Scheduling is very easy and I like that it connects to my inbox so I can see how many times someone opened my emails. Review collected by and hosted on G2.com.

Searching for a recipient within a sequence is difficult. I end up having to exit out of the app and reopen it because it won't leave the search bar even after I clear it. I also would like to see a differentiation in the outbox between new first emails being sent and ones that are stages within a sequence already. This would help me see how many new contacts I'm reaching out to in a day. Also would be helpful to be able to change stages of a sequence from manual to automatic once people are in there. On accident, I made a sequence manual and added recipients and there is no way to change that. Review collected by and hosted on G2.com.

I like that Mixmax saves me time on repetitive tasks, especially when I’m handling sales emails—both inbound and outbound. It genuinely improves my efficiency day to day. I also enjoy using the templates; they’re very helpful for speeding things up and keeping my outreach consistent. The Smart Send is also a great feature that let's me plan long-term and get me a head on the week. The AI is also useful when refining messages. Overall, the user interface is easy to understand. I have it integrated in my Gmail and will look into integrating it into other apps. On top of that, the initial Mixmax setup was easy, which was a nice surprise. Review collected by and hosted on G2.com.

I find the extension between Mixmax and Gmail crashes at times. Review collected by and hosted on G2.com.

I rely heavily on the tracking and reminder system, and it’s been excellent for making sure I never miss a follow-up with either prospects or current clients. Having clear visibility into exactly who opened my emails is a real game-changer. On top of that, the sequences feature lets me manage mass targeting without having to do everything manually, which has noticeably streamlined my day-to-day workflow. Review collected by and hosted on G2.com.

The biggest missing piece for me is the lack of native call recording in Google Meet. I’d really like to be able to share the actual video file from our meetings alongside my written recaps, because it would be much better for team coaching and for keeping everyone aligned on specific deal details. Review collected by and hosted on G2.com.

The Reminders feature has genuinely saved me a lot of grief in my day-to-day work. It’s extremely easy to schedule follow-ups, which helps ensure nothing important slips through the cracks, especially during the busiest phases of a project. The Sequences tool is another major plus, since it lets me send targeted email blasts to our stakeholders in minutes instead of spending hours on them. Review collected by and hosted on G2.com.

The biggest drawback for me is the complete lack of a native iOS app. Because of the nature of my work, I’m often on construction sites or traveling between offices, so having to rely only on the desktop browser version feels pretty limiting. It would be a real game-changer to manage my active sequences and quickly check reminders from my phone while I’m on the go. Review collected by and hosted on G2.com.

What I like best about Mixmax is that it makes email outreach much more measurable and strategic. I use it to track emails sent to potential investors, suppliers, and other key contacts, and it helps me see who is engaging and when. That makes it much easier to gauge interest, prioritize follow-ups, and focus my time where there is real appetite. It fits naturally into my workflow and has been very useful in making outbound communication more efficient. Review collected by and hosted on G2.com.

One downside is that if I want to track whether attachments are being opened, there is a risk that the email could be blocked or flagged. Because of that, I avoid using that feature even though it would be extremely helpful for my workflow. It is a valuable capability in theory, but in practice I do not feel fully comfortable using it. Review collected by and hosted on G2.com.

The ability to set reminders for sales follow-ups. It helps me stay organized and make sure I follow up with prospects at the right time, whether that’s by email or phone. Review collected by and hosted on G2.com.

There’s not much I dislike. Some features take a little time to get used to, but overall it’s been helpful for keeping track of sales follow-ups. Review collected by and hosted on G2.com.

The interface is remarkably intuitive, which has been a major benefit in my day-to-day technical sales workflow. Even when I’m managing dozens of active email campaigns at once, I don’t feel overwhelmed or disorganized. The automated recipient name population feature is also a huge time-saver, especially when I’m uploading and working through lists of leads. Review collected by and hosted on G2.com.

My biggest frustration is deliverability. I’ve noticed that some of my outreach emails—despite being genuinely professional—still end up in recipients’ spam folders. It would really help if the platform offered more granular, actionable guidance on how to avoid triggering those specific spam filters. Review collected by and hosted on G2.com.

The insights you get from Mixmax for crm are great. In also glad they integrated with outlook. We love the ability to see when and who opened emails. Review collected by and hosted on G2.com.

More ai integration and analytics is what I wish they’d improve on Review collected by and hosted on G2.com.

I utilize Mixmax to send emails and appreciate how it lets me share links with clients, making accountability easy. I love that I can reference emails without having to copy and paste them, which is incredibly useful. I also like how quickly Mixmax integrates, taking only three to five minutes. The scheduler, which integrates with Google's calendar, is another feature I really enjoy since it allows me to quickly put time on my calendar. This integration saves me a lot of hassle and is valuable when I have many people trying to follow up with me. Review collected by and hosted on G2.com.

Honestly, it works pretty well for what I'm trying to do. I do think that the templates could be more integrated into emails, and I might use them more often if I didn't have to go into an entirely different tab to create my template. Also, making it a bit more intuitive would help so that I don't have to edit every individual template I create so much every time I want to create an email. If there was a way to streamline that, it would be cool. Review collected by and hosted on G2.com.

I love how easy it is to to create templates and sequences, upload contacts from my CRM and just send emails. Review collected by and hosted on G2.com.

I wish they a built in phone where incoming calls can be received on an app instead of being sent to my phone. Review collected by and hosted on G2.com.