Products

TopCX: AI-Powered Customer Service Transformation TopCX helps businesses elevate their customer service with cutting-edge AI solutions. By leveraging advanced AI and data-driven insights, it streamlines ticket resolutions, boosts agent efficiency, and enhances customer satisfaction. Designed for businesses of all sizes, TopCX seamlessly integrates with platforms like Zendesk and Salesforce, delivering high-quality AI-driven support at a budget-friendly price.

Git-Zen coordinates your Zendesk tickets with your GitHub commits and issues.

CBOT is a leading AI company based in Istanbul, offering an end-to-end customer service automation platform driven by proprietary Generative AI and Conversational AI technologies. It enables enterprises to quickly develop and scale intelligent chatbots and voice assistants, leveraging Natural Language Processing (NLP and Natural Language Understanding (NLU. CBOT's solutions enhance customer experience by automating up to 70% of customer queries and increasing sales by up to 300%. The platform su

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr

Reach and convert more clients. Get more appointments with less time spent on the phone.

Foqal provides native service operations for Slack and MS Teams with conversational ticketing, workflows, automations and reporting analytics. Foqal integrates with systems of record Zendesk, Intercom, Atlassian Jira and Salesforce Service Cloud to provide a complete service experience for IT, HR and Customer Support.

app EQ is an AI powered collaboration productivity suite that is an overlay technology on top of your existing SaaS stack, giving users the ability to initiate a conversation through Chat, Screen Recording Messages, Team huddles, and annotations. It works on all top SaaS applications used by customer-facing teams like Gainsight, Totango, Salesforce, Zendesk, Jira etcetera. Now cross-team collaborations can happen directly within the application for any account-related conversations, re

Plazbot's purpose is to transform the areas of customer service and sales with artificial intelligence. Plazbot wants to eliminate the dissatisfaction gap that exists between companies and customers through an integrated service platform. - Chatbots for Whatsapp with AI. - CRM - Centralization of WhatsApp, Messenger, Instagram, telegram, voip, webchat, mercadolibre channels. - Centralized emails. - Management of Attention Agents. - WhatsApp Marketing and customer follow-up. - Advanced reports.

Lovestock & Leaf is a leading developer of advanced applications designed to enhance the Zendesk customer experience platform. With over 12 years of partnership with Zendesk, they have developed some of the most popular apps in the Zendesk marketplace, including 5-star rated Quickie, Lovely Views, and Sticky Notes. Their solutions are trusted by thousands of high-profile customers such as Netflix, Uber, Slack, Mailchimp, Xero, Deliveroo, and Cloudflare. Key Features and Functionality: - L

Anecdote is an AI-powered feedback analytics platform purpose-built for Product, CX, and Engineering teams to uncover a goldmine of insights from their customers' feedback. Plug in your qualitative feedback tickets from sources such as Intercom, Zendesk, App Store and Google Play and uncover the reasons why customers churn.

OneMetric (previously Growtomation) is a revenue enablement and RevOps leader that empowers B2B and SaaS teams to move from fragmented systems to a unified, GTM-aligned revenue engine. As a HubSpot Elite Partner, we don’t just implement tools—we architect systems that scale. What we do: - Build repeatable GTM processes across Marketing, Sales, and CS by aligning tech stacks, automations, and operational workflows. - Deliver HubSpot implementations tailored to your buyer’s journey—complete with c

ClearTouch Operator is a comprehensive cloud-based contact center platform designed to enhance customer engagement and streamline operations for businesses across various industries, including banking, insurance, healthcare, BPOs, eCommerce, and automotive sectors. By integrating a wide array of tools such as dialers, telephony, workforce management, analytics, and CRM integrations, ClearTouch Operator offers a unified solution that eliminates the need for multiple service providers. Its flexibl

Email Tracking is a Zendesk add-on that allows checking if and when one's emails were opened. The plugin automatically assigns tags and updates custom fields in tickets that were opened. As a result, users can create identify tickets that need a follow-up in a matter of seconds. Email Trackings adds a ticket sidebar with the timeline of ticket opens, including the device from which it was read. Users can set real-time notifications and automatic follow-ups for unopened tickets. The statisti

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr

RegDesk is the next generation RIMS software with AI technology built exclusively for medical device and diagnostic companies. It is a one stop solution for regulatory teams.

Ballou is a communications agency for high-growth B2B & B2C technology companies and venture capital funds. Ballou has offices in London, Paris, Berlin, Madrid and Barcelona. Ballou provides a full range of services to manage your reputation : PR, social media, content, IPO, media training, Public Affairs, crisis communications, events, etc. For more than 20 years, we've been working with the most inspiring tech companies such as Facebook, WhatsApp, Waze, Pinterest, Box, Deel, Wise, Zendesk,

Pangata, a cloud-based software development for storage, display, and management of business information. Pangata enables users to create customized mobile apps without writing code. Pangata features high-level customizations and rule-based actions for quick building of mobile and web apps. Pangata easily integrates with G Suite, ConnectWise, ZenDesk, and more.

lenDesk is a loan origination platform that allows you to manage credit decisions with automated workflows, fraud by validating specifics and identifying suspicous patterns, manage expectations with status tracking for all loan stakeholders, and more.

DragonGlass connectors provide instant connectivity and data extraction capability to a variety of data sources ranging from SaaS platforms like ServiceNow, SalesForce, ZenDesk, Confluence, Jive, Jira, and Google Drive to on premise data sources like SQL databases, file repositories and blockchain platforms like Ethereum and Swirlds. In addition the platform also contains a Web crawler that can be easily configured by an end user to extract web content from any external web site.

Ekdesk Case Manager makes it easy to prepare complete, discovery-ready documentation of workplace issues.