Emergency Department Software

Carepatron offers clients the ability to send "messages" as well as create "notes." In my opinion, this could be confusing for clients, since these are two different features that might appear similar at first glance. Review collected by and hosted on G2.com.

It keeps my entire practice management in one place - scheduling, billing, telehealth, and documentaiton. Review collected by and hosted on G2.com.

I find incorporating attachments into ModMed cumbersome, and embedding them directly into the chart for consultants is not as seamless as I would like. The lack of a hyperlink feature within the body of notes to link directly to corresponding photos or written impressions adds unnecessary complexity to workflow. I also feel that the area reserved for important patient details like allergies, blood thinner use, and other critical information is not prominently displayed, which could improve through a more visible interface. The absence of color-coding for different types of visits also reduces the clarity in the schedule and could enhance organization. Searching for other HISP direct mail users and their addresses isn't as intuitive as expected. It would be beneficial if ModMed could support dot phrases similar to those in Epic, allowing for more efficient shorthand note-taking. The limited functionality of native phrases in EMA, and the inability to copy or utilize phrases from others, further restricts efficiency. Lastly, the transition to using ModMed was made difficult by the lack of adequate time with experts. The promised expert guidance was insufficient, making the setup process more challenging than necessary. Review collected by and hosted on G2.com.

I use ModMed for ease of chart review, accessing information while out of the office, and quick comparisons with visual body features. It allows inserting easy phrases and notes, enhancing my dermatology practice efficiency. Review collected by and hosted on G2.com.

Some features could benefit from minor updates or additional customization options, and certain processes can feel a bit manual at times. However, these are small issues and do not significantly impact overall usability or efficiency. Review collected by and hosted on G2.com.

EHR Your Way solves the problem of overly complicated and time-consuming electronic health record systems. It streamlines documentation, treatment planning, and billing into a clear, easy-to-navigate platform, which significantly reduces the administrative burden. This benefits me by saving time, minimizing frustration, and allowing me to focus more on providing quality care to clients rather than managing paperwork or learning complex software. Review collected by and hosted on G2.com.

The only con as a mental health professional was when I started out with PB there was a limited number of forms and support geared toward mental health. However, they have evolved in that area as well, adding many of the forms I initially created on my own. Their customer service is excellent if you ever need support tailoring your PB to your needs. Review collected by and hosted on G2.com.

I use PB for scheduling, billing, and engaging with patients securely outside of session. I'm able to share documents back and forth, send forms and assessments for clients to fill out, and message with clients through the portal. It's really an all-in-one practice management solution. Review collected by and hosted on G2.com.

What could be better:

Billing & Hours = More Headaches

While Opus has made some processes smoother, billing therapists and tracking hours has actually gotten trickier. What used to be simple now takes a bit more clicking, guessing, and double-checking.

Calendar Learning Curve

The online calendar has a unique style—which is a nice way of saying it took a minute (or several) to get the hang of. Once we adjusted, it was manageable, but the transition wasn’t exactly intuitive.

Insurance & Billing Setup Woes

Unfortunately, the initial setup by the Opus team missed the mark. Insurance and billing info was entered incorrectly, which meant we had to go in and manually fix client details ourselves—not exactly the time-saver we were hoping for.

However, the OPUS team has been superb in making sure our questions have been answered, our needs were met, and our "needs a little work moments" were as few as possible. Review collected by and hosted on G2.com.

Opus is helping streamline a lot of the daily admin tasks that used to eat up time and energy. Things like and using the chat feature are now way more efficient and accessible. It’s basically taken some of the chaos out of managing client logistics and made everything feel a little more organized and centralized—which means we can spend more time actually supporting clients and less time wrestling with scheduling or paperwork. Review collected by and hosted on G2.com.

The biggest challenge with ClinicMind is how complex the system can be, especially when it comes to modifying or changing notes. If you don’t already know where to go in the back end, it can take some time to navigate and figure out the correct steps.

That being said, the support team does an exceptional job of bridging that gap. I can always submit a task request, and they consistently go above and beyond — offering calls, video calls, screenshots, and even recorded walkthroughs that show exactly how to make changes. A quick shout-out to people like Aziz, who has been incredibly patient and helpful throughout this process. His guidance makes the learning curve so much easier to manage.

Overall, while the system is robust and complex, the quality of support goes a long way in making it workable. Review collected by and hosted on G2.com.

ClinicMind is helping streamline and simplify the documentation side of our practice. The platform gives us flexibility and ease of implementation when creating and maintaining patient notes and files, which saves a significant amount of time and reduces administrative stress. One of the biggest benefits is the wide array of features and integrations ClinicMind offers — it easily communicates with other platforms we use, which keeps everything connected and eliminates double entry. Overall, it allows us to stay organized, document more efficiently, and focus more on patient care rather than paperwork. Review collected by and hosted on G2.com.

It would be nice to be able to make customizations myself without relying on the spry team to make changes on the back end, but I believe this will be coming with future updates. Review collected by and hosted on G2.com.

Spry is able to provide a streamlined user experience with a workflow that makes sense. It saves time and effort having everything I need in one place. The AI integration has been incredibly useful and time-saving. Review collected by and hosted on G2.com.

A point of attention remains the cost and credit structure. Some functions that feel basic require credits or fall outside the standard package. Therefore, it is important to carefully review in advance what credits are needed for and how they are used, to avoid unexpected costs.

Employees must often work through a checklist when setting up. This sometimes feels a bit forced, but it does ensure that you get the most out of the system.

What would make the system even stronger is built-in monitoring of expiration dates of medication and products. For medical and cosmetic practices, this would be a valuable addition within the quality and safety domain. Review collected by and hosted on G2.com.

integration of many facets, bookings, agenda, patient file Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I use iCare EHR for notes and scheduling. It's user-friendly with great customization options, and manages patient profiles, billing, and claims effectively. Review collected by and hosted on G2.com.

I cant even come up with anything at this time. Review collected by and hosted on G2.com.

Kipu EMR is solving several key problems for us. It ensures all client records are secure, organized, and compliant with regulatory standards, which gives our team confidence in our documentation and audits. Additionally, Kipu supports a high level of individualized care by allowing us to track progress, interventions, and treatment plans in real-time. This leads to more informed decisions and better outcomes for our clients. Review collected by and hosted on G2.com.

I would like to see group billing. I provide services to a school and it would be nice to put all the invoices under one payer/header to make it a little easier but I may just not have found the way to do this as of yet. I am able to bill by student, which the school likes so it has worked out overall. Review collected by and hosted on G2.com.

I needed a solution that had everything in one place. I wanted to be able to have my schedule, keep my notes and evaluations, bill private pay and bill insurance but in an organized and easy way and this was the only option that I found that met all my needs. The biggest selling point was the ability to collect data and see graphs showing me when the goal was worked on and be able to see the progression over time. When writing progress reports this is vital information and it is both easy to enter and easy to see when report time comes around. Review collected by and hosted on G2.com.

Down side is only that I have to use CampDoc because Daxko falls short of being able to provide what I need to run an overnight camp. Review collected by and hosted on G2.com.

User Friends, Quality Reporting, Customization of Different Client types, Ability to do all of the admin necessary from my side of things rather than needing to reach out to the company, Quality Customer service for the client and for me. Review collected by and hosted on G2.com.

There isn't anything I dislike about Medent. I would definitely recommend it to others. Review collected by and hosted on G2.com.

One advantage of using Medent is the ability to open multiple tabs simultaneously, which makes it much easier to access information for several patients at once. Review collected by and hosted on G2.com.

ECP could improve the bowel monitoring process. There is not really anything in place currently to be able to quickly see who has not had a BM in x amount of days. This would be a huge benfit to our staff and residents. Additionally a "911 quick print" button would be very helpful for emergency situations. This could allow staff to be able to print all needed info in one click of a button. Review collected by and hosted on G2.com.

ECP is a very quick, sleek and smooth EMAR system. Our previous EMAR was so slow and caused a significant amount of issues for many years. Review collected by and hosted on G2.com.

The least helpful is that sometimes the payments won't automatically post to patient accounts - but it is not difficult to manually do it. Review collected by and hosted on G2.com.

It eases our patient experience allowing them to be on autopay. Review collected by and hosted on G2.com.

I dislike that Nextech EHR was frequently down due to constant updates, which was quite inconvenient. Review collected by and hosted on G2.com.

I use Nextech EHR to keep us organized, eliminating the need for paper charts. It's easy to use and learn, offering broad and helpful management settings. Review collected by and hosted on G2.com.

User interface can be overwhelming and unintuitive, especially for new staff.

Requires extensive training before users feel comfortable.

System performance can slow during high-volume usage.

Customization is powerful but often requires IT intervention.

Cost of licensing and maintenance is high, especially for smaller organizations.

Alerts can be excessive, leading to “alert fatigue.” Review collected by and hosted on G2.com.

pic solves the problem of fragmented healthcare data by bringing clinical, administrative, and financial workflows into one system. It improves communication between care teams, reduces duplication of work, and minimizes errors. The integrated reporting and decision-support tools help with regulatory compliance and support better patient outcomes. Review collected by and hosted on G2.com.

The input of information is frequently delayed by several days, which can be frustrating. I also wish there were more detailed summaries available for ER visits and hospital stays. Review collected by and hosted on G2.com.

I am not aware of any problems. Review collected by and hosted on G2.com.

The design of the bed inventory is complicated and difficult to manage. I understand that it is the design required by the federal agency, but it is tedious to update the inventory changes. Review collected by and hosted on G2.com.

It stores the data collected from the population being served in a user-friendly manner and Foothold facilitates the completion of customized and other reports required by the funding program. Review collected by and hosted on G2.com.

I'm not entirely sure... Whenever our team has had a concern or question, Phressia Support or our account manager has always resolved the issue or offered solutions we hadn't considered. Some of the workflows were a bit tricky to set up at first, but I believe most systems come with their own learning curves. Review collected by and hosted on G2.com.

Streamlining the data entry process before engaging with scheduled outpatients has made a significant difference. In the ED, our team is now able to accomplish more with fewer resources, and the data we collect is more accurate. Our teams are only required to manually enter three data elements: primary provider, insurance, and pharmacy. This change has empowered the front line to achieve much more, even with reduced staffing. Review collected by and hosted on G2.com.