We have been using MieTrak Pro for 3 years at our precision sheet metal shop. We are a fairly small company and a job shop, which means we make and implement changes quickly. I need software that is as nimble and quick as we are. On the other hand, as an ISO certified company, we also need things to be done right and be fully supported including tracking our processes and archiving our prints and certs.
We have come to use MieTrak for every aspect of the business with the exception of accounting and estimating. The software is great for creating and sending Purchase Orders, tying those purchases to active work orders, tracking the progress of the work orders, checking real-time tracking, sequencing routers, employee and machine center scheduling, and basically everything we need to manage sales, procurement, production and shipping. As a person who wears many hats and works in multiple departments, I enjoy being able to start from any process able to link through to any other process to find the data that I looking for. This is helpful when there are issues to resolve. For example, I can simply start with the PO# that I wrote for some material that came in and was rejected. With just that piece of data (the PO#), I can pull up the PO, find the associated Work Order, link to the Sales Order and see everything about the order that will allow me to make whatever informed decision I need to make. I can also see where the status of the order is based on the employee time tracking and router sequencing data that is tied to the work order.
If you spend the time to learn the system and how to flow through the modules, you can basically know exactly what is going on at your company at any time and make decisions on the fly. This helps us identify issues faster, make decisions faster, respond faster and also inform the customer about any of these considerations, all in real time.
I don't have any major dislikes. Fortunately, if there are issues that I have (which come up from time to time), I just reach out to the MieTrak team and they either help me to resolve the issue, or include the fix in the next software release. They are very good about listening to what we want and then updating the software to do it.
MieTrak helps us to buy smart. We can run the MRP module and see our forecast for individual buy-outs, even if they are purchased for multiple customers across many sales and work orders. This tool has been a great cost saver and I can't imagine functioning without it. Another great function is the machine center loading/scheduling. We can plan as close or far into the future as we want to make sure that we are committing to accurate lead-times, avoiding bottle necks in the shop and scheduling the correct number of employees on any given day.