MIE Trak Pro Reviews & Product Details

MIE Trak Pro Overview

What is MIE Trak Pro?

MIE Trak Pro is an ERP offering that is ideal for most manufacturing businesses with modules designed to accommodate most production cycles and optimize the capabilities of repetitive, custom, quick-turn and mixed mode operations. MIE Trak Pro streamlines the following features for maximum speed, efficiency, accuracy and control all in real time: Accounting, Business Analytics, CRM, EDI, COM's Bar coding, HR, Inventory Control, Invoicing, Quality Control and Inspection, Repair and Maintenance, RFQ/Quoting, Sales and purchase Order Processing, Time Clock, and Work Order Scheduling and Reporting. The system also offers Kiosk Data Collection and Whiteboard Scheduling modules with drag and drop scheduling and contains customer and vendor centers and an executive management overview to ensure each use and access to real time data updates. MIE Trak Pro is best suited for custom manufactures and fabricators that handle up to $500M in fabrication and processing. The Solution supports several manufacturing modes including discrete, MTO and ETO. To read the full product brochure: Go to www.mie-solutions.com

MIE Trak Pro Details
Languages Supported
English, French, Spanish
Product Description

Job Shop ERP

How do you position yourself against your competitors?

One word sums up MIE Trak Pro: flexibility. If you are reading this, you may be using tired old spreadsheets or an ERP system that can’t scale with your manufacturing company. When your organization grows, MIE Trak Pro adapts to your needs, striking a balance between department flexibility and administrative control. From customizable dashboards and reports, to being able to reuse data like quotes, RFQs, sales orders, and work orders, MIE Trak Pro adjusts its full features uniquely to you – without hurting your wallet.


Seller Details
Seller
MIE Solutions
Company Website
Year Founded
2007
HQ Location
Garden Grove, CA
Twitter
@MIESolutions
1,405 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
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MIE Trak Pro Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The customer service team has always been available to answer my questions and get our issues resolved timely. While working late on preparing our taxes, we experienced an issue that needed resolved immediately. Even though it was after hours for customer support, we were able to reach them and resolve the issue in time! Review collected by and hosted on G2.com.

What do you dislike?

When we first started using MIE Trak Pro over 6 years ago, job costing wasn't available. We had to create work-a-rounds to calculate costs associated to each job. Even though job costing is now available, we have not started using it. We are still uncertain how it will work for us since we do not use the Work Orders module. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

MIE Trak Pro does what we need it to do and so much more. We researched other programs because of job costing and determined that MIE Trak Pro is still the best option for our company. We found that the customer service of some of the other options was lacking, even in the sales phase when customer service is usually the highest. To date, I've never had a problem that MIE Trak hasn't fixed promptly. They also listen to your feature requests and work to get them implemented. Review collected by and hosted on G2.com.

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UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Being able to have multiple tabs open and going through different orders Review collected by and hosted on G2.com.

What do you dislike?

One thing i dislike, is you have to hit edit every time you enter a new line item into a Sales Order. I would prefer it just stay open to edit until you saved the order Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having numerous open orders, now being able to have RFQ's then Sales Orders. Also Mietrack is very stable unlike the other system we used Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

To be totally honest I don't have a ton of experience with Mie Trak software but I had maybe the best experience I've had working with an enterprise software vendor whilst doing a migration from an old Server 2008 R2 box to a shiny new Dell R540 with Server 2019 and SQL 2019 on it. Evan was not only knowledgeable and efficient (he totally migrated everything in a record-setting amount of time,) he is also just a really pleasant guy.

I own and operate a small IT contracting company so we deal with a ton of software vendors on a regular basis. Lots of these companies have really craptastic products and even worse support. Here's what I find compelling about Mie Trak from an IT contractor's viewpoint:

Easy server install

Uses SQL which is reliable and relatively smooth with very few issues (though some of MS' data import processes could be improved)

Does not require DLLs to be separately installed which means you can run this program directly from the server (no workstation install required)

Friendly and effective US-based customer support that picks up the phone when you call them

One of my bigger clients uses these guys though I don't do anything directly inside of the program and therefore am not qualified to speak about it's ease of use or inner workings. That being said, hopefully it is as user friendly as the install/migration process! Review collected by and hosted on G2.com.

What do you dislike?

I have absolutely no complaints about the product and their support is so good (one more big shoutout to Evan here!) that I suspect not many people have bad things to say about this company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As an IT contactor the only problem I had to solve was how to move it to a new server. The benefits are what you would expect from a new server, ie faster and more reliable. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I have been using MieTrak for four years now. Customer service is great and always eager to help. The system is very easy to learn and can be customized to fit you business needs! Review collected by and hosted on G2.com.

What do you dislike?

The only critical feedback I have is at times it is slow and freezes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I believe MieTrak will be able to function the way you company needs. Very Easy to learn and can be customized just about however you need it. Customer service is always on top of it and super friendly every time we have had to call. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

MieTrak Pro has made billing and Invoicing very easy to keep track of. Purchasing is also easy to keep track of since we are able to search by Job number, Customer or Date Range. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The customer service and response time to tickets has been outstanding. They are great at taking our requests and adding them to the software. Review collected by and hosted on G2.com.

What do you dislike?

It can be easy to get lost or frustrated at first. The appearance and layout could be cleaner and more eye friendly, but the software is good and like I said, they take what you want and implement those ideas for you. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its hard to find good customer service and places that take what you request and help implement them to better run your business. If that is important I would suggest MIE Trak as your software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For me scheduling and purchasing for our company is made much easier with MIE Trak Pro. The transitions to order material and hardware right from the demand screens saves a lot of time. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

MIE Trak Pro is flexible, customizable, and thorough.

It ties things together intuitively and seamlessly.

Their customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike?

The thing I like least about MIE Trak is also one of the things I like best. They are always working to improve their product. On a few occasions they have released a build that has a few issues. They are usually quick to get them resolved, but the issues can be a bit painful in the interim. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give MIE Trak Pro solid consideration. We have never been disappointed with our decision to go with them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company has had large increases in business every year since we began using MIE Trak Pro.

We could not have had the growth we've had without it. It provides powerful reporting in real time which makes it much easier to make important business decisions. Review collected by and hosted on G2.com.

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Response from Devi Acharyya of MIE Trak Pro

Hello Andrea, thank you for taking the time to write this review for us. We are delighted that our ERP has helped with the growth of your organization and that you are able to make educated business decisions with our reporting.

Our team always enjoys working with you and are very glad you view us as excellent. We strive to always deliver that "Wow" service to our customers by going above and beyond expectations.

Again, thank you for your review!

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

When there is a problem the customer service is always there to help and very quick to respond. Review collected by and hosted on G2.com.

What do you dislike?

Because of the ability to customize most things it is a benefit but also a a draw back as you have to select the same option in multiple locations for it to work properly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

getting rid of redundant processes and extra paper tracking outside of the system. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The quoting feature is awesome. It can break down a complicated assembly into bite size pieces and show your estimated cost of time and materials for every child part and roll it up into one large assembly. You can easily see your costs in different batch qty levels which MieTrak does all the match for you and divides up all the set up times and material discounts for you. One click of a button and it converts that quote to a sales order and creates all the work orders. I also like being able to drill down from an invoice all the way back to the work orders and see who made that batch at each operation. Review collected by and hosted on G2.com.

What do you dislike?

Our accounting staff didn't like the accounting feature however this this software integrates with quick books which they love and everyone is happy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This software helped us really know our true cost on everything we do. Comparing quoted cost to actual helped identify where we needed to improve our processes or to just walk away and let that business go of which we did in some cases and that added capacity for more profitable projects which greatly improved our bottom line. Review collected by and hosted on G2.com.

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Response from Devi Acharyya of MIE Trak Pro

Hello Keith!

Thank you very much for this review!

We are pleased that you value the quoting feature and that it helps simplify your process and give you needed visibility.

Please feel free to contact us to discuss our accounting software and how it can work for your business needs.

We are delighted that our ERP software is able to positively impact your bottom line!

Again, thank you for the review!

CFO
Construction
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

With the new version the accounting is much easier to use. unlike the older version the new one has usable accounting report that I require to send to my accountant. Review collected by and hosted on G2.com.

What do you dislike?

Wish it had a place within the employee files to add vacation usage with out running a report like the old er version. It would be nice if it integrated with some of the GPS time keeping software that our road installers use so we could download their times directly in to Mietrak. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

for metal working industries we have found that this software is much easier to use and we are currently moving our sing company to use this also Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory tracking, Review collected by and hosted on G2.com.

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Response from DJ Westerfield of MIE Trak Pro

Laura -

Thank you for the review! We are happy our accounting module has the capabilities you need to report to your accountant.

Thank you, also, for being an amazing customer over the last 20 years; we look forward to the next 20 years of partnership with you and your team!

Operations Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the instrument's versatility. It's not just assembly plants or packagers for manufacturers. Features are exceptionally high in the price ratio. The staff is really open to the customer service. The leads from MIE Trak are well known. Review collected by and hosted on G2.com.

What do you dislike?

Overall, it is always the case that certain functions that are available but are under-implemented are required or required. Kiosk is too heavy. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For your business performance, you'll want this app. Throughout the time of use, you are in good hands. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Improves performance, improves traceability, and in one fast system we can track labor and cost trends. We don't even use a lot of parts of this app. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the simplicity of the shop floor kiosk the best. I like how the MIE Trak support team is quick to assist us with our tickets. I also, like how simple it is to run inventory reports. Review collected by and hosted on G2.com.

What do you dislike?

I dislike how on the work order costing tab, the system displays a cycle time for actual hours instead of man hours. For example if it a group of 4 employees 8 hours to complete 1 part, the actual hours will read 8 hours instead of 32 man hours. This is an issue when we are trying to estimate costs.

I dislike how the substitute material feature works. We are using back flushing, so when we are using a different material than state on the routers bill of material, we have to manually issue the substitute material then manually put back the original material. This is cumbersome.

I dislike the MIE Trak update process. I would like MIE Trak to be more proactive and notify us when a new update is available. Currently the only time we know that an update is required is when we open up a ticket and the support tram notices that we are not on the latest update.

I dislike how we can't back date inventory adjustments. It is unfeasible for us to count all of our inventory and make all of the adjustments that same day. I fell other companies would have this same issue. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are now able to capture actual cost and track inventory more accurately. Review collected by and hosted on G2.com.

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Response from Devi Acharyya of MIE Trak Pro

Hello and thank you for taking the time to write this review! We are glad that you consider MIE Trak Pro a very capable system with valuable updates. We are glad you are now able to capture actual cost and track inventory more accurately. We pay attention to our customers needs and incorporate that into our software.

Regarding the cycle time hours as opposed to man hours in the WO costing tab: We are pleased to say that we actually have this as a new feature (group clock ins) and we currently have developments in place for future builds to add this functionality in. Previously there was no such thing as group clock in and people had to clock in individually. If desired they can still use that route.

The feature for substituting material, if done ahead of time to what you will be using does not require removing and adding (the system would not know what to issue otherwise). In this instance with the router, you said you were using 'x' material and you are having the system automatically issue for you, but you actually want it to issue 'y'. We would be open to pursuing it if you have a method of addressing this. Please feel free to contact our support team and we would be happy to assist.

The MIE Trak Pro update process includes providing notifications whenever there are new builds. Please contact us if you are not receiving notification. Those are done now every 6 weeks. As well, we do daily builds to address fixes. We recommend our customers stay on a release build, however if customers need new features, they often times will run beta builds to get those features. On beta builds, there are fixes potentially daily, which are usually applied via an update from the support system. If you wish to move to a more standardized update path I would recommend staying with the releases as those will update in 6-week increments.

Back dating inventory can be accomplished via scripting; however, it is not recommended as this impacts the inventory valuation reporting. Inventory worksheets can be backdated if they aren't completed on time. Most companies will do a combination of spot checking (using cycle counting) high risk items to keep them up to date, then they will perform one or two annual full inventories.

Please call us if you would like to discuss further.

And again, thank you for taking the time to write this review. We appreciate your feedback. We believe our first responsibility is to businesses, owners, their employee's and to all others who use our product and services. In meeting their needs everything we do must be of high quality. Customer's orders must be serviced promptly and accurately. Our dealers, re-sellers, and partners must have an opportunity to make a fair profit. We strive to give the best and world class service and achieving excellence each passing day.

Controller
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Full spread of manufacturing process from Quoting to Packing slip! Review collected by and hosted on G2.com.

What do you dislike?

Some aspects are hard to navigate, the accounting portion could you more integration with bank accounts, credit cards and payroll sources. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Job costing is much easier in MieTrack than quickbooks Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Excellent ticket and phone support. Do not change a thing here. Review collected by and hosted on G2.com.

What do you dislike?

From the IT support side of things, everything is excellent. No need for changes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The MIE Trak pro is mostly used for our fabricator clients. They love it. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

User friendly design and top notch knowledgeable support team! Review collected by and hosted on G2.com.

What do you dislike?

Not sure I can answer this question today Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not hesitate, go for it!

It pays for itself before you know it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Made daily business operations very easy and eliminated a lot of duplication Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It is simple and does all I need for a day to day shop operations Review collected by and hosted on G2.com.

What do you dislike?

Every update is a battle to find what is broken Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Estimating and job flow control Review collected by and hosted on G2.com.

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Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that this software encompasses so many aspects of our manufacturing business from beginning (quoting) to ending of invoicing and quality reports. I also truly appreciate the quick response from MieTrak employees when help is needed - thanks Andres! Review collected by and hosted on G2.com.

What do you dislike?

I wish that the resources (videos and instruction manuals) were up to date with the current release. However, when in doubt, submit a ticket and the representatives call quickly to assist. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You will want to have this software for your business efficiency. You will be in goods hands through the whole time of use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are more efficient, we have amazing trace-ability, we are able to track labor and trends in costing all in one quick system. There are quite a few aspects of this software that we have not even begun to use - but need to! Review collected by and hosted on G2.com.

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Response from MIE Solutions Marketing Department of MIE Trak Pro

Hello!

Thank you for your honest review! We're glad we were able to become more efficient with the traceability features and start forecasting. In addition, we're currently working on updating our resources and will keep you updated as they are released. We hope to continue to help your company grow!

Computer Systems Administrator
Machinery
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The people at MIE TRAK come with real world experience and will get you in touch with the right person for your solution. Review collected by and hosted on G2.com.

What do you dislike?

As with any system as diverse as this is, there will always be bugs in the system. But this does not stop MIE TRAK from improving their application to meet your needs quickly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our previous ERP could adapt to our needs as a non-production business. For me, being a Systems Administrator and programmer, I can easily understand the setup and functionality of how MIE TRAK works and can easily quicken the output of information to the users. And the end-users can better see the results of what they are looking for about how our product and services are doing. Review collected by and hosted on G2.com.

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VP of Global Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

SQL Based, Dashboard creation, ability to rename fields Review collected by and hosted on G2.com.

What do you dislike?

Need ability to create custom drop down fields Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Hire or dedicate someone for 6-12 months to help get things setup. Make sure you have a firm understanding on the variables and formulas you will use to quote along with having your burdened machined and employee rates in order. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were able to greatly improve out customer and vendor On Time Delivery through building shared dashboards showing critical data and KPIs to everyone in the company. We have starting using monitors on the factory floor for each department to help with scheduling. Review collected by and hosted on G2.com.

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Response from DJ Westerfield of MIE Trak Pro

Dave -

Thank you for your feedback! We are happy to hear that you were able to improve your on-time delivery by displaying dashboards in your shop. What a great way to utilize the software for each department!

We also appreciate the suggestion for customizable dropdowns and will pass the idea along to our development team.

Thanks, again!

UW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Clean look. Ease of use and great functionality.

Works great for fabrication. Review collected by and hosted on G2.com.

What do you dislike?

Seems to be a lot of programming flaws and issues for this software being out so long. Functionality that should work but doesn't work properly. Column titles / Headers that aren't the same across the board. One screen calls

PO screen shows columns for Quantity, Total weight, Price, and Extended price but those exact options don't carry over to the PO receiver screen. This would be helpful to match to the PO when receiving. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great tool. MieTrak support is very responsive and helpful when it comes to solving problems. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The Work order nesting and Scheduling capabilities are much better than MieTrak 32. Not as simple to use but we are still getting used to the new version. We are currently still working through bugs and fixes to mold it more to what we do. Review collected by and hosted on G2.com.

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Quoting and Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

One of the best features of MIE is the visibility of all items, orders and production employees. As long as you follow the process, you can find just about anything you are looking for. With the scheduling feature and being able to use the White Board module, so we are in control of what is going through our shop.

You have quick access through out the program that can help you tweak, improve and save money. Review collected by and hosted on G2.com.

What do you dislike?

Honestly, I hate to say it, but most of the time its the customer service, most of my experience with customer service has been lack luster at best, there are a few exceptions (Chad and recently Jerrell have been individuals that work at getting to the bottom of the problem and handle customer service with excellence and not just sugar coating the problem with a shiny new feature that MIE will be releasing on the next build). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product is fantatsic, but it has its limitations just like anything else, be aware that there a limited seats for using PRO, and to add more it is more $$$ Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory and scheduling have been a huge issue for the company, now we have visibility of our inventory and the jobs that need to be pushed through in order to make customers happy. Review collected by and hosted on G2.com.

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Response from Devi Acharyya of MIE Trak Pro

Hello Emily!

We value you your feedback and appreciate you taking the time to write this review.

We are pleased that the visibility factor of all items has been able to assist with finding what you need. We are glad that we are able to help your organization save money with the flexibility and features available in MIE Trak Pro.

At MIE Solutions, one of our core values is excellence in our responsibility to businesses, owners, their employee's and to all others who use our product and services. In meeting their needs everything we do must be of high quality. Our goal is to give the best and world class service and achieving excellence each passing day. We strive to satisfy our customer's every reasonable requirement with speed, courtesy, and honesty. We appreciate your feedback and will continue to strive for delivering a WOW experience to each and every one of our customers.

MIE Trak Pro being fantastic, as you stated, is what we aim for. We listen to our customers and have designed a product specific to their industry, and needs. Our prices are competitive and our product will help you save time and money.

Again, thank you for the review!

Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It has a logical workflow from Quotation to delivery, it allows me to track an order to completion, including BOM, Purchase Orders, Works Instructions, QC, Pick Lists, Delivery Notes, Invoicing and loads more. We can check stock and production through easy reporting, manage staffing, and even get custom reports. We love it. Review collected by and hosted on G2.com.

What do you dislike?

I can't think of anything I dislike about MIE Trak Pro. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This software is designed with manufacturing in mind, so it's not just about invoicing or warehousing, it really knows what metal based manufacturing is all about. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Stock control, ordering, sales order tracking, production tracking, reporting, cost analysis too many to count. Review collected by and hosted on G2.com.

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UW
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to see what locations parts are in for our system. Review collected by and hosted on G2.com.

What do you dislike?

It is not very user friendly as a point of sale system. Very clumsy when trying to check out customers in a fast manner. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be ready to change the way you think about doing things. Any new software program has some level of change and MIETRAK is no exception to that. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are trying to better track our labor cost and costs of good sold we have into our products. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The whole structure is amazing. I like the way we are being supported by Mie Solutions . Review collected by and hosted on G2.com.

What do you dislike?

user friendliness is the issue of most of the personnel. In our case, it also runs a little bit slow which i don't have much idea technically. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

product tractability as well as production time and machine maintenance. Review collected by and hosted on G2.com.

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Response from DJ Westerfield of MIE Trak Pro

Hi there!

We appreciate your feedback and understand the issues you are having with MIE Trak. We would like to further look into the cause of your problem if you can contact us at (714)786-6230 or contact us on our portal to better assist and resolve.

Thank you again for your detailed review.

Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Removes a lot of manual entering from one system to another, and user friendly Review collected by and hosted on G2.com.

What do you dislike?

I feel there are to many clicks to complete a project Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

They have resolved everything we have asked them to do, Review collected by and hosted on G2.com.

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Accounting manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Support and care given from customer support team Review collected by and hosted on G2.com.

What do you dislike?

there are often bugs, slow implementation from developent on features needed. Not very well suited for Accounting Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Manufacturing efficency reporting Review collected by and hosted on G2.com.

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Response from Devi Acharyya of MIE Trak Pro

Hello Dennis!

Thank you for taking the time to write a review!

We value our customers and our mission is to apply advanced technology to improve productivity and quality in manufacturing. At MIE Solutions, we do not compromise product, quality or service. We strive to satisfy our customer's every reasonable requirement with speed, courtesy, and honesty.

Glad to see our mission in effect within your organization!