--- title: SAP Engagement Cloud (formerly SAP Emarsys) Reviews meta_title: 'SAP Engagement Cloud (formerly SAP Emarsys) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 633 reviews by the users' company size, role or industry to find out how SAP Engagement Cloud (formerly SAP Emarsys) works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 633 scale: '5' date_modified: '2026-07-03' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SAP Engagement Cloud (formerly SAP Emarsys) Reviews **Vendor:** SAP **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.2/5.0 **Total Reviews:** 633 ## About SAP Engagement Cloud (formerly SAP Emarsys) SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth. ## SAP Engagement Cloud (formerly SAP Emarsys) Pros & Cons **What users like:** - Users appreciate the **user-friendly features** of SAP Emarsys, enabling quick setup and streamlined marketing campaigns. (76 reviews) - Users commend the **almost unlimited automation ability** in SAP Engagement Cloud, enhancing their marketing workflows effectively. (61 reviews) - Users value the **ease of use and robust features** of SAP Emarsys, enhancing efficiency and effective marketing workflows. (61 reviews) - Users value the **ease of personalized marketing** with SAP Engagement Cloud, enhancing campaign relevance and customer engagement. (48 reviews) - Users appreciate the **helpful support and training** provided, enhancing their experience and understanding of the platform. (46 reviews) - Email Marketing (40 reviews) - Intuitive (39 reviews) - Segmentation (38 reviews) - Analytics (36 reviews) - Efficiency (36 reviews) **What users dislike:** - Users find the **missing features** of SAP Engagement Cloud limit its functionality and complicate analytics and segmentation. (43 reviews) - Users find the **steep learning curve** of SAP Engagement Cloud challenging, making initial use somewhat overwhelming. (42 reviews) - Users find the **difficult learning** curve of SAP Emarsys challenging, especially with its non-intuitive editing tools and segmentation. (36 reviews) - Users find the **limited features** of SAP Engagement Cloud restrict their capabilities and hinder effective campaign management. (32 reviews) - Users find the experience **not intuitive** due to the steep learning curve and complex setup process. (31 reviews) - Poor Usability (29 reviews) - Users find the **complexity** of SAP Emarsys challenging, making navigation and campaign creation slow for newcomers. (27 reviews) - Lack of Customization (27 reviews) - Difficult Usability (25 reviews) - Users find the **complex usability** of SAP Emarsys challenging, especially for beginners navigating intricate processes. (23 reviews) ## SAP Engagement Cloud (formerly SAP Emarsys) Reviews ### 1. Great for Email Campaigns, Needs Better Web Segment Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I like the easy user interface of SAP Engagement Cloud, which makes navigating the platform simple. I really appreciate the ability to create seamless segments and the easy email campaign editor. The email campaign feature is particularly great, especially with the drag and drop functionality and the ability to save blocks for reuse, which I find very handy. We also often use the predict recommendation feature, which is good. The initial setup was easy too. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** Creating new content blocks is difficult without having code knowledge. The web segments could be improved as it can be hard to get specific. Not being able to segment on specific time frames and not being able to freely add without conditions is a limitation. You can only choose from viewed content in the last 30, 90, 180 days, and not other ones. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** SAP Engagement Cloud lets us send marketing emails and view customer engagement insights. It offers an easy interface and email campaign editor with drag-and-drop and reusable blocks. We use its prediction recommendation feature. ### 2. Effortless Segmentation with Powerful Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel I. | Online Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I enjoy using SAP Engagement Cloud (formerly SAP Emarsys) for our email marketing and web channels because it plays a crucial part in our customer relationship management. I like how it works with data for segmentation, allowing us to create segments, automate processes, and reactivate leads, thereby increasing efficiency. I appreciate the ease of use and the depth we can achieve with data and segmentation. Additionally, the integration with other partners is valuable for us, notably as we're looking to work with Mention Me to generate new customers at a low cost. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** We could go deeper into personalized recommendations and things like that. We would like to show personalized recommendations in a specific brand or category chosen by us. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** I use SAP Engagement Cloud for targeted marketing, improving CRM. It excels at segmentation, automates reactivating leads, and boosts efficiency. The platform's integration capabilities help generate new customers at low cost. ### 3. User-Friendly Tool with Seamless Integration and Robust Features **Rating:** 4.0/5.0 stars **Reviewed by:** Varsha R. | Functional SAP CX Consultant, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I appreciate SAP Emarsys for its drag and drop, segmentation, and the ease it provides in setting up journeys and reporting. It makes the process of creating campaigns much more enjoyable and user-friendly, especially in comparison to Hybris Marketing. I find the multiple language options for emails, suggested workflows, and enhanced reporting capabilities particularly useful. The integration of AI in SAP Emarsys expands the options available, allowing me to run better campaigns based on user behavior. The ease of use and the simplicity of integrating SAP Emarsys with other tools are also significant advantages that contribute to its appeal. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** limited out-of-the-box functionality in areas like native loyalty platforms and advanced retail personalization **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** I find SAP Emarsys improves campaign creation with user-friendly drag and drop features, segmentation, and advanced reporting, enhancing my workload enjoyment. It offers language versatility, suggested workflows, and AI capabilities, enabling better campaigns based on behavior. ### 4. Automation Excellence with Engaging Email Strategies **Rating:** 4.5/5.0 stars **Reviewed by:** Luke B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I find the automation center in SAP Engagement Cloud to be a step above other similar software I've used. It's an excellent way to create unique journeys for customers based on criteria and goals. I appreciate how easy it is to set up custom solutions alongside several built-in automations, which supports our overall business strategy. Creating a multi-step campaign based on our determined logic has been beneficial for delivering targeted campaigns to our customer segments. The automations also effectively fill marketing gaps, such as our successful abandon cart email, which drives revenue and is fully supported by the automation center. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** Our own setup is slightly out of the ordinary, but that is mostly due to our own internal issues, so with that in mind our own issues mostly revolve around personalised content. The value in personalised is huge but we have not been able to utilise it as much as we would like due to distrust in our own data. Outside of that we do not have any major complaints about the features of SAP Engagement Cloud. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** I use SAP Engagement Cloud to enhance our email strategy by building bulk emails and automated campaigns for connecting with customers. Its analytics help adapt strategies based on engagement, and the automation center provides targeted campaigns, supporting our marketing strategy and driving revenue through automation features. ### 5. Effective Automation with Details to Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Alejandro F. | Departamento IT, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I really like the automations of SAP Engagement Cloud, as they help save a lot of work and allow for precise segmentations. Additionally, I can send commercial actions to the client with valuable information for both the client and the company. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** We need more reports with more features that help us better understand the users. For example, in the loyalty program, we would like to have more details about customer behavior without having to resort to segments. From my technical point of view, it would help me to have more training related to configurations with practical examples. At the end-user level (the business team), they inform me that the interface is not intuitive for them. We have needed the intervention of external consultants and a large amount of work hours, perhaps due to the complexity and interaction with the rest of the ecosystem and custom developments we made to ensure everything works as we want. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** I use SAP Engagement Cloud to segment customers, automate campaigns, and improve user experience. It helps me maintain smooth contact and understand customer behavior. Automations simplify the work and allow sending valuable business actions. ### 6. Versatile Automation, Needs Offline Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Caio B. | CRM Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I like most the automation part and the freedom it provides to the clients, allowing us to use it the way the company intends for the customer. The analytics part is pretty simple and easy to use and visualize. The automation combines trigger, segmentation, recurring, and real-time features with a lot of channels available for us, letting us easily use more than 20 types of automations in our CRM. The implementation and initial use of the tool were smooth, thanks to the help of NTT Data. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** The main problem that doesn't work as well is that SAP Engagement Cloud is so online-focused. There are a lot of cool features that are only intended to work with online info, which limits a company that works both with online and physical sales. Features like price drop, predict recommendation, and product interest just work for online interactions, limiting the number of customers we could impact or the info we could use. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** SAP Engagement Cloud solves data organization and AI implementation by aggregating a lot of channels on a single platform. It offers automation freedom to tailor customer interactions and makes analytics simple and easy to use. ### 7. Intuitive UI, Powerful Email Marketing Features **Rating:** 4.5/5.0 stars **Reviewed by:** Fritz A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I find the intuitive UI of SAP Engagement Cloud (formerly SAP Emarsys) really appealing. Once everything is set up, designing email campaigns or full automations is as simple as dragging and dropping the desired blocks into place, and the same goes for the segmentation process. When I know what I want to do, the way to get there is usually pretty straightforward. Also, I appreciate that the global support reacts pretty fast, even if the issue at hand isn't that pressing. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** The integration of stationary-sales data has been a pain-point for us. Other than that, we are currently still relying on third-party tools as a recommendation engine. If there is one thing I would like to see improvement on, it would certainly be the predict function. Since they are currently working on the feature, I have high hopes. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** SAP Engagement Cloud lets us easily segment customer groups, tailor advertising, and separate brands. It's user-friendly with no need for coding skills to create content. We gain valuable customer insights through its analytical capabilities. ### 8. Intuitive Automation and Robust Personalization—Especially Strong in the SAP Ecosystem **Rating:** 4.5/5.0 stars **Reviewed by:** Pavithra P. | Operations Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** The automation workflow builder is a standout — setting up complex customer journeys is intuitive enough that marketers can do it without developer support, saving significant time. The segmentation and personalization features are robust, and the AI-driven recommendations integrate smoothly into campaigns. If you're already in the SAP ecosystem, the integrations feel natural and data flows well across platforms. Onboarding support was also stronger than expected for a platform this feature-rich. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** The reporting and analytics, while functional, can feel limited when you need deeper custom insights — exporting data for more advanced analysis often requires workarounds. The platform can also have a steep learning curve for new users despite the relatively clean UI, and some features are buried in ways that aren't immediately obvious. Third-party integrations outside the SAP ecosystem can be inconsistent, with some requiring significant manual effort to set up. Pricing is on the higher end, which can be hard to justify for smaller teams. Customer support response times can also be slower than expected for non-critical issues. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** Before Emarsys, managing personalized customer communication at scale was a manual, fragmented process across multiple tools. Emarsys consolidated our email, automation, and segmentation into one platform, eliminating a lot of the back-and-forth between teams and tools. The automation workflows have significantly reduced the time spent on repetitive campaign setup, freeing the marketing team to focus on strategy rather than execution. The AI-driven personalization has helped improve customer engagement and retention, with measurable uplift in open and conversion rates. Overall, it's brought more structure and efficiency to our marketing operations. ### 9. Automates Personalized Engagement with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** ირაკლი . | SAP CX Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I like SAP Engagement Cloud for its ability to automate personalized customer journeys across multiple channels, making marketing campaigns more efficient and effective. I also appreciate its user-friendly interface, powerful customer segmentation capabilities, and real-time analytics, which make it easier to optimize campaigns and improve customer engagement. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** One area that could be improved is the complexity of some configurations and workflows, which can require significant setup and training. Additionally, reporting and customization options could be more flexible and intuitive in certain cases. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** I use SAP Engagement Cloud to solve key marketing challenges by creating personalized, data-driven customer engagement and targeted campaigns across multiple channels. I like its ability to automate customer journeys, user-friendly interface, powerful customer segmentation, and real-time analytics, making campaigns more efficient and effective. ### 10. Boosts Flexibility and Efficiency, Yet Needs Better Data Separation **Rating:** 4.0/5.0 stars **Reviewed by:** Dominik C. **Reviewed Date:** May 04, 2026 **What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?** I really appreciate the AI assistance feature in SAP Engagement Cloud (formerly SAP Emarsys). It makes reports faster, easier, and quicker to use. It also speeds up the creation of email campaigns with features like a subject line generator and preview text, which helps to support customers in creating their emails more efficiently. **What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?** I don't like the data separation issue in SAP Engagement Cloud (formerly SAP Emarsys). It's not possible to separate data from different contacts in one application, which is challenging especially for managing between business units or countries. Also, during the setup, it's easy in general but depends on whether it's a sub-paper contract or a Marceus paper contract, which can lead to confusion about the steps needed. **What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?** SAP Engagement Cloud helps my customers be more flexible, faster, and efficient in marketing activities. The AI assistance speeds up reporting and email campaign creation, like generating subject lines and preview text, making processes quicker and easier. ## SAP Engagement Cloud (formerly SAP Emarsys) Discussions - [how much turnvoer my company need before emarsys is worth.](https://www.g2.com/discussions/how-much-turnvoer-my-company-need-before-emarsys-is-worth) - 1 comment, 1 upvote - [Can I add other templates if I don't want to use html?](https://www.g2.com/discussions/44709-can-i-add-other-templates-if-i-don-t-want-to-use-html) - 2 comments, 1 upvote - [Why don't they have support for training in Spanish?](https://www.g2.com/discussions/42614-por-que-no-tienen-soporte-para-las-capacitaciones-en-espanol) - 1 comment, 1 upvote - [View SAP Engagement Cloud (formerly SAP Emarsys) pricing details and edition comparison](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews/sap-engagement-cloud-formerly-sap-emarsys-review-5456526?section=pricing&secure%5Bexpires_at%5D=2026-07-05+02%3A43%3A09+-0500&secure%5Bsession_id%5D=465e1cc9-709a-4e9a-a051-cbd7aec812da&secure%5Btoken%5D=40559577e2ddfe052e3e6bffdf7a0cf5eac069184452cf0549a5142923015c53&format=llm_user) ## SAP Engagement Cloud (formerly SAP Emarsys) Integrations - 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Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **Administration** - Integration - Geofencing - Wi-Fi Marketing - Beacons - IP Geolocation **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Segmentation** - A/B Testing - Customer Profiles **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Dynamic Segmentation - Journey Optimization **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Agentic AI - Location-Based Marketing Features** - Autonomous Task Execution - Cross-system Integration **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Reporting** - Real-Time Reporting - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Content Management** - Customizable Templated Workflows - Asset Management **Marketing** - Geolocation - Campaign Automation - Analytics - Security Compliance **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights **Targeting** - Behavioral Targeting - Contextual Targeting **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Other** - User Data - Site Search Reporting - Load Time Monitoring - Campaign Tracking - E-Commerce - Promotional Messages - Administration Alerts **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Design & Development** - No-Code App Development - Low-Code App Development - Self-Service Capabilities **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Multichannel** - Web - Email - Mobile **Personalized Content** - Recommendation Engine - Personalized Discounts - Website Personalization **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Audience Intelligence & Segmentation - AI Marketing Agents ** - Lookalike Audience Modeling - Behavioral Triggering - Predictive Audience Segmentation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top SAP Engagement Cloud (formerly SAP Emarsys) Alternatives - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (509 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,189 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (762 reviews)