--- title: Rootstock Cloud ERP Reviews meta\_title: 'Rootstock Cloud ERP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 85 reviews by the users' company size, role or industry to find out how Rootstock Cloud ERP works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 85 scale: '5' date\_modified: '2026-08-07' parent\_category: name: ERP url: https://www.g2.com/categories/erp ---

# Rootstock Cloud ERP Reviews & Product Details

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Rootstock is a cloud-based Enterprise Resource Planning (ERP) solution that is purpose-built for companies involved in the manufacturing, distribution, and service sectors. Built natively on the Salesforce platform, Rootstock creates a cohesive environment that enhances business efficiency and drives growth. This ERP solution is tailored for organizations that require a robust system to manage their goods and services, ensuring that all aspects of their operations are streamlined and connected. Targeted primarily at mid-sized to large enterprises, Rootstock serves product-centric businesses that prioritize innovation and scalability. Companies that already utilize Salesforce will find Rootstock particularly advantageous, as it offers a seamless integration with existing CRM and Salesforce cloud functionalities. This integration allows for a unified approach to data management, enabling organizations to leverage a single data model for both customer interactions and operational processes. However, even businesses that do not currently use Salesforce and don't plan to benefit from Rootstock’s enterprise-grade capabilities, ensuring they have access to advanced features and continuous innovation by running their ERP on the word's #1 enterprise business software system. Key features of Rootstock include comprehensive inventory management, production planning, supply chain optimization, financials, and field service. These functionalities enable users to gain real-time visibility into their operations, facilitating informed decision-making. The platform also has artificial intelligence (AI) embedded into the foundation with tools that enhance forecasting and analytics, allowing businesses to anticipate market trends and customer needs more effectively. Additionally, Rootstock's intuitive user interface ensures that employees can navigate the system with ease, reducing the learning curve and promoting user adoption. One of the standout benefits of Rootstock is its commitment to providing a boutique, white-glove service experience for customers while maintaining the robustness of an enterprise solution. This combination allows organizations to receive personalized support tailored to their specific needs without compromising on the reliability and security that comes with an established platform. Rootstock’s unique positioning in the market, blending high-touch service with cutting-edge technology, makes it a compelling choice for businesses looking to optimize their operations and achieve measurable return on investment (ROI).

* * *

Product Website
Rootstock Cloud ERP
Seller
[Rootstock Software](https://www.g2.com/sellers/rootstock-software)
Discussions
[Rootstock Cloud ERP Community](https://www.g2.com/products/rootstock-cloud-erp/discuss)
Languages Supported

German, English, French, Japanese, Dutch, Swedish

Solution Type

All-in-One

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

7 months

[
View More Pricing Information
](https://www.g2.com/products/rootstock-cloud-erp/pricing)

## Rootstock Cloud ERP Integrations
(22)

What do users say about integrations?

Verified by Rootstock Cloud ERP

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Arena PLM & QMS

](https://www.g2.com/products/arena-plm-qms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Avalara

](https://www.g2.com/products/avalara/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ComplianceQuest QMS

](https://www.g2.com/products/compliancequest-qms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

d.velop documents

](https://www.g2.com/products/d-velop-documents/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

FreightPOP

](https://www.g2.com/products/freightpop/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Generix Solochain WMS

](https://www.g2.com/products/generix-solochain-wms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

GraphQL

](https://www.g2.com/products/graphql/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Infocon Systems

](https://www.g2.com/products/infocon-systems/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Power BI

](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

nyce.logic WMS

](https://www.g2.com/products/nyce-logic-wms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Pimly

](https://www.g2.com/products/pimly/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Propel

](https://www.g2.com/products/propel-propel/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Revenova TMS

](https://www.g2.com/products/revenova-tms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce B2C Commerce

](https://www.g2.com/products/salesforce-b2c-commerce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify Plus

](https://www.g2.com/products/shopify-plus/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Tableau

](https://www.g2.com/products/tableau/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workato

](https://www.g2.com/products/workato/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workday Financial Management

](https://www.g2.com/products/workday-financial-management/reviews)

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 ![Darius B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darius B.")
DB

Darius B.

Senior Operations Engineer

Mid-Market (51-1000 emp.)

7/6/2026

"Rootstock Customization Streamlined Our Workflow and Boosted Production Efficiency"

5/5

What do you like best about Rootstock Cloud ERP?

Rootstock allows for customization and flow integration that reduces labor needed to record process transactions and build product traceability. In the first month of implementing 1 application reduced data entry time of our production team by 54% and increased available labor by 29%. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

The most common complaint I get from the team about Rootstock is the interface. Some of the legacy tools would have easier functionally if a column or 2 could be added. Even with lightning being used, there is not much that can be changed about the display format, specifically with sizing. The other complaint that I have, which may be with ERPs in general, is that the standard tool will only do 90-95% of the job. For the tool to be complete, 1-3 functions must be built as custom to make it complete, even if those function would be considered standard functionality for several industries. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

In short, Rootstock is helping us solve 'How can we do this faster?'. Before Rootstock, we had paper production records and spreadsheets that were hard to keep up with. After implementing Rootstock a few years ago, our operations finally had one source of truth to work from and not wonder if the data a tech was reviewing was current. Now, Rootstock is adding AI tools to increase our ability to query non-related data and execute against those new insights. They are also helping refine our current processes with newly created tools that were not available during our implementation. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13069974/official_response/edit)

Darius, thank you for a fantastic review. A 54% reduction in data entry time and 29% more available labor in the first month is a remarkable result, and it shows what's possible when a team really leans into customization and flow automation.

Your interface feedback is noted and fair, and I've passed the point about column flexibility in legacy tools to our product team. And you're right about where we're headed with AI. Giving teams faster answers from their own data is a big part of our roadmap, so we're glad you're already seeing that direction pay off. Thanks for growing with us!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/2/2026

"Rootstock Cloud ERP: A Powerful, 100% Native Salesforce ERP Architecture"

4/5

What do you like best about Rootstock Cloud ERP?

The standout feature of Rootstock Cloud ERP is its architecture: it’s 100% native to the Salesforce platform. Rootstock brings the heavy, complex logic of an ERP directly into Salesforce’s declarative environment, which helps remove the traditional walls between the back office and the front office. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

Rootstock is a massive, highly complex managed package. Because the core Apex code is hidden, debugging a failed transaction often comes down to deciphering vague managed-package error messages or leaning heavily on Rootstock support. On top of that, keeping the system current takes a significant administrative lift. Even moving a routine patch from a UAT sandbox into production is rarely a casual deployment; it typically demands rigorous, time-consuming regression testing, since a single metadata update can cascade in unexpected ways across tightly coupled financial, inventory, and manufacturing objects. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

Rootstock Cloud ERP solved what was, for me, the single biggest headache in enterprise technology: a fragmented data stack. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13061352/official_response/edit)

Thank you for such a technically precise review. You've described the architecture exactly as we'd hope: 100% native to the Salesforce platform, bringing full ERP logic (financials, inventory, manufacturing) into Salesforce's declarative environment and removing the walls between front office and back office. Solving the fragmented data stack is the reason Rootstock Cloud ERP exists.

Your critique is equally fair. Managed-package error messages that don't tell an admin enough, and release management that demands heavy regression testing, are real costs of a deeply integrated ERP. These are areas we're actively working to improve, including a user-centered experience where errors provide a clear next step toward resolution, architectural improvements that reduce the testing radius for each release, and tools that enable customer admins to more completely understand and explore Rootstock releases. In the meantime, our support and customer success teams can share regression testing approaches other customers use to de-risk deployments. These specific examples of unclear errors are genuinely useful to us, so please keep flagging them!

Thank you for the thoughtful review. We appreciate you taking the time!

Current UserValidated ReviewerIncentivizedSource: Seller invite

RM

Robert M.

Systems Administrator

Small-Business (50 or fewer emp.)

6/30/2026

"Rootstock ERP: Flexible, Salesforce-Native Platform with Excellent Support & Training"

4/5

What do you like best about Rootstock Cloud ERP?

One of the biggest advantages of the platform is its flexibility and ease of customization. Rootstock provides a strong set of configurable tools and custom components that can be repurposed across our organization, allowing us to adapt the system to our specific business processes without excessive complexity.

Because Rootstock is built entirely on the Salesforce platform, most of our data and processes reside within a single ecosystem. This simplifies administration, improves visibility across departments, and allows us to leverage the broader Salesforce platform capabilities that our team already knows and uses.

Another standout feature is the quality of customer support. Despite being one of their smaller customers, we've consistently received responsive, knowledgeable assistance whenever we've needed it. The Rootstock team has demonstrated a genuine commitment to helping us succeed.

The platform also offers a wealth of training resources, including documentation, educational materials, and learning opportunities that make it easier for users to get up to speed and maximize the value of the system.

Overall, Rootstock ERP combines flexibility, strong Salesforce integration, excellent customer support, and comprehensive training resources, making it a solution we would confidently recommend to organizations looking for a modern ERP platform. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

The Financials package needs improvement: we've had several serious support tickets that remained open for a very long time, and resolution has been slow. Some core pages still use Visualforce, and certain additional packages, such as Contracts, feel neglected and out of date due to those visual force pages. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

Visibility: Users have quick access to all the data they need to complete their daily tasks, removing the need to reach out to other departments to get questions answered. Customization: Because the system lives on the Salesforce platform, we can quickly add features and tweak the system to meet our needs, unlike our previous legacy ERP system built on SQL. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13049519/official_response/edit)

Thank you for the review, Robert! The flexibility you describe (configurable tools and custom components that can be repurposed across your organization, with quick changes that would have been impossible on a legacy SQL-based ERP) is exactly why Rootstock Cloud ERP is built natively on the Salesforce platform. We're glad it's giving your users quick access to the data they need without waiting on other departments.

Your criticisms are fair. Slow resolution on Financials support tickets isn't the experience we want you to have — if any remain open, please escalate through your technical account manager so we can prioritize them. And on modernizing older Visualforce pages, we are actively working to deliver experience that are a delight to use, like the recently release Bank Statement Workbench. As we work to modernize all corners of our product, our commitment is that we will keep our users at the center of these designs. Reviews like this help us prioritize that work.

Thanks for being a Rootstock customer!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Liam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liam S.")
LS

Liam S.

Salesforce Product Manager

Mid-Market (51-1000 emp.)

6/30/2026

"All-in-One Cloud ERP: Salesforce-Based Picking, Shopify/Bringg Sync, and Stellar Support"

4.5/5

What do you like best about Rootstock Cloud ERP?

We have been using Rootstock ERP for just over 2 years now. It is our all-in-one cloud solution for ERP, warehouse management, product allocation and shipping. We currently use Rootstock Cloud ERP alongside Rootstock Financials and leverage a Bringg and Shopify Integration to allow our customers to see live stock counts and to order directly, with all orders feeding into our system. It also has extensive capabilities as an MRP system which we leverage. We were able to work with Rootstock with a bespoke picking system that works directly within Salesforce too, rather than having to purchase a WMS separately.

Their support teams have been very good and responsive before and since go-live and have helped us massively with any issues that have surfaced. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

We initially had some challenges with the WMS system although Rootstock is not marked as a solution for this, but it has definitely improved on this front with collaboration with our users and their support team.

While not an ERP related issue, Rootstock Financials, as more specifically for US companies initially had some teething issues but many of these have been resolved with collaborative effort.

From a Salesforce Admin POV I have found some of the views/layouts a little restrictive initially although Rootstock have made great efforts to improve this. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

It provides us with a cloud solution for an ERP which in itself is quite a feat! For an SME like ourselves it saves us having to invest in a hefty solution like SAP for MRP while also being a fairly easy platform for users to learn and interact with as it's built on the Salesforce platform. It also allows users to login remotely without issue to perform tasks, such as RMAs etc.

Having the capability of Salesforce's reporting and dashboard suite in tow, it makes it easy for executive staff to follow trends on ordering, cash flow, and so on too. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13048785/official_response/edit)

Thank you for such a detailed review, Liam! Two years in, your setup is a great illustration of what an all-in-one cloud ERP can do for an SME: ERP, financials, MRP, warehouse management, product allocation, and shipping unified on the Salesforce platform, with Shopify and Bringg integrations giving your customers live stock counts and orders flowing straight into the system. Building a bespoke picking solution directly within Salesforce rather than purchasing a separate WMS is exactly the kind of flexibility we love to see customers use.

We also appreciate the honest note on the early warehouse management challenges, and we're glad the collaboration between your users and our support team has kept improving things. That partnership is how the product gets better.

Thanks for being a Rootstock customer!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Thomas G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas G.")
TG

Thomas G.

Finance

Mid-Market (51-1000 emp.)

6/24/2026

"Great Cloud Access and Support, But Admin and Data Naming Can Be Confusing"

3.5/5

What do you like best about Rootstock Cloud ERP?

I like being able to click through transactions and quickly get the details I need. I also like that it’s completely cloud-based, so I can access it from anywhere. Your support ticketing system is easy to use, and responses are timely. Overall, I think it’s a good value for what you’re getting. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

I think the administration of Rootstock is too complicated. It’s impressive how much you can do as an administrator, but the setup isn’t well organized or clearly defined, and it can quickly become overwhelming. Another challenge I’ve run into is inconsistency in the data name(s). I can see one data name on the screen, but when I go to create a report, I can’t find it because it shows up under a different name. I would like to see timely product improvements/features. A couple years ago we were pitched a "rental" model for those of us with a rental business, but we still have not seen it. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

We needed an ERP system that could sync with Salesforce and still be affordable, and this solution met those requirements. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13024392/official_response/edit)

Thank you for the thoughtful review, Thomas. It's great to hear that Rootstock is delivering on what matters most to you: seamless Salesforce integration, cloud-based access from anywhere, transaction-level visibility, responsive support, and strong overall value.

Your feedback on administration setup and inconsistent field naming between screens and reports is fair, and it's an area our product team is actively working to improve as part of our ongoing UX investment. On the rental/equipment-as-a-service model — we hear you, and we'd like to connect you directly with our product team so you can get a current update on the roadmap and help shape the capability. Please reach out to your technical account manager and we'll set that up.

Thanks for being a Rootstock customer! Reviews like this directly influence where we invest next.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Julia J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia J.")
JJ

Julia J.

Receptionist

Mid-Market (51-1000 emp.)

7/1/2026

"Rootstock Streamlined Our Inventory and Financials with Exceptional Operational Visibility"

5/5

What do you like best about Rootstock Cloud ERP?

Rootstock has streamlined our inventory and financials while providing exceptional visibility into day-to-day operations. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

While the occasional processing error can be of nuisance, Rootstock has continuous feedback driven updates to ensure long term improvements Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

Centering our operational and financial data in a single system eliminates the frustration of fragmented data. The integration with Salesforce DataLoader has greatly transformed our period-end processes and inventory tracking, allowing us to seamlessly mass-update and reconcile data in bulk. This has significantly reduced manual data entry and minimized processing errors. Additionally, because Rootstock inherits Salesforce’s flexibility, our team can easily customize fields and views without a developer. The system's comprehensive audit trail makes tracking effortless during heavy period-end updates. For any team looking to scale operations, eliminate data silos, and streamline its financial workflows, Rootstock is an excellent and highly efficient choice. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13057197/official_response/edit)

Thank you for such a comprehensive review, Julia! Centralizing operational and financial data in a single system with seamless bulk updates and reconciliation, and a comprehensive audit trail that makes period-end tracking effortless is exactly what Rootstock is designed to deliver. We especially appreciate you calling out that your team can customize fields and views without a developer; that flexibility comes directly from being built natively on the Salesforce platform.

Thank you as well for noting how we handle the occasional processing error: continuous, feedback-driven updates are how we keep improving for teams like yours. "For any team looking to scale operations, eliminate data silos, and streamline its financial workflows" — we couldn't have said it better ourselves.

Thanks for being a valued Rootstock customer!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Adella Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adella Y.")
AY

Adella Y.

Director of Accounting

Mid-Market (51-1000 emp.)

7/10/2026

"Powerful Reporting and Smooth Financial-Operations Integration with Rootstock"

4.5/5

What do you like best about Rootstock Cloud ERP?

Rootstock is a very detailed product that lets us report on more data than we could before, especially around material transactions and project profitability. By switching to Rootstock, we’ve also been able to bring our financial and operating worlds together, which has created a smoother process flow for users. The onboarding process provided a lot of support from personnel and we've continued to receive assistance and regular check-ins over the years.

The Fixed Asset feature has saved us a lot of time and helped reduce potential human error by moving our asset tracking out of a spreadsheet and into a straightforward system. Once an asset is entered, it calculates and processes the related transactions for you, which makes the overall tracking process much simpler.

The option to integrate with Salesforce and our bank is an absolutely necessary feature which Rootstock is able to accomodate.

Rootstock also has a high performance level when we have many users logged in and performing transactions.

We have yet to experience AI within our system but are confident that Rootstock will work to integrate it, as they are always working to improve their product.

ERP systems may not be cheap, but the payoff is well worth the reporting capabilities which allow our Executive team to strategically lead us toward growth. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

Rootstock is difficult for the average user to learn. There are so many settings that when something isn’t working, it can be hard to pinpoint the cause. Because the system is complex, even after we set something up, there’s still a chance it isn’t configured correctly and we may not realize it.

The Site Map is also too large and needs to be easier to navigate. It would help if it were limited based on the user’s role, rather than showing a long list of options they’ll never need. Another issue we’ve run into with the Site Map is that Rootstock makes frequent updates, but when an item should no longer be used, it remains available on the Site Map instead of being replaced by the new item. That creates confusion about which items we should be using, and we’ve ended up sticking with using the same older items for years, such as Cash Receipts and Bank Statement Reconciliation.

Another note to add on the topic of the Bank Statement Reconciliation is that Rootstock has spent at least the last year improving and correcting this feature. It currently has issues that cause it to be inaccurate, leading to a manual bank reconciliation being a better option which is not acceptable.

When a system update causes a change to our accounting, like the application of a prepayment to an invoice, it can cause our GL accounts to be overstated which is a major accounting concern that we were not notified of when the update was made. Better visibility on updates such as these are necessary for our business to keep up with changes as they happen. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

Rootstock is improving the Bank Statement Reconciliation feature which is absolutely necessary, as manual reconciliations are becoming a thing of the past, and accurate timely information is crucial to our business's success. We expect that working AI into our system will be a huge advantage to us and are depending on Rootstock to lead this and make it possible in the near future. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13089498/official_response/edit)

Thank you, Adella, for such a thoughtful review!

The complexity feedback is fair and well taken. A manufacturing ERP this configurable does come with a learning curve, but we never want configuration complexity to prevent you from getting the most out of Rootstock. We're currently exploring some AI technologies and other process improvements to solve problems exactly like the one you're experiencing. In the meantime, your customer success team is always happy to do a configuration health check, so please lean on those check-ins.

On the positive side, this is what we love to hear: deeper reporting on material transactions and project profitability, and finance and operations finally running on one connected platform. That visibility into accurate, timely data is where customers see the biggest business outcomes and ROI. And you're right about where things are headed. Automating work like bank reconciliation and continuing to bring AI into the product is a major focus for us.

Thank you for being a valued Rootstock customer!

Validated ReviewerIncentivizedSource: Seller invite

KC

Karen C.

7/10/2026

"Comprehensive Solution with Update Management Challenges"

3.5/5

What do you like best about Rootstock Cloud ERP?

I like the flexibility of being in Salesforce with Rootstock Cloud ERP, which allows me to configure views, add fields, and write reports. I also appreciate the Lightening views for their effectiveness. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

I think the constant updates are hard to manage. It is almost impossible to constantly do the updates that are released. And then you go through all testing and update, but you have an issue which is fixed and incorporated into the next update, so you need to upgrade yet again. Having either quarterly or half year updates at a scheduled time would be best. And fixes in between can be pushed as patches. AS far as implementation, I would not call it easy. Delays as they worked through kinks in the Lightening Pages and learned about them pushed our implementation back months. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

Rootstock Cloud ERP lets us run our business on a single platform, managing everything from sales opportunities to financial reporting. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13090316/official_response/edit)

Thank you for the detailed and constructive feedback, Karen!

Delivering a stable ERP throughout upgrades is a commitment we take very seriously. We release upgrades on a regular cadence to allow for continuous improvements to the product. However, we work with each customer to determine the best schedule for your team to deploy and test these upgrades in your environment. If you feel you're upgrading too often, please reach out to your technical account manager to start a discussion around an adjustment to your upgrade schedule. I'm also sorry your implementation ran longer than expected. That's not the experience we want, and feedback like yours helps us keep improving how we deliver.

On the plus side, it's great to hear you're getting real value from the platform. Being able to configure views, add fields, and build your own reports without a developer is exactly the flexibility we designed for. And running everything from sales opportunity to financial reporting on a single platform is where customers tend to see the strongest ROI.

Thanks, again, for taking the time to write this up.

Validated ReviewerIncentivizedSource: Seller invite

 ![Heather H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather H.")
HH

Heather H.

CFO

Mid-Market (51-1000 emp.)

4/11/2024

"Rootstock hellps our business grow by leaps and bounds!"

4/5

What do you like best about Rootstock Cloud ERP?

The functionality of Rootstock integrated with the Salesforce platform has allowed our company to scale exponentially. ArchFab relies heavily on collaboration between finance, manufacturing and construction. Rootstock gives us the visibility and real time information to be successful in our growth plans. Getting the entire business of fincance and operations on a single platform has allowed all of our users to function at a high level. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

As with any implementation, building your system is a challenge but ArchFab was able to do this during the perilous 2020 when most workers were remote. The cloud made it much easier to make progress on our go-live. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

Rootstock has the functionality to drive our business from sales to manufacturing, installation and finance seamlessly. With ERP managing our inventory has allowed us to have material on hand to keep manufacturing on schedule and improve capacity. The structure of the set up and transactions allow Finance to provide relevant and realtime data to make effective business decisions. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-9530950/official_response/edit)

Thank you, Heather! Reviews like this make our day. Scaling a business that spans finance, manufacturing, and construction is no small feat, and it's great to hear how ArchFab continues to do it. A remote go-live during 2020 says as much about your team as it does about the software. We're glad the real-time visibility and inventory management are keeping production on schedule, and we're excited to keep supporting the company's growth. Watching ArchFab grow these past few years has been a highlight for our team!

Thank you for the review.

7/9/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
UF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

7/2/2026

"Rootstock Unifies Procurement, Inventory, Orders, and Accounting with Flexible Growth Support"

4/5

What do you like best about Rootstock Cloud ERP?

Rootstock provides a solid foundation for companies to procure stock, manage inventory, fulfil sales orders, and handle all the back-of-house accounting that goes with it. It may sound basic, but Rootstock pulls these pieces together really well, and its flexibility has helped our company open subsidiaries in two countries. Review collected by and hosted on G2.com.

What do you dislike about Rootstock Cloud ERP?

In a system where you'd like to use a single org for a global company (via the use of divisions), there is only relatively new developments that allow for complete separation of the two divisions. I.e. employees from country A cannot access any operational or financial information about country B, and vice versa. These new developments are being tested in our company at the moment and will go-live soon. Review collected by and hosted on G2.com.

What problems is Rootstock Cloud ERP solving and how is that benefiting you?

Rootstock is working on a matching system and auto adjustment of our accrued landed costs GL accounts (as far as I'm aware, this affects many companies who do not physically receive their goods until weeks after landed costs are generated in the system). This will benefit us because the accrued accounts will be adjusted closer to real time, rather than waiting for there to be a big enough delta, which then needs to be adjusted and hits the P/L for a specific month. This will help us keep a much closer eye on our landed costs. Review collected by and hosted on G2.com.

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Response from Rootstock Software of Rootstock

[Editedit](https://www.g2.com/survey_responses/rootstock-cloud-erp-review-13058719/official_response/edit)

Thank you for the detailed review! It's great to hear that Rootstock Cloud ERP has given you a solid foundation across procurement, inventory management, sales order fulfillment, and financials, and that its flexibility supported opening subsidiaries in two countries. Supporting global, multi-entity operations in a single org is a big part of where we're investing.

We're glad you called out two examples of that investment: division-level data separation for global companies, which your team is helping validate ahead of go-live, and automated matching and adjustment of accrued landed cost GL accounts, which — as you note — matters to many companies whose goods arrive weeks after landed costs hit the system. Feedback from customers running real international operations is what shapes these capabilities, so thank you for being part of that process.

We look forward to hearing how both features work for you once live!

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Rootstock Cloud ERP? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Rootstock Cloud ERP
](https://www.g2.com/products/rootstock-cloud-erp/discussions/new)

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
G2

Verified User in Computer Software
•
Last activity over 2 years ago

Why did you choose Salesforce as the Platform?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/salesforce-b179b665-caef-4922-9eb7-5ab0d3cd82b2)

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
G2

Verified User in Computer Software
•
Last activity over 2 years ago

I know many smaller users have deployed Rootstock but what about large manufacturers?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/large-manufacturers-cloud-erp)

[
View all Discussions
](https://www.g2.com/products/rootstock-cloud-erp/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

7 months

### Return on Investment

17 months

### Average Discount

10%

[
View More Pricing Information
](https://www.g2.com/products/rootstock-cloud-erp/pricing)

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##### 
##### Rootstock Cloud ERP Features

General Ledger

Tags / Dimensions

Other Functionality

Inventory Pricing and Costing

Inventory Reporting

Reporting & Analytics

Custom Reporting

Dashboards

Custom Reporting

Platform

Customization

Workflow Capability

Performance and Reliability

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