequences, the helpful chat support made it easy to overcome. As a solo user in a small team, I appreciate the potential for growth with Mixmax, anticipating how more template access will be beneficial as our team expands. The integration possibilities with tools like Slack and CRM systems are promising for future scalability. Overall, Mixmax suits my needs better than other platforms I have tried, such as Yesware and more robust CRMs with campaign capabilities, and I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I initially faced a learning curve with the campaign sequences in Mixmax. While I eventually resolved it with the help of chat support, it was a bit challenging at first. Additionally, I wish Mixmax had CRM capabilities, which would make the tool even more versatile for my needs. Review collected by and hosted on G2.com.

Pierre d.

Relationship Manager

Enterprise (> 1000 emp.)

7/30/2025

"Essential Email Tracking Tool for Sales and Marketing Teams"

5/5

What do you like best about Mixmax?

Mixmax is an incredibly useful tool for email tracking and sales prospection. Even the freemium version provides valuable functionality that helps monitor email delivery and engagement. The paid version offers advanced features including sophisticated notification systems and historical tracking capabilities that allow you to go back in time and analyze email performance. The real strength lies in being able to see whether your recipient has actually read your email, which enables fine-tuned adjustment of your prospecting strategy. This level of insight saves time for everyone involved by helping you understand engagement patterns and optimize follow-up timing. It's particularly valuable for sales teams who need to know when prospects are engaging with their outreach. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

The main limitation I've encountered is with VPN users - when recipients use VPN services, the location tracking becomes unreliable and you can't accurately determine where someone is reading their email from. This can limit the geographical insights that would otherwise be useful for timing and personalization strategies. While this doesn't affect the core read tracking functionality, it does reduce some of the contextual information that could be valuable for sales intelligence. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

Mixmax solves the critical problem of identifying and engaging the right contact without overwhelming them with excessive messages. The main challenge in sales and marketing outreach is finding that sweet spot where you can determine if someone is the correct decision-maker and genuinely interested, without becoming pushy or spammy.

With Mixmax's tracking capabilities, I can see when someone opens and engages with my emails, which helps me understand their level of interest and engagement. This prevents me from sending too many follow-up messages to uninterested prospects while ensuring I don't miss opportunities with engaged contacts. The read receipts and engagement data allow me to tailor my follow-up strategy - if someone consistently opens my emails but doesn't respond, I know they're at least somewhat interested and I can adjust my approach accordingly.

This intelligence helps me respect people's time and inbox while still being persistent with qualified leads. Instead of blindly sending the same sequence to everyone, I can personalize my outreach cadence based on actual engagement behavior. The result is more respectful prospecting that builds better relationships, higher response rates from truly interested contacts, and less time wasted on unqualified leads. It's essentially solving the "spray and pray" approach to outreach by providing actionable data to make smarter communication decisions. Review collected by and hosted on G2.com.

Bradford E.

Business Automation Advisor

Small-Business (50 or fewer emp.)

6/2/2025

"Easy to Use, Effective at Getting Replies"

4/5

What do you like best about Mixmax?

It is so easy to send email sequences to leads after our call to present the proposals that we send out. MixMax is also great at giving notifications about who is reading my emails and how many times they are viewing them. It is easy to use, easy to integrate with the Gmail, and easy to implement different sequences for different clients. The team and I use MixMax multiple times a day, every day. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

The one downside is that our MixMax automations of multiple emails may be making clients feel like it is spam. Our MixMax server was showing up as malicious to some clients with third-party security services, but nothing we are sending is spam and the volume of emails being sent out per sequence is low at 3-4 emails. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

When we need to send proposals out to clients, I send them the proposal in a MixMax sequence so they automatically get followed up on. We have multiple different sequences set up for the different offer types that we have so there is very little that I need to write when sending out emails. We also use the MixMax sequences to communicate with clients that have not accepted the calendar invite yet, to get them to see it and accept the invite so they do not miss the appointment. Review collected by and hosted on G2.com.

Erik S.

Owner

Small-Business (50 or fewer emp.)

5/25/2025

"Organizational and time saving game changer!"

5/5

What do you like best about Mixmax?

Mixmax has changed my life! I own 5 businesses and have to send a lot of outbound communication including monthly emails to over 200 customers to verify if they want an order, what they want, etc.

Mixmax allows me to sequence out those emails and also to auto reply if there's no activity on the thread. What used to be 15+ hours of manual work is now 30 minutes or so.

I also use the email templates for the dozens of standard emails I send for my various businesses. The templates allow me to easily send responses (or outreach) as well as automatically attaching decks, docs, etc.

It is worth every penny and I wish I'd had Mixmax years ago!

This is a MUST for efficiency, organization, tracking, etc.

100% recommend! Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I can't say there's anything I dislike. I don't use CRM software so maybe if there was some built in CRM that could be helpful Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

Saves my dozens of hours a month by automating sales outreach and automatically replying based on the rules that I can change for each sequence.

It's also hugely valuable to have the templates for both outreach and response emails. I use dozens of email templates every month.

The automation, time savings, and data access efficiencies are game changers. Review collected by and hosted on G2.com.

Brandon W.

Senior Content Marketing Manager

Mid-Market (51-1000 emp.)

12/22/2017

"The Modern Day Tracking Email Package"

4/5

What do you like best about Mixmax?

Mixmax was a colleague's recommendation and I like it so much for my work email that I purchased it for my personal email shortly thereafter.

The remind me feature is really great because you can pick any date and time for the app to remind you of the email. And, you can even put a note in the reminder so you don't get confused what you're supposed to do when you get the reminder. This is huge for me because in my role I do a lot of outreach and need to follow up with contacts, and this is a great reminder feature located within Gmail.

When I was out of work and reaching out to recruiters and hiring managers, I used Mixmax daily so I knew when they engaged with my emails. I was also recommending it to others who were looking for work as well. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I wish tracking link clicks was offered at the lower plan but I get it, they're a software company trying to get upgrades from customers. Recently, the lightning bolt in Gmail stopped showing and tracking the engagement of my emails but I reached out to their support team and they resolved the issue within a few days. They even responded after their help center hours stated so that was nice to see too.

I wish email opens were able to be tracked when sending to multiple people in the same email, too (for the lower plan). Recently (~May 2025), they dropped the number of monthly tracking from 100 to 20 on the free plan—huge bummer! Review collected by and hosted on G2.com.

Recommendations to others considering Mixmax:

If there is another provider that is superior to Mixmax, I'm unaware of it. Try it now, you'll be glad you did. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

The ability to see when a contact opens my email is great so I don't have to guess anymore whether or not it was seen. Reminding me of past emails that I want or need to take action is great, too. Review collected by and hosted on G2.com.

Carly B.

Executive Director

Small-Business (50 or fewer emp.)

5/23/2025

"So Helpful!"

5/5

What do you like best about Mixmax?

I LOVE Mixmax's "Remind Me" feature. I use this about 20 times a day. I use my email inbox as my to do list and it is amazing for sending me reminders on the day I indicate. I also never miss following up with anyone as they always send the email right back to my inbox on the time I indicate! Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I like it all! I have not been able to figure out how to use the Remind Me feature from Mobile but that could be more of a me problem than a Mixmax problem :) Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

6/13/2025

"Bad support + corrupt tracking pixel"

0/5

What do you like best about Mixmax?

The data it provides is helpful. On the surface, what it does it valuable. I have no qualms with the concept of their product. My issues are in the execution of it. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

1. The MixMax tracking pixel has a destroyed domain reputation which in turn blocked our emails from recipients using Barracuda. Pretty big deal.

2. Their support is horrible. I'm assuming they're running a lean team, but this is beyond the worst I've seen. The chat isn't answered. There is a bot, but they will EMAIL YOU when they respond to your chat. Why even have a chat at that point? The support email address is buried (as many SaaS companies are deciding to do). Review collected by and hosted on G2.com.

Alex P.

Creative Director

Small-Business (50 or fewer emp.)

5/24/2022

"A Business Game Changer!"

5/5

What do you like best about Mixmax?

The templates and sequences are absolutely fantastic! I do project management and when I assign new projects to staff, I've setup a sequence that basically does my job for me and does automatic check-ins. I make deliveries to clients - all via templates and sequences too. Mixmax quite genuinely saves me at least 20 hours per week! Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

The only thing that is a shame is that it's just a Google Chrome extension. If it was its own mailing app and could be used cross-platform or on mobile that would be awesome. Other than that, it's great! Review collected by and hosted on G2.com.

Alexander G.

Sales Consultant

Small-Business (50 or fewer emp.)

3/27/2025

"MixMax supercharged my global sales — from Novi Sad to Saudi Arabia"

5/5

What do you like best about Mixmax?

Email Tracking

I know exactly when a client opened or clicked — super helpful for international sales across time zones.

Sequences (Follow-ups)

I can set polite, automated follow-ups that feel personal. Saves me from forgetting or manually chasing leads.

Email Templates

Great for reusing offers, introductions, and pricing messages — especially when selling the same product in multiple markets.

Polls + Meeting Scheduler

I love embedding a poll like:

“Does this budget work for you?” with options like “Nailed it” 😄

Or inserting a calendar link right into Gmail.

Works Inside Gmail

No switching tabs or logging into a separate CRM just to send smart emails. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

UI Can Feel Overloaded

Some parts (like the sequence builder or rules) feel cluttered or unintuitive at first.

Pricing for Small Teams

It’s not the cheapest tool if you're a solo consultant or just starting. Worth it long-term, but hurts a bit upfront.

No Native Mobile App

Sometimes I want to check sequences or schedule from my phone, but mobile support is limited.

Occasional Gmail Sync Glitches

Rare, but sometimes Gmail lags when MixMax loads — especially in heavy inboxes. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

I automate smart follow-ups that feel personal, not robotic.

I use email templates to keep my messaging consistent but flexible — whether I’m writing to a preschool in Indiana or a distributor in Dubai.

With open + click tracking, I know exactly when a lead is engaged, so I can time my next move.

Polls and embedded calendar links let me skip 5-message scheduling threads. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/6/2018

"Can't live without Mixmax!!"

5/5

What do you like best about Mixmax?

My favorite Mixmax features are Email Templates (using for custom email signatures and commonly used messages), Reminders to bring emails back so I can follow-up, and Send Later so I can work incognito at night to catch up without people knowing I am working after hours. I started using Mixmax before Gmail had their snooze and send later features and even though they have the same features, I am still loyal to Mixmax. I literally cannot live without Mixmax in my real estate business! Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

If I have scheduled an email to Send Later and then have to make edits, I used to be able to make those changes within the Outbox portion of Mixmax. Now I have to reopen it as a Draft in my Gmail inbox and then reschedule it. Mixmax also interferes with another Chrome extension I'd like to use (Text Blaze). Review collected by and hosted on G2.com.