--- title: Mixmax Reviews meta_title: 'Mixmax Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1461 reviews by the users' company size, role or industry to find out how Mixmax works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1461 scale: '5' date_modified: '2026-07-29' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Mixmax Reviews **Vendor:** Mixmax **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,461 ## About Mixmax Mixmax is the sales engagement platform that works inside your inbox — Gmail and Outlook. Track every email, automate your follow-up, and book meetings without ever leaving the tab you already work in. Most sales tools make reps go somewhere else to do their job. Mixmax doesn't. You see who opened, clicked, and replied in real time. You build sequences that send and follow up on their own. You drop in one-click scheduling links and let meetings book themselves. And everything logs to Salesforce and HubSpot automatically — no copy-paste, no tab-switching, no end-of-day CRM cleanup. Where most tools stop at the send, Mixmax keeps going. It reads every signal across your inbox, sequences, and meetings, then tells each rep which accounts need attention right now and what to send next. That's the follow-up game — the gap between "sequence sent" and "deal closed," where deals are actually won or lost. Under the hood, Mixmax Intelligence turns those signals into the next move: a drafted reply, a smart send time, a follow-up that's gone cold and needs a nudge, a meeting summary synced to the CRM the moment the call ends. It runs where your team already works, so adoption is automatic — no new tool to log into, no workflow to relearn. Teams see results fast: • 52% average reply rates (vs. a 2–3% industry average) • 67% open rates with AI-optimized Smart Send timing • 90% rep adoption (vs. ~30% for most sales tools) • 2+ hours saved per rep, per day • Positive ROI in about 4 months — with value on day one Mixmax fits sales teams that live in Gmail or Outlook and run on a real CRM — from founders sending their first sequences to revenue teams standardizing follow-up across every rep. Start free with email tracking, scheduling, and templates, then add Copilots for your inbox, meetings, and outbound as your team grows. ## Mixmax Pros & Cons **What users like:** - Users value the **effective email tracking** capabilities of Mixmax, enhancing their outreach and campaign performance significantly. (59 reviews) - Users appreciate the **ease of use** of Mixmax, especially for quick email template creation and integration features. (50 reviews) - Users love that Mixmax offers **time-saving automation** , streamlining outreach and improving efficiency with customizable messages. (46 reviews) - Users love the **versatile features** of Mixmax, enhancing outreach with templates, analytics, and seamless integrations. (43 reviews) - Users appreciate the **helpful features** of Mixmax, enhancing email efficiency and engagement with templates and analytics. (41 reviews) - Automation (38 reviews) - Tracking (31 reviews) - Efficiency (28 reviews) - Templates (27 reviews) - Simple (23 reviews) **What users dislike:** - Users feel that the **missing features** in Mixmax limit functionality, particularly in the standard version. (19 reviews) - Users find it limiting that Mixmax only allows sending emails from **one sender** , complicating team communication. (17 reviews) - Users feel that Mixmax has **limited features** , wishing for improved functionality like sending emails from multiple accounts. (14 reviews) - Users find Mixmax to be **pricey** for its features, especially when relying mainly on email functions. (8 reviews) - Users find the **learning curve steep** due to difficult tutorials and complex feature navigation in Mixmax. (7 reviews) - Not Intuitive (6 reviews) - Sequence Issues (6 reviews) - Users report **integration issues** with Mixmax, particularly with mobile support and occasional Gmail syncing glitches. (5 reviews) - Layout Issues (5 reviews) - Limited Customization (5 reviews) ## Mixmax Reviews ### 1. A solid email tool with lots of useful features. **Rating:** 4.5/5.0 stars **Reviewed by:** Richard R. | Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** The templates and send later feature are great. I also like how easy it is to create email sequences. **What do you dislike about Mixmax?** It's a bit expensive to use sequences and automation. **What problems is Mixmax solving and how is that benefiting you?** Mixmax is a handy tool that works right in the Gmail inbox. It allows you to save templates for emails, send emails later, track data, and use other features like sequences with the higher plans. The tool is regularly updated with new features that make prospecting easier. ### 2. Great app for outbound sales **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Co-Founder, Head Of Sales, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2024 **What do you like best about Mixmax?** I love the way MixMax wraps around Salesforce & Gmail and give a seller the primary tools to run outbound sales: Email cadencing, dialer integrated with Salesforce, email tracking, meeting scheduler and more. The workflows / rules and integrations with slack are extremely convenient too. I also love that you can use every single field from Salesforce as a merge field in your email templates. **What do you dislike about Mixmax?** There's not much to dislike. If I had to pick something, I'd say a slightly better report view of highly engaged contacts. **What problems is Mixmax solving and how is that benefiting you?** We run all of our outbound emailing and cold calling through MixMax. It's one of the most crucial apps for our GTM strategy. ### 3. A Game-Changer for Our Team's Productivity and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Ilana B. | Director of Customer & Partner Relations , Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Mixmax?** Mixmax has been a game-changer for our team! The platform's seamless integration with Gmail has significantly improved our productivity and efficiency. The email tracking feature allows us to stay on top of important communications, and the scheduling tools make it incredibly easy to coordinate meetings with clients and colleagues. We particularly love the templates and sequences, which have streamlined our outreach process and saved us countless hours. The user-friendly interface and robust features have made Mixmax an indispensable part of our workflow. Thank you, Mixmax, for creating such a powerful tool that enhances our communication and collaboration. Highly recommended to anyone looking to elevate their email management experience! **What do you dislike about Mixmax?** I wish there were better poll reporting and the ability to customize the size of the polls. **What problems is Mixmax solving and how is that benefiting you?** Scheduling, Templates and Sequences, Serveys ### 4. Great new features and now AI tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Mixmax?** Ease of use. Allows me to organize my days ahead of schedule. Now has an AI compose function among other new features which is really useful in helping build out some contact ideas. **What do you dislike about Mixmax?** Still no button to return to homepage and some of the other navigation features aren't as clear as they could be **What problems is Mixmax solving and how is that benefiting you?** Mass communication via email with a number of clients. Visible statistics as to how different campaigns are performing. Saving huge amounts of time that can now be spent on other things so increasing productivity. With the new AI tools it makes creating campaigns and sequences even easier and saves a lot of time drafting content ### 5. Mixmax has significantly enhanced our team's email efficiency and engagement tracking. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike I. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Mixmax?** The ability to share templates and customize them with variable fields in each email is a game changer for our team. It’s super helpful in ensuring consistency and personalization across our communications. The tool's tracking features, especially the email open tracking, provide valuable insights into engagement, and setting up sequences for smaller campaigns has been incredibly straightforward and effective. The different meeting templates cater perfectly to various scenarios in business development, making scheduling a breeze. **What do you dislike about Mixmax?** Some features can be tricky to figure out at first, but the support is there when you need it. The live chat team is always helpful and responsive, which makes the learning curve easier to handle. **What problems is Mixmax solving and how is that benefiting you?** Mixmax doesn't help me solve problems, it just enables me to do my job more efficently. ### 6. Everything you need, nothing you dont **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Mixmax?** I love that it's primarily meant to be used by end users in their email client or in CRM. Most applications drive you to use their web app to do most of the activity. Also, it's super lightweight on the inital configuration. **What do you dislike about Mixmax?** Only current qualm I have no is the inability to AB test at the sequence step level. **What problems is Mixmax solving and how is that benefiting you?** Ease of tracking emails and other activities, my BDR team also uses it as a very effective task management tool for following-up and prospecting. We have a very high ratio of clients per CSM as well, and Mixmax allows us to use rules and sequences to automate a lot of necessary updates as well as check-ins with clients down the segmentation channels. ### 7. Super helpful and makes work easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Mixmax?** It has built-in templates and user user-friendly. **What do you dislike about Mixmax?** None that I can think of. All features are useful. **What problems is Mixmax solving and how is that benefiting you?** Templates and schedules. ### 8. Best kept sales secret **Rating:** 5.0/5.0 stars **Reviewed by:** Regina K. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Mixmax?** Setting up mixmax to work in the background while I'm closing deals feels like I have a team working for me. It's insightful and helps me navigate growth and calls. **What do you dislike about Mixmax?** I would like more guidance for better contacts or email formats to get traction and replies. **What problems is Mixmax solving and how is that benefiting you?** Knowing if my emails are being sent to correct people and are actually reaching those people. ### 9. Best marketing automation tool that works in Google Workspace **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit Narayan S. | Co-Founder, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2024 **What do you like best about Mixmax?** MixMax is easy to use, its pricing is sensible, and it excels at marketing automation, which is its biggest USP. It does not try to become a CRM or handle additional tasks like a helpdesk, thereby avoiding a confusing interface. Starting with the simple use-case of checking who opened your email, even in the case of multiple recipients, it is easy to gradually learn the tool. You can start setting up sequences, put reminders, and build reusable templates. It's my secret to impress my business peers with how prompt I am with follow-ups and reminders. **What do you dislike about Mixmax?** With LLMs, they can certainly introduce some email proofreading features and an intelligent lead generator that can then be integrated with a CRM tool. Such a lead generator should automatically enrich the data, potentially replacing other Google Workspace add-ons that I currently use. **What problems is Mixmax solving and how is that benefiting you?** MixMax helps me in setting up follow-up sequences for my prospects after demos directly within Gmail. It assists in tracking email opens, and I can easily set reminders. This integration helps me avoid the need to constantly open my CRM, streamlining my workflow and saving time. ### 10. A Game-Changer for Automating Campaigns and Tracking Success **Rating:** 4.0/5.0 stars **Reviewed by:** Ana A. | M&A | Business Development Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Mixmax?** I've been using Mixmax for a while now, almost every day, and it's been a game-changer for my workflow. This tool has significantly helped me automate my outreach campaigns, saving me a ton of time and effort. The ability to easily track and analyze the performance of different outreach strategies has given me valuable insights into what works best for my target audience. The detailed analytics and follow-up reminders ensure that no potential lead slips through the cracks. If you're looking for a powerful tool to streamline your email campaigns and optimize your outreach, I highly recommend Mixmax. Additionally, it was easy to implement and integrate with the other tools I use daily. **What do you dislike about Mixmax?** I'd like to be able to download reports for my different campaigns. It would be very helpful to have information on a target by target, especially to re-contact them if they haven't replied in a certain time, or if they never opened my emails. **What problems is Mixmax solving and how is that benefiting you?** Mixmax has been incredibly effective in solving some of my biggest challenges related to targeting a large number of people simultaneously. Its scheduling and follow-up features have streamlined my campaigns, ensuring that I can easily reach out to my audience without missing any critical steps. What I appreciate the most is the ability to analyze which aspects of my campaigns are working and which are not. This insight has allowed me to refine my strategies and improve my outreach success. Overall, Mixmax is a powerful tool that has made managing and optimizing my campaigns so much easier. ### 11. I highly recommend it **Rating:** 5.0/5.0 stars **Reviewed by:** Malek h. | Manager BD &EWA, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Mixmax?** Is that I have certain number of mail tracking and I can know exactly who saw the mail & at what time. And that's advantage I didn't find it in another application **What do you dislike about Mixmax?** Sometimes mix max bug for me but it's not a big problems because it's happened few times. **What problems is Mixmax solving and how is that benefiting you?** Tracking my partners ### 12. Incredible tool for CSMs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Mixmax?** Mixmax is one of my favorite tools I've used as a CSM and probably my most used platform daily. Specifically the scheduling functionality - I love being able to send live availability to customers either directly in an email or using a calendar link. The email templates are easily shared among the team and can be quickly sent with various variables. **What do you dislike about Mixmax?** There is not much to say about what I don't like about Mixmax, but I know we have been running into issues with our Gainsight <> Gmail integration as a result of having Mixmax integrated with Gmail as well. I also have always wanted to be able to send out sequences to groups of people on one email thread, but now this is slightly easier with the added ability to CC. **What problems is Mixmax solving and how is that benefiting you?** Makes scheduling with multiple teams at a time much easier - helps with sending dynamic times without needing to worry about double booking. The templates are also very easy to access when sending out similar information often. ### 13. Must have for remote sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** Shared email templates, sending availability and email open tracking have been brilliant. Also, I love how seamlessly MixMax is integrated into Gmail, it really feels powerful instead of yet another clunky tool to stay on top of. I've been using MixMax for about 7 or so years, and have recommended them to many different companies and teams. I've implemented them in the 3 companies that I've started, and throughout the years, I've seen an impressive amount of improvements and feature releases over the years. Having tried so many different tools, this was the one that really stuck. As we scale our sales team, I fully plan on implementing almost every feature MixMax offers. **What do you dislike about Mixmax?** I'd say the price is a bit high, and the collaboration between team can feel a little hidden away (which really isn't a big deal). **What problems is Mixmax solving and how is that benefiting you?** A coordinated, convenient and asynchronous sales tool built right into your inbox. I love how powerful but intuitive and simple it is. ### 14. MixMax is perfect for a small startup sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Mixmax?** Speed to value. I was able to get MixMax set up and using the produce the same day. There was no need to involve IT or hiring and outside partner to get set up. Also the product is super easy to use, its very intitutitve. **What do you dislike about Mixmax?** It isn't a CRM. Contacts are stored for campaign purposes. You'll want to pair this product with a CRM. **What problems is Mixmax solving and how is that benefiting you?** I do all of my sales prospecting myself. There is no way I would be able to keep track of it without MixMax. ### 15. An intuitive way to reach your customers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Mixmax?** Its a clever system which allows the storage compilation analysis and smart way to reach your customers via email **What do you dislike about Mixmax?** The systems could be a little more streamlined **What problems is Mixmax solving and how is that benefiting you?** collating and storage of emails with analysis of uptake ### 16. Above and Beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Z. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Mixmax?** You can keep track of when emails are opened, which helps to ensure opposing counsel or opposing party does not lie about not receiving an email. **What do you dislike about Mixmax?** There are no downsides to using Mixmax.. **What problems is Mixmax solving and how is that benefiting you?** Mixmax engineered a solution for an extension I use called Virtru. Virtru was not willing to engineer a work around for a conflict their product created when using Mixmax, so Mixmax fixed Virtru's problem. ### 17. Mixmax is helpful for managing email comms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Mixmax?** Easy to manage email signature, especially when updating OOO and other info. that changes frequently in my signature. Easy to build email templates for email comms that I send on a regular basis, saves a lot of time and ensures comms are consistent. I send common emails very frequently so this feature is a life-saver. The UI is very intutive and allows me to easily find the configs I need, and to make those configurations. The "share availability" is a great feature that allows me to schedule meetings with large groups of contacts without having to go back-and-forth via email. **What do you dislike about Mixmax?** Sometimes the browsers plugin will impact the functionality of other plugins or when I use the browser's developer console for troubleshooting. I have to disable and renable the plugin extention. **What problems is Mixmax solving and how is that benefiting you?** Significantly improves individual and team productivity ### 18. Great tool and great people! **Rating:** 5.0/5.0 stars **Reviewed by:** Federico D. | Director, Sales Operations, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about Mixmax?** Mixmax is a robust Sales Engagement Platform that has proven useful for our sales, success, and onboarding teams. The platform has helped automate and streamline several of our processes. **What do you dislike about Mixmax?** While Mixmax offers a robust suite of features, there are a few functionalities, such as SMS/WhatsApp integration and direct Salesforce case data pull, that would further enhance its capabilities. However, the platform's flexibility allows for creative workarounds to bridge these gaps. **What problems is Mixmax solving and how is that benefiting you?** Prospect engagement automation, leads falling through the cracks, easily calling and logging tasks on SF. We are saving hours of busy work with a couple of clicks ### 19. Super easy tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Enterprise Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Mixmax?** I don't have to think about it too much - the best tools are the ones you do not have to manage or troubleshoot. Mixmax is engrained in my workflow, I use it everyday **What do you dislike about Mixmax?** It sometimes prevents a few chat bots on websites popping up but it is an easy fix to disable it for a few minutes at a time **What problems is Mixmax solving and how is that benefiting you?** I love the availability feature - I can send my calendar for when I am free outside of my default hours. It makes working with my international customers much easier without having random 3am calls ### 20. Mixmax helps me a lot in my business correspondence. Good job! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Mixmax?** You can always track the email status if it was sent if it was delivered if you forgot to follow up. This is a very handy tool for those who work with email. The best part is that they grew from an email sender to a full marketing tool. **What do you dislike about Mixmax?** "Sent from Mixmax" footer. It sometimes annoying to see that mark that the letter was sent by Mixmax, though I understand its purpose to spread a brand awareness. **What problems is Mixmax solving and how is that benefiting you?** Tracking the statuses of the emails you send. That's very helpful, especially when working with business partners. Also having email templates ready is extremely useful when you have repetitive emails and there is no need to generate the email from scratch. Simply pick the answer from the templates folder and there you go. ### 21. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Mixmax?** The ability for the platform to become customized for your use **What do you dislike about Mixmax?** I think the main page is a bit busy, but still very easy to navigate **What problems is Mixmax solving and how is that benefiting you?** Time spent when tracking emails ### 22. A perfect partner for your shift **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel T. | VIP ACCOUNT MANAGER LATAM, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Mixmax?** I love the simplicity and useful of Mixmax, it helps me a lot reducing time and having metrics and statistics in my whole emails, the time saved with this i can used in another activities or getting a coffee, really helped me, totally recommend **What do you dislike about Mixmax?** Not to hear about it 5 years ago, actually i love it and im continue learning about Mixmax **What problems is Mixmax solving and how is that benefiting you?** Solve me the time i spent by sending emails to all my clients, and knowing who opens, reply, clicks, and everything on each email ### 23. Tracking, Templates and more **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth S. | Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Mixmax?** I like the template feature. It is easy to write and save templates that you use often. I also love the tracking aspect. You can see when and how many times your email has been opened. The calendar feature is also very helpful! **What do you dislike about Mixmax?** Overall, it is a great product. No dislikes as of yet. Lots of great features. **What problems is Mixmax solving and how is that benefiting you?** Any problem I've had, I've reached out to support and they were very helpful. I had a question about billing and they were quick to respond and help solve the issue. ### 24. A great communications tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2024 **What do you like best about Mixmax?** Mixmax is a user-friendly tool that allows for quick creation of email templates and sales campaigns, making it easy to streamline your outreach efforts. The platform offers analytics features that let you measure the effectiveness of your campaigns, helping you track open rates, click-throughs, and responses. Mixmax's integration of polls, calendars, and media elements—such as GIFs and videos—adds a unique, engaging touch to emails, which can increase engagement and make communications stand out from standard text-based emails. **What do you dislike about Mixmax?** There isn’t much to dislike about Mixmax, but clearer and more seamless integrations with other platforms, especially CRMs like Salesforce or HubSpot, could enhance its functionality. There is an integration with Salesforce in the more premium version of Mixmax, but it makes growing sustainability difficult by needing to log a lot of things manually. **What problems is Mixmax solving and how is that benefiting you?** Being smarter about email outreach to prospects and clients. Having visibility of the impact that different emails have and how they perform. ### 25. Mix max allows me and my staff to effectively communicate and do business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Mixmax?** The Mixmax tools have become essential to our team and we could not see ourselves going without them. **What do you dislike about Mixmax?** At first the system seems too busy so it can be challenging to learn it for the first week or so, however once you know how to use it, the program is fantastic. **What problems is Mixmax solving and how is that benefiting you?** Allows our company for more effective outreach and communication with our prospects. ### 26. It has been great. Very user friendly an contact support is very reactive. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Mixmax?** Feature like survey and meeting scheduler inside email **What do you dislike about Mixmax?** When you put a loom link it doesnt show the thumbnail. **What problems is Mixmax solving and how is that benefiting you?** Email automation ### 27. Very useful for email tracking and management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Mixmax?** Quick and easy to set-up and use, great interface and dashbaord, email geo-ip tracking **What do you dislike about Mixmax?** bit pricey for what we want to use it for but it is soc2 compliant **What problems is Mixmax solving and how is that benefiting you?** To know who replied to what email, who opeend and where they are. It also allows sharing of templates to the team and reviewing effectiveness. Also mass emailing marketing level prospects too. ### 28. As a Business Development Rep/salesperson, Mixmax is a must-have!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** I do sales for a digital marketing company, and the "read" feature on Mixmax that tells you when a prospect has opened your email is the best! If someone hasn't answered for awhile, and they read my email, it's a great indicator to tell me that they are actively looking at our last conversation, so I'll give them a call or an email because I know they're actively looking at that time! Mixmax is easy to implement, integrate into your daily sales efforts, use and navigate, and it has a bunch of helpful features. I use it every day! **What do you dislike about Mixmax?** Sometimes I question the efficacy of the email reading feature - I will open an email myself, and MixMax reminder will say the prospect just opened the email for the 3rd time. So I never know if it is a coincidence, or if it is inaccurate. **What problems is Mixmax solving and how is that benefiting you?** I never knew there was an email tracking feature on any platform, so when I was introduced to Mixmax I thought it was the most innovative thing! It definitely helps me in my everyday sales tactics to see who is actively looking at my emails. ### 29. I love mix max, really has changed the way we can do outbound lead gen **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | Senior Director Digital Marketing, Computer Games, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Mixmax?** Ability to see whos read my email is one of them≥ **What do you dislike about Mixmax?** I really don't have negative feedbackm would recommend **What problems is Mixmax solving and how is that benefiting you?** communication with partners and prospect ### 30. Best outreach tool in the market **Rating:** 4.5/5.0 stars **Reviewed by:** Rana M. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Mixmax?** My two favorite things are the user friendly nature of the tool that requires little to no trainings for teams and their customer service. The customer service team is one of the best I've seen, they are incredibly quick and helpful! **What do you dislike about Mixmax?** The Hubspot integration doesn't do everything we need from it, but we've found workarounds. **What problems is Mixmax solving and how is that benefiting you?** It is helping the sales team bulk outreach to prospects and existing customers. ### 31. Mixmax helps me do my job more effectively **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren N. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** Mixmax's email templates makes sending out internal and external emails so much faster. I love that I can save client emails to more easily do client outreach. I also use the in-email calendar feature daily so that my clients can easily book timeslots with me. My job would take a lot longer without MixMax! I also love the MixMax email reminder function. I use it daily to remind myself sometimes months later to check-in with clients. The reminders greatly help ensure that no email goes un answered. Have you ever wondered if/when someone opens your email? Have no fear, Mixmax is here! I use this feature daily also to see when someone reads my emails. **What do you dislike about Mixmax?** Sometimes the calendar button breaks and it takes a support ticket to fix it. I wish it was a little easier to organize email templates (the buttons/layout can get confusing). It is not the clearest layout! Occasionally I feel like MixMax also sends to many emails to me that "someone opened your email." **What problems is Mixmax solving and how is that benefiting you?** Mixmax is helping my elminating the need to constantly re-write or copy-paste the same email. It saves time doing client outreach (the email template feature). It also makes scheduling client calls so much easier for the client because they can choose a time directly in the email rather than having to open up a separate window to check my calendar. ### 32. Mixmax is an invaluable sales & marketing tool that is used throughout the day, every day. **Rating:** 5.0/5.0 stars **Reviewed by:** Shane E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** I find the best tool in Mixmax is the Sequence feature. It maximizes the output by at least 5x since it will send out automated emails to either Prospects or current Clients with an outreach focus. This way it acts as if one is continually reaching out and checking in to keep Clients engaged and you at the top of their mind. **What do you dislike about Mixmax?** They have seemed to focus too much on their clients that use Salesforce. When they announced new features I always get interested on discovering another tool that will help generate sales only to find out that you need to be using Salesforce to take advantage of them. Also, as a smart owner of the company who has tasked the development team to continually brainstorm and ultimately deploy features, premium features that increase revenue I can't blame them. However, in the 3 to 4 years they haven't seemed to release many features at the lower tiers. I'm a paying customer but at a lower tier and haven't seen too much development being released and available to Clients like me. **What problems is Mixmax solving and how is that benefiting you?** SEQUENCES: With the implementations of email sequences, also called drip campaigns, which could be used for outreach to current clients as well as following up with potential clients gives a sales rep multiple lives by enabling them to send out 10 emails to the east coast before the rep in the West Coast even wakes up. RULES: You can set up rules that will watch an inbox for you and even start a sequence with a potential lead while the Rep is completely hands off - maximizing the output of the Rep without increasing the effort (efficiency, 5x, or whatever you call it). **Official Response from Nick Butler:** > Thank you for the comment, Shane! So happy to hear that Mixmax is helping your team. ### 33. An email tool that's great for sales emails! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** What's great about this tool, is the amount of time it saves you on follow-ups! The days of blindly sending follow up emails are over. With this tool, you can see whether or not a receipent has viewed your email, and how many times. You know exactly when the right time is to follow up with you receipent. **What do you dislike about Mixmax?** I would say that sending out email sequences. Although it's a great concept, I find it to be confusing. The user interface (when it comes to sequences) is a bit overwhelming. **What problems is Mixmax solving and how is that benefiting you?** Similar to what I said before, it safes you a tremendous amount of time when it comes to follow-ups. I no longer send blind follow-ups, or need to wonder who saw my email or not. Whether it's a client, or a potential prospect during sales outreach, I know when the right time is to follow-up. ### 34. Great tool and integration for managing emails and fast tracking processes **Rating:** 4.5/5.0 stars **Reviewed by:** Greg W. | Senior CSM, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Mixmax?** Using email templates that I can customize for faster efficiency, knowing when my emails are being read by clients, and the ability to share my schedule for calls. **What do you dislike about Mixmax?** Sometimes I forget to use it more than I do **What problems is Mixmax solving and how is that benefiting you?** It's helping me better organize my thoughts and what I need to say in emails, and thus manage my time ### 35. Makes Email Management A lot easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Mixmax?** reminders about how many times an email is opened as well as if it was opened. **What do you dislike about Mixmax?** Nothing particular.The tool is conveniently deployed. **What problems is Mixmax solving and how is that benefiting you?** I can easily see if the email is opened. ### 36. Best product for marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Mixmax?** I love how easy it is to set up email sequences and schedule them to go out. The process is simple and smooth and the analytics are great to show me how my emails have been received. My business is thriving because of MixMax. **What do you dislike about Mixmax?** There are no downsides to MixMax at all. **What problems is Mixmax solving and how is that benefiting you?** MixMax is making it very easy and efficient to send out my marketing emails. I have been able to schedule sequences to go out every few days and reach the people who can provide me with more business. ### 37. Essential tool for connected people **Rating:** 5.0/5.0 stars **Reviewed by:** Konstantyn S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Mixmax?** Ease of use Core features (tracking, reminders) **What do you dislike about Mixmax?** Tracking is not always reliable however I understand that it is mostly due to the prevention tools on the recipient side **What problems is Mixmax solving and how is that benefiting you?** Mixmax manages my reminders (10+ daily) and helps to track the email deliverability status ### 38. Ease of Use and Email Tracking! **Rating:** 5.0/5.0 stars **Reviewed by:** Robby S. | Accoun Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Mixmax?** Being new to sales, I love how easy it is to use. Tracking emails is super helpful and setting up sequences is simple. **What do you dislike about Mixmax?** Sometimes seems like the email open rate is inflated **What problems is Mixmax solving and how is that benefiting you?** Tracking emails. It helps me see which emails are having the most reach. ### 39. Great tool to follow up your daily tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Mostafa F. | Senior Billing and Collections Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Mixmax?** - Visibility on read/unread sent emails. - Automate manual work by scheduling emails to be sent. **What do you dislike about Mixmax?** Nothing to mention, the available features meet my needs on daily basis. **What problems is Mixmax solving and how is that benefiting you?** Good tracking on sent emails and helping me to follow up on time with recipients. ### 40. Easy to use, Powerful results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2024 **What do you like best about Mixmax?** I love the ability to easily track email reads and to set reminders with notes. Without such features, sending emails is a crapshoot. **What do you dislike about Mixmax?** They could improve the read receipt notifications. **What problems is Mixmax solving and how is that benefiting you?** Mixmax gives me control over my inbox. Simply sending out emails and hoping I will either get a response or remember to follow up simply does not scale or result in sales. Follow up is essential and Mixmax enables it with ease. ### 41. CSM **Rating:** 4.5/5.0 stars **Reviewed by:** Anagha K. | CSM, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Mixmax?** Best to stay acorss the multiple sequences acorss various client bases **What do you dislike about Mixmax?** the automated "click here to not hear from me" making it seem impresonal when sending acorss an email to the client **What problems is Mixmax solving and how is that benefiting you?** keeping track of following up ### 42. Saves so much time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Mixmax?** While working as an executive assistnat, Mixmax saved so much time for me. I use the tool everyday for scheduling meetings, email blasts, and to keep all of my ducks in a row. The google chrome integration is beyond helpful, and was super easy to implement. I rarely have to open up the app to get what I need. **What do you dislike about Mixmax?** In the scheduling window, Mixmax will time out if you go to a few other browsers for too long of a period. **What problems is Mixmax solving and how is that benefiting you?** Schuedling for other people, and being able to look across calendars. I love the feature of putting the time zone in the reciever's end, but would appreciate if they could track that on their own in some way. ### 43. MixMax is an excellent tool for allowing people to book a meeting on your caledar. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Mixmax?** It works especially well for people with a technical background because it has so many featues. I save a ton of time by eliminating emails back and forth to find a time to meet. **What do you dislike about Mixmax?** Mixmax is not as straightforward for less technical users because it has a ton of features. The complexity makes it more difficult for less technically-savvy user. **What problems is Mixmax solving and how is that benefiting you?** Saves me time and back and forth emails. ### 44. MixMax makes my day-to-day so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie R. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Mixmax?** I like that MixMax allows me to automate tasks such as sending emails, removing people from sequences and remindind me to email someone back. I love how easy it is to send out and look at an overview of my emails through MixMax's "Live feed tab" **What do you dislike about Mixmax?** Sometimes when I am sending out mass emails I am unable to send as many as I would like to that day **What problems is Mixmax solving and how is that benefiting you?** MixMax solves alot of problems by using fall backs in emails to enter nesmes, cities or whatever you would like. It makes my life easier by sending out automated emails for me and allowing me to track their progress/success ### 45. A good experience, although it made me wanting more... **Rating:** 3.5/5.0 stars **Reviewed by:** Steve N. | Head of Partnerships & Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** Mixmax has a plethora of services and tools which have been useful. Unfortunately, we weren't able to use all of these features given the nature of our business - we offer a service which is very timely and doesn't require sending 1,000's of emails a month. The email viewing insights were very helpful from a sales perspective, the support was positive and the level of branding to be applied was also really good. **What do you dislike about Mixmax?** Other services at a similar price point are able to offer a solution that is more applicable to our business, such as email and number finding, enrichment, etc. This is something Mixmax can't do. **What problems is Mixmax solving and how is that benefiting you?** Understanding how engaging our email content is was quite useful. ### 46. Longtime Mixmax User Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Mixmax?** Sequences and Templates, as well as rules and tasks are useful. **What do you dislike about Mixmax?** The standard 1-click unsubscribe link has caused many unintentional unsubscribes due to security software testing all links, and thus both not delivering and removing good contacts without thier knowledge or request. This has caused a lot of extra work for our team. **What problems is Mixmax solving and how is that benefiting you?** It helps us to track who opens our emails and how often, which informs our follow-up actions. ### 47. Amazing tool for productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Valentin P. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** The most helpful thing on Mixmax is that I can see exactly if the email was opened, how many times, etc. This gives me amazing insights into the project/proposal if it interests my potential client. Also, smart AI sending options, which give me recommendations on the best time that the email should be sent, are another great tool to have my sent emails open at the right time and not be buried in my client's inbox. **What do you dislike about Mixmax?** It is a great product, there are no downsides that came to my mind right away. **What problems is Mixmax solving and how is that benefiting you?** The ability to gain insights on sent emails and see who, when, and where opens them. I can't imagine myself without this feature anymore. ### 48. As a PR professional that sends a LOT of emails, Mixmax has become an essential tool for me **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth R. | Public Relations Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** I mainly use Mixmax to track email opens, track email clicks, and schedule emails (according to suggested times). **What do you dislike about Mixmax?** Mixmax is integrated into your email, but sometimes the extension gets disconnected from my gmail (this happens sporadically). It's not a deal breaker, but it can be annoying because I need to then save my email draft, reconnect Mixmax, reload Gmail, and then finally click "send." **What problems is Mixmax solving and how is that benefiting you?** I pitch a lot of people via email (editors, journalists) for my clients. Subject lines are everything. With Mixmax, I'm able to track open rates and email clicks to see what's actually working. If an email isn't resulting in any opens, I know we need to go back to the drawing board. ### 49. Great email marketing tool and easy to use for scheduling meetings **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Mixmax?** Ease of setting up sequences, tracking opens, templates. Excellent support team is always helpful. **What do you dislike about Mixmax?** There are bugs at times that require reloading the app or even a restart of my computer. **What problems is Mixmax solving and how is that benefiting you?** It helps us know when to contact someone based on email opens annd scheduling. We do not have to go back and forth as much. ### 50. MIXMAX IS AMAZING! **Rating:** 5.0/5.0 stars **Reviewed by:** Roger G. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Mixmax?** Sequencing and a wide variety of email opWe use Mixmax every day. All of our sequencing i sbuilt on it. Saves a ton of time and allows up to get more leads every week. Support is great too if you every need help. **What do you dislike about Mixmax?** i dont see a downside. Our company really finds this tool to be central to our outreach strtaegy. **What problems is Mixmax solving and how is that benefiting you?** Scheduling meetings an erie of email campaigns. ## Mixmax Discussions - [What features am I overlooking besides reminders, scheduling and templates?](https://www.g2.com/discussions/what-features-am-i-overlooking-besides-reminders-scheduling-and-templates) - 4 comments, 4 upvotes - [What Mixmax feature do you find most useful for maintaining good relationships with leads?](https://www.g2.com/discussions/what-mixmax-feature-do-you-find-most-useful-for-maintaining-good-relationships-with-leads) - 3 comments, 2 upvotes - [What is the best way to launch sequences?a](https://www.g2.com/discussions/what-is-the-best-way-to-launch-sequences-a) - 1 comment, 1 upvote - [How do I get more training on MixMax?](https://www.g2.com/discussions/how-do-i-get-more-training-on-mixmax) - 1 comment, 1 upvote - [How can we embed multiple objective questions for getting good customer responses?](https://www.g2.com/discussions/how-can-we-embed-multiple-objective-questions-for-getting-good-customer-responses) - 1 comment, 1 upvote - [View Mixmax pricing details and edition comparison](https://www.g2.com/products/mixmax/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+14%3A17%3A44+-0500&secure%5Bsession_id%5D=193ad107-d150-49be-8272-6b98593fda69&secure%5Btoken%5D=665cdb23a40d6df86de437a1a795e9c59db7ae0045a6ce9c49ff5ee1f9666f88&format=llm_user) ## Mixmax Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [RB2B](https://www.g2.com/products/rb2b/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Mixmax Features **Lead Facilitation** - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Google Workspace for Sales** - Cross-system Integration - Proactive Assistance **Agentic AI - Sales Performance Management** - Proactive Assistance **Agentic AI - Email Tracking** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Leaderboards **Organization** - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Peformance Tracking **AI and Automation** - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Generative AI** - AI Text Generation **Administrative** - Integration - Employee Structure **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Engagement** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - AI Sales Assistant** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Mixmax Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,361 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,501 reviews)