Emergency Department Software

None Review collected by and hosted on G2.com.

I find ModMed provides a quick way to chart patient charts, reducing time spent documenting with efficient tools like clickable findings, ICD 10 codes, prefilled medication lists, and E/M coding. Review collected by and hosted on G2.com.

The only issues I’ve had is that the updates can feel too frequent as they sometimes occur daily. After updates, sometimes I have issues with the video not loading. Review collected by and hosted on G2.com.

Carepatron integrates all the services I need into one product: clinical documentation, billing, scheduling, and a secure video platform. It's easy to use with intuitive commands and guidance videos, streamlining my tasks and saving me time. Review collected by and hosted on G2.com.

As with all EHRs, there are limitations - though I will say that the team is always seeking opportunities to further develop and improve systems and functions - and they also solicit feedback from users to better understand customer needs, etc. Clients have reported varied feedback about the client portal, but it is difficult to determine if that is user error, access issues (such as inconsistent internet access) or truly feedback that belongs with the EHR itself. Review collected by and hosted on G2.com.

Our primary focus at this time is working to streamline our workflows (clinical flow, reporting, etc) to improve clinician and client experience as well as to improve our data collection practices. The EHRYW team is great about responding to any questions, concerns, and requests. Review collected by and hosted on G2.com.

Not being able to route a flex note to a provider and have them respond by routing back to you. Also, it would be nice to have certain nursing assessments built into ClinicMind, like a DISCUS exam. Not being able to have more than one patient's chart open at the same time. It will cut down the time and the number of clicks if a flex note/nursing documentation can be routed to a provider and have the provider respond and route back to the nurse. Built-in nursing assessments make it easy and seamless and timely. Right now, these assessments are done on paper and then scanned into the patient's chart, sometimes not the same day. Information needs to be timely. Not too easy, was a bit of a learning curve. Review collected by and hosted on G2.com.

I use ClinicMind for EHR-nursing, which saves time refilling meds and routing tasks. It's more efficient in documentation and prescribing than our previous system. Review collected by and hosted on G2.com.

One downside of Spry is the occasional system glitches. While they aren’t frequent, they can be frustrating when they occur—particularly when the HEP program doesn’t sync with the note as expected, requiring extra time to correct. Review collected by and hosted on G2.com.

Spry is solving several key challenges we faced with previous EMR systems, particularly inefficiency, poor usability, and lack of meaningful support. Its intuitive design and streamlined workflows have made daily operations much more efficient, while the hands-on onboarding and ongoing support ensure issues are quickly resolved without disrupting clinic flow. Additionally, Spry addresses gaps in billing and business visibility by providing dedicated billing support and robust reporting tools, allowing us to better manage insurance versus cash-pay services and clearly understand our clinic’s financial performance. As a result, we’re operating more efficiently, collecting revenue more effectively, and making more confident, informed business decisions. Review collected by and hosted on G2.com.

What could be better:

Billing & Hours = More Headaches

While Opus has made some processes smoother, billing therapists and tracking hours has actually gotten trickier. What used to be simple now takes a bit more clicking, guessing, and double-checking.

Calendar Learning Curve

The online calendar has a unique style—which is a nice way of saying it took a minute (or several) to get the hang of. Once we adjusted, it was manageable, but the transition wasn’t exactly intuitive.

Insurance & Billing Setup Woes

Unfortunately, the initial setup by the Opus team missed the mark. Insurance and billing info was entered incorrectly, which meant we had to go in and manually fix client details ourselves—not exactly the time-saver we were hoping for.

However, the OPUS team has been superb in making sure our questions have been answered, our needs were met, and our "needs a little work moments" were as few as possible. Review collected by and hosted on G2.com.

Opus is helping streamline a lot of the daily admin tasks that used to eat up time and energy. Things like and using the chat feature are now way more efficient and accessible. It’s basically taken some of the chaos out of managing client logistics and made everything feel a little more organized and centralized—which means we can spend more time actually supporting clients and less time wrestling with scheduling or paperwork. Review collected by and hosted on G2.com.

It’s capable of so much, which is incredible, but it can also feel a little overwhelming at times. I’m taking it one step at a time and implementing things as I grow. Review collected by and hosted on G2.com.

It has everything in one place, so I can schedule appointments, offer packages, and provide self-paced programs for my patients. I also love that I don’t have to use Zoom, because I can use their platform for video appointments, which is essential for my online practice. Review collected by and hosted on G2.com.

There is a bit of a learning curve at the start, but once you get familiar with it, it actually becomes one of its strengths because of how much you can customise and tailor to your clinic’s needs. It just takes a little time to fully unlock its potential. Review collected by and hosted on G2.com.

It solves the problem of having disconnected systems and manual processes. Everything is centralised, which reduces errors and saves time. It also improves consistency across the team, meaning patients get a smoother and more professional experience overall. Review collected by and hosted on G2.com.

In a shared environment, the schedule and calendar can become overwhelming. It occasionally freezes during peak hours and gives a notification of internet not being connected when it is. It is sometimes frustrating when the schedule hides critical information like Telehealth, which involves an extra step. Review collected by and hosted on G2.com.

I find Fusion by Ensora Health simplifies scheduling with easy check-in and tracking changes. The drag and move feature makes adjusting appointments effortless, and it's easy to change therapists and manage series. It clearly distinguishes reassessments, regular appointments, and progress notes. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I use iCare EHR for notes and scheduling. It's user-friendly with great customization options, and manages patient profiles, billing, and claims effectively. Review collected by and hosted on G2.com.

There are some system constraints that can be frustrating. Review collected by and hosted on G2.com.

As a school, we have a number of forms that need to be collected over the course of the year. They have the flexibility to have both electronic signatures and upload of signed forms within the same space. Our families appreciate that data gets rolled over from year to year and doesn't have to be completed, but just renewed. It is also easy to add forms when you get new ones, even in the middle of the school year. Review collected by and hosted on G2.com.

There isn't anything I dislike about Medent. I would definitely recommend it to others. Review collected by and hosted on G2.com.

One advantage of using Medent is the ability to open multiple tabs simultaneously, which makes it much easier to access information for several patients at once. Review collected by and hosted on G2.com.

ECP could improve the bowel monitoring process. There is not really anything in place currently to be able to quickly see who has not had a BM in x amount of days. This would be a huge benfit to our staff and residents. Additionally a "911 quick print" button would be very helpful for emergency situations. This could allow staff to be able to print all needed info in one click of a button. Review collected by and hosted on G2.com.

ECP is a very quick, sleek and smooth EMAR system. Our previous EMAR was so slow and caused a significant amount of issues for many years. Review collected by and hosted on G2.com.

I cant even come up with anything at this time. Review collected by and hosted on G2.com.

Kipu EMR is solving several key problems for us. It ensures all client records are secure, organized, and compliant with regulatory standards, which gives our team confidence in our documentation and audits. Additionally, Kipu supports a high level of individualized care by allowing us to track progress, interventions, and treatment plans in real-time. This leads to more informed decisions and better outcomes for our clients. Review collected by and hosted on G2.com.

One thing I don’t really love is that, at times, the platform can feel a bit overwhelming for new users because there are so many features and navigation options.

EPIC is very good and reliable overall, but improving and simplifying certain workflows could make some tasks faster and easier for us.

Also, the price feels a little high. Review collected by and hosted on G2.com.

Epic has help us by keeping everything organized in one place and electronically, making tasks easier and more efficient.

It saves time because it is faster than having to use paper to scheduler appt and checking patients in.

Also a benefit that I have experienced in Epic is the support and the training that the provided to me when I was onboarding Review collected by and hosted on G2.com.

The least helpful is that sometimes the payments won't automatically post to patient accounts - but it is not difficult to manually do it. Review collected by and hosted on G2.com.

It eases our patient experience allowing them to be on autopay. Review collected by and hosted on G2.com.

Really nothing!

I’ve been working as a psychologist for 25 years and it’s one of the most user- friendly EHRs I’ve used. Review collected by and hosted on G2.com.

Allowing me as a consultant to access and enter notes into various nursing home charting systems. Review collected by and hosted on G2.com.

can be difficult to navigate at first, but once you know how, it's no issue Review collected by and hosted on G2.com.

As a supplier to patients, if I ever need to cross check information, it is easy to find. Review collected by and hosted on G2.com.

One area that could be improved is reporting and analytics. While Hint provides the core data we need, having more advanced, customizable reporting options would be helpful as we continue to grow and track performance more closely at Elevated Health. There are also a few workflows that still require some manual steps or workarounds depending on how you structure your memberships, so continued improvements in automation and flexibility would add even more value. Review collected by and hosted on G2.com.

Hint Health streamlines our Direct Primary Care operations by consolidating membership management, billing, and patient communication into one platform, reducing manual work and errors. It automates recurring memberships and allows us to customize tiers, saving administrative time and enabling focus on patient relationships. Review collected by and hosted on G2.com.

The only area I’d like to see improved is the reporting functionality. While it works, some of the reports feel a little outdated, and more advanced options would make it even better. Appointment filtering could also be enhanced to save time. Review collected by and hosted on G2.com.

What Problems Is This Solving and How Does It Benefit Me

MicroMD PM has helped streamline the day-to-day operations in my practice. Instead of juggling multiple systems for scheduling, billing, and claims, I can manage everything in one place, which saves a lot of time and reduces errors. It also makes onboarding new staff easier since the system is intuitive and doesn’t require weeks of training to get up to speed. The customization options let me adapt the software to match the way we work, so it feels like it fits our practice rather than the other way around. Overall, it’s helped me work more efficiently, improve accuracy, and focus more on patient care instead of admin headaches. Review collected by and hosted on G2.com.