--- title: Plex Smart Manufacturing Platform Reviews meta_title: 'Plex Smart Manufacturing Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Plex Smart Manufacturing Platform works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 74 scale: '5' date_modified: '2026-11-08' parent_category: name: ERP url: https://www.g2.com/categories/erp ---

Plex Smart Manufacturing Platform Reviews & Product Details

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Pricing

Pricing provided by Plex Smart Manufacturing....

Basic

$3,150.00
per_feature Per Year

User Insights

Average based on 74 real user reviews.

Implementation Time

8 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Plex Smart Manufacturing Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Plex Smart Manufacturing Platform, and what problem is it built to solve?

Plex Smart Manufacturing Platform is used as a manufacturing-focused ERP that brings production, inventory, quality, and related business workflows into a shared system. Users describe it as a way to connect operational information and reduce the need to work across separate systems.

What languages does Plex Smart Manufacturing Platform support?

Plex Smart Manufacturing Platform supports 11 languages: Chinese (Simplified), Chinese (Traditional), Czech, English, French, and others.

What company sizes and industries is Plex Smart Manufacturing Platform the best fit for?

Plex Smart Manufacturing Platform is most often used by mid-market manufacturing organizations, with automotive especially prominent. Positive experiences also appear among enterprise and small-business users, as well as companies in food and beverage and other manufacturing industries.
  • Company size: Mid-market organizations are the strongest cluster, with enterprise and small-business users also represented.
  • Industry: Automotive is the clearest industry cluster, alongside food and beverage and other manufacturing sectors.

How long does it take to implement Plex Smart Manufacturing Platform across a team?

Implementation time varies, but six to 12 months is the most commonly reported time to go live. Other teams describe both shorter rollouts and implementations that take longer.
Time to go live Relative frequency
6–12 months Most common
3–6 months Also commonly reported
More than 12 months Reported less often
1–3 months or under 1 month Occasional reports

What customer support options does Plex Smart Manufacturing Platform provide, and how do users find the overall support experience?

Support is available by phone and through email or a help desk. The experience can be helpful and knowledgeable, but users also describe delays and difficulty getting some cases resolved, so support responsiveness may be an important factor to assess.

What is the experience like for teams switching to Plex Smart Manufacturing Platform from another tool?

Switching to Plex Smart Manufacturing Platform has often been about replacing older or less integrated ERP systems with a platform that better supports manufacturing operations. The change is valued for improved inventory visibility, product traceability, production planning, and the ability to bring more workflows together, though the transition can involve a learning curve and significant implementation effort.

What features or capabilities could make Plex Smart Manufacturing Platform even more useful?

Teams would benefit from a more consistent and streamlined user experience, particularly where the newer interface differs from established workflows. Other improvements users would value include stronger reporting and easier day-to-day data handling.
  • Make interface workflows more consistent and restore or improve useful functions across interface versions.
  • Streamline reporting, dashboards, and filtering so teams can find and act on operational data more easily.
  • Reduce repetitive screen navigation and data entry with more efficient bulk-update options.

Plex Smart Manufacturing Platform Reviews (74)

Reviews

Plex Smart Manufacturing Platform Reviews (74)

4.0
74 reviews

What do users say?

Generated using AI from real user reviews
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William M.
WM
William M.
IT Team Lead
Mid-Market (51-1000 emp.)
"Plex Goes Beyond Manufacturing with Accounting and Customer Management"
4.5/5
What do you like best about Plex Smart Manufacturing Platform?

The best thing about Plex is that it offers a platform for more than just manufacturing, including areas like accounting and customer management. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The cost to implement can be pricier, but that is offset by the fact that you don't need software engineers on site to run the system. Review collected by and hosted on G2.com.

MO
Mauricio O.
Innovation and Technology Manager
Enterprise (> 1000 emp.)
Originally submitted 8/2/2022
"If I could decide again, I will still vote for PLEX to be our ERP"
5/5
What do you like best about Plex Smart Manufacturing Platform?

Very focused on Operations, the Quality module group is Huge and offers end-to-end solutions for daily activities such as quality sheets, Live integrated SPC analysis, and so much more to digitally comply with industry standards. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

There are some screens that would be beneficial to have a mass update functionality, however, we have managed to address most of the situations via web services that PLEX provides. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...

Thank you for taking the time to leave a review!

NC
Nate C.
PM
Small-Business (50 or fewer emp.)
"PLEX Review"
4.5/5
What do you like best about Plex Smart Manufacturing Platform?

PLEX is cloud based with many useful modules and can be a one stop shop ERP solution. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

There are some missing features or features that only work for specific industries. Review collected by and hosted on G2.com.

EP
Evan P.
Design Engineer
Mid-Market (51-1000 emp.)
"Easy to use, steep learning curve"
4/5
What do you like best about Plex Smart Manufacturing Platform?

The manufacturing, production, and inventory control concepts are very user friendly and help with traceability in day to day operations. It is used frequently to support all teams within the company. The built systems are easy to train others into for their specific roll and Plex was an easy implementation and integrate into the already existing manufacturing processes. Between the education platform and test mode options, it is easy to experiment and dive into undiscovered new functions of Plex. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The only tricky aspects of Plex I find is the configuration of new aspects. Understanding how different fields link together can be tricky when configuring new fields and aspects of the software. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"All the solutions you need under 1 convenient roof."
4/5
What do you like best about Plex Smart Manufacturing Platform?

Real time data and visibility metrics across all parts of the manufacturing process. It is a cloud-based solution so always accessible. Support will typically be very attentive to your cases. Will help increase efficiency and productivity. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

There is a definite learning curve when you first enter the platform. This can be overwhelming for new users - with a bit of training it is worth it though. The cost for small and medium size business may seem a bit high. Have noticed some issues with integrating plex with some legacy systems. Lastly, it relies on an internet connection to function 24/7. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"New to Plex, only using UX"
2/5
What do you like best about Plex Smart Manufacturing Platform?

There is a lot of knowledge and features that have been developed over the years for the various users, so when we need something it is likely that another company needed it before, and it becomes easy to make work. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

A lot of the aforementioned features are stuck on Plex Classic. We don't have Plex Classic, we're on UX. So, even with a helpful community trying to answer our questions, sometimes their answer is "well that's how it worked on UX." Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Efficient but very structured"
4/5
What do you like best about Plex Smart Manufacturing Platform?

Our company started out as a privately run company that had little to no structure and while it has its benefits it leads to a lot of chaos and when we get audited it tended to lead to a lot of fines and corrective actions. Ever since we became corporate and switched to Plex as an ERP system it's changed the company direction and has led to a lot more structure and process control within our company. It's allowed us to hold our planners accountable for keeping a schedule that's coherent and reflects our orders, as well as allowing our purchasers to see incoming orders and previous material consumption and scrap rates to predict when and how much they need to order. Overall Plex has taken our company from an unorganized mess that was arguably losing money with no way to track it to see for sure to being able to know exactly what is happening within our doors. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

One thing I would say is bad about Plex was the implementation of it. While I was not directly involved in this process, I saw how it affected the person in charge of it and how much training an everyday employee required to be able to efficiently use the software, which led to the first year or two not being very great for the company. There were a lot of issues and a lot of learning where issues would pop up and no one would know how to troubleshoot/fix the issue. Review collected by and hosted on G2.com.

nichole b.
NB
nichole b.
IT Generalist
Food Production
Mid-Market (51-1000 emp.)
Originally submitted 12/14/2022
"Plex: a smooth process"
4.5/5
What do you like best about Plex Smart Manufacturing Platform?

I think the lot management is incredibly helpful, when paired with the use of SN's it makes it difficult for mistakes to happen. currently we have a terrible time with inventory so this is going to help drastically. one of the deal breakers for us was the PRP for scheduling, we don't have a great method for scheduling currently. we rely on one person and their memory to come up with a schedule that fits with what we have in stock and the orders that are open. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I don't particularly like how some screens are separate but could be one screen in itself to simplify the process. for instance, move containers or split containers when building master units. Using all those screens separately is time-consuming for one container. Imagine doing that for hundreds at a time. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...

Hi Nichole - thank you for taking the time to leave us a review. It's great to hear that you have benefitted from Plex's lot management. Thanks for sharing your experience.

AA
Alex A.
Community manager, content creator
Small-Business (50 or fewer emp.)
"Great job"
4.5/5
What do you like best about Plex Smart Manufacturing Platform?

Everything is great I'm so happy to use the platform it is so easy and adapted to each user needs. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I'm comfortable with everything on this platform Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Plex Smart Manufacturing Platform"
3/5
What do you like best about Plex Smart Manufacturing Platform?

I like the fact that it is hosted in the Cloud to allow us to not have hardware onsite. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Getting things fixed in UX takes too long. We have to wait for a long time to get missing features from Classic put back into UX and fix bugs. Review collected by and hosted on G2.com.

Questions about Plex Smart Manufacturing Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 4 years ago

How much does plex manufacturing cost?

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GU
Guest User
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Last activity over 3 years ago

How do I use Plex ERP?

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Pricing Options

Pricing provided by Plex Smart Manufacturing....

Basic

$3,150.00
per_feature Per Year
Plex Smart Manufacturing Platform Comparisons
Plex Smart Manufacturing Platform Features
AR Automation
Audit Trail
Budgeting / Forecasting
Organization Management
Purchase Orders
Inventory Reporting
Inventory Tracking / Ordering
Performance and Reliability
User, Role, and Access Management