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Epicor BisTrack

By Epicor

4.2 out of 5 stars

How would you rate your experience with Epicor BisTrack?

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Epicor BisTrack Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Perceived Cost

$$$$$

Epicor BisTrack Media

Epicor BisTrack Demo - BisTrack Cloud Home Screen
BisTrack Cloud Home Screen
Epicor BisTrack Demo - BisTrack Cloud Delivery Sales Order Screen
BisTrack Cloud Delivery Sales Order Screen
Epicor BisTrack Demo - BisTrack Journey Planner (desktop)
BisTrack Journey Planner (desktop)
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Epicor BisTrack Reviews (37)

Reviews

Epicor BisTrack Reviews (37)

4.2
37 reviews

Pros & Cons

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Verified User in Building Materials
UB
Enterprise (> 1000 emp.)
"COMPREHENSIVE ERP"
What do you like best about Epicor BisTrack?

COMING FROM HAVING AN ERP THAT WAS VERY INEFFECIENT, BISTRACK IS WONDERFUL FOR KEEPING ALL INFORMATION ACCESSIBLE IN ONE PLACE AND IS EASY TO NAVIGATE. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

THE BIGGEST PROBLEM WE HAVE IS THE SPEED OF THE APPLICATION. THERE IS A LOT OF LAG. Review collected by and hosted on G2.com.

Verified User in Construction
TC
Small-Business (50 or fewer emp.)
"Tracking of the material from its purchase"
What do you like best about Epicor BisTrack?

Epicor BisTrack brings great value to the construction company, as it monitors suppliers with the acquisition of materials and product prices. It allows us to make an adequate estimate of the necessary product for the month. Additionally, by creating alerts, we can monitor increases or reductions in cost per unit. This is a great advantage.

The mobility and multi-platform capability that Epicor BisTrack provides is also something that, once you get used to it, you need for all types of software. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

At first, it may be a bit difficult to adapt to the functioning of the application. But with the good training and support they offer us, this is more than resolved. If they put the app in front of you without any kind of training, it can be quite confusing to understand the relationship between the different modules. It is important to establish several specialized users in BisTrack within the company. This will allow having personnel to train colleagues in the future. Review collected by and hosted on G2.com.

Chris J.
CJ
Construction Superintendent
Mid-Market (51-1000 emp.)
"Quality Product with continued development and education"
What do you like best about Epicor BisTrack?

It's a dynamic product that keeps evolving with industry. It has been very easy to use and intergrate into the construction field. It has a large number of features that allow us to communicate as a team effectively and provide supporting documents all in one platform. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

The learning curve for veterans in the field can sometimes be difficult. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Hesitant at First, but Extremely Impressed"
What do you like best about Epicor BisTrack?

Ease of use, extremely customizable, overall a great program. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Training modules provided by Epicor are not the best. Review collected by and hosted on G2.com.

Elizabeth B.
EB
Scheduling Supervisor
Small-Business (50 or fewer emp.)
"Easy to use"
What do you like best about Epicor BisTrack?

Epicor BisTrack helps us keep track of inventory and we can build kits for our products. The kits are simple to use.The system has a scan track option that uploads the paper copies of delivery tickets, pick tickets etc into the main system under related documents so you have all files electronically stored. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Invoicing takes 5 steps which is too many. Once the ticket has been picked, you have to mark delivered, then you must complete the AVO's. After that then you must approve the orders, then click invoice. I believe there should be a way to combine some of these steps.I also wish you could pick multiple orders at once instead of individually. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"Great System, great people behind this."
What do you like best about Epicor BisTrack?

Bistrack is a robust system, allowing more efficency at the POS, dispatch and purchasing. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

User permission settings seem either overly complicated or not extensive enough at times. Review collected by and hosted on G2.com.

Candy L.
CL
Business Process Analyst
Mid-Market (51-1000 emp.)
"BisTrack Rocks!"
What do you like best about Epicor BisTrack?

I love the smart objects and BI tools in bisTrack. They allow us to provide real time information to make business decisions in the present not based on what happened yesterday. They also assist in our ongoing process improvement projects. The ability to create and facilitate workflow with the smart objects is a huge benefit to streamlining all of our back office processes as well as many of the operational processes as well.. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

I would like to see more abilities to collect data from outside sources via bisTrack cloud and more flexibility with importing/relating data from outside sources. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"LONG TIME COMING......"
What do you like best about Epicor BisTrack?

our old system was not a windows based program - you are able to move thru your daily task much easier and the dashboard - and smart-views are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

i would like to be able to use this with two screens because i work with more than one module at a time. In the bank rec transaction that go to GP i would like to have labels on the entries so they are easier to find later. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Mid-Market (51-1000 emp.)
"Mostly quick and easy...but only mostly."
What do you like best about Epicor BisTrack?

Most information is very easy to find. The Related Documents feature is very powerful and very useful. The Preview Pane also helps make short work of thumbing through a list of Sales Orders to see what is on them. Additionally, most everything is integrated into one nice package. No third party dispatch software or document management. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

We moved from Falcon/Catalyst. Certain things we could do in that package are more difficult to do in BisTrack. Contract Billing is a good example. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Support could be better sometimes it takes a long time to get help"
What do you like best about Epicor BisTrack?

I like the program. Bistrack seems easier to me than what we were using before. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Training you have to pay to be able to use it for all your employees. I feel we are paying enough that we should get training for free. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Perceived Cost

$$$$$
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