Mid-Market Grid® for ERP Systems
ERP Systems Definition
Enterprise resource planning (ERP) systems manage, control, and organize daily business operations and workflows. Employees in production, manufacturing, accounting, finance, HR, and supply chain use the best ERP systems to support process automation, control input data, and optimize business operations to save resources. Some examples of ERP systems are Oracle Netsuite and SAP ERP.
ERP implementation helps with account payables (AP) automation, advanced reporting, and management for financial companies. In the healthcare sector, ERP enhances patient care by automating records and storing accurate data for each patient. Human resources uses ERP for payroll processing, time tracking, and employee benefits. Retail industries might use ERP to automate invoices, run customer discounts, and increase sales productivity.
The organized structure of ERP software combines data from different departments and breaks down silos to help every team access necessary data and metrics securely. Real-time reporting and analytical dashboards keep you updated on each department's performance and productivity.
Daily workflows, customer relationship management processes, inventory management and procurement, demand forecasting, and strategic decision-making join under ERPs to keep you up-to-date about team agendas and notify you of task progress. This way, you better understand which teams need resources immediately and which can wait.
ERP software covers a wide range of functionalities. Still, if you find gaps, you can integrate it with other tools like CRM software, professional services automation software, or project-based ERP systems to achieve a magnified view of product manufacturing and distribution.
ERP systems provide a variety of modules, and while each business has unique requirements, most ERP systems offer the following:
- Accounting features like general ledger, accounts payable/receivable, budgeting, and cash management
- Human resources (HR) functionality such as recruiting and payroll, or integration with HR and payroll solutions
- Basic sales and customer management features or integration with CRM solutions
- Functions to create different types of quotes, sales orders, and returns
- Purchasing workflows and purchase order management
- Inventory and warehouse management software including picking, packing, and shipping
- Advanced supply chain modules like demand planning and transportation management for distribution companies
- Production modules that include bill of materials (BOM), manufacturing resource planning (MRP), and quality management features for manufacturing companies
- Reporting and analytics for all the modules included in the ERP solution
Mid-Market ERP Systems Grid® Scoring Description
Products shown on the Mid-Market Grid® for ERP Systems have received a minimum of 10 reviews/ratings in
data gathered by March 05, 2024. Products are ranked by customer satisfaction (based on user reviews) and market
presence (based on market share, seller size, and social impact) and placed into four categories on the
Grid®:
- Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: NetSuite, SAP S/4HANA Cloud, Sage Intacct, Acumatica, Oracle JD Edwards EnterpriseOne, Microsoft Dynamics 365 Business Central, SAP Business ByDesign, SAP ECC, Oracle Manufacturing Cloud, SAP Business One, Oracle E-Business Suite, and Deltek Costpoint
- High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High Performers include: TallyPrime, ePROMIS ERP, Multiview ERP, Epicor Eclipse, Epicor Prophet 21, Certinia PS Cloud, MIE Trak Pro, Total ETO, Genius ERP, and Striven
- Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: IFS, QuickBooks Desktop Enterprise, Plex Smart Manufacturing Platform, Oracle PeopleSoft, Infor SyteLine / Infor CloudSuite Industrial, Microsoft Dynamics 365 Supply Chain Management, Infor M3, Kinetic, Odoo ERP, and Sage 300cloud
- Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Niche products include: Certinia ERP Cloud, SYSPRO, S2k Enterprise, Oracle Financials Cloud, Enterprise ERP for Schools, Infor VISUAL, ERPNext, Epicor BisTrack, Sage 100cloud, Infor LN, Unit4 ERP, Rootstock Cloud ERP, Infor XA, OfficeBooks, Pronto Xi, and Priority ERP
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in any form without G2’s prior written permission. While the information in this report has been
obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy,
completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.
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