# What features am I overlooking besides reminders, scheduling and templates?

I know that sequences are there, but wonder if there are settings or integrations or other features I should be looking at.

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Marketing guy Friday for small businesses. Don't have the resources, time or desire to market your business? We can help
- Net upvotes: 4


## Comments
### Comment 1

There's a new feature called "Side Chat" where you can privately discuss an email with the colleagues of your choice without using bcc or forwarding which adds additional emails to the string

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Senior Operations Manager



### Comment 2

Hi Leland - along with what the others have already shared, I used Mixmax while working in Customer Success at two different SAAS organizations. I love this product and no, I do not work for them!  

Another great feature that really proved to be an asset is the ability to enter the "Enhancements" like yes/no questions, call to action buttons, and multiple choice questions. I draw attention to this feature because one of my companies ran several A/B tests where on one side we utilized the different enhancements (making it "easier" for the respondent to answer what was was needed from them) and on the other side, we expected the recipient to reply typically, to the thread. 

We found (in every test we did) that recipients were almost always TWICE as likely to respond if they only had to click a button in the email vs. hit the reply and just type even something as simple as "yes" in response. Hope this helps :) 

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Customer Success, Delivery & Client Relationship Expert



### Comment 3

Hello Leland , 
-There is a feature that helps you track your emails , It is the tracking feature ! 
- you can track your email , which means that any time you send an email , you get notified when the reciever has oppend it or has  downloaded the enclose file . 
This is actually an amazingly eficent feature that you musn'yt neglect . 

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Talent Acquisition Specialist at Euranova



### Comment 4

Great question Leland. Our two most jaw-dropping features are...

1. Our Rules engine, which is like an even easier Zapier for sales. For example you can set up a Slack alert for anyone who opens your email 3x times, which prompts the perfect follow-up. More here: https://success.mixmax.com/article/191-rules

2. If you use Salesforce, our Autocreate feature can prompt you to create new Leads or Contacts, with all the fields you care about without leaving Gmail. Check it out here: https://success.mixmax.com/article/309-automatically-create-new-leads-in-salesforce

Hope this helps!
Mike, Director of Marketing, Mixmax

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Senior Marketing Manager at Gong




## Related Product
[Mixmax](https://www.g2.com/products/mixmax/reviews)

## Related Category
[Sales Engagement](https://www.g2.com/categories/sales-engagement)

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