Infor SyteLine / Infor CloudSuite Industrial Reviews & Product Details

Infor SyteLine / Infor CloudSuite Industrial Overview

What is Infor SyteLine / Infor CloudSuite Industrial?

Developed by experts in discrete manufacturing, Infor SyteLine® has more than 30 years of experience built in. That means you can be confident you’ve got the tools you need to get the job done-and that you’re getting it all from an experienced support team. Infor SyteLine is at the core of Infor's industry cloud solution, CloudSuite Industrial, providing the flexibility, agility and security manufacturers of all types require to improve productivity and respond faster to change. From selling and sourcing to production and fulfillment, this robust cloud enterprise resource planning (ERP) solution provides organization-wide visibility. Even organizations with highly complex supply chains are able to cut costs and ensure on-time production and delivery by using Infor SyteLinel to automate and manage key business processes, implement highly efficient process flows, and better match supply with demand. Infor SyteLine's deep functionality, remarkable flexibility, and scalability provide the foundation to improve business efficiencies, customer service, and overall productivity for a broad range of industries. Whether you're an engineer-to-order or mixed-mode manufacturer, Infor SyteLine adapts to your needs, rather than forcing you to follow a rigid set of procedures. Without the cost and delays involved in modifying or writing new code for unique business requirements, you get a powerful, easy-to-use solution that works the way you do. As your business grows and your needs change, the solution’s unmatched scalability is there to provide support. Add a new company to your organizational structure with no downtime. Easily separate data if you sell off a subsidiary. Plus, cloud deployment allows you to expand the solution to any location you want—without IT involvement. Infor CloudSuite Industrial is packed with more than 30 years of industry expertise. Advanced manufacturing and supply chain planning capabilities—including role-based dashboards and KPIs, in-context data visualization, and more are built into the core solution, so you can concentrate on your business, not your systems.

Infor SyteLine / Infor CloudSuite Industrial Details
Languages Supported
Arabic, Bulgarian, Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Polish, Spanish, Swedish, Thai, Vietnamese, Chinese (Simplified)
Product Description

Infor SyteLine is a proven cloud ERP solution providing an SMB manufacturing software platform that is at the core of Infor CloudSuite™ Industrial: a comprehensive cloud service covering finance, finite capacity planning/scheduling, service and quality along with Infor’s leading technology platform Infor OS and best of breed analytics platform Infor Birst.

How do you position yourself against your competitors?

Infor SyteLine is an advanced, highly flexible solution that offers companies the functionality needed to remain competitive in today's highly complex, global environment. Infor CloudSuite Industrial delivers Infor's next-generation cloud subscription service and user experience. Using the power of HTML5, users can securely access data from a wide range of browsers and devices, or quickly tailor screens and develop new functionality using Infor Mongoose's extensibility features.

With Infor SyteLine/CloudSuite Industrial, you get a best-in-class enterprise resource planning solution that adapts to your business needs. We work directly with experts to write industry-specific best practices into the core solution across finance, production, service, quality and more, eliminating the need for costly customizations.


Seller Details
Seller
Infor
Company Website
Phone
-3699
Year Founded
2002
HQ Location
New York, NY
Twitter
@Infor
19,180 Twitter followers
LinkedIn® Page
www.linkedin.com
17,510 employees on LinkedIn®
Description

Infor is a global company that offers robust and scalable end-to-end software solutions that are industry-specific, cloud-based, data-driven, and designed to help organizations meet present and future challenges in an era of rapidly evolving technology. Infor is dedicated to collaborative partnerships, helping forward-thinking organizations become what they need to be as emerging technology continues to drive the way success is achieved locally and around the globe.

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Infor SyteLine / Infor CloudSuite Industrial Reviews

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Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Covers most of the requirements of a ERP application

Provides resource management features

Quality control

Lifecycle management

Configurable Reporting capability

Collected data is useful in making good predictions of the future or identify any potential issues in supply chain planning Review collected by and hosted on G2.com.

What do you dislike?

A considerable learning curve to use the application

Issues and bugs related to version upgrades

Highly dependent on connection speed and slowness can be observed while generation documents Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Please see the reviews and continue further case studies to determine what would be suitable for your business Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

it was used to determine to make predictions like the workforce, machines, tools, and materials needed to manufacture a product Review collected by and hosted on G2.com.

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Chief Executive Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Scheduling algorithm (Scheduling engine) Review collected by and hosted on G2.com.

What do you dislike?

In my experience, I don't have 100% dislike process. This is because of every process has advantages and they are linked to many sub processes. So you need to fine tune (personalize) the syteline based on your requirements Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Find a right knowledgeable consultant as a project manager. He should study the process and map with syteline functions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

You can't keep all required information related to capacity utilization when you scheduling many job orders simultaneous. Syteline carry out this activity very well based on the parameters defined. Review collected by and hosted on G2.com.

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Production Planning Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like regarding the customization of out reports in WIP, other interpretations. Review collected by and hosted on G2.com.

What do you dislike?

I should say, if the system running speed is high, it will be good, Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This system is very friendly for customization for every mass product business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have solved some scheduling problems through the some customizing with resources group allocation rules. Review collected by and hosted on G2.com.

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Business Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Infor is great for all aspects of a manufacturing company. It has features for database management, shipping & receiving, as well as accounts payable and receivable. Review collected by and hosted on G2.com.

What do you dislike?

Can be slow or get bogged down from time to time Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creating purchase orders and tracking shipments Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is pretty straight forward for the most part. Does what it needs to and isn't slow. Review collected by and hosted on G2.com.

What do you dislike?

If you don't know exactly what you are looking for it can be cumbersome to find it as there are many layers. This applies particularly to the orders or jobs tabs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I mostly use it for adding parts to our item master. Sourcing adds parts in SyteLine with all the necessary information. I find that and add into our configurator. This is usually for a salable function for sales but also so the part #'s exist to be used in a configuraton BOM. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The system is user friendly but some of its functions should be upgraded. Review collected by and hosted on G2.com.

What do you dislike?

When you select a specific button or function, it usually takes time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Explore all options. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's veru beneficial to end users if you want to have easy control on everything. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how flexible the software can be. I have worked now in two different departments handling the software in two different capacities and this system can be tailored to very specific needs Review collected by and hosted on G2.com.

What do you dislike?

I do not like how the search feature works on forms and pages. You have to be trained how to search because it is not as simple as typing in a field and clicking enter Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Simple inventory management

Product flow

Conveyance Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Infor is very easy to use once you understand how forms and data work. Reporting structures are easy to customize and use. Review collected by and hosted on G2.com.

What do you dislike?

There are lot of forms that have to be opened and used to complete one task. An example is job orders. To submit and execute a job order after it has been set up takes three different forms. There are also weird places where you have to save the form, change the status and then save again.

There is no revision tracking. You can use lot tracking as your revision or add the revision into the item name.

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When setting up infor make sure you completely understand the business practices for the system. Setting up "short term" process really makes it hard to pivot from them. Data is not easily moved in infor so be careful how you implement data. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Infor help integrate with our online commerce to take orders and communicate them to our warehouse. Review collected by and hosted on G2.com.

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Engineer / IT Axon
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Interface improves with every new release, workbenches Review collected by and hosted on G2.com.

What do you dislike?

navigation is clunky at best and frustrating at worst. requires way to many transactions Review collected by and hosted on G2.com.

Recommendations to others considering the product:

make sure you understand all your processes before you begin installation. You will need a VAR to help with installation and setup and they need to understand your business completly Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

puts inventory accounting production and service on one platform Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Well I use this software to keep up with the supply chain and send the job travelers to the manufacturing floor, it help to figure out the job on its own which it great and saves lot of time. Review collected by and hosted on G2.com.

What do you dislike?

The interface of the software could have been much simpler Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mostly for job traveler and keep up with the inventory Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I appreciate the seemingly never-ending options and ways to utilize this program to keep our entire company organized. No more multi-system functioning. It's all here, linked and organized under one extremely informative umbrella. Review collected by and hosted on G2.com.

What do you dislike?

There are occasions where certain reports take too long to load, or it is difficult to see the information when it shouldn't. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is extremely useful for running up-to-date reports and providing live information to our entire company so we can all be on the same page. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has a wide variety of features that allow a business to do many different things. Review collected by and hosted on G2.com.

What do you dislike?

Quite a high learning curve, not the fastest application in terms of speed, is very pricey to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it for almost all areas of our business, from tracking inventory to customer orders/shipments and financial data. Also allows us to highlight problems in the manufacturing process. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It does a great job to create a job orders on floor and keep the things aligned and easy for manufacturing floor Review collected by and hosted on G2.com.

What do you dislike?

User interface seems to be complicated, could have been must simpler and easier Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Send the job to manufacturing floor and setting up the bill of materials Review collected by and hosted on G2.com.

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EM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ability to personalize. Access to data outside of the Syteline interface allows for easy integration with other systems. Review collected by and hosted on G2.com.

What do you dislike?

We had some licensing issues crop up years after purchase. It was a money grab by Infor because everyone knew how we intended to purchase the software when we bought it. Also not happy with abandonment of Crystal Reports. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is very good software. Make sure your licensing specifically includes your intended use - number of entities, users, etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reduced administrative staff significantly. More timely information available. Flag problems before it's too late. Reduced closing time. Better scheduling and material ordering. Review collected by and hosted on G2.com.

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IT Director
Automotive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Flexibility and amount of options that are in the software to make it work best for us. Review collected by and hosted on G2.com.

What do you dislike?

APS and the fact that they keep changing report tools Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it for our entire business. We have data from almost all business areas more readily available. Review collected by and hosted on G2.com.

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IT Manager / Sr. Business Analyst
Machinery
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The encompassing nature of Syteline along with the ability to modify to meet varying business needs. It is a complete package the lets one start simple and work towards almost an complexity that is required.

Also, where the product needs to go to the next level, there many modules available that integrate well or are specifically designed for Syteline. Review collected by and hosted on G2.com.

What do you dislike?

If modifications are not done correctly; upgrading can become a difficult endeavor.

I believe some modules should be included at no extra cost within the Syteline product such as QC, employee portal, CC processing to name a few. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Seek out a reputable Channel Partner such as Godlan. They have years of experience to draw upon and can make the migration and implementation easier for a company to digest. As a company Godlan has help immensely as we move forward to the latest version of Syteline.

Take advantage of all and any training that is provided, especially the subscription service for Infor Campus and partner channel like Godlan. it will pay for itself in the long rung as a company cycles through associates. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Achieving and on time deliver of 95% or greater for critical product lines with the use of forecasting, planning and scheduling. Streamlining the job process along with material and inventory tracking to meet business needs throughout the year.

We will be expanding the use of the HR module to encompass all employee need this coming year. Review collected by and hosted on G2.com.

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Corporate Director, Information Services
Machinery
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The software functions pretty well with very few problems. We utilize the software at five of our divisions and it is the primary business system handling all of our day-to-day business operations. We have very few add-on or bolt-on systems. SyteLine provides functionality to meet 90% of our business needs. Review collected by and hosted on G2.com.

What do you dislike?

Support direct from Infor could improve. The implementation partners are very helpful in filling the gaps for support. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Carefully evaluate this solution as well as others. It functions well with minimal daily support vs other ERP systems. We manage almost 800 users with 2-3 support people run the software with 5 instances and over 20 databases. Overall, very good solution for the price. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We operate almost all of our business functions, except for ecommerce, consolidated financial reporting, and forecasting using Infor's SyteLine product. We have streamlined many business functions and have gained consistency and efficiency in manufacturing, processing customer orders, accounting, and supply chain operations. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of personalizing / customizing Syteline throughout additional fields, navigational aids, heavily customized reports, and the ability to create our own forms and move legacy word and excel documents and processes into Syteline has been instrumental in streamlining our business processes. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice if more of the Syteline add-on products were made part of the core software instead of additional purchase and license fees. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Research, research, research. Whether it be Syteline partners, your customers or suppliers, you can't talk to enough people about their ERP system, how they use it, what type of internal/external support they have, and the pros/cons of their software. Most software can do just about anything for a price, just make sure you understand if it's done as part of core functionality, parameter settings, reporting, simple customization, heavy customization, third-party add-on software, etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Syteline to run our entire business operations and have recently begun the process of intergrating Syteline with outside EDI software to launch new business opportunities with Tier I ERP automotive customers. Review collected by and hosted on G2.com.

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Information Technology Manager
Mechanical or Industrial Engineering
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

With the ability to filter/query on just about any field and export the resulting data to Excel, empowers end users with ability to generate their own reports. Along with add on products like workbenches, most data and report needs can be handled without the need for IT support. Review collected by and hosted on G2.com.

What do you dislike?

There are still some performance issues with "Home" screens. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Know your internal procedures prior to implementation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

After running MRP for many years, we are implementing Finite APS to better control production and scheduling and to reduce lead times. In department where the implementation has been completed, tremendous improvements in scheduling and a reduction of lead times has been accomplished. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Stability of SyteLine version 8.03.11, our current version; not many bells and whistles for users like Dynamics GP but it does the job well and seems to be a good fit. Review collected by and hosted on G2.com.

What do you dislike?

Escalating annual cost - we could never pass along 6% increases in support costs each year. I am concerned that we are not receiving near the value for which we are paying. This is a major problem I will be addressing the next couple of weeks. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure the future goals of your company aligns with the direction of Infor, especially with their emphasis on the cloud. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory accuracy; highlighting problems in manufacturing and shipping process Review collected by and hosted on G2.com.

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ET
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It has a lot of feature standard for a wide variety of applications. Modifications are possible with out extreme cost or time delay. Review collected by and hosted on G2.com.

What do you dislike?

We're a very small company so upgrades are a bit pricy for us. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Part number chage function would be great. This is a small thing in the grand scope of things, but to be able to change a part number instead of having to obsolite and make a new one would be veryu helpful for us. We're on version 8.02.11 so i think 9 has some features that we would be interested in eventually. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Manufacturing is better tracked in terms of inventory and cost. Distribution product inventory is very accurate and the forecast module has helped us lower inventory and improve on time delivery. Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to customize the product to fit our business needs. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the License management process and continually having to renew my licenses each year. The process is painful and not as automated as I would like. I should be able to just request a license and Infor could provide me exactly what I need instead of having to fill out all of the modules and add-ons that we own.

The ever changing Report software is also costly to our business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We run our complete business with Syteline and using many of the add-on modules. We run our day to day operations and continue to customize the product. We are always looking to add additional functionality to the system by replacing paper processes and integrating with other systems. Review collected by and hosted on G2.com.

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The filtering of database collections is extremely powerful allowing users to drill down access related records. Exporting to Excel allow for additional filtering.. Review collected by and hosted on G2.com.

What do you dislike?

Re-positioning of cursor location when closing child forms. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We migrated from an earlier version of the product and the user interface was the biggest challenge for us to get used to. Once becoming familiar with the UI differences we easily made the connections with how things were really similar. The data is just presented in a different more usable way. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being on a hosted system we have mitigated most all of the internal IT duties. Greatly reduced the risk of loss of data. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I use Syteline and the best thing about is that it is easy to use and that it gives access to people based on roles. I was not able to just open any kind of report, I needed permission for some. Review collected by and hosted on G2.com.

What do you dislike?

I didn't like that sometimes it gets kind of slow and crashes kind of often. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's excellent for resource planning for keeping purchase orders up to date. It lets you know when order are late. Review collected by and hosted on G2.com.

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VP Operations
Mining & Metals
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Interface and ease of navigation from one level of detail to next. Review collected by and hosted on G2.com.

What do you dislike?

The time it takes to communicate and resolve issues. It took from March to November to address issue to only find a custom was overlooked at upgrade time. This happens many times over. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to disect costing issues to effectively implement price increases and determine problems. Review collected by and hosted on G2.com.

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