---
title: Mixmax Reviews
meta_title: 'Mixmax Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1458 reviews by the users' company size, role or industry
  to find out how Mixmax works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1458
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Mixmax Reviews
**Vendor:** Mixmax  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,458
## About Mixmax
Mixmax is the sales engagement platform that works inside your inbox — Gmail and Outlook. Track every email, automate your follow-up, and book meetings without ever leaving the tab you already work in. Most sales tools make reps go somewhere else to do their job. Mixmax doesn&#39;t. You see who opened, clicked, and replied in real time. You build sequences that send and follow up on their own. You drop in one-click scheduling links and let meetings book themselves. And everything logs to Salesforce and HubSpot automatically — no copy-paste, no tab-switching, no end-of-day CRM cleanup. Where most tools stop at the send, Mixmax keeps going. It reads every signal across your inbox, sequences, and meetings, then tells each rep which accounts need attention right now and what to send next. That&#39;s the follow-up game — the gap between &quot;sequence sent&quot; and &quot;deal closed,&quot; where deals are actually won or lost. Under the hood, Mixmax Intelligence turns those signals into the next move: a drafted reply, a smart send time, a follow-up that&#39;s gone cold and needs a nudge, a meeting summary synced to the CRM the moment the call ends. It runs where your team already works, so adoption is automatic — no new tool to log into, no workflow to relearn. Teams see results fast: • 52% average reply rates (vs. a 2–3% industry average) • 67% open rates with AI-optimized Smart Send timing • 90% rep adoption (vs. ~30% for most sales tools) • 2+ hours saved per rep, per day • Positive ROI in about 4 months — with value on day one Mixmax fits sales teams that live in Gmail or Outlook and run on a real CRM — from founders sending their first sequences to revenue teams standardizing follow-up across every rep. Start free with email tracking, scheduling, and templates, then add Copilots for your inbox, meetings, and outbound as your team grows.



## Mixmax Pros & Cons
**What users like:**

- Users value the **effective email tracking** capabilities of Mixmax, enhancing their outreach and campaign performance significantly. (59 reviews)
- Users appreciate the **ease of use** of Mixmax, especially for quick email template creation and integration features. (50 reviews)
- Users love that Mixmax offers **time-saving automation** , streamlining outreach and improving efficiency with customizable messages. (46 reviews)
- Users love the **versatile features** of Mixmax, enhancing outreach with templates, analytics, and seamless integrations. (43 reviews)
- Users appreciate the **helpful features** of Mixmax, enhancing email efficiency and engagement with templates and analytics. (41 reviews)
- Automation (38 reviews)
- Tracking (31 reviews)
- Efficiency (28 reviews)
- Templates (27 reviews)
- Simple (23 reviews)

**What users dislike:**

- Users feel that the **missing features** in Mixmax limit functionality, particularly in the standard version. (19 reviews)
- Users find it limiting that Mixmax only allows sending emails from **one sender** , complicating team communication. (17 reviews)
- Users feel that Mixmax has **limited features** , wishing for improved functionality like sending emails from multiple accounts. (14 reviews)
- Users find Mixmax to be **pricey** for its features, especially when relying mainly on email functions. (8 reviews)
- Users find the **learning curve steep** due to difficult tutorials and complex feature navigation in Mixmax. (7 reviews)
- Not Intuitive (6 reviews)
- Sequence Issues (6 reviews)
- Users report **integration issues** with Mixmax, particularly with mobile support and occasional Gmail syncing glitches. (5 reviews)
- Layout Issues (5 reviews)
- Limited Customization (5 reviews)

## Mixmax Reviews
  ### 1. Mixmax review KP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about Mixmax?**

Ability to see who opened an email, when, where, and how many times, is extremely valuable.  The second best is the templates/mass sending.

**What do you dislike about Mixmax?**

It doesn't work in gmail in the sidebyside panel view, for the trackable email setup.

**Recommendations to others considering Mixmax:**

Suggest booking a learning experience with your Mixmax rep if possible.  There are many features that are not as easy to approach, but once using them, are very powerful.

**What problems is Mixmax solving and how is that benefiting you?**

Knowing if someone has seen my email or not, or if they are possibly interested in what I am sending them by multiple openings of the email.

  ### 2. Good to mass email outreach + sends!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Mixmax?**

I love being able to upload a CVS - this really helps make emails personable while always sending out in mass form. I like the ability to track and review as well as add follow ups.

**What do you dislike about Mixmax?**

MixMax is not that organized. I wish they had a better way to layout your sequences and emails. There may be a way that I have not discovered yet but I think it would be super useful.

**What problems is Mixmax solving and how is that benefiting you?**

Mixmax is helping me email many people at the same time (without using CC). This makes sure each email is personalized aswell as on its own email chain which really helps keep things organized.

  ### 3. Great Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cheryl  H. | Sales Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Mixmax?**

I just started to use Mixmax for work. I really like that I am able to schedule emails and write templates with ease.  I can also see what my co-workers have created and use theirs if needed.  It's great for a solopreneur and teams.

**What do you dislike about Mixmax?**

It would be easier if they explained how to pair your Google calendar with it.

**What problems is Mixmax solving and how is that benefiting you?**

Streamlining

  ### 4. Sales and outbound emailing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brent C. | Client Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about Mixmax?**

I love the visibility to see if an email recipient has opened an email and, if they have, what actions they've taken.

**What do you dislike about Mixmax?**

I can't think of a complaint. Everything works well for me.

**What problems is Mixmax solving and how is that benefiting you?**

Helps me know who in my contact/prospects list is interested. Takes away a lot of the guess work with outbound emailing.

  ### 5. MixMax is the best tool for email!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Mixmax?**

There are two main ways I use MixMax that changed my workflow and efficiency: 1) email templates, and 2) reminders

**What do you dislike about Mixmax?**

Sometimes there are glitches and they removed my favorite font option

**What problems is Mixmax solving and how is that benefiting you?**

Keeping track of email and making it more efficient

  ### 6. An amazing prospecting tool for business development professionals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan L. | Director of Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

I love the templates, the meeting templates, and the ability to send and track emails.

**What do you dislike about Mixmax?**

I understand the limit on number of free trackable email sends but you should add the ability to not have emails tracked as the default setting. I forget to uncheck the box but I understand the reasoning.

**What problems is Mixmax solving and how is that benefiting you?**

prospecting to new partners.

  ### 7. Easiest mailmerge and sequencing tool with powerful features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff N. | VP of Customer Success, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

Mixmax is extremely easy to get started. You can easily create variables for a mail merge, and sequence people based on custom rules and timing.

With the Gmail plugin, you can leverage templates and sequences, and use a link to share emails seamlessly.

**What do you dislike about Mixmax?**

We leverage a bit of a workaround, BCCing Salesforce, in order to track in the CRM. It's not the most elegant ,but it does work.

**What problems is Mixmax solving and how is that benefiting you?**

Supercharging Gmail. Allowing me to sequence people without leveraging marketing. I encourage everyone on my team to be more independent about reaching out to users.

  ### 8. Best email enhancement tool for Gmail (templates, sequences, and more)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alicia M. | Manager of Programs and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Mixmax?**

Templates and sequences!  They have saved me and my team sooo much time on repetitive tasks, and ensured that our work was streamlined and capturing our brand voice.
I am also a big fan of their scheduling features - especially the "share availability" and the ability to embed "coffee chats" on our website.
Their customer support team is very thorough and responsive.

**What do you dislike about Mixmax?**

Mixmax does not have a mobile app, so I wouldn't recommend it if you are a user that is always on the go.
I've noticed very minor glitches too.
And I guess the name is not the most "sexy".

**What problems is Mixmax solving and how is that benefiting you?**

I love that it is a tool embedded right on Gmail.  It has an "all-in-one" approach, while still being comprehensive.
I haven't tried out their cool new sidechat feature yet - not sure if it applies to our use case, though.

  ### 9. Mixmax is a fabulous tool that allows me to view metrics and accessibility needs for my team!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marc S. | Benefits Technology Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

The metrics tracking emails in and outbound

**What do you dislike about Mixmax?**

The UI can sometimes conflict with google's default tools.

**What problems is Mixmax solving and how is that benefiting you?**

It allows me to view my email metrics in real time to best measure how busy I am.

  ### 10. Time saving AND live saving application

**Rating:** 4.0/5.0 stars

**Reviewed by:** Simas . | Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about Mixmax?**

integration with Gmail is fantastic. I love how easy it is to use templates, bookings and availabilities, ai integrated send later feature is amazing. Our SDR team loves sequencing too.

**What do you dislike about Mixmax?**

There is no integration with Outlook yet! I've been googling maybe there is a workaround for this and found a reddit post were people wrote 4 years ago tha Mixmax will release it "soon". C'mon guys, there's a huge market available just in an arms reach! I don't really imagine emailing without mixmax aymore. But I do wish to drop Gmail.

**Recommendations to others considering Mixmax:**

Fantastic tool if you are using Google Workspaces

**What problems is Mixmax solving and how is that benefiting you?**

It saves time with templates, I am aware if people saw my sales email, it's easier to send email in advance, it saves a LOT of time booking calls, you don't need to go back and forth anymore with automated booking.

  ### 11. Mixmax helped me to work faster and better with my clients!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer F. | Customer Success Manager , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

Mixmax helps me creating many templates to communicate with my clients and enables me to observe their results. Thanks to Mixmax I've also created different meeting templates that I use daily! It's a real time saver!

**What do you dislike about Mixmax?**

I'm unfamiliar with the tasks and the sequences. I use another software to send sequences and I don't need the tasks to do my job.

**What problems is Mixmax solving and how is that benefiting you?**

Thanks to Mixmax I can save time and concentrate on talking and organizing meetings with my clients better than sending emails. Also, the emails I send are more efficient.

  ### 12. I always recommend this time savor! I love MixMax

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Mixmax?**

I love the feature to share my availability and how easy it is for people to schedule time with me. It's truly like a personal assistant but better because you don't have to tell anyone what to do or who to follow up with.

**What do you dislike about Mixmax?**

I don't like that it changes links to a huge photo or a huge link in the email. More often than not I just want a link.

**What problems is Mixmax solving and how is that benefiting you?**

Solving the problem of not putting Zoom links to meetings or going back and forth with people on what time works best. I'm also very busy and can often forget who do I need to schedule meetings with but if I reply in my email "let's schedule a follow up" I know it'll get done.

  ### 13. I love Mixmax!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah D. | Client Strategy Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

I love how easy it is to use and integrate with gmail. I love the follow up reminders and the templates.

**What do you dislike about Mixmax?**

nothing really! Maybe the integration could be a little bit easier between gmail and mixmax

**What problems is Mixmax solving and how is that benefiting you?**

Helping me reply to emails faster and more efficiently with templates as well.

  ### 14. CSS Team -very nice and quick with issues requests

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Mixmax?**

Sending my emails and automation part for tasks and emails

**What do you dislike about Mixmax?**

Some features I would like to haave. Already escalated to the product team

**What problems is Mixmax solving and how is that benefiting you?**

Some busg which are always treated quickly

  ### 15. Fantastic !

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carolina M. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about Mixmax?**

Being able to track if clients have opened and seen my emails.

**What do you dislike about Mixmax?**

I don't dislike anything about MixMax, I enjoy using it

**What problems is Mixmax solving and how is that benefiting you?**

Its helping me organize my meetings

  ### 16. Useful, but free features are disappearing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Mixmax?**

Useful for scheduling meetings and sending over availability

**What do you dislike about Mixmax?**

Free features are disappearing and there's now the "sent with mixmax" email signature that gets added on to each email.

**What problems is Mixmax solving and how is that benefiting you?**

Scheduling events

  ### 17. Great Email Marketing Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenny  E. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about Mixmax?**

I have really enjoyed Mixmax features and how it integrates so seamlessly into my email account. It's been a game changer for my email marketing outreach.

**What do you dislike about Mixmax?**

Ever since I installed this on my computer, it seems to have taken up a fair bit of my computer memory. I think it's worth it though.

**What problems is Mixmax solving and how is that benefiting you?**

I needed a better way to manage my email outreach campaigns, to know who is opening my emails, reading them and reminders for follow up. Mixmax solves those main problems.

  ### 18. Game Changing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michal H. | Global Employee Experience Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2022

**What do you like best about Mixmax?**

I use it mostly to schedule meetings and get more control over my emails - made my life much easier

**What do you dislike about Mixmax?**

I Don't know how to add a company logo yet

**What problems is Mixmax solving and how is that benefiting you?**

Helping me schedule meetings.
Especially with a lot of people

**Official Response from Nick Butler:**

> Hi Michal, 
Thank you for your kind words. We love to hear that our software is a game-changer! Wahoo! 

I've included a link to our help site so you can see how to update your company logo. 

Thanks again,
Nick

  ### 19. Fits into my current tech stack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily L. | Community Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about Mixmax?**

Mixmax sits easily on top of Gmail and integrates with the other systems I already use e.g., Salesforce, Slack, and Zoom.

**What do you dislike about Mixmax?**

Setting up robust automation is possible, but takes a bit of trial and error.

**What problems is Mixmax solving and how is that benefiting you?**

Mixmax allows our team to manage customer relationships at scale from sending emails to booking meetings efficiently without compromising personalization. It also syncs my team's interactions to Salesforce making reporting easier.

  ### 20. Amazing Tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Soraya B. | BDM, Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about Mixmax?**

So easy to use and it helps me to create email sequences. The best part is I can also track when and by who my email has been read.

**What do you dislike about Mixmax?**

I have not found something that I dislike, but I would love to have access to my call list on Mixmax.

**What problems is Mixmax solving and how is that benefiting you?**

Knowing when and who received my emails, and how many times they opened my email. It allowed me to go after the project that was already interested in my product first.

  ### 21. Why you should use Mixmax

**Rating:** 5.0/5.0 stars

**Reviewed by:** Refica A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Mixmax?**

I love the feature that let's me know when people read my emails.

**What do you dislike about Mixmax?**

Nothing really. The platform is user friendly.

**What problems is Mixmax solving and how is that benefiting you?**

It makes my work more efficient

  ### 22. Being able to automate my calendar and set up triggers for follow up after meetings is amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew H. | Professional Services Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Mixmax?**

automating  meeting followups by sending emails automatically based on the meeting titles

**What do you dislike about Mixmax?**

Not being able to set up more than one meeting reminders.

**What problems is Mixmax solving and how is that benefiting you?**

The biggest issue is automating follow-up and having users schedule their own meetings. It helps mitigate admin work

  ### 23. Superior product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

The two features I like best are the ability to share a link to view the email with anyone, and the reminder/return message options.

**What do you dislike about Mixmax?**

The cost is definitely on the high-side for a solopreneur.

**What problems is Mixmax solving and how is that benefiting you?**

I communicate with my clients via email and text. I can text them a link to view the message so they can determine when/if they need to log in to their email. The reminder feature helps keep my inbox at zero.

  ### 24. Effective way to connect emails with Salesforce and to track who has opened emails

**Rating:** 3.0/5.0 stars

**Reviewed by:** Elinor S. | Board Member - School of Product Design, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about Mixmax?**

Simple interface to see who has opened my emails

**What do you dislike about Mixmax?**

When changing email signatures, need to make updates within mixmax as well which is not intuitive

**What problems is Mixmax solving and how is that benefiting you?**

Main benefit is getting visibility into who has opened my emails

  ### 25. Love the calendar scheduling integration with GSuite

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Mixmax?**

Adds functionality to G Suite calendar ... makes it super easy to schedule appointments from my email

**What do you dislike about Mixmax?**

Calendar is limited in comparison to full fledged calendar apps

**What problems is Mixmax solving and how is that benefiting you?**

Makes using Copper CRM more productive... seamless integration

  ### 26. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carmella G. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Mixmax?**

So many features to choose from. It's amazing.

**What do you dislike about Mixmax?**

It can make Gmail slow sometimes but not often.

**What problems is Mixmax solving and how is that benefiting you?**

Branding and Aesthetics. It's so amazing for Gmail. I only wish I had found it earlier.

  ### 27. The best tool for tracking your emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guillermo G. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Mixmax?**

1. Share emails with a link  
2. Remember emails that have not been answered and the templates  
3. Only in browser  
4. For GMAIL emails, it is a much better tool and at a much better price.

**What do you dislike about Mixmax?**

1. Not being able to use it from a mobile (Android)  
2. Of the main functions, everything works well  
3. The main improvement, an app or add-on for Android  
4. Mobile (Android), multiplatform would be fantastic.

**Recommendations to others considering Mixmax:**

Easy, fast, and very efficient. HIGHLY RECOMMENDED!!👍

**What problems is Mixmax solving and how is that benefiting you?**

1. It reminds me of the emails that have not been answered.  
2. I can share an email online on other platforms (WhatsApp, Telegram, Planner, Keep).  
3. I can know immediately when they have read my email and if it is necessary to make a call to resolve concerns.

  ### 28. Get's the job done 95% of the time, but drops open/click data occasionally.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael H. | Co-Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2022

**What do you like best about Mixmax?**

MixMax is easy to use and I prefer to have a separate dashboard where I can manage campaigns, sequences etc. It's more user-friendly than something like GMass in that regard.

**What do you dislike about Mixmax?**

Occasionally click/open data won't be recorded properly or a campaign will say that everyone in the campaign opened it at exactly the same time (which of course can't be the case).

**What problems is Mixmax solving and how is that benefiting you?**

Easily scheduling follow-ups, send later emails, and providing insight into opens/clicks.

  ### 29. Mixmax

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luiz V. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about Mixmax?**

Practical, simple and easy software. My experience hás been a must.

**What do you dislike about Mixmax?**

None. It's nice to feel the Mixmax team focused on the customers.

**What problems is Mixmax solving and how is that benefiting you?**

Integrating my site with my calendar.

  ### 30. Great tool that let's you track emails for free!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Mixmax?**

I can track emails, see when they were opened, and how many times they were opened. I have found this feature to be useful on a day-to-day basis and it helps me know when to follow up with people!

**What do you dislike about Mixmax?**

I dislike that sometimes, there is a white box that shows up on the emails I send. I also dislike that the free version of Mixmax has a stamp at the bottom of my emails.

**What problems is Mixmax solving and how is that benefiting you?**

Mixmax helps me solve the problem of seeing if people are reading my emails. It helps me to understand what my next steps should be, when without Mixmax I would be in the dark.

  ### 31. Excellent tool to track your emails -  a must for every sales rep.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam F. | Head of sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Mixmax?**

The best part about mixmax is the ease of use, it's so easy, i don't feel like I'm doing anything

**What do you dislike about Mixmax?**

It confuses my own open as part of the opens

**What problems is Mixmax solving and how is that benefiting you?**

Before mix max, i had no idea if my lead/ prospects receive and read my emails, With Mixmax I see a little icon next to each email with the number of opens for each email, and the date and time they read it.

  ### 32. Love the sequences!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jodi P. | Director Educational Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

Being able to set up multiple touch sequences is a huge time saver

**What do you dislike about Mixmax?**

I am limited as to how many I can send a day

**What problems is Mixmax solving and how is that benefiting you?**

Sending mass emails that are personalized

  ### 33. Great experience for customer facing folks who want to drive engagement with efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sterling G. H. | Member, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Mixmax?**

sending email reminders are really great ways of staying in touch with customers. Shared email templates are great from learning from different team members and using communications at scale.

**What do you dislike about Mixmax?**

having the tool enabled makes some of my other work plugins not work as expected (i.e Gainsight logging to timeline)

**What problems is Mixmax solving and how is that benefiting you?**

making meeting availability easy to share with multiple customers and cutting down on administrative back and forth with calendar schedules.

  ### 34. Mixmax is a Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick S. | Commercial Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Mixmax?**

Mixmax makes it quick and effective to schedule meetings with customers while combining your team's calendar availability into one view. Along with their templates and sequences for outbound outreach, Mixmax is a must-have in my roles moving forward.

**What do you dislike about Mixmax?**

There are no downsides to utilizing Mixmax.

**What problems is Mixmax solving and how is that benefiting you?**

Mixmax enables anyone in a GTM function to maximize their time and be more productive by cutting out the busy work associated with sales engagement.

  ### 35. Templates and Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck P. | Restoration Ecologist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Mixmax?**

I use Mixmax mainly to see who opens my emails and when they are opened. I also use the templates for repetitive responses and emails. I just have the basic plan and those are the main features of it.

**What do you dislike about Mixmax?**

It doesn't work with Edge, only with Chrome.

**What problems is Mixmax solving and how is that benefiting you?**

Knowing who to drop from my email lists and whether somebody just isn't answering or hasn't opened the email.

  ### 36. It's like a CRM for our Business communication!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gary A. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

Templates! and seeing when people opened emails!

**What do you dislike about Mixmax?**

Everything works fine. But i would like the price to be lower.

**What problems is Mixmax solving and how is that benefiting you?**

Helping me remember to reach out to clients.

  ### 37. Very Handy Automation Buddy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Mixmax?**

I truly enjoy MixMax's template creator - it is lightweight and is nested directly inside of Gmail. I find myself sending several emails that are of a similar nature, sometimes several times a day, and MixMax saves a lot of legwork for me - definitely doing a lot less copying/pasting. MixMax connects directly with Salesforce, and has been helpful mapping out contacts in an underpopulated Salesforce instance.

**What do you dislike about Mixmax?**

The website for MixMax itself isn't that great. The reason that I am saying this is that elements are sometimes small and not always easy to find. For a power user this is not going to be an issue. For an everyday user, however, MixMax could be quite overwhelming. I think that some elements need to be larger or adjusted on their website, as even with 100% on Chrome, for some reason the full text is only available at 90% view or below. Personally, I think that it should be the other way around. There are some odd UI/scaling choices made all the way around, but nothing seems too off.

**Recommendations to others considering Mixmax:**

If you want to use MixMax, make sure that you take extra time to review its features.

**What problems is Mixmax solving and how is that benefiting you?**

As mentioned before, I send several emails that require a rather rigid template - in our sales process, there are 3 or 4 very clearly defined points of how to move the deal forward, and emails will more or less always fall into these categories --- if they are to be automated, that is. MixMax has been helpful as a lightweight email scheduler and will also tell me when the best time to send an email is. The legwork required to do what MixMax does with copy and paste would make each iteration of these emails take several minutes longer throughout the process.

  ### 38. Love this tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chelsee E. | CSM, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Mixmax?**

streamlines my workflows and helps automate emails and follow-ups

**What do you dislike about Mixmax?**

not much, I enjoy all parts of this tool

**What problems is Mixmax solving and how is that benefiting you?**

streamline work flows and automate emails

  ### 39. MixMax The Champion Email Add On

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian C. | Remote Administrative &amp; Digital Operations Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Mixmax?**

Mix Max has some of the best features that we have ever seen or used in an Email add-on. Ease of use, amazing overviews, tracking, and reporting that is crucial to reaching clients.Their email toolset and interface is second to none.

**What do you dislike about Mixmax?**

I wish there were a few more options included in the lower/free tier of service.  But what they offer even on the free tier is still invaluable. The in-line info/icons would be helpful.

**What problems is Mixmax solving and how is that benefiting you?**

The ability to track email opens enables us to instantly follow up with clients, and know that they've seen the info.  We utilize the templates to look more professional and present content in a user-friendly way.

  ### 40. Can't believe how great MixMax is...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura R. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about Mixmax?**

Very intuitive, easy to use, and excellent customer service.  

A M A Z I N G Customer Service..... WOW!!!!! I sent an email to inquire about a bill and I got an immediate response... I think it was less than a minute!!! Plus another email to ensure that what was done was what I had asked for. Never have I seen such amazing and caring customer service....... truly, thank you all very much...

**What do you dislike about Mixmax?**

There is nothing missing from this product

**Recommendations to others considering Mixmax:**

Don't look further than MixMax.  It's an all-in-one system and it's super economical.  You get instant customer service and they work with you, and seems like for you.

**What problems is Mixmax solving and how is that benefiting you?**

It keeps me on track with real-time emails coming into my inbox of reminders that I set for myself.  I use the templates all the time as well-- makes my work effortless

  ### 41. Great and useful tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Mixmax?**

Like the sequences. They are helpful for following up on emails.

**What do you dislike about Mixmax?**

none that ive found so far. everything I've used works great.

**What problems is Mixmax solving and how is that benefiting you?**

makes work seamless by letting me do a lot of things automatically and i don't have to waste time

  ### 42. Great Asset for Customer Facing Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Mixmax?**

MixMax is easy to use and has a slick user interface. It's easy to house contact lists and email templates that allow for the ability to quickly send out important information to those that need it.

**What do you dislike about Mixmax?**

I wish I didn't have to create a full sequence to access all of the features of pulling in information from contact list (first name, district etc)

**What problems is Mixmax solving and how is that benefiting you?**

I love that I can see when and how often someone is opening my emails. It gives me metrics and indications of when I should follow up or if I should reach out to someone else.

  ### 43. Amazing tool!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ishaan J. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Mixmax?**

Mixmax sequences have helped me automate emails a lot!

**What do you dislike about Mixmax?**

Signature integration sometimes is buggy

**What problems is Mixmax solving and how is that benefiting you?**

Automating outbound emails

  ### 44. Great for sales teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carrie S. | Senior Growth Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Mixmax?**

I recently started using MixMax as an email engine for automated sequences triggered by actions on our website (i.e., signed up for a trial, quit a trial, etc.). It's fairly effective for this although in order to connect all the dots we do need to use Zapier to pull in information from our billing system, SFDC, and Looker. Frankly, my favorite part about MixMax (and I'm in marketing) is the ability to see when someone has opened my email (and then opened it again and then again). That way, I'm poised for followup or I can know who to steer clear of due to stalking tendencies. JK.

**What do you dislike about Mixmax?**

As mentioned above, having to connect all the dots with Zapier to pull in information from our billing system, SFDC, and Looker is a bit of a bear and sometimes things just stop running for no good reason. Like, if you open up one of the MixMax sequences just to look at it and you don't change anything, it may inadvertently "turn it off". Also, there are sending thresholds which make sense for sales but not for marketing where bulk sends are the norm.

**What problems is Mixmax solving and how is that benefiting you?**

Triggered emails for the most part. The benefit has largely been in engaging customers automatically so that it isn't always so manual. We are also able to pull people out of sequences that no longer apply to them and route them to sequences that make more sense for their needs.

  ### 45. Never take Mixmax away from me

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ronan L. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Mixmax?**

Mixmax has transformed my productivity as a sales professional.

**What do you dislike about Mixmax?**

No MS Teams integration when scheduling calls when all other competing solutions do.

**What problems is Mixmax solving and how is that benefiting you?**

Scheduling meetings and calls with multiple attendees across different timezones 

Visibility into how messages are being interacted with.

Personal campaign sequences so sales people do not have to rely on central marketing to run campaigns

  ### 46. Makes my job easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heer S. | Program Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about Mixmax?**

As someone who works closely with clients, I appreciate MixMax's features that make email reminders, call-scheduling, and follow-ups easy! I especially enjoy having my email templates that integrate seamlessly with gmail, and meeting links that integrate with google calendar and zoom. I now have links to my calendars, and partners can book meetings with me instantly! I can also set reminders to do critical follow-ups.

**What do you dislike about Mixmax?**

I would love to see a feature in which a scheduling link automatically takes into account the availability of multiple team members who are required on a call.

**What problems is Mixmax solving and how is that benefiting you?**

I have email templates stored in MixMax that make it quick to send responses to regular requests that I receive. I love the call scheduling tool, especially the ability to have different versions of booking links - so a 15 min call schedule vs a 45 min one - it also integrates well with google calendar and zoom, so I don't have to worry about creating calendar invites etc. I also appreciate the ability to share sequences with my manager who may be sending out the same emails as me and vice versa.

  ### 47. Mixmax makes life easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Mixmax?**

Mixmax is extremely helpful when you are needing to send an email to a large group but need it to be somewhat personalized.

**What do you dislike about Mixmax?**

It can be somewhat tedious to build out a sequence.

**What problems is Mixmax solving and how is that benefiting you?**

My favorite feature is the ability to see who has opened my emails and when they opened them and how many times.

  ### 48. Excellent for automating communications!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Mixmax?**

I really enjoy the ability to automate communication and keep conversations going with clients.

**What do you dislike about Mixmax?**

To this point MixMax has only added value to my daily workflow. I haven't yet identified an aspect that could be improved.

**What problems is Mixmax solving and how is that benefiting you?**

For me, Mixmax is solving the problem of automating communications and creating greater transparency in messaging.

  ### 49. Lots of advanced features for a low price

**Rating:** 4.0/5.0 stars

**Reviewed by:** J.P. V. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Mixmax?**

For a reasonable price per user, you get email tracking (see when recipients open), email scheduling (though Gmail co-opted this one), and several ways to setup meetings (link to book, preset availability, group availability). It even integrates with Zoom so when someone books with you, the video link auto-populates.

**What do you dislike about Mixmax?**

The backend permissions aren't very rich. There's a limited number of permissions settings and preset levels for admins or managers, and it automatically makes your emails all visible to everyone else, which is not great and takes a bit of working around to fix.

**Recommendations to others considering Mixmax:**

Mixmax is a great fit for client services or accounts teams, but I wouldn't recommend it for Sales. It's a good replacement for Calendly or similar if you schedule infrequent meetings, but it doesn't compare to HubSpot or similar for email tracking and logging, and Gmail is gobbling up some of it's more popular services. It fits into a niche market.

**What problems is Mixmax solving and how is that benefiting you?**

Scheduling calls is much easier. Sometimes even though a time is free on your calendar, you don't want to offer it, so one option is to pre-pick designated times and then send, allowing the recipient to choose only from those. When doing recruiting or wrangling multiple calendars, this is a great time saver.

  ### 50. Very useful solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Mixmax?**

it's very easy to set up and it's very powerful. I love the option to send specific time slots to my customers, instead of a meeting link - it increases the conversion rates.

**What do you dislike about Mixmax?**

We had a few glitches with signatures and when we had an extension installed, we couldn't use Intercom on some of the pages. Not sure if it's Mixmax' issue though. In terms of the product - all good!

**What problems is Mixmax solving and how is that benefiting you?**

It makes CS team job easier & faster. I like having templates and a scheduling tool in one, inside my inbox.


## Mixmax Discussions
  - [What features am I overlooking besides reminders, scheduling and templates?](https://www.g2.com/discussions/what-features-am-i-overlooking-besides-reminders-scheduling-and-templates) - 4 comments, 4 upvotes
  - [What Mixmax feature do you find most useful for maintaining good relationships with leads?](https://www.g2.com/discussions/what-mixmax-feature-do-you-find-most-useful-for-maintaining-good-relationships-with-leads) - 3 comments, 2 upvotes
  - [What is the best way to launch sequences?a](https://www.g2.com/discussions/what-is-the-best-way-to-launch-sequences-a) - 1 comment, 1 upvote
  - [How do I get more training on MixMax?](https://www.g2.com/discussions/how-do-i-get-more-training-on-mixmax) - 1 comment, 1 upvote
  - [How can we embed multiple objective questions for getting good customer responses?](https://www.g2.com/discussions/how-can-we-embed-multiple-objective-questions-for-getting-good-customer-responses) - 1 comment, 1 upvote

- [View Mixmax pricing details and edition comparison](https://www.g2.com/products/mixmax/reviews?page=9&wfoid=799dbceba1.1781016183&section=pricing&secure%5Bexpires_at%5D=2026-07-20+23%3A29%3A55+-0500&secure%5Bsession_id%5D=620e2bdf-2e96-4936-b0c2-8b0df23658dc&secure%5Btoken%5D=e6f1669f530b4a9e8a63958b9c70aa24d586105d5d914d47c4fc919711cdc6f4&format=llm_user)
## Mixmax Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [RB2B](https://www.g2.com/products/rb2b/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Mixmax Features
**Lead Facilitation**
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar

**Integrations**
- MS Teams Integration
- Email Integration
- Zoom Integration
- Google Meet Integration
- Salesforce Integration

**Agentic AI - Google Workspace for Sales**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Sales Performance Management**
- Proactive Assistance

**Agentic AI - Email Tracking**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Analytics**
- Open Rates
- Link Activity
- Attachment Activity

**Incentives**
- Badges
- Triggers
- Leaderboards

**Organization**
- Data Entry
- Integrations / APIs

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**Branding & Customizatio**
- Custom Booking Page
- Personalized Links
- Personalized Web Embed

**Customizations**
- Email Platform Integration
- Email Scheduling
- Notifications
- Email Categorization
- Templates

**Personalization**
- Custom Reports
- Dashboards
- Goal Setting

**Performance Analysis**
- Peformance Tracking

**AI and Automation**
- Lead Scoring
- Best Time of Day Scheduling
- Machine Learning

**Automatic Rules & Configurations**
- Set Working Hours
- Automatic Updates
- Buffer Times

**Generative AI**
- AI Text Generation

**Administrative**
- Integration
- Employee Structure

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Sales Engagement**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - AI Sales Assistant**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

## Top Mixmax Alternatives
  - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,359 reviews)
  - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews)
  - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,500 reviews)

